Okay basically of all the Notes I've used (5 of them!) they all have this issue where towards the bottom of the screen where the "." and "Space" key are on the Samsung Keyboard, if the stylus or phone is being held in a certain way it will think it's being pressed down when it's not actually, but it only happens in that one spot! I took my AT&T Galaxy Note back to the AT&T store today and both display models had this issue, the replacement phone they gave me had this issue, and one of the Employee's had a Note that also had this issue, all in the EXACT same spot! I just want to make everyone aware of this and to see if this is an issue with all AT&T Samsung Galaxy Notes, and if it is make Samsung and AT&T aware of it and get them to issue a software or hardware fix.
Thanks.
Video demonstrating the issue:
http://youtu.be/LGzXEUg4g18
(Interesting enough all of my Wacom Tablet PC pens do not display this problem with the Note)
Update: When you test to see if your Note does this, make sure it's leaning in towards you a bit
I fail to see how this is a MAJOR issue? What problem would this cause?
---------- Post added at 07:00 PM ---------- Previous post was at 06:58 PM ----------
What program do you have open that you are drawing on?
droidal said:
I fail to see how this is a MAJOR issue? What problem would this cause?
Click to expand...
Click to collapse
Because you can be sitting there using hand writing recognition or typing with the keyboard and it suddenly randomly starts hitting a bunch of keys, or drawing something and it just randomly starts scribbling. It's annoying as hell! also the fact it affects EVERY note I've touched.
i have gt n7000.no problems here.prob. just a software bug.hopefully they will update firmware to fix all these small issue u guys having.
Glad I'm not the only one with this problem. Mine is affected at the lower right side of the screen. I hate it when it's pushing buttons.
I had hoped that replacing the stylus would resolve the issue but I'm having doubts after OP's post.
I would consider this a major issue.
Sent from my SAMSUNG-SGH-I717 using XDA App
I just tried replicating this on my note. Doesn't happen.
Sent from the best mobile device ever --Samsung Galaxy Note
mine works fine.
Also, I fail to see this as a MAJOR issue...maybe an annoyance but Major?
I believe what Wolfox360 commented on my video is true, I think it's magnetic interference from either one of the radios or the speaker causing this, that's why my Wacom Tablet PC pens didn't do this, they're shielded better, I say this needs a hardware fix from Samsung for new Styluses that are shielded better.
Yes, I agree this is a valid issue. There's at least two other threads in this section on this:
http://forum.xda-developers.com/showthread.php?t=1512578 &
http://forum.xda-developers.com/showthread.php?t=1511230.
At post 14 of the first link I provided a pic of a test memo where I mapped the area of the screen affected.
My first Note's defect was not limited to just the lower right corner... it was pretty wideapread. My second Note's defect was limited to the lower right corner but it didn't require the S Pen to be tilted horizontally or upside down to draw on the screen or start going crazy on the keyboard. My third Note only has the issue in the same location (lower right corner) and only when the S Pen is horizontal or tilted back slightly (like using it while laying in bed or in a reclining chair). I've concluded the S Pen is definitely involved (it doesn't happen with my two Wacom tablet PC pens), and the fact that it is often restricted to the lower right corner must mean the digitizer might also be a factor. Something in the pen is causing an increased transmission when it goes horizontal or becomes inverted.
As the third device is at least usable I've decided to keep it and hope Samsung comes out with an improved S Pen or some other fix for the device. In the meantime, I just try to keep the S Pen upright when I'm using it. I guess I probably use the S Pen more than most folks because I'm a long time user of Pocket PCs and Tablet PCs.
The Note is in all other respects my dream device. I'm a fan!
I don't have this issue, whatsoever. Mine works fine. In fact, but my AT&T version and my International version work perfectly. I can drag the tip across the screen, just barely touching, and it won't register anywhere. Then I increase the pressure just a tiny bit and it does register. Operation is uniform across the entire screen.
mine doesn't have that issue at all
As "Wolfox360" showed on his youtube video http://www.youtube.com/watch?v=tPqGw297Fa0 putting a thin ring of Aluminum tape around the stylus almost completely fixes this issue.
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Yes, the aluminum tape around the S Pen seems to fix this issue for me. It's not easy to get the placement and width of the tape just right... and it may differ from pen to pen. I ended up with a slightly narrower band of tape (4mm rather than Wolfox360's recommendation of 5mm) and centered on the bottom of the button, with 2mm of tape over the button and 2mm extending below the button. When I used a tape width of 5mm I was losing some pen functionality (areas of dead spots on the screen).
I wish Samsung and AT&T would address this issue and provide modified pens to those users that need them.
SteveD01 said:
Yes, the aluminum tape around the S Pen seems to fix this issue for me. It's not easy to get the placement and width of the tape just right... and it may differ from pen to pen. I ended up with a slightly narrower band of tape (4mm rather than Wolfox360's recommendation of 5mm) and centered on the bottom of the button, with 2mm of tape over the button and 2mm extending below the button. When I used a tape width of 5mm I was losing some pen functionality (areas of dead spots on the screen).
I wish Samsung and AT&T would address this issue and provide modified pens to those users that need them.
Click to expand...
Click to collapse
I hope they do too, this is my first Samsung phone since an old BlackJack II from several years ago and honestly I'm a bit disappointed with it so far, even my HTC Desire Z (T-Mobile G2)s seemed of all around better quality than this.
My Note has this issue too. Whenever I hold the s-pen near the bottom right it acts like it's touching but it isn't.
My theory on what's causing the issue in the first place is the fact that there's a speaker on the rear of the device right where we seem to be having the issue at. Maybe the speaker magnet there is what's causing it to go wonky?
Glad to see that a simple fix like the aluminum tape is available, gonna have to try that in a bit. I'm thinking that this supports the idea of the speaker causing the issue though, since just adding a tiny little bit of foil to shield the s-pen from the speaker can fix it.
I have the white att galaxy note and I do not have this issue...I've tested numerous times.
this phone is what you get when a skyrocket and galaxy tab get together and make babies - galaxy note!
