Related
Hi people,
I am posting this message on HTC FACEBOOK site, I ask you all to copy&paste same message and post at HTC FB page. (correct where necessary, for example the year when you first bought your HTC, how many HTC you have had, etc...)
I am thinking that if we all unite and post same message we can create a chain reaction and force HTC to officialy reply to our questions. Otherwise they will get hundreds of the same long message on their Facebook page which they might not like people always complaint.
HTC Facebook site : http://www.facebook.com/HTC
Here is the message copy & paste & correct where necessary and post on HTC Facebook site.
NOTE:
HTC Facebook site will NOT allow you to post a message more than 1000 characters, so goto the Photo section and add an ordinary photo or add below photo , then your message can be as long as you wish
++++++++++++++++++++++++++++++++++++++++
Dear Peter Chou and HTC Employees.
Hear us.
I bought my first HTC phone in 2008 and it was a HTC Touch Pro.
I am currently on my 11th HTC phone right now and since the date I met HTC , I personally did not change my HTC to any other brand.
We have been loyal HTC customers since many years and we expect HTC to treat us the same way, otherwise our HTC love will not last forever. You are where you are because of us loyal customers.
Recently about a month ago, HTC C.E.O Peter Chou announced that HTC will be no longer locking the bootloaders from now on. I think this was a necessary move anyway since all other competion like Samsung and Motorola already offer unlocked bootloaders.
After reading Peter's comments here on HTC Facebook Page, I have pre-ordered the HTC SENSATION and the HTC FLYER.
I have received my both devices about 2 weeks ago but unfortunately they came with Locked (signed) bootloaders.
Currently there are thousands of people per day asking HTC when and how the unlocked bootloader process will start. The only reply we get from HTC is , "we are working on it and you will hear from us soon"
Dear HTC, we need some SPECIFIC ANSWERS from you rather than a pre-studied "we're working on it"
Now everybody is talking something and all we hear is speculation.
Please answer these questions with specific answers:
1) When will you start ?
2) How will the unlocking process begin ?
3) Which devices will get the unsigned bootloaders?
4) What about the Branded Devices
5) Is the process software or hardware related ?
If you answer these 5 simple questions, for sure everybody will be relaxed and we will give you enough time to breath and do your job rather than posting alot of dissatisfaction messages on your Facebook page.
If you noticed lately , you only get dissatisfaction messages posted on your website due to not giving any detailed info about the unlocking of the bootloaders.......
We all expect an OFFICIAL REPLY from you
Best Regards
++++++++++++++++++++++++++++++++++++++
How do I go about posting on HTC's wall? I feel like an idiot. Do I click the "like" button? Not a facebooker.
Nevermind, got it. Feel free to delete this post.
Just click the link and goto the wall and click on photo then paste the message and add a photo
Thats it
Or you could just read this official announcement
http://www.slashgear.com/htc-unlocking-bootloaders-across-the-board-official-26155031/
Just sayin'
I mean seriously, they are not going to respond to every inquiry. Filling up their facebook page with the same post over and over again just relegates facebook to what it really is, a vast wasteland of nothing worth noting.
HTC has a lot on their plate, yes I want the flyer unlocked, but I also want my Thunderbolt with Gingerbread.
Might be a good idea to fix some of the grammatical mistakes before starting this campaign.
Sent from my ADR6400L using XDA Premium App
Posted the message on FB.....fingers crossed !!
wingdo said:
Or you could just read this official announcement
http://www.slashgear.com/htc-unlocking-bootloaders-across-the-board-official-26155031/
Just sayin'
Click to expand...
Click to collapse
Or you can try reading it. HTC's statement is about future phones. They have not been clear about whether existing products will be updated to unlock the bootloader. Also, the Flyer is not a phone. HTC has not been clear, and the OP wants clarification.
wingdo said:
I mean seriously, they are not going to respond to every inquiry. Filling up their facebook page with the same post over and over again just relegates facebook to what it really is, a vast wasteland of nothing worth noting.
Click to expand...
