So my wife is up for an upgrade beginning of April. She has an Evo and its running like a dog and battery life sucks. I call up Sprint and ask if I can get her an early upgrade. There response is "No", we can't do that in our system. So I say you will not offer me anything if I pay the $50 termination fee. You would rather lose a 6 year customer than offer an early upgrade? No wonder they can't make any money. Was I talking to an idiot or is that Sprints business mentality?
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ssaggy said:
So my wife is up for an upgrade beginning of April. She has an Evo and its running like a dog and battery life sucks. I call up Sprint and ask if I can get her an early upgrade. There response is "No", we can't do that in our system. So I say you will not offer me anything if I pay the $50 termination fee. You would rather lose a 6 year customer than offer an early upgrade? No wonder they can't make any money. Was I talking to an idiot or is that Sprints business mentality?
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Thats pretty much how it is.
I filed Attorney General complaints against them, I filed FCC complaints against them. I spoke to retention, wrote the office of the president.. I dont think I left any stone unturned.
Thats how I ended up here. I had an Epic 4G Touch and it was awful. Worst radio ever. All I wanted was a reset of my upgrade. I didnt get it. After months of suffering with a complaint failure of a phone, I bought a Photon out of pocket.
Im just waiting for my contract to run out and Im bailing. I may go back to TMobile. I had good luck with them and the customer service there was outstanding.
hell im buying out my contract and going to verizon. atleast i will get what i pay for.
it depends on the date you try to get early upgrades, they can do it, trust me, but if you fall within a certain time frame, they just can't, so just call back and see if you can get another person on the line, if they still give you lip, talk to customer retention *remember them, they are your friends* they'll work something out, especially since you actually want to stay with the company
I buy my phones at radioshack. They told me that usually they can get early upgrades approved if you're within 3 months of your eligible upgrade date.
Sent from my MB855 using XDA App
good info on the early upgrades! i have to say, i'm not the most pleased w/ sprint either. I live about 20 minutes from their headquarters and regularly get dropped calls from within my hope. their answer is to buy their in-home tower.. granted it costs money and you need internet service to run it (i use my phone to tether my internet so can't use tower anyway)
anyway, when all is said and done, i don't like the coverage, but the price is really unbeatable for what services you do get ... at least that's my opinion
also - they tell you to pay for the tower to boost your signal, but will give it to you for free if you threaten to leave due to poor signal (friends did it)
i know this is off topic but the reception thing is whats getting to me.. i just signed up for sprint today because they had the lowest deposit for my **** credit and i really wanted the photon. the phone should come in by saturday (i hope) but the reception reviews through sprint are both confusing and scary. a lot of people say the reception sucks worse than any other carrier but some say its the best they've had. also in may area some friends say they love the reception and free roaming where sprint isnt available (using verizons towers) and some say they barely get reception at all and if your not in a populated area you can forget about it. i have played with the photon out in the country FAR away from civilization. went through back roads and held a phone converstion for over an hour on the photon from the country all the way to the city taking back roads and it did not drop my call. this was just one area i know but still pretty amazing.
i guess the real question is.. how is the reception when roaming? i live in arkansas and sprints coverage map is pretty poor here with sprint coverage only in the major cities here and the rest is roaming. and like i said the reviews for sprint coverage vs roaming have been mixed. its hard to get an unbiased opinion because i do know that it has a lot to do with the phones radio and the basic phones which dont have as many frequencies as the smartphones
My problem with Sprint is the high bands that they are using. I never get Wimax indoors, and I often roam at work since it's underground.
T-Mobile uses high bands too, and Verizon is too expensive since they don't have a M2AM plan.
AT&T is actually the best fit for me even with their crappy costumer service. First Tegra 3 phone that comes out, and goodbye Sprint.
Sent from my Photon 4G using Tapatalk
I just did an early upgrade from sprint on 2 phone line,one was due to upgrade in june that one costed $45 and the one for july costed $55. and that's how i got the photon's. that was 2 weeks ago.
I find them to be all over the place. After going back and forth with the people at [email protected] I actually secured a 10 month early upgrade, but my wife's line that is out in April I had no such luck pushing for an early so she can get an iPhone. Even though it would only cost me like $35 to terminate her line all together they were willing to let her go than upgrade her. I think if you have a legit gripe (I did) and are willing to go the distance with them (took me 2 months) then you have a good chance at success. But, in the case of my wifes line where I just wanted an early upgrade, no such luck.
I always recommend emailing your concerns to [email protected]. Some one will call you back directly and then you will have a direct number to call back. This way you open a dialog with one rep.
I'm an 8 year sprint customer. I've lived and worked in the same place since I've signed up. The last 6 to 8 months, signal has been awful. Pretty much coinciding with the arrival of the iphone.
I guess quickly signing up almost 1 million new subscribers has taken a toll on bandwidth.
I bet they will get through this in 6 months to a year, but it sucks horrible now.
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Jeff_in_LA said:
I'm an 8 year sprint customer. I've lived and worked in the same place since I've signed up. The last 6 to 8 months, signal has been awful. Pretty much coinciding with the arrival of the iphone.
I guess quickly signing up almost 1 million new subscribers has taken a toll on bandwidth.
I bet they will get through this in 6 months to a year, but it sucks horrible now.
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this is why i hate the icrap, but some people are too "dumb" to realize that the phone is a huge waste of money
A2CKilla said:
this is why i hate the icrap, but some people are too "dumb" to realize that the phone is a huge waste of money
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Wait, how is it a waste of money? iPhone destroys any Android phone in build quality/software besides the fact that it's such a closed ass system.