White AT&T Note here and don't have the issue either, although, even if I did, I don't know that I would define that as a "MAJOR ISSUE" seeing as how you have to hold the pen a certain way in a certain spot to even get it to do it. Seems more like a minor nuisance.
So is this happening to the black note only? Weird if it is the color shouldn't make a difference...people who are having the problem should post the color of their note.
this phone is what you get when a skyrocket and galaxy tab get together and make babies - galaxy note!
Mine is the black model and has the same issue. In most cases it is probably more nuisance than problem but when trying to use the note application it becomes a real problem for me.
Sent from my SAMSUNG-SGH-I717 using Tapatalk
hegemytouch said:
So is this happening to the black note only? Weird if it is the color shouldn't make a difference...people who are having the problem should post the color of their note.
Click to expand...
Click to collapse
I stopped by the local AT&T store and confirmed this issue exists on the white Note on display, just like the black one. The S Pen holder didn't help either... still the same.
I've had 3 black AT&T Notes with various levels of this defect.
Related
Can anyone enlighten me on the performance of the screen digitizer.
I have been testing several note taking applications on my TFP. Although I have lousy handwriting the TFP makes it even worse. At first I blamed myself and the rather clumsy big tipped stylus and to improve the results I downloaded Touchscreen Tuner. A nice application but minimal improvement.
Then I also noticed it is impossible to draw accurate on the TFP.
A straight horizontal or vertical line is possible but when you try to draw a straight diagonal line it becomes a wave line. Now I really got worried. Maybe my drinking habits had given me this unsteady hand. So I got out a ruler and drew a diagonal line along it. I was relieved that I could continue drinking but what a shock to see the result. Again the diagonal line turned out as a wave line. (See the screen shot)
It turns out the grid of the digitizer is much too widely spaced. I estimate the distance between grid points at about 5 millimeters. And apparently the algorithm to interpolate between the grid points is so insufficient that a contact on the digitizer between two grid points is regarded as a contact with the nearest grid point. The algorithm doesn’t calculate a point in between.
Another way to see this is when you pick up an icon on the home screen and slowly drag it diagonally across the screen. It will not follow your finger or stylus smoothly but it will sway from left to right and stay behind a bit and then catch up again.
A big plus for the TFP for me was the possibility to accurately draw and take notes while working in the field.
As it is advertized and showed by Asus in promotional videos.
That is also what the Notes application was designed for.
Again I am afraid that Asus has (next to GPS, Wifi/BT issues, performance and screen faults) promised us to much goodies to be true.
Does anyone have a solution to this shortcoming or maybe can test if they can reproduce my findings. Maybe it is a malfunction in my TFP.
Please let me know your solutions or findings.
By the way. I also tested a HTC Sensation, a HTC HD and an Ipad 2. On these devices it is perfectly possible to draw a perfectly straight diagonal line.
Seems the behavior is the same on my TFP, except that I tried drawing the diagonal with my finger and it came out a lot straighter than your screenshot. Not nearly as straight as horizontal and vertical lines though, but less waves that what you're showing.
I used a Belkin stylus.
To draw the line I used the edge of a magazin.
I tried to apply equal presure and speed while drawing.
The issue is best seen in a diagonal line under 45 degrees.
There is an app on the market to tune the touchscreen for this and Galaxy Tab, it helps a ton. Touchscreen Tune I think its called.
It is $5 though but with the app, good freewriting application and a decent pen, handwriting is a lot easier.
agentdr8 said:
Seems the behavior is the same on my TFP, except that I tried drawing the diagonal with my finger and it came out a lot straighter than your screenshot. Not nearly as straight as horizontal and vertical lines though, but less waves that what you're showing.
Click to expand...
Click to collapse
It largely depends on the speed you draw it. If you go really fast its pretty straight. Go really slow and its wavy as hell
Maybe I am drunk....
The finer the stylus the wavier the line. Used my finger, no waves.
Use the application mentioned above....
I had a jot pro with a similar problem, except my writing varied greatly based on pressure. If I pressed down hard enough it would write like you would expect, but otherwise it did some crazy stuff. Might just be that particular stylus though
oblomov said:
There is an app on the market to tune the touchscreen for this and Galaxy Tab, it helps a ton. Touchscreen Tune I think its called.
It is $5 though but with the app, good freewriting application and a decent pen, handwriting is a lot easier.
Click to expand...
Click to collapse
Striatum_bdr said:
Use the application mentioned above....
Click to expand...
Click to collapse
OP mentioned he tried this, no edit to original thread
redandblack1287 said:
I had a jot pro with a similar problem, except my writing varied greatly based on pressure. If I pressed down hard enough it would write like you would expect, but otherwise it did some crazy stuff. Might just be that particular stylus though
Click to expand...
Click to collapse
I've got the same experience with the Wacom Bamboo Stylus.
I've had no trouble writing in supernote or 7notes (the keyboard part), ditto for Sketchbook Pro except I naturally draw crappy. My handwriting with the Jot is fine though.
Sent from my Transformer Prime TF201 using Tapatalk
Spidey01 said:
I've had no trouble writing in supernote or 7notes (the keyboard part), ditto for Sketchbook Pro except I naturally draw crappy. My handwriting with the Jot is fine though.
Sent from my Transformer Prime TF201 using Tapatalk
Click to expand...
Click to collapse
I am not asking if people have proper handwriting.
I think the grid spacing is to wide.
But maybe it's my Prime.
Can you post a screenshot of a perfect diagonal line made in Supernote.
This is a well known and well documented issue. It is present on loads of devices. There have been a few threads about this already.
Here is an image from a test that was done quite some time ago.
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I realize that it's an old picture and really this should have been eliminated by now, but unfortunately it is what it is.
I see what you mean in supernote, tried uploading both an export from supernote and Sketchbook Pro but Tapatalk isn't quite working for it :/
Sent from my Transformer Prime TF201 using Tapatalk
I have the same issue and have logged a call with Asus support. I suggest anyone who has this issue also does the same.
I have two primes and they both do this. 32gb champagne gold, both C series serial numbers.
Wow, a bunch of newbies giving advice to each other. Here's what my regular notes look like. Tf101 with adonit jot. Tf101 and 201 have same screen.
http://dl.dropbox.com/u/38673648/pictures/writepad_stylus_sample.pdf
If you don't know how to adapt, then don't try.