Click to collapse
They don't have to respond to every inquiry. That is not the intent. HTC stated that they are changing their policy due to overwhelming customer response. This is due to people like the OP raising their voice, not from people waiting around for things to happen. And this is just one way we can voice our opinion to HTC. Its not completely clear to me how much attention HTC pays to their Facebook page. But it may well be as valid a form of communicating with them as any other. Writing letter or messages to companies or government is how a lot of things have gotten done, don't underestimate it.
redpoint73 said:
Or you can try reading it. HTC's statement is about future phones. They have not been clear about whether existing products will be updated to unlock the bootloader. Also, the Flyer is not a phone. HTC has not been clear, and the OP wants clarification.
They don't have to respond to every inquiry. That is not the intent. HTC stated that they are changing their policy due to overwhelming customer response. This is due to people like the OP raising their voice, not from people waiting around for things to happen. And this is just one way we can voice our opinion to HTC. Its not completely clear to me how much attention HTC pays to their Facebook page. But it may well be as valid a form of communicating with them as any other. Writing letter or messages to companies or government is how a lot of things have gotten done, don't underestimate it.
Click to expand...
Click to collapse
As a business person, I do not disagree with a letter / e-mail campaign, but I will say filling up a company's official FB page with complaints of which people should not even be complaining is not going to win any favors with HTC. You are correct, they are talking about FUTURE devices. Anyone who likes to root and flash 3rd party ROMs had to know the Flyer was locked down. It's been all over the intertubes. If you knowingly buy something which is locked, you should not expect a lot of sympathy over the fact it is locked. Do I want it unlocked? Yes, but not for any really good reason. I bought the Flyer specifically for the pen and "notes". Whatever ROM I may flash has to have sense and scribe built in. I cannot imagine why someone would fork out this kind of money to flash CM on it (and I sued CM the majority of my 18 months on the D1).
I also agree with another poster. *If* you are going to engage in a SPAM campaign to a company, please make sure it is spelling error free, grammatically correct and non nonsensical.
Again, I do not disagree with the intent or idea, strictly with the fact the idea is to SPAM HTC's official FB site with this.
Edit:
BTW, what happens if HTC picks a date for the unlocking of the Flyer and then misses it for some reason? Will everyone understand things go awry when making this happen OTA and they want to be sure it is safe, or will people start *****ing "hey it's 12:01 the next day and still no unlocked bootloader. ZOMFGWTFBBQ?????"
wingdo said:
As a business person, I do not disagree with a letter / e-mail campaign, but I will say filling up a company's official FB page with complaints of which people should not even be complaining is not going to win any favors with HTC. . . .
I also agree with another poster. *If* you are going to engage in a SPAM campaign to a company, please make sure it is spelling error free, grammatically correct and non nonsensical.
Again, I do not disagree with the intent or idea, strictly with the fact the idea is to SPAM HTC's official FB site with this.
Click to expand...
Click to collapse
This isn't spam. You, like many others, need to learn the definition of what spam is, before flinging that term around willy-nilly. This is a viewpoint, opinion, request by the OP. A suggestion to HTC on how to make their product better. That seems exactly what the HTC Facebook page is for. That's not spam.
On the other hand, should people just cut and paste his letter verbatim? I agree the answer is 'no'. But use it as an example, customize it to fit your situation/opinion and engage in the campaign in a meaningful way.
wingdo said:
BTW, what happens if HTC picks a date for the unlocking of the Flyer and then misses it for some reason?
Click to expand...
Click to collapse
You are right. For that reason HTC always answer to such request like: We don't know, don't ask but read our news channels.
My "translation": We are working on it (unlocked boot-loader for Sensation and Flyer) and when it's done then - and not before - we will inform you.
redpoint73 said:
This isn't spam. You, like many others, need to learn the definition of what spam is, before flinging that term around willy-nilly. This is a viewpoint, opinion, request by the OP. A suggestion to HTC on how to make their product better. That seems exactly what the HTC Facebook page is for. That's not spam.
On the other hand, should people just cut and paste his letter verbatim? I agree the answer is 'no'. But use it as an example, customize it to fit your situation/opinion and engage in the campaign in a meaningful way.
Click to expand...
Click to collapse
So aside from loose use of the word SPAM, we are in agreement that people should not just cut and paste this into HTC's official FB site.
HTC is not going to give release dates which can and most certainly will be missed, especially for something like unlocking a bootloader. The TB missed it's initial release date and it seemed like everyone on earth was up in arms judging by the amount of traffic people saw.