Only thing that might top the software is Blackberry, when they release QNX to smartphones and make more powerful phones, cause they're really lacking in that department.
---------- Post added at 01:38 AM ---------- Previous post was at 01:34 AM ----------
Jeff_in_LA said:
I'm an 8 year sprint customer. I've lived and worked in the same place since I've signed up. The last 6 to 8 months, signal has been awful. Pretty much coinciding with the arrival of the iphone.
I guess quickly signing up almost 1 million new subscribers has taken a toll on bandwidth.
I bet they will get through this in 6 months to a year, but it sucks horrible now.
Sent from my MB855 using xda premium
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My parents/family has been with sprint since before I was born, I am 22 years old now. And we don't get special treatment from sprint, the only way to upgrade early is if its the main line. The signal sucks in my city/county as well.
Plancy said:
Wait, how is it a waste of money? iPhone destroys any Android phone in build quality/software besides the fact that it's such a closed ass system.
Only thing that might top the software is Blackberry, when they release QNX to smartphones and make more powerful phones, cause they're really lacking in that department.
---------- Post added at 01:38 AM ---------- Previous post was at 01:34 AM ----------
My parents/family has been with sprint since before I was born, I am 22 years old now. And we don't get special treatment from sprint, the only way to upgrade early is if its the main line. The signal sucks in my city/county as well.
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i look at a phone as a long term investment, if i can't get the most out of something that cost 200-300 bucks that i will be stuck with for 2 years tops, it's a huge waste in my opinion, that's like buying a car and your not able to add all your accessories and spoilers to get the most out of something that's gonna be with you for a while, that's why i stick with android, blackberry is for businesses hands down, can't argue with that, so most people that get the icrap are just isheep or they refuse to spend money wisely...IN MY OPINION
NVM, this is going to become a heated debate. Either of these phones being better than one another is subjective, I personally thing, for my needs, iPhone is better, but I got this Motorola Photon for $250 off contract and I'm really enjoying it.
I got a free early upgrade because I had the Evo and kept replacing them. So I know if you are having issues you can get an upgrade that way.
Sent from my Photon via XDA
Related
Figures are not definitive but just a observation. I have a friend who is a district manager for a few Sprint stores in the Tri-State area of PA, DE & NJ where I live. Not corporate stores, but those authorized retail stores. A few of his stores reside in some of the more popular shopping malls in the area. Anyway I was at one of the stores yesterday picking up a new battery for my Epic & I asked how the 3D was selling compared to the Evo 4G & he said they weren't selling anywhere close to how the OG Evo did last year. Not even that many people coming in asking for it. He said a couple of the stores still had original stock from release day, where as last year they couldn't keep them in any of the stores. He also said that he has seen more returns for the phone also. Not for the locked bootloader but other reasons. So that magic number of 10%, that people around here keep tossing around as the percentage of people who actually want a unlocked bootloader may be actually higher when you factor in that the phone isn't selling like Sprint/HTC thought. Like I said in the begining, none of this is definitive, just a observation from a friend who is in the know, at least at the 10 or more stores he oversees.
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I dont think the bootloader has much if anything to do with it. The reason is simple really.. when the Evo came out last year it was the first and only of its kind. There werent any other 4G phones out with the massive screen. It took the other carriers a while to catch up but now you have Tmobile with its own Sensation, Verizon with its own Thunderbolt, Charge, Iphone and soon to be Bionic. AT&T with its own Infuse, Inspire, Atrix, Captivate, etc. So the Evo doesnt really have anywhere near as much luster now as it did a year ago. Add to that the fact that a ton of people are still locked into contracts and there's your answer.
I knew they didnt expect sales to be big when they allowed employees to get the phone only 3 days after it released so im really not surprised and I dont think they are either.
If anyone actually thought the 3d would sell better then the og EVO is dilusional.
The 3d wasn't as heavily marketed and hyped like the OG EVO also. And yea the EVO was first of its kind.
brownhornet said:
I dont think the bootloader has much if anything to do with it. The reason is simple really.. when the Evo came out last year it was the first and only of its kind. There werent any other 4G phones out with the massive screen. It took the other carriers a while to catch up but now you have Tmobile with its own Sensation, Verizon with its own Thunderbolt, Charge, Iphone and soon to be Bionic. AT&T with its own Infuse, Inspire, Atrix, Captivate, etc. So the Evo doesnt really have anywhere near as much luster now as it did a year ago. Add to that the fact that a ton of people are still locked into contracts and there's your answer.
I knew they didnt expect sales to be big when they allowed employees to get the phone only 3 days after it released so im really not surprised and I dont think they are either.
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I totally agree. Back then the Droid and EVO where really the only ones that stood out...now the rest of the others played catch up, and the field is scattered with selection of phones that are nearly identical to the OG EVO. Now we have a huge selection of them AND we still have the OG EVO. Sales are good..nbut not nearly the amount of the original. Also...how many really have the cash to upgrade. If they do not have full upgrade? I mean...contracts are 2 years and many of them still have another year or so to go. I still have mine left with 14. Months to go. I paid cash for. mine and after I sell my OG EVO still cost me money. But I did not use a upgrade..beings I do not have one. My 2 cents worth
The EVO was under produced. That's why everyone was sold out...
tapa tapa tapa
I hate to finally admit it, but my 2 3D's are going back tonight. I love the phone, We are taking them back simply because the data from Sprint in the Buffalo area is unusable - Web pages take minutes to load, cant stream radio, etc ...