That was rude.
goodintentions said:
Tf101 and 201 have same screen.
Click to expand...
Click to collapse
You are wrong on this. Touchscreen definitely has different chip in TF201 (Atmel)!
Also isn't your handwriting done while zoomed in?
So obviously you don't have a TF201.
And obviously the hardware (and also the screen) is totally different.
But if you are willing to help us out and explain to us what we are doing wrong we would be gratefull.
If not then i think you should get back to the TF101 forum.
It is of no use posting an image of what you can do on your TF101.
I can post multiple pictures of the complicated things I can do with pen and papier.
;-)
But that is not the reason why we bought a TF201.
I hope there is someone out there that can help.
dingdonggggg said:
So obviously you don't have a TF201.
And obviously the hardware (and also the screen) is totally different.
But if you are willing to help us out and explain to us what we are doing wrong we would be gratefull.
If not then i think you should get back to the TF101 forum.
It is of no use posting an image of what you can do on your TF101.
I can post multiple pictures of the complicated things I can do with pen and papier.
;-)
But that is not the reason why we bought a TF201.
I hope there is someone out there that can help.
Click to expand...
Click to collapse
What you are doing wrong is you're not adapting. You're trying to use it like pen and paper. When the tf101 first came out, there were many whiners who came to FDA whining that the tf doesn't feel like a laptop.
Imagine people trying to use pen and paper like chisel and hammer on stones. Or imagine people trying to use the desktop like a typewriter.
The jot on tf doesn't feel like pen on paper. Why? Because its not pen on paper. Adapt or move on. Imagine flying an airplane like driving a car. Complain about that.
Added by edit.
The point I was trying to make is this. Yeah, I zoom in when I write. So? It gives me the freedom to draw out more details than I can with pen on paper. I can also change colors at will. Don't have to carry around all the notebooks and stuff. It took me may be 2 note taking sessions to get use to it. I don't even think about it anymore. And I can just print out the pdf of my notes whenever I want.
Stop trying to use this like pen and paper. Zoom in, do whatever you need to to adapt. Our ancestors adapted from chisel and hammer to pen and paper. And now you're trying to use a stylus on tablet like pen and paper? Why not complain that a car doesn't ride like a horse? Or a train doesn't ride like a horse pulled ferry?
Do what you need to to adapt. If you can't adapt, move on. No need to get stressed out by it.
goodintentions said:
What you are doing wrong is you're not adapting. You're trying to use it like pen and paper. When the tf101 first came out, there were many whiners who came to FDA whining that the tf doesn't feel like a laptop.
Imagine people trying to use pen and paper like chisel and hammer on stones. Or imagine people trying to use the desktop like a typewriter.
The jot on tf doesn't feel like pen on paper. Why? Because its not pen on paper. Adapt or move on. Imagine flying an airplane like driving a car. Complain about that.
Added by edit.
The point I was trying to make is this. Yeah, I zoom in when I write. So? It gives me the freedom to draw out more details than I can with pen on paper. I can also change colors at will. Don't have to carry around all the notebooks and stuff. It took me may be 2 note taking sessions to get use to it. I don't even think about it anymore. And I can just print out the pdf of my notes whenever I want.
Stop trying to use this like pen and paper. Zoom in, do whatever you need to to adapt. Our ancestors adapted from chisel and hammer to pen and paper. And now you're trying to use a stylus on tablet like pen and paper? Why not complain that a car doesn't ride like a horse? Or a train doesn't ride like a horse pulled ferry?
Do what you need to to adapt. If you can't adapt, move on. No need to get stressed out by it.
Click to expand...
Click to collapse
Your notes look good, would you mind giving some tips or maybe starting another thread with some tips on how to take notes using a stylus and what not. For example, are you writing in portrait mode or landscape? It looks like portrait but I don't know of that's due to formatting. Any tips would be appreciated. I'd like to be able to use mine for notes on occasion even though my livescribe pen handles notes just fine.
Sent from my Transformer Prime TF201 using Tapatalk
Anyone else having this issue? My spen will launch an app or type characters on the keyboard even when its 1/2 inch away from the screen.. Getting pretty frustrating. I see there's no ability to calibrate the spen either.
There is a way to calibrate the S-Pen over on the international note forum, haven't heard of anyone trying it here. Check it out n let us know if it works, I would but I can't have a note for another 3 months :c
International forum? I heard those guys are pretty rough.. Lol thanks for the tip!
Sent from my SAMSUNG-SGH-I717 using XDA App
The spen "phantom" triggers the bottom right of my screen when using it while I'm lying on my back. It irritates the hell out of me.
I think it has to do with the combination of a faulty spen (the nib pushes on the pressure sensor when the pen is inverted) and a poorly calibrated screen.
Sent from my SAMSUNG-SGH-I717 using XDA App
Personally, mine doesn't trigger easily enough for my taste. I have to push harder than I'd like to get it to register. Not "hard" per se, but hard enough that the pen almost wants to 'skip' instead of 'slide' across the screen when trying to navigate around. (Talking about the minimum pressure needed to engage swiping and touching, etc). Still completely usable, just wish that it was a wee bit more sensitive so I could just 'glide' the pen around lightly vs pushing it down while moving around.
I'm having the same problem. I just noticed it last night. I was using the s-pen and would get about 1/4" to the screen and it would select apps/options whatever. Kinda annoying
Sent from my SAMSUNG-SGH-I717 using XDA App
Yes, I reported the same issue yesterday... http://forum.xda-developers.com/showthread.php?t=1511230
After exchanging my first Note, the second has the same problem, but over a smaller area. Unfortunately the area affected this time includes part of the keyboard and the bottom row of the launcher screen, so it makes life difficult when using the S Pen. I'll be exchanging this one too.
Anyone interested can check their device with the S Memo app. Just open a new memo and start waving the S pen over the screen surface about 1/4" above the screen. If you get brush marks on the screen without touching it I'd say there's a problem. And by doing this over the entire screen you can map the areas affected.