I am not even sure the bootloader will be un-lockable (yay for non existent words) via OTA. The odds of bricking may be too high for HTC to want to deal with. Their official statement is that going forward HTC devices will not have a locked boot loader. People should take that for what it means. *If* HTC decides to go back and unlock already out there devices I think that would be a very difficult thing to do from a reliability and certainty standpoint.
The OP bought the Flyer knowing the boot loader was locked. The OP did not return their Flyer during the return period (BB is 14 days). The OP bought exactly what was advertised, and is not satisfied and suggests to post the same complaint over and over again on an official welcome to HTC page. The BEST way to get companies to understand that you will not buy something with a locked boot loader is to not buy it in the first place.
I am dropping my sub to this thread as the point is lost on some.
That's a heck of a lot of speculation on your part. And you may/may not be completely correct. But its really not too much to ask for HTC to clarify whether they intend to unlock the Flyer's bootloader or not.
The Flyer is a great device. Many on here, myself included, want an unlocked bootloader, root, S-Off; but don't feel its enough to be a deal breaker and not buy the device.
If everybody posted, at the same time , the same message (corrected the dates and phones according to him). Then for sure it would create an impact on HTC .
Since only a few acted, it's just another complaint message to the eyes of HTC.
Please HTC, build better phones!
(•.•) said:
Please HTC, build better phones!
Click to expand...
Click to collapse
about the question what spam is: here we have it or I didn't understand still these mass of posts here... ?!
So you're asking possibly hundreds of people to post a poorly constructed letter on the official HTC Facebook page.
I'll pass thanks
ieen said:
So you're asking possibly hundreds of people to post a poorly constructed letter on the official HTC Facebook page.
I'll pass thanks
Click to expand...
Click to collapse
Than take the time to write a better one, or think of a better idea, instead of just complaining about somebody else's effort.
redpoint73 said:
Than take the time to write a better one, or think of a better idea, instead of just complaining about somebody else's effort.
Click to expand...
Click to collapse
I was just going to write the same thing but you beat me to it , thanks
wingdo said:
I am not even sure the bootloader will be un-lockable (yay for non existent words) via OTA. The odds of bricking may be too high for HTC to want to deal with. Their official statement is that going forward HTC devices will not have a locked boot loader. People should take that for what it means. *If* HTC decides to go back and unlock already out there devices I think that would be a very difficult thing to do from a reliability and certainty standpoint.
Click to expand...
Click to collapse
Well, the following news pretty much settles the question of whether a manufacturer can unlock the bootloader, if they really wanted to. Motorola's Gingerbread update for the Atrix comes with the ability to unlock the bootloader:
http://phandroid.com/2011/06/22/gingerbread-update-for-the-motorola-atrix-4g-brings-fully-unlockable-bootloader/
Also answers the question of how a manufacturer can offer an unlocked bootloader without the risk of bricking a bunch of the Flyer's out there (if that's even a real risk). In the case of the Atrix, it sounds like the user has to issue the command over ADB to unlock the bootloader, which also gives a warning that it may void your warranty. Seems like a pretty tidy way to do it. Anyone that really wants the bootloader unlocked is not going to have a problem with a simple ADB command. But those that don't care, don't have to mess with it.
I am beginning to think that HTC is really working on unlocking the bootloaders and we will get our S-OFF soon ........
If you're not truly adept at hacking and/or finding exploits but you still want root, why not try and do something useful? Once per day take a few minutes to post on HTC's Facebook wall and/or Tweet @HTC and ask them for a timeframe on the unlocked bootloader. While you're at it, bug HTC to release kernel source for the EVO 3D and EVO 4G (kernel source will be critical for things like overclocking, undervolting, and porting AOSP ROMs like CM7 or MIUI to the EVO 3D).
Go to HTC's Facebook page. If you haven't Liked HTC yet, then click Like. Post on their wall asking for a timeframe for an unlocked bootloader AND for kernel source for the EVO 3D. Click on Like for your post and then go through and like every other post related to bootloaders.
Then head over to Twitter and tweet @HTC asking for the unlocked bootloader and kernel source.
I'll try to bump this thread once per day as a gentle reminder to continue the campaign. And finally, please try to keep your messages to HTC respectful!