All Sprint can tell me locally is 4G towers should be up by the end of the year - but by that point Ill be locked into a contract and if they fail to upgrade, Ill be stuck.
I hate that the return will reflect on the phone due to a return, but its not the phone in our case.
life64x said:
I totally agree. Back then the Droid and EVO where really the only ones that stood out...now the rest of the others played catch up, and the field is scattered with selection of phones that are nearly identical to the OG EVO. Now we have a huge selection of them AND we still have the OG EVO. Sales are good..nbut not nearly the amount of the original. Also...how many really have the cash to upgrade. If they do not have full upgrade? I mean...contracts are 2 years and many of them still have another year or so to go. I still have mine left with 14. Months to go. I paid cash for. mine and after I sell my OG EVO still cost me money. But I did not use a upgrade..beings I do not have one. My 2 cents worth
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Sprint would have given you an upgrade if you would have asked for one.
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Don't forget that alot of evo4g users are in a 2yr contract and probably weren't aware of the option to upgrade to the 3d for a limited time. Also the evo4g may be enough phone for a lot of people as well.
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Consider also the fact that those who got the 4G are still on the 2 year contract. Those who actually lurk these boards may have taken advantage of the upgrade reset.
kcb2627 said:
Sprint would have given you an upgrade if you would have asked for one.
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I did....many, many times...at corporate stores..private ones and online. Then I figured...it was not worth to lose it. And the upgrade was just as expensive as to purchase one...400 for the evo 3d..subtract 250 for my old evo...150 dollars. I started with sprint nov of last year. 150 was just right to get me in.
Chuki82 said:
Don't forget that alot of evo4g users are in a 2yr contract and probably weren't aware of the option to upgrade to the 3d for a limited time. Also the evo4g may be enough phone for a lot of people as well.
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My thoughts exactly.
PensFan66 said:
I hate to finally admit it, but my 2 3D's are going back tonight. I love the phone, We are taking them back simply because the data from Sprint in the Buffalo area is unusable - Web pages take minutes to load, cant stream radio, etc ...
All Sprint can tell me locally is 4G towers should be up by the end of the year - but by that point Ill be locked into a contract and if they fail to upgrade, Ill be stuck.
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Where are you having trouble with the service? I moved from Buffalo not too long ago and I got great service from Sprint there. I used to live just off Hertel near Military and never had any issues. Really the only places that I didn't get good service were east of the zoo, and out past Amherst.
Anyway, on topic... Of course they didn't sell as well, as everyone else has stated, they just aren't as "wow" as they were last year. Many people also just simply don't have the full upgrade yet, and aren't willing to pay the extra money.
Your friend who is in the know? Lol. Does he go around to the stores? Or does he just tell the managers what to do? Try asking someone who spends a lot of time in the stores...
I have to disagree on some of those points. I never said the bootloader had anything to do with it. I said that the supposed number of 10% of people who want a unlocked bootloader is a lot larger when you figure in that the phone hasn't sold a lot of units. I don't think people being locked into contracts had much to do with it. The Hero and Moment were big sellers and a lot of people upgraded from those phones to the Evo which came out barely a year later. (Hero - Oct. '09/Moment - Nov. '09/Evo 4G - June '10) And if you don't think that HTC/Sprint anticipated this being a big seller you are being foolish. What company doesn't bank on following a successful phone with another one? You think Apple goes into production assuming that the next iPhone isn't gonna sell at least the same amount if not more than the previous version? If that was the case why spend the money to develop and put in a new processor, GPU, screen, 3D camera, more RAM....Why even call it the Evo? You include all of those new features and call it the Evo hoping to bank on the name and success of the OG Evo IMO. I mean I'm no business major but that sounds like good business to me.
chrischoi said:
Your friend who is in the know? Lol. Does he go around to the stores? Or does he just tell the managers what to do? Try asking someone who spends a lot of time in the stores...
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Actually he does a lot of travelling. I usually call or text him when I have a problem to see which store he is gonna be in and what time. If he is gonna be out of the area he usually lets the tech/sales person at the store nearest to me to expect my visit.
this is true bc i was conversing, friendly btw, with the girl at the sprint store i went to. long story short, i asked about reservation amounts. She said the Evo tore this phone apart in first day sales, not even close. Anyways to add a funny note, she goes okay im going to update your phone with this OTA. Im like no i dont want it thank you. Shes like why are you going to root it? I was like oh man if only my girl was interested in this stuff lol, na jk. But it was pretty cool to meet someone like that.
klbjr said:
Actually he does a lot of travelling. I usually call or text him when I have a problem to see which store he is gonna be in and what time. If he is gonna be out of the area he usually lets the tech/sales person at the store nearest to me to expect my visit.
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I need a friend at a Sprint store. Any Sprint employee's in NC want to be my friend
So he doesn't sell... he does a lot of traveling... spends his time in a care or whatever he uses to travel. He looks at reports and goes around to make sure people are in uniform, the stores are clean and addresses any concerns with employees. I'd say less than 10% even know what a bootloader is... you're wrong, he's wrong, stupid thread that has nothing to do with anything. You just think you're right because you think he's "in the know"... Come on now...
There are more returns on the 3D? False.
4G outsold the 3D in mass numbers? True.
So let's say 30 - Evo 4G's were sold in a month and let's estimate that there is a 1 in 9 return rate... do you're at approximately... 3. So around 10%...
Let's say 10 - Evo 3D's sold in a month... and to be honest, I'm making these numbers up. But I can personally say that I've never seen one returned... So that makes it 0%. Maybe 1 might be returned in the next week and a half... but there's nothing proving that there are more returns...