If you search YouTube for 'samsung galaxy note s pen problem' you'll find at least 4 international users who've posted videos on this problem.
I'm no expert, but I've experimented with other Wacom pens (I have two older tablet PCs), and neither of those pens exhibit this issue when used on the Note. It seems they only transmit when the pen nib is depressed. The S Pens transmit all the time... there doesn't seem to be a switch depressed by the nib. This system actually provides more sensitivity, such as scrolling screens with less pressure than required with the legacy Wacom pens. However, this increased sensitivity requires a perfectly calibrated digitizer over the entire screen to sense when the pen makes contact with the screen and I'm guessing that's where my problems are coming from. Hopefully the third time's the charm for me.
SteveD01 said:
Anyone interested can check their device with the S Memo app. Just open a new memo and start waving the S pen over the screen surface about 1/4" above the screen. If you get brush marks on the screen without touching it I'd say there's a problem. And by doing this over the entire screen you can map the areas affected.
Click to expand...
Click to collapse
With the nub touching the screen, but applying no pressure, I moved it all around a new memo and didn't get any brush strokes. Is that a good test?
Yes, that's sounds good to me. That's the way my Note works with my older Wacom pens.
pj_rage said:
Personally, mine doesn't trigger easily enough for my taste. I have to push harder than I'd like to get it to register. Not "hard" per se, but hard enough that the pen almost wants to 'skip' instead of 'slide' across the screen when trying to navigate around. (Talking about the minimum pressure needed to engage swiping and touching, etc). Still completely usable, just wish that it was a wee bit more sensitive so I could just 'glide' the pen around lightly vs pushing it down while moving around.
Click to expand...
Click to collapse
I'm kind of with ya on this, I wish mine was a little more sensitive. Although mine doesn't sound quite as bad as yours.
Truaim said:
Anyone else having this issue? My spen will launch an app or type characters on the keyboard even when its 1/2 inch away from the screen.. Getting pretty frustrating. I see there's no ability to calibrate the spen either.
Click to expand...
Click to collapse
I think OP's pen is defective. When I press the tip of the pen inward (toward the pen) with my finger and hover over the screen, I get the behavior described - I can be 1/2" away from the screen and tap/draw. But if I don't press the tip of the pen, I have to touch the screen to register a tap. There is a very tiny amount of movement in the white nib, and it should be on a slight spring. Mine doesn't activate upside down either. Maybe someone jammed your pen into something and broke it?
hausman said:
... When I press the tip of the pen inward (toward the pen) with my finger and hover over the screen, I get the behavior described - I can be 1/2" away from the screen and tap/draw. But if I don't press the tip of the pen, I have to touch the screen to register a tap. There is a very tiny amount of movement in the white nib, and it should be on a slight spring. Mine doesn't activate upside down either. Maybe someone jammed your pen into something and broke it?
Click to expand...
Click to collapse
You're right... I get the same behavior by pressing the nib anywhere over the screen. However, on these defective devices the S Pen still activates the screen in certain areas even without pressing the nib. So I think the pens are probably working okay and it's the digitizer that has problems.
That's my point - the nib is probably broken in a permanently "pressed-in" state. I would suspect the tiny moving-part spring action of the pen before I'd suspect the solid-state digitizer.
AT&T has the spare pen and larger holder for $30, which is a deal considering they offer the spare pen alone for the same price, and Samsung sells the combo for $60. Or you could take it to a store and test the store pen (though based on my experience that would be more likely to be broken or stolen).
hausman said:
That's my point - the nib is probably broken in a permanently "pressed-in" state. I would suspect the tiny moving-part spring action of the pen before I'd suspect the solid-state digitizer.
Click to expand...
Click to collapse
Maybe this picture of a test memo will clarify the issue with my second Note. The S Pen never was close to the screen, at least 1/4" away. But the area of the defect is limited to just a small portion of the screen. So in this case it's not likely to be a permanently depressed nib, but a bad portion of the screen. I can't say what the OP's issue might be. (On my first Note, the bad area was larger and near the top of the screen.)
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Edit: I suspect there's probably some of both out there (bad pens and bad screens)... either way it makes the device difficult to use with the pen and worthy of an exchange.
SteveD01 said:
Maybe this picture of a test memo will clarify the issue with my second Note. The S Pen never was close to the screen, at least 1/4" away. But the area of the defect is limited to just a small portion of the screen. So in this case it's not likely to be a permanently depressed nib, but a bad portion of the screen. I can't say what the OP's issue might be. (On my first Note, the bad area was larger and near the top of the screen.)
Click to expand...
Click to collapse
Ah, sorry, I misunderstood your issue. Got it!
camaroz28 said:
I'm kind of with ya on this, I wish mine was a little more sensitive. Although mine doesn't sound quite as bad as yours.
Click to expand...
Click to collapse
Maybe I exaggerated it a bit. What I would *like* is if the pressure of the pen's own weight was enough to make it work, and I didn't have to physically press down at all to help it. That way I could very lightly glide it around without pressing much if at all. Basically like your fingers -- you really don't need to press down at all and I want to use the pen as a more accurate finger. But I just need to press a bit. Enough that sometimes I don't press enough and get frustrated that I need to re-swipe or re-tap, and it makes me not really want to keep using it lol. I don't need to like lean on it or anything... it requires about as much as you'd need to make a bic pen start to write on paper.
Well, just back from Best Buy. I was lucky because they had just received another shipment of Notes. I did another exchange and my third Note is working great! No problems with the pen/digitizer combination at all (so far).
While at BB I tried the new pen on my old device and found some improvement, but could still get some spurious screen actions in the lower right corner where the digitizer needs calibration. As other posters have noted, it seems worse if you hold the device upside down (maybe due to the pen nib switch), but was still wonky at any angle.
So it looks to me like this issue may sometimes be due to a miscalibrated or defective S Pen, sometimes a miscalibrated or defective digitizer screen, and sometimes a combination of both. I'm just happy to now have a working device.
pj_rage said:
Maybe I exaggerated it a bit. What I would *like* is if the pressure of the pen's own weight was enough to make it work, and I didn't have to physically press down at all to help it. That way I could very lightly glide it around without pressing much if at all. Basically like your fingers -- you really don't need to press down at all and I want to use the pen as a more accurate finger. But I just need to press a bit. Enough that sometimes I don't press enough and get frustrated that I need to re-swipe or re-tap, and it makes me not really want to keep using it lol. I don't need to like lean on it or anything... it requires about as much as you'd need to make a bic pen start to write on paper.