For those that don't believe that rooted and/or unlocked phones are popular, then I invite you to look at this link. The #2 paid app is ROM Manager. Also in the list are other root-only apps like Root Explorer, SetCPU, and Titanium Backup. There are plenty of root users out there.
Id say go after sprint too. They could easily be the ones telling HTC to not unlock it. In the end they have the final approval anyway.
I have seen posts back and forth, all over the interwebs about "future" devices getting unlocked. Does that necessarily mean the 3VO is getting unlocked? It's all speculation at this point, but I was doing some scanning over HTC's facebook page and I did notice on post
"FYI.........all EVO 3D owners.
It seems we have been lied to. Apparently there was a contract in place for the EVO 3d to have a locked bootloader long before the CEO came out and said they would unlock future phones. So its looking like no matter what HTC is saying, they do not plan on unlocking the 3D. So its looking like the only way to truly voice your concerns is to return your devices now. There will be no unlocking of the 3D by HTC."
I asked the person who posted this on their Facebook page who the source was, and he claims he couldn't disclose due to obvious reason, which I think is bullsh*t to begin with, but I have asked if this person is a Sprint or HTC development employee. Those would be the only two people that would ever know such information.
Food for thought, I know it's all up in the air, but I'm tired of HTC just saying "it's coming soon" and "future devices" without actually saying "The EVO 3D is getting/isn't getting an unlocked bootloader."
Best option as of this point as the OP stated is to constantly ask on their different forms of Social Media. Sprint would also be good to question, due to they have the power to influence HTC to cook up something quicker.
Well %#[email protected]
It's pretty simple. ***** to them like the op mentioned. If they don't unlock the phone the ball is in your court. Either return it or sell the phone and get one that does. The only language companies speak is $$$
I don't have a 3D, but I would return it. Mass returns would carry a strong message.
Sent from my PC36100 using XDA Premium App
lil_bono said:
I don't have a 3D, but I would return it. Mass returns would carry a strong message.
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
Considering the xda (specifically EVO3D and Sensation) community is a small part of a market, I doubt it would be in mass. Some are happy with the phone without root.
Zabalba said:
Considering the xda (specifically EVO3D and Sensation) community is a small part of a market, I doubt it would be in mass. Some are happy with the phone without root.
Click to expand...
Click to collapse
I do unfortunately agree with this. There are A LOT of people out there who aren't concerned with rooting their device. These would be the boring users of society would probably pay the $30 a month for tethering that us "excited" users refuse to pay for because we know we've had it for free before.
However, I do know a lot of guest come by XDA and are reading about the device being locked and not wanting to upgrade to the 3D. If you guys haven't seen HTCs Facebook wall or Twitter feed, they are getting slammed by everyone, which isn't a bad thing personally.
I really hope that post I read about not unlocking this device is just some guy screwing with us and this thing gets unlocked before July 21st.
Honestly, when HTC's CEO came out and said that they would be unlocking bootloaders, I was very surprised. The first thing that came to mind was the fact that unlocking likely isn't even entirely in HTC's court. There's likely a stipulation in one or more of HTC's contracts with Sprint and/or their 3rd party hardware and software providers that requires HTC to provide a certain level of security on their phones. Still, their CEO came out and said it. It's up to HTC to either live up to their promise or at the very least man up and admit that they made a mistake when they made that promise. IMHO, the fact that Motorola unlocked the Atrix 4G proves to me that something like this is possible.
I'm not sure I want to suggest that people return their phones over this issue, but a mess of returns at the end of July might be the best way to put our money where our mouths are.
For those that don't believe that rooted and/or unlocked phones are popular, then I invite you to look at this link. The #2 paid app is ROM Manager. Also in the list are other root-only apps like Root Explorer, SetCPU, and Titanium Backup. There are plenty of root users out there.
Dees_Troy said:
For those that don't believe that rooted and/or unlocked phones are popular, then I invite you to look at this link. The #2 paid app is ROM Manager. Also in the list are other root-only apps like Root Explorer, SetCPU, and Titanium Backup. There are plenty of root users out there.
Click to expand...
Click to collapse
That's the point I would have liked to make. Even though everyone who rooted their phone isn't a member on XDA or other EVO affiliated forums, doesn't mean they don't exist. That point you made about ROM manager being the #2 paid app is a mindset changer for me personally, as well as how many downloads Root Explorer, SetCPU, TB, and Terminal Emulator are accounted for. There are plenty of non-rooted users out there who could really care less about having root access. it's gotta be close to a 60/40 range, where ~40% of use are Rooted users.