No one in this thread, including myself has provided any sources for numbers. Everyone is pulling numbers out their asses.
Not a single 3D has been returned at the store I work at. That's a actual number. 0.
How many went out, I can't say. But I can say release day stock was sold out and fulfilled by pre-orders within a hour of store opening.
We've been lucky to keep 1-2 in stock.
WE have been duped by Sprint people. Go to their website and you will notice the announcement of the iPhone 4Gs. You can even pre order it. This privilege was not given for the Samsung Galaxy S 2 ET4G.
Why...was this you say...it's obvious that Sprint knew it had made a deal to buy a **** load of IOS devices to secure this deal with Apple.so they didn't promote the galaxy ET4g. Now they have a big announcement tomorrow. They are going out of their way to let you pre order the iPhone as well.
Sad, and yes I feel they used us to get this deal, by canceling all perks, while giving us crappy service. My Photon has a red circle and no service, and I don't have a ET4G yet. Service has been terrible most of the summer all over NY and in mid town NYC.
If service was being interrupted to better service I may stick around, but not getting signal, failed messages, and paying for it and no credit with lies is unacceptable. Not being able to pre-order the phone I wanted because they made a deal with Crapple is also unforgivable. Price isn't the only thing that matters in a business relationship. It's I pay for service and expect to have it when I want it, not when you decide to give it.
Hell I was told by a customer service rep that I should be happy because I have had a lot of usage on my line. I then said yes that is true, but when I need my service to work it failed to deliver....I missed important calls. and meetings with people because of failed service.
People were telling me when they called the phone rang 3x's and hung up no message was able to be left. Others told me that they would get a network busy message please try again later. One rep verified this condition of calling me, and could not get through. The phone rang 3x's and the line just went dead when they called. I have been to tech centers, and have made many battery pulls, and software reboots, and finally I was told that there was a net work issue and they did not know when it would be cleared. Now when I call to talk about it they put me on hold no music and never come back to talk.
I just don't see it getting better, and when the next generation of phones IE Prime or what ever hits Verizon, and this is not cleared I am gone. When I feel I have to beg for service, or a credit for not receiving service after paying my bills for 15 years, and at one point having a $300 a month phone bills for business it's time to go.
My bill analysis shows that I average 240 msg a month, and average about 2g of data a month, and since I use my phone mostly for calls a Verizion 69.00 phone plan with 10 data, and 10.00 for data equals what I am paying now. So if this doesn't clear with the loss of perks I am outta here.lol
Not we. I use more messages, more data and pay half that. Verizon wouldn't be an option even if I wanted to.
I don't really think Sprint needed to market the ET4g, everyone and their mother knew that phone was coming to Sprint.
Sent from my Photon.
And why the hell is this thread in the PHOTON forum? Smfh...where is a mod when you need one......
Sent from my MoPho using XDA Premium.
Wrong forum dude, and i'm perfectly happy with my service. Who cares if they give iPhone pre-orders? Its not like its a big surprise. you're just bitter.
I'm team Android all the way, but let's be honest...Apple users aren't nearly as discerning as we are, because they dont have a choice. Therefore if you want one of their phones there is but one launch day, hence a partial explanation for the need of a pre-order.
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even still not having preorders on one of sprints flagship phones (wether they know it is or not) is still poor choice. i mean hell i preordered my ns4g and that was a year too little too late
Thank you for sharing OP.... Now beat it.
Man for a second I thought I was in the wrong forum! Lol!
R2DeeTard said:
Wrong forum dude, and i'm perfectly happy with my service. Who cares if they give iPhone pre-orders? Its not like its a big surprise. you're just bitter.
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bitter....what would I be bitter about poor service through out the NY metro area, and getting no help but run around. Missing important calls and finding out about it hours and days later. This has to change and I am not the only one having connection issues around the states.
I have touted Sprint for 15 years buddy, so get a grip. But, now they seem to be reverting back to the early 2000 era when they fell off the 60 stock high....rofl.
I know I should be ecstatic for my paltry cash that I got **** service with no real explanation for the last 4 months. If it doesn't change by the time a the Prime launches on Verizon I ll be gone. This is not being bitter it's called paying for service, and expecting to get it every day in the areas that I normally have service rather than when they decide to fix it and then lie about it. A few of the major tech sites has made this same issue of service alert in their blogs, and to Sprint about this issue. Sprint has told them in mid September they are working on it , and yet tell me there is no know issue. When I tell them its all over the Sprint forums, and and tech sites they then say oh yeah we are working on it and don't know when this issue will be fixed. Not to mention that because they recognize there is a issue they even opted to let me out of my contract. Let me tell you if the Prime was on Verizon I'd be gone.
Please Big Red bring out the Prime so the Photon owners can have our forum back.
I am thinking about coming to Verizon. I am on Sprint now with 2 lines with data on both. Because of a recent billing change I can get out of my contract until Saturday, March 10th. Sprint has went downhill in my area over the past year or so, but their prices are still good. I am looking to get a discount of some sort to help deal with the price difference. I will be getting 2 smartphones with data (likely used month to month at first until newer phones come out). I work for a small electrical contractor in a small town so I won't be eligible for a employee discount. Is there any tricks I can use to get a discount? Maybe somebody else's work email or something like that? If anybody knows anything please post or PM me with details/ link to thread/ anything. Thanks
I don't plan on signing a contract immediately because I would like to wait on HTC's next big phone. I have had the Evo3d since launch day and am a smartphone junky, so I don't think I could handle such similar phones for almost 3 consecutive years with no upgrade. I would like to go ahead and sign a contract now, use a used phone in the meantime and have an upgrade waiting on me when I get ready to use it, but the customer sales rep for Verizon said that wasnt possible. If anybody has any input, info, or advice please help me out. I have to swap carriers and get my 2 numbers ported before the end of the day Saturday, or I'm stuck with Sprint for another 14-16 months...That would be AWEFUL!