Click to expand...
Click to collapse
I'm having the same issue...I have to press harder then I'd like. We cannot be the only ones that think like this right? I would like the pen to work under its own weight.
So the question is. How sensitive is your spen guys? I'd like to make sure there is no problem with my phone or spen.
SteveD01 said:
Well, just back from Best Buy. I was lucky because they had just received another shipment of Notes. I did another exchange and my third Note is working great! No problems with the pen/digitizer combination at all (so far).
While at BB I tried the new pen on my old device and found some improvement, but could still get some spurious screen actions in the lower right corner where the digitizer needs calibration. As other posters have noted, it seems worse if you hold the device upside down (maybe due to the pen nib switch), but was still wonky at any angle.
So it looks to me like this issue may sometimes be due to a miscalibrated or defective S Pen, sometimes a miscalibrated or defective digitizer screen, and sometimes a combination of both. I'm just happy to now have a working device.
Click to expand...
Click to collapse
Glad to hear that BB is working with you. My phone and pens (the pen that came with the phone, as well as the pen that came with the "s pen holder" accessory) both display the same symptoms while I'm using the pen at an upwards angle. My s memo test was much worse, as the screen starts acknowledging the s pen well above the picture above. It's super frustrating, and I'm glad to hear that not all phones are like this. I'll definitely be exchanging my phone when I have a few hours of free time.
bdeitemeyer said:
... It's super frustrating, and I'm glad to hear that not all phones are like this. I'll definitely be exchanging my phone when I have a few hours of free time.
Click to expand...
Click to collapse
Sorry, I guess I should have updated this thread. My third Note started exhibiting the same issue after about six hours of use, although it was still better than my first two. I also checked the display models at my AT&T store and they showed the same issue, so all five Notes I've had contact with all have shown the same defect.
My solution was found in another thread: http://forum.xda-developers.com/showthread.php?t=1517411
In post #22 of that thread was my final fix, which is still working great for me at this point.
Ok so i have had this phone since it came out. I love it however i feel there is some dead space on all sides of the screen. Its not always there but its there a lot. It gets me killed in games and makes dragging from one screen to another difficult. Do others feel the same. I will post a picture of it in action in a minute using the developer options.
Here it is. Notice the side of the screen not getting input.
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Ye I was messen with the dev option the other nite n noticed I feel jipped....not really sxreens big enuff as is
Yeah that is very easy to see when you enable the touch locations in debugging.
Hmm. Dunno. At first I thought it was my case getting in the way but nope it's definitely not that. Just dead zone.
I played with the dev options touch tracks. If you are swiping the pen onto the screen it looks like there is a slight delay, but if I draw lines from the center out at all angles it seems to take me all the way to the edge most of the time. I saw one or two tracks that didn't make it, but then when I'd draw in the same area it would hit the edge. (If it really drives you insane, go back to bone stock and see if it duplicates. If it does, I'd get a new phone under warranty if you have that option) The gaps that you are seeing are WAY bigger than the gaps I had when they appeared, which was only a few swipes out of many.
toby1064 said:
I played with the dev options touch tracks. If you are swiping the pen onto the screen it looks like there is a slight delay, but if I draw lines from the center out at all angles it seems to take me all the way to the edge most of the time. I saw one or two tracks that didn't make it, but then when I'd draw in the same area it would hit the edge. (If it really drives you insane, go back to bone stock and see if it duplicates. If it does, I'd get a new phone under warranty if you have that option) The gaps that you are seeing are WAY bigger than the gaps I had when they appeared, which was only a few swipes out of many.
Click to expand...
Click to collapse
Why not take a screenshot to prove yourself? You make it sound like you are experiencing no gap at all, which I find hard to believe.
But please if you can back this up with screenshots it would be greatly appreciated and help figure out if this is really a problem or if we're making it a problem when there's none there.
Don't have this problem, but I do have the problem of not being able to draw straight lines from top to bottom on the right edge of my screen.
Even if I use a straight edge with the S-Pen, it draws a squigly line, but ONLY on the right side of my screen. No where else.
This is a replacement phone btw, the first one would lock up if you put more then 4 fingers on the screen, and I had a dead spot in the bottom right corner of my screen.
Stock has that visual touch option?
Sent from my SCH-I605 using Tapatalk 2
DaRkL3AD3R said:
Why not take a screenshot to prove yourself? You make it sound like you are experiencing no gap at all, which I find hard to believe.
But please if you can back this up with screenshots it would be greatly appreciated and help figure out if this is really a problem or if we're making it a problem when there's none there.
Click to expand...
Click to collapse
No gap confirmed and proven.
Seems to be fine on the newest build of 4.1.2: http://i.imgur.com/sIxDBMW.png
Adrynalyne and illogic6 can you guys confirm you took those screenshots while using the S Pen to see touches? Here's why I ask.
These first 2 screenshots are of me using my fingers for touch input.
Now these next 2 screenshots are using the S Pen.
If you look you will see that when using your fingers the Pressure sensor always reports a 1.0 maximum pressure, and using the S Pen it is able to have a large range, with 1.0 requiring a great deal of force. Since neither of you guys have a solid red 1.0 for Pres I am going to guarantee you both used the S Pen. In this case, as you can also see in my screenshots I was able to get basically full range of the screen and digitizer when using the Pen. Unfortunately that's not the issue we're having, it's with finger touch.
The closest I can get to any of the 4 edges using my fingers is within 20 pixels reach to the very border. If you guys could please re-do the tests and screenshots using your fingers instead of the S Pen I'd really appreciate it. Thanks.
Mine were both done with the s-pen.
However unlike the pen, your finger ends up going off the screen when it ends up losing touch.
I think that's the reason we are seeing this. The finger cannot be as precise as the pen.
adrynalyne said:
Mine were both done with the s-pen.