Thanks!
Can't you terminate your contract with sprint, but just stay on month to month without the contract?
getting discounts here isnt as easy as it was on sprint. i came from sprint, all you needed was an email and you were set. here they want proof of employment or if they use email, they send confirmation to that email from what ive seen. not to your own email. but those are few companies that do that so its harder. lol
Sent from my ADR6425LVW using Tapatalk
con247 said:
Can't you terminate your contract with sprint, but just stay on month to month without the contract?
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No.. What they do is waive the ETFs AFTER you've ported out in a case like this.
Trust me.. they more than pushed me out last month with their attitude about the whole thing.
Sprint did indeed go downhill and while it is cheaper and truly unlimited.. you AREN'T getting what you're paying for anymore. VZWs 3G speeds blow away sprints and let's not even talk about 4G because it's night and day too. Sprint isn't even going to expand their current 4G network (wimax) because of the soured relationship with Clear. Oh and by the way... my 4G works just as fast indoors as it does outdoors. After 9 years with sprint that contract change was the final straw.
Make sure you get in during the double data deal because i'm not sure i would be comfy with a 2GB monthly cap.
con247 said:
Can't you terminate your contract with sprint, but just stay on month to month without the contract?
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unfortunately not. The guy I talked to said I have to be off the network completely by March 10th or I am stuck for the remainder of my contact. I have read that a few were allowed to go month to month and many that had 30 days after they called, but the rep told me it is 30 days from the February billing cycle. I just found out about this today and called right after work. So I have basically 3 days to have my numbers ported over to Verizon or I am out of luck.
Anybody have an account with no discount for 2 lines, 700 minutes, unlimited text, and 2gb(4gb under promotion) on both? If so what does it end up being after all taxes, surcharges, etc? I pay $167.XX on Sprint right now, and really hope Verizon can keep it under $200.
What if you port to att or verizon off contract? Then just port the number back to sprint off contract.
con247 said:
What if you port to att or verizon off contract? Then just port the number back to sprint off contract.
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Somehow I think that would be a nightmare-ish idea.. especially if the OP needs his line for work.
If you need to port that quick you'll also need to do an in-store purchase. I think $167 for the package you stated is probably close to doable. You'll also get much more friendly/helpful customer service with verizon. Playing devil's advocate you should also be aware that verizon's mobile to mobile only includes other VZW customers unlike sprints any mobile to mobile.
con247 said:
What if you port to att or verizon off contract? Then just port the number back to sprint off contract.
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That sound very tempting to try, but just sounds risky. I know I have read somewhere that if you cancel your contract on Sprint and come back within 30 days that you basically are just on your same old contract again. I maybe wrong, or whoever said it may have been wrong, I don't remember where I read it. But if someone has experience doing something like this I would love to here about it. It would at least get me through until HTC releases a quad core, or s4 based phone.
Clay333 said:
That sound very tempting to try, but just sounds risky. I know I have read somewhere that if you cancel your contract on Sprint and come back within 30 days that you basically are just on your same old contract again. I maybe wrong, or whoever said it may have been wrong, I don't remember where I read it. But if someone has experience doing something like this I would love to here about it. It would at least get me through until HTC releases a quad core, or s4 based phone.
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If you like HTC phones like i do.. just compare the specs of the verizon phones to the sprint phones (htc->htc). You'll see that verizon has much better specs on the phones than sprint too.
dottat said:
Somehow I think that would be a nightmare-ish idea.. especially if the OP needs his line for work.
If you need to port that quick you'll also need to do an in-store purchase. I think $167 for the package you stated is probably close to doable. You'll also get much more friendly/helpful customer service with verizon. Playing devil's advocate you should also be aware that verizon's mobile to mobile only includes other VZW customers unlike sprints any mobile to mobile.
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The on network mobile to mobile is now problem, because 90% of the people around here have Verizon anyway. The package I put together online was about $173 (before taxes and surcharges) , but I think I had insurance for 2 rezounds for that price.
dottat said:
If you like HTC phones like i do.. just compare the specs of the verizon phones to the sprint phones (htc->htc). You'll see that verizon has much better specs on the phones than sprint too.
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I have to disagree. My Evo3d is very similar to my coworker's rezound . It has basically the same processor only .3ghz slower, same amount or RAM, same screen size, QHD screen vs 720p (the difference is honestly not noticeable when held side by side) and it came out about 4 months before. Don't get me wrong I really like the Rezound, but I feel it hardly has much better specs, slightly better specs at most.
That's what originally drew me to Sprint, they get the hottest phones first, and low monthly costs. But their service has let me down recently.
Please don't take offense to this post, I mean no disrespect
Well if it's close.. I would say to you exactly what I told my wife when I dropped Sprint. Sprint has done NOTHING to keep my account. They have not done anything with their local infrastructure. They never respond to trouble tickets. Their status quo really sucked bad.
Verizon on the other hand, has done extensive network upgrades and is very responsive to any problem you have.