Click to expand...
Click to collapse
I know they were, and thank you for confirming. I'd like to see some shots from you and illogic of you guys using your fingers instead while doing the same motions.
You caught me editing my post. Check it again to see what my theory is.
This would be better tested using a capacitive stylus.
Also despite the pointer location cutting off, I can actually press in the area that appears dead and activate menu options.
So something weird is going on for sure but I don't think they are truly dead spots.
Here's a screen shot, looks like it does cut off touches before the edge of the screen with the fingers. I Wonder if it cuts off when the first part of your finger leaves the screen? Maybe It senses bezel input and registers a swipe? All of the inputs along the edge are spen inputs.
adrynalyne said:
Also despite the pointer location cutting off, I can actually press in the area that appears dead and activate menu options.
So something weird is going on for sure but I don't think they are truly dead spots.
Click to expand...
Click to collapse
I agree. Especially when I watch full screen flash videos the little tiny bar on the bottom of the screen along the left edge, I am able to press a button probably 10x10 pixels square right on the edge and it almost always works the first time. And that's using my finger, with the Pen it's obviously always accurate.
I wonder why it shows up like that though? The show pointer locations developer option is as raw as you're going to get at visualizing how the hardware is being interpreted, so it's not like other software could read those dead spaces. It's just really wierd all around.
toby1064 said:
Here's a screen shot, looks like it does cut off touches before the edge of the screen with the fingers. I Wonder if it cuts off when the first part of your finger leaves the screen? Maybe It senses bezel input and registers a swipe? All of the inputs along the edge are spen inputs.
Click to expand...
Click to collapse
That's interesting. I am sure I would come up with the same results. I find it rather annoying though.
Sent from my SCH-I605 using Tapatalk 2
i have the same issue, first i thougt it would be my otterbox case, but i put another note in, the n7100 (international note 2) and it works fine.
i have this problems mainly on the buttons M and Backspace on the swype keyboard with english layout. thats why i recognized the issue. i dont know if its anywhere else as well.
but sometimes it works pretty good, if i keep texting it just gets bad from one second to the next. but it will work if i press the screen "harder"...
any solution to fix it?
Snake-Plissken said:
i have the same issue, first i thougt it would be my otterbox case, but i put another note in, the n7100 (international note 2) and it works fine.
i have this problems mainly on the buttons M and Backspace on the swype keyboard with english layout. thats why i recognized the issue. i dont know if its anywhere else as well.
but sometimes it works pretty good, if i keep texting it just gets bad from one second to the next. but it will work if i press the screen "harder"...
any solution to fix it?
Click to expand...
Click to collapse
This isn't the same problem we're having in this thread. What you're experiencing is likely a busted digitizer. We're experiencing a clipped plane of detection all around the edges of the screen.
If you're positive that those specific spots on the screen never work then I would recommend you replace the phone.
I had a bit more time to play with this. i can doodle all day long in this so called dead spot but if i drag in from the bezel it doesn't register till 20 or so pixels in. Is that what others are seeing? It is on all sides
so i cannot post pictures because im a new member.
Step 1: watch any LG G5 teardown video and seperate the glass screen with mobo out of the metal casing.
step 2: on the right side of mobo under the black circle fabric (below the fabric DO NOT REMOVE FABRIC JUST LOOK UNDER IN) YOU WILL SEE 3 little button nubs.
each nub has a little bent peice of metal facing upwards. Each one needs to be pushed up a little more. the problem was they are not hitting the ribbon connection to give them power on the back casing.
you can see an image of it here imgur. com /G76xf8N remove spaces please.
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Can confirm this worked for me, here's an album if y'all want different angles on the phone
Confirmed as working for me too. I've done this mod on 3 phones already, all are a success. LG is horrible... Releasing phones with such blatant defects.
It will stop working after few days, cuz those are volume pins, has nothing to do with gps
If thats the real fix and the battery touches it, I'm almost certain that replacing batteries is causing this. It explains why many are reporting the issue coming back overtime when warranty replacing. My replacement is already getting worse GPS signal
Actually, makes sense these buttons are related to the volume buttons... There are multiple leads on the board connecting to the back of the case directly though, making me think that LG chose to use the "metal backing" as a GPS antenna. I've straightened multiple leads on the board which come in direct contact with the case itself and other elements just in case, but I have a feeling this will be an issue that plagues us G5 users until a hardware revision is done by LG...
Time to shop for another phone. What a bad investment this was...
karendar
wanna hear my story ? Bought S7 01.04.2016, 04.04.2016 was 1st time on warranty service cuz water in front cam, 2nd time 12.06 broke again same problem, last week 3rd time on warranty SAME PROBLEM, now I bought lg g5 with ****ed up GPS , VERY VERY nice.... looks like I'll give a shot to HTC 10 :/
if those 3 pins are gps antena and I dont think so, I'll just solder something to the backplace
NeoDJW said:
karendar
wanna hear my story ? Bought S7 01.04.2016, 04.04.2016 was 1st time on warranty service cuz water in front cam, 2nd time 12.06 broke again same problem, last week 3rd time on warranty SAME PROBLEM, now I bought lg g5 with ****ed up GPS , VERY VERY nice.... looks like I'll give a shot to HTC 10 :/
if those 3 pins are gps antena and I dont think so, I'll just solder something to the backplace
Click to expand...
Click to collapse
Horrible how us early adopters get rimmed...
To be honest, I think those three leads do nothing but placebo after looking at the board... But notice all the leads across the board which connect to the case itself. I think those would be a better spot for GPS and phone antennas... Wish someone had a technical diagram for us.
As for the HTC 10, I've heard good things... Just not sure I'll be able to sell this phone to buy one.
Signal still holding strong today... Getting massive signal with no drops.
Is this problem still present in current versions? Or was it fixed? I can't believe LG still sells this phone with GPS not working? I get a G5 the next days, how can I check if mine has this issue too?
How ? I don' know dude, maybe, but just MAYBE you could install gps status and check it.........
I just read the "fix" and I just realized that this fix is total garbage. It can't work.
"each nub has a little bent peice of metal facing upwards. Each one needs to be pushed up a little more. the problem was they are not hitting the ribbon connection to give them power on the back casing. "
Everyone with normal reasoning can totally realize, that this "mod" will eventually fail again, really really soon, mostly after a few days, and you can read that btw already by lots of people, for example here:
https://m.reddit.com/r/lgg5/comments/4u8m9p/how_to_fix_your_gps_fixed_in_10_minutes/
Metal tends to change after some time or temperature / pressure, and it will fail again.
Why did no one develop a clever, simple and working mod so far? Why not just soldering a bit of liquid silver on the three contacts, with a bit of metal plate on top to make it 1-2mm higher? Or just even more simple: Do it on the backplate contacts.
mkdr said:
I just read the "fix" and I just realized that this fix is total garbage. It can't work.
"each nub has a little bent peice of metal facing upwards. Each one needs to be pushed up a little more. the problem was they are not hitting the ribbon connection to give them power on the back casing. "
Everyone with normal reasoning can totally realize, that this "mod" will eventually fail again, really really soon, mostly after a few days, and you can read that btw already by lots of people, for example here:
https://m.reddit.com/r/lgg5/comments/4u8m9p/how_to_fix_your_gps_fixed_in_10_minutes/
Metal tends to change after some time or temperature / pressure, and it will fail again.
Why did no one develop a clever, simple and working mod so far? Why not just soldering a bit of liquid silver on the three contacts, with a bit of metal plate on top to make it 1-2mm higher? Or just even more simple: Do it on the backplate contacts.
Click to expand...
Click to collapse
To me, personally, I don't mind being a little bit critical, but with this response I think you are to direct and judgemental towards the topic starter. Topic starter has given his best to share his practice. And I agree with you this one will probably not last, but let's keep it friendly.
Sent from my LG-H850 using XDA-Developers mobile app
mkdr said:
I just read the "fix" and I just realized that this fix is total garbage. It can't work.
Everyone with normal reasoning can totally realize, that this "mod" will eventually fail again, really really soon, mostly after a few days, and you can read that btw already by lots of people, for example here:
https://m.reddit.com/r/lgg5/comments/4u8m9p/how_to_fix_your_gps_fixed_in_10_minutes/
Metal tends to change after some time or temperature / pressure, and it will fail again.
Click to expand...
Click to collapse
your answer is total garbage. ever seen a car that scraped on the ground because the shock absorbers failed due to temperature and high pressure just by existing?
unless you bend them over and over the method will most likely last for many years. you dont have a lot of forces acting on it.
if you make a fixed connection like soldering, the small dynamic forces would eventually weaken the material and it would break after some time. think before insulting somebody's idea
i don't think those are GPS antenna contacts.. as i used to observe that gps antennas usually have 1 or 2 contacts.. never 3! but they could do..
don't know if you read my topic about same issue and another "fix"..
at the moment we have 2 confirmed informations:
1) if you isolate detachable module pin connector you'll get no gps at all
2) gps will work good until you'll detach and reattach battery couple times.
this could explain why LG released this terminal which definitively passes any factory test! ...holy real day-use tests!
albenex said:
i don't think those are GPS antenna contacts.. as i used to observe that gps antennas usually have 1 or 2 contacts.. never 3!
Click to expand...
Click to collapse
we have 3 different gps systems on our phone so 3 makes sense. BDS (beidou) is only to be found on the newest hardware
lolmensch said:
we have 3 different gps systems on our phone so 3 makes sense. BDS (beidou) is only to be found on the newest hardware
Click to expand...
Click to collapse
thanks, i've also tried this fix and seems working.. but indeed volume rockers are nearby and no other connectors were found.. mistery grows up..
this fix save me, thanks for it, now the gps works fine
lolmensch said:
your answer is total garbage. ever seen a car that scraped on the ground because the shock absorbers failed due to temperature and high pressure just by existing?
unless you bend them over and over the method will most likely last for many years. you dont have a lot of forces acting on it.
if you make a fixed connection like soldering, the small dynamic forces would eventually weaken the material and it would break after some time. think before insulting somebody's idea
Click to expand...
Click to collapse
You can read, right?
1. look at the link. lots of people already claimed the """mod""" lasted about 2-5 days, then the problem came back.
2. what are you talking about!? Those contacts between the board and the backplate are based up on pressure. The mod just says "try to bend them upwards a bit". THIS MEANS IT WILL TOTALLY GO IN ITS BASE POSITION AGAIN REALLY SOON. It can't work.
3. back to, if you can read. Where did I say soldering it? Right, no where. I said put some layers of conducting anything on the backplates contacts to grow its height.
Not enough forces acting on them? Seriously? So to your logic, this means this problem wouldn't occur in the first place. Pressing with your fingers on the cover at that very place mostly is enough to push them back every time a little bit., also because they're at the very edge of the cover.
Recently I found some weird little air bubbles in the corners off my Nexus 9. I don't have any screen protector so that isn't it. It has never repared or replaced before, it's still original.
The air bubbles show up on the left side in both corners and are around 2mm big. In the corners on the right side are also starting to show some bubbles but they are hard to see. I took some pictures, to show you.
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Does anyone has any idea what has happened or what is wrong with it.
O, I never let the device fall so that not the case also.
It's almost 2 years old now and still has some warranty on it.
KTMlc4111 said:
Recently I found some weird little air bubbles in the corners off my Nexus 9. I don't have any screen protector so that isn't it. It has never repared or replaced before, it's still original.
The air bubbles show up on the left side in both corners and are around 2mm big. In the corners on the right side are also starting to show some bubbles but they are hard to see. I took some pictures, to show you.
Does anyone has any idea what has happened or what is wrong with it.
O, I never let the device fall so that not the case also.
It's almost 2 years old now and still has some warranty on it.
Click to expand...
Click to collapse
same happen here..i thought it only happen on me
Sent from my Nexus 9 using Tapatalk
I have the same problem, and they are slowly growing! What can be done to prevent them from growing further, or to remove them?
@KTMlc4111 can you re-upload the pictures? the link is broken.
Photo URL and Google replaced some parts
Hi,
New update about the weird little bubbles in the edge of my screen.