So I just came across a story that I found interesting. Sanford C. Bernstein analyst says that bankruptcy for Sprint is "a very legitimate risk".
http://online.wsj.com/article/BT-CO-20120319-707703.html
That's what happens when u spend a billion dollars on iphones
Sent from my PG86100 using xda premium
Doesn't say much really...
Sent Using My HTC Evo 3D, On The Now Network From Sprint!
Perhaps eventually, but they are a long way from the total shutdown type of bankruptcy. At worst, they'll do a restructuring bankruptcy, but I don't even think it will come to that. They have made some bad decisions, but in the very important metrics of customer satisfaction and retention, they are doing quite well. A company can recover from bad technology investments (Lightsquared, ClearWire). When they start hemorrhaging customers, that's when you really have to worry.
animal7296 said:
So I just came across a story that I found interesting. Sanford C. Bernstein analyst says that bankruptcy for Sprint is "a very legitimate risk".
http://online.wsj.com/article/BT-CO-20120319-707703.html
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It's LightSquared's fault... That, and putting all their eggs into the iPhone basket. But to be honest, it hasn't had a chance to bounce back from it yet.
A lot of people have been thinking about this, but no one has wanted to say it.
Sprint will get bailed out if they were ever forced to close up shop. At&t and verizon are too big to be the only consumer choices.
fpineda101 said:
Sprint will get bailed out if they were ever forced to close up shop. At&t and verizon are too big to be the only consumer choices.
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This is true. Just as the government's been helping banks.
eXplicit815 said:
It's LightSquared's fault... That, and putting all their eggs into the iPhone basket. But to be honest, it hasn't had a chance to bounce back from it yet.
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it has 0 to do with the iPhone...They already stated they were on track for meeting the iPhone goals much much sooner than the deadline. I think over a year sooner than scheduled...
the thing is the analyst is missing some key things when he went on to spout about spectrum as that is NOT a problem for sprint with clearwire and also their own 800MHz LTE with 1900LTE they will be on par with Verizon at the least bit...
The one thing that is a little concerning is the maturities of the debt due in 2015...Doesn't give NetworkVision much time to show its wings and get more customers...Though with any other piece of debt they likely will not have much trouble rolling that amount to a later date paying a lil more premium...
I've been hearing this same tune every few years about Sprint. I've been with Sprint 11 years now, and to be honest I'm considering switching carriers for the first time.
Over the past 2 years my personal experience with their customer service has extremely poor. I've considered VZW but I have to take into account data limits.
xjman said:
I've been hearing this same tune every few years about Sprint. I've been with Sprint 11 years now, and to be honest I'm considering switching carriers for the first time.
Over the past 2 years my personal experience with their customer service has extremely poor. I've considered VZW but I have to take into account data limits.
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If you've stuck around that long like I have then you might as well wait another year and see the effects of NetworkVision rollouts as they have already started and should greatly help most if not all issues like slow speeds and such...
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sgt. slaughter said:
If you've stuck around that long like I have then you might as well wait another year and see the effects of NetworkVision rollouts as they have already started and should greatly help most if not all issues like slow speeds and such...
Sent from my PG86100 using xda premium
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Well I can say that personally from my experience with the "NetworkVision" rollouts that they have done nothing in my area. They completed 1 data speed upgrade and 3 data capacity upgrades (I live 1 mile from a sprint tower) and they have done NOTHING to help voice/data services. My phone actually defaults to roaming now, so I will just wait for sprint to cancel me.
If sprint wanted to avoid this they should've began their "NetworkVision" rollout before they launched the iphone...Hell they should've done it before they launched the OG Evo 4g. They had NO business having smartphones on their dumb network. Now they are scrambling because people are saying screw it and they are paying an extra $20-$30 a month to go to verizon or at&t.
I really, really hope sprint can make it. But from what i've seen from these tower upgrades they haven't made anything better in my area.
ronartest2005 said:
Well I can say that personally from my experience with the "NetworkVision" rollouts that they have done nothing in my area. They completed 1 data speed upgrade and 3 data capacity upgrades (I live 1 mile from a sprint tower) and they have done NOTHING to help voice/data services. My phone actually defaults to roaming now, so I will just wait for sprint to cancel me.
If sprint wanted to avoid this they should've began their "NetworkVision" rollout before they launched the iphone...Hell they should've done it before they launched the OG Evo 4g. They had NO business having smartphones on their dumb network. Now they are scrambling because people are saying screw it and they are paying an extra $20-$30 a month to go to verizon or at&t.
I really, really hope sprint can make it. But from what i've seen from these tower upgrades they haven't made anything better in my area.
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Those are NOT NetworkVision rollouts that your seeing on that website showing "data capacity upgrade" and such...those are mere lil band aid patches and should not be used in reference to what networkvision rollouts are...the NV rollouts involve a complete revamp of the cabinets and backhaul that will make dramatic differences in most of the troubled areas...
To put in perspective the backhaul changes are all being re-done to fiber or microwave based and the current backhaul is using the ancient bundled T1 based...
S4GRU.com has been putting up the rough rough schedule of the cities being done so far btw...
Sent from my PG86100 using xda premium
xjman said:
I've been hearing this same tune every few years about Sprint. I've been with Sprint 11 years now, and to be honest I'm considering switching carriers for the first time.
Over the past 2 years my personal experience with their customer service has extremely poor. I've considered VZW but I have to take into account data limits.