I send my Nexus back to the shop and one week later I was called that they replaced some parts and that the problem was solved. I didn't know what parts where replaced but definitely the screen, back cover and the volume buttons have been replaced. It looks brand new and maybe it is another Nexus.
Here are some old photos because the old URL is broke .
goo.gl/photos/dN5CdPLquB9FvpDU7
Let me know of the URL works now ow and of you have more questions, please let me know.
KTMlc4111 said:
Hi,
New update about the weird little bubbles in the edge of my screen.
I send my Nexus back to the shop and one week later I was called that they replaced some parts and that the problem was solved. I didn't know what parts where replaced but definitely the screen, back cover and the volume buttons have been replaced. It looks brand new and maybe it is another Nexus.
Here are some old photos because the old URL is broke .
goo.gl/photos/dN5CdPLquB9FvpDU7
Let me know of the URL works now ow and of you have more questions, please let me know.
Click to expand...
Click to collapse
I also have the same problem in opposite corners. Did they charge you for the repair? If yes, how much?
jamitt said:
I also have the same problem in opposite corners. Did they charge you for the repair? If yes, how much?
Click to expand...
Click to collapse
It still had 2 months warranty on it. After the repair it looked brand new. They replaced the screen and cover. Honestly I think they have me a refurbished one.
Hope that it helped you and Good luck
KTMlc4111 said:
It still had 2 months warranty on it. After the repair it looked brand new. They replaced the screen and cover. Honestly I think they have me a refurbished one.
Click to expand...
Click to collapse
Did you contact HTC directly, or did you contact Google, or did you just send your N9 back to the place you bought it from?
I bought my N9 from Amazon in Dec. 2014, so I'm not sure who to contact, and I'm not even sure I've got a 2 year warranty.
enriquejones666 said:
Did you contact HTC directly, or did you contact Google, or did you just send your N9 back to the place you bought it from?
Click to expand...
Click to collapse
I brought it back to the place where I bought it and got it returned in 8 days.
I have 2 bubbles at top left corner and 1 at top right corner. Can't fix
All you need to fix it is bring to repair. I think it's look like glue or plastic just heat and melt down.
PS: same problem and in my country had no store accept to fix it. I think they don't have screen​ to replace it
Got it too - a bubble in top right corner slowly growing. Do not have either google or htc representative nearby, what am I supposed to do?
Did anyone get anywhere with this? My Nexus 9 has the same issue.
I contacted Google but as my N9 is over 2yo, they won't help me. All they would do is put me through to HTC.
I spoke with HTC and they kept implying I mistreated it or got it wet (I didn't!) Their only solution was to send it in for inspection. That's going to cost $AUD49.50 if I don't proceed with the repair.
I'm disappointed. With several cases like this, I'd say it's some kind of manufacturing defect.
paulwalk said:
Did anyone get anywhere with this? My Nexus 9 has the same issue.
I contacted Google but as my N9 is over 2yo, they won't help me. All they would do is put me through to HTC.
I spoke with HTC and they kept implying I mistreated it or got it wet (I didn't!) Their only solution was to send it in for inspection. That's going to cost $AUD49.50 if I don't proceed with the repair.
I'm disappointed. With several cases like this, I'd say it's some kind of manufacturing defect.
Click to expand...
Click to collapse
I have it too. Guess I'm just going to have to live with it. I replaced the screen on my n7 (2013), it was fairly easy (for my first time doing something like that). This one looks a little harder, and more expensive. If it gets too bad I'm going to break down and do it. Not too many good tablets out there right now. This one isn't bad with custom ROM on it. Not great, but not bad.
madbat99 said:
I have it too. Guess I'm just going to have to live with it. I replaced the screen on my n7 (2013), it was fairly easy (for my first time doing something like that). This one looks a little harder, and more expensive. If it gets too bad I'm going to break down and do it. Not too many good tablets out there right now. This one isn't bad with custom ROM on it. Not great, but not bad.
Click to expand...
Click to collapse
This is an old thread but my Nexus 9 has started developing bubbles over the last couple of months, and in the last couple of weeks I've gone from one to three in the top RH corner (just above the battery symbol) and another small one a bit over to the left. Has anyone tried any fixes like applying heat/pressure or anything? I've just gotten to the point where I'm relatively happy with its performance and still can't find a worthy replacement, so I'd like to keep it going for as long as possible.
I got mine repaired, it was still under warranty. But is came back after a year or so.... Never tried to fix it again after that.
same here, 2 bubbles growing...
I just ignore it as it didnt effect the display...
Update:
I found out that the bubbles will move from time to time.
Im assuming that there a bubble trap between digitizer and lcd...
ronald_loulan said:
same here, 2 bubbles growing...
I just ignore it as it didnt effect the display...
Update:
I found out that the bubbles will move from time to time.
Im assuming that there a bubble trap between digitizer and lcd...
Click to expand...
Click to collapse
seems i am late to the party ... mine was in the tip right corner and now its moved an inch left ...and i see 2 new ones on the edge ... a manufacturing defect ... seems the corners of the nexus screen by design are such that its sucking in air and the glue closes in from behind forming a bubble ... and further stress on the screen (like tucking the nexus 9 in between clothes for instance while travelling) seem to trigger this movement which in air in between the screen and digitizer bonding ...
aiamuzz said:
seems i am late to the party ... mine was in the tip right corner and now its moved an inch left ...and i see 2 new ones on the edge ... a manufacturing defect ... seems the corners of the nexus screen by design are such that its sucking in air and the glue closes in from behind forming a bubble ... and further stress on the screen (like tucking the nexus 9 in between clothes for instance while travelling) seem to trigger this movement which in air in between the screen and digitizer bonding ...
Click to expand...
Click to collapse
There's no solution to fix it other than replacing the LCD panel....
I have a couple of the Nexus 9 tablets and almost all of them have what looks like bubbles around the screen. However these are not bubbles. The optically clear adhesive that the manufacturer used on these tablets shrinks over time. What you're seeing is actually vacuum pockets. There is no air in these "bubbles" at all. Although disturbing, they are just cosmetic and should not affect the operation of the tablet.