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not trying to be rude. just making an observation. the majority of the time i hear of people with bad things to say about sprint's customer service it's from customers that have been with sprint for roughly ten years. i've personally had no problems with sprint at all, but i've only been with them for 2 years. is sprint just not that friendly to it's long time customers?
efan3719 said:
not trying to be rude. just making an observation. the majority of the time i hear of people with bad things to say about sprint's customer service it's from customers that have been with sprint for roughly ten years. i've personally had no problems with sprint at all, but i've only been with them for 2 years. is sprint just not that friendly to it's long time customers?
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no, people just expect more then the average person which is dumb in my opinion, it's like buying a car and expecting it to fill itself up for you, but if the gas pump is crowed then you should be ahead of everyone else just because you want gas -_-, i've been with sprint for 5-6 years now and my parents have been with them for 13+ i've never seen an issue and if there was, either i took care of it or i gave sprint a call for a simple refresh, people that complain about sprint service probably complain about their drinks being too cold at a diner -_-
sgt. slaughter said:
Those are NOT NetworkVision rollouts that your seeing on that website showing "data capacity upgrade" and such...those are mere lil band aid patches and should not be used in reference to what networkvision rollouts are...the NV rollouts involve a complete revamp of the cabinets and backhaul that will make dramatic differences in most of the troubled areas...
To put in perspective the backhaul changes are all being re-done to fiber or microwave based and the current backhaul is using the ancient bundled T1 based...
S4GRU.com has been putting up the rough rough schedule of the cities being done so far btw...
Sent from my PG86100 using xda premium
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Ah, I got ya. I just wonder how long (or if) for that matter sprint will do that where I live. Verizon currently has LTE here and it is fast, 20mbs down. But I am not in a large enough city that I think sprint will upgrade their towers within the next couple of years here. I really hope they do. Because I really don't want to leave for verizon. But it get tougher as each day goes by.
ronartest2005 said:
Ah, I got ya. I just wonder how long (or if) for that matter sprint will do that where I live. Verizon currently has LTE here and it is fast, 20mbs down. But I am not in a large enough city that I think sprint will upgrade their towers within the next couple of years here. I really hope they do. Because I really don't want to leave for verizon. But it get tougher as each day goes by.
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In my area VZW has LTE, USC is revamping all towers for LTE rollout, and Sprint still has about 100k download speeds. At the best I see 300k, it's getting old, it's been this slow for almost 2 straight years now. Unlimited....? Sure you can have all the data you can use, it's as slow as a dial up connection, but have at it,lol.
As far as the comment about Sprint meeting the iCrap expectations, yes they are meeting the expectations on selling them, but (and it was posted here somewhere) they are still losing money on the whole iCrap thing and will be for at least 2 years. Just because they're meeting the sales expectations doesn't mean it's making them money.
I was a fan of sprints until i.started consistently getting 70k down the past 15 months, hoping it would get better, hoping....hoping.....never happened. I'm willing to pay the extra dollars for the bandwidth on VZW. What good is unlimited data at a trickle? I'm out when this contracts up. I like sprint, really...but no data speed on a smartphone ain't gonna cut it.
Sent from my PG86100 using xda premium
ronartest2005 said:
Ah, I got ya. I just wonder how long (or if) for that matter sprint will do that where I live. Verizon currently has LTE here and it is fast, 20mbs down. But I am not in a large enough city that I think sprint will upgrade their towers within the next couple of years here. I really hope they do. Because I really don't want to leave for verizon. But it get tougher as each day goes by.
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Where are ya located?
NetworkVision is going to be complete in a couple years, at least the tower upgrade and backhaul parts with most if not all being complete during next year...
They have already started up in NJ, Chicago, and a bunch others...I wouldn't pay much attention to the network.sprint.com site as the stuff there is nothing releated to the NetworkVision upgrades...
Just for an idea, those areas where you have horrid speed with great signal and its because the tower is over capacity...the backhaul change will make a huge difference.
Each T1 line is capable of about 1.5Mbps and bundles T1 lines is what's used now...microwave based backhaul is capable of over 1Gbps....each is going to microwave or fiber so that's a giant leap in capacity...
Sent from my PG86100 using xda premium
Im sure Verison is happy...
So I send a phone in for replacement. Today my bill shows a $300 device charge. I call... apparently a singular scratch on the screen warrants a $300 damaged device charge. Not a crack, a gouge, A SINGLE SMALL SURFACE SCRATCH!
Talked to numerous reps and managers. They will not reverse the charge. Tried explaining that I would pay the insurance claim charge had I known a scratch would warrant the charge.
So as of an hour ago, I am a T-Mobile customer. My nexus 5 arrives in a few days.
This community has been great and I hope the great development continues for this wonderful phone.
I'll still lurk and help in my thread and with issues, but I'm out yo.
Phaded said:
So I send a phone in for replacement. Today my bill shows a $300 device charge. I call... apparently a singular scratch on the screen warrants a $300 damaged device charge. Not a crack, a gouge, A SINGLE SMALL SURFACE SCRATCH!
Talked to numerous reps and managers. They will not reverse the charge. Tried explaining that I would pay the insurance claim charge had I known a scratch would warrant the charge.
So as of an hour ago, I am a T-Mobile customer. My nexus 5 arrives in a few days.
This community has been great and I hope the great development continues for this wonderful phone.
I'll still lurk and help in my thread and with issues, but I'm out yo.
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Yeah Verizon's head is way too far up it's ass. I'm going to be an AT&T customer next upgrade I save $171 roughly a month too and gain another 2 to my 8 gb's of data.
Phaded said:
So I send a phone in for replacement. Today my bill shows a $300 device charge. I call... apparently a singular scratch on the screen warrants a $300 damaged device charge. Not a crack, a gouge, A SINGLE SMALL SURFACE SCRATCH!
Talked to numerous reps and managers. They will not reverse the charge. Tried explaining that I would pay the insurance claim charge had I known a scratch would warrant the charge.
So as of an hour ago, I am a T-Mobile customer. My nexus 5 arrives in a few days.
This community has been great and I hope the great development continues for this wonderful phone.
I'll still lurk and help in my thread and with issues, but I'm out yo.
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Also jumping ship at the end of my contract in november, keeping the dna as my phone till i can afford a new one, but yeah not sticking around for high prices and crap CS
I can't believe Verizon did that ridiculous
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I'm also going to AT&T after my upgrade runs out.
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.torrented said:
Also jumping ship at the end of my contract in november, keeping the dna as my phone till i can afford a new one, but yeah not sticking around for high prices and crap CS
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I only had to put like $75 down on the phone and it's $14 a month. Not too bad. Plus I can upgrade whenever. And T-Mobile gets Nexus so peace Verizon!
There are always two sides of any story. The fact is that VZW has the largest footprint and the best service of all the carriers - I don't think the stats would lie about that. That said, you get what you pay for. If you pay $14 a month for service, you are going to get your $14 worth.
I've had my share of problems with VZW, but my problems with TMo and Sprint were worse. Overall, VZW has done me right - and I've done some stupid crap and expected to get jacked up by them - and didn't.
My contract is up next week. My DNA is still as good as any phone out there, better than most, way better.
I'd like to know the entire story by the OP, the whole thing. VZW wouldn't charge you for no real reason - in the last 10 years I've had them, I've never seen them do this. And in my experience as a Federal IT guy with close ties to these carriers federal contracts - charging for no reason just doesn't happen.
Sorry to see u go Phaded, good luck. I am going to check them all out in nov also. really love my DNA though, so much great stuff going on right now.
Add me to the list of people jumping ship at the end of the contract.
Yehudah said:
There are always two sides of any story. The fact is that VZW has the largest footprint and the best service of all the carriers - I don't think the stats would lie about that. That said, you get what you pay for. If you pay $14 a month for service, you are going to get your $14 worth.
I've had my share of problems with VZW, but my problems with TMo and Sprint were worse. Overall, VZW has done me right - and I've done some stupid crap and expected to get jacked up by them - and didn't.
My contract is up next week. My DNA is still as good as any phone out there, better than most, way better.
I'd like to know the entire story by the OP, the whole thing. VZW wouldn't charge you for no real reason - in the last 10 years I've had them, I've never seen them do this. And in my experience as a Federal IT guy with close ties to these carriers federal contracts - charging for no reason just doesn't happen.
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The $14 a month for for the phone, not service.
And that was the entire story. They are literally charging me $300 for a single surface scratch because "no physical damage can be on the phone"
In my area, Tmo has glorious service, so **** em
Why dont you guys just use your dna on another carrier
While all you switch from Verizon I'll b smiling because I'll have the best service
Sent from my HTC6600LVW using XDA Premium 4 mobile app
Most of us don't want to get hit with an early termination fee so we will stay until our contracts run up. Unless you switch to T-Mobile then they pay your etf.
Sent from my HTC6435LVW using XDA Premium 4 mobile app
Gotta have it!
I don't like the prices but; I am a salesman and I have to have vzw service as I would not be able to keep in touch with customers. I guess if other carriers had the same coverage they would be the same price.
thayl0 said:
While all you switch from Verizon I'll b smiling because I'll have the best service
Sent from my HTC6600LVW using XDA Premium 4 mobile app
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I'm with you, they should all switch to ATT and TMo.
Yehudah said:
I'm with you, they should all switch to ATT and TMo.
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Just makes my service better in my area. I hope everyone in my area changes.
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12mpbs down on Verizon
42 on TMo
I could give a **** about some backwoods service area. Y'all enjoy getting screwed on pricing and continue to watch your service get worse.
Phaded said:
12mpbs down on Verizon
42 on TMo
I could give a **** about some backwoods service area. Y'all enjoy getting screwed on pricing and continue to watch your service get worse.
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T-Mobile is nonexistent where I live.
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Phaded said:
12mpbs down on Verizon
42 on TMo
I could give a **** about some backwoods service area. Y'all enjoy getting screwed on pricing and continue to watch your service get worse.
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Oddly, it is opposite here in the Greater Phoenix Area. T Mo gets 20 on a good day, and I always have 40+ wherever I go (besides downtown, every service is slow there).
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I had to turn one in for replacement. Screen had a very tiny scratch in the screen. I was afraid I would get hit with the 300 dollar charge bc of it. So I scrambled around trying to find an efficient alternate way to handle my claim. I didn't . I knew it was a gamble sending it in, since once they have it , it's theirs. I rolled the dice. Never heard anything about it. Guess it's all based on discretion. Gotta be a better way. Maybe if they find it not complying with their standard. They simply refuse it , send it back, forcing you to handle warranty directly through manufacturer. Some people can't afford to just shell out 300 for a used phone that was needed bc of a defective phone.
---------- Post added at 12:43 AM ---------- Previous post was at 12:37 AM ----------
Yehudah said:
I'm with you, they should all switch to ATT and TMo.
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I would love to , if they didn't suck. LOL. Verizon is pricey, and their customer service sucks but their network is untouchable. If you never leave a major metro area, or travel, you have options. But if you travel or live on the outskirts you need a carrier that can provide coverage. Verizon is the only carrier I have great experience with in that aspect. T mobile is buffer city when moving.