Dees_Troy said:
If you're not truly adept at hacking and/or finding exploits but you still want root, why not try and do something useful? Once per day take a few minutes to post on HTC's Facebook wall and/or Tweet @HTC and ask them for a timeframe on the unlocked bootloader. While you're at it, bug HTC to release kernel source for the EVO 3D and EVO 4G (kernel source will be critical for things like overclocking, undervolting, and porting AOSP ROMs like CM7 or MIUI to the EVO 3D).
Go to HTC's Facebook page. If you haven't Liked HTC yet, then click Like. Post on their wall asking for a timeframe for an unlocked bootloader AND for kernel source for the EVO 3D. Click on Like for your post and then go through and like every other post related to bootloaders.
Then head over to Twitter and tweet @HTC asking for the unlocked bootloader and kernel source.
I'll try to bump this thread once per day as a gentle reminder to continue the campaign. And finally, please try to keep your messages to HTC respectful!
For those that don't believe that rooted and/or unlocked phones are popular, then I invite you to look at this link. The #2 paid app is ROM Manager. Also in the list are other root-only apps like Root Explorer, SetCPU, and Titanium Backup. There are plenty of root users out there.
Click to expand...
Click to collapse
*speculates whether HTC wiill release the unlock first or shutdown the Facebook page first.
I'm not really sure why people purchase these phones to NOT root them.
They have some nice "clamshell" phones that just do "phone" for those people. Leave the grown up phones to the grown ups.
To Root or not to Root.. no, there is NO question.
VoXHTC said:
I'm not really sure why people purchase these phones to NOT root them.
They have some nice "clamshell" phones that just do "phone" for those people. Leave the grown up phones to the grown ups.
To Root or not to Root.. no, there is NO question.
Click to expand...
Click to collapse
No need to root if a rich guy buys the phone purely to show off ( those my phone is better than yours/I am richer than you crap )
But if you really bought the phone for real use, I don't think a unrooted phone can get anywhere...
Up to the top! Keep bugging HTC!
Kernel source would really help with attaining S-OFF and permanent root. Please keep bugging HTC for both the unlocked bootloader and kernel source!
Hi everyone, I've just notice that in the HTC evo view 4g official website, under support -> download page, a "view 4g user guide - honeycomb" was recently added on Monday, Nov 14. Does this indicate that view 4g will get honeycomb update soon?
I don't think I can post links on the board yet, sorry about that.
Hi,
Link to the document -> http://htc.com/us/content/documents/HTC_EVO_View_4G/20111020_Sprint_EVO_View_4G_UG.PDF
I guess this means we are edging closer to a release..
Cool, and there is a pic of an official Honeycomb Swype keyboard on the View in that manual. Shouldn't be too much longer.
Why no description of the Scribe pen technology ? Isn't it supposed to be systemwide in Honeycomb?
the view docs are terrible, compare them to the jetstream docs.
rbebber said:
the view docs are terrible, compare them to the jetstream docs.
Click to expand...
Click to collapse
the point is that there were only a user guide for view 4g - gingerbread, which was uploaded sometime back in the summer, and now the honeycomb version of the user guide just popped up on Monday, may indicate the honeycomb update is around the corner... I do have to agree with you that the user guide is next to useless...
The point is, there was a questiion about the pen.
Sent from my PG41200 using xda premium
my guess is going to be that since the HTC scribe is a seperate product, they left the pen out so that they could stop including the pen at a future point if they wanted to without everyone pestering them with "but the user guide says you could".
yeah, not everyone wants or buys the pen. It's a separate product.
The manual is gone now, you can only see the gingerbread version of the manual...... maybe there isn't a honeycomb to begin with, it was just our imaginations... I need to go to the doctors, because I'm starting to seeing things...
frjj said:
The manual is gone now, you can only see the gingerbread version of the manual...... maybe there isn't a honeycomb to begin with, it was just our imaginations... I need to go to the doctors, because I'm starting to seeing things...
Click to expand...
Click to collapse
It's still there, unless I'm also seeing things. :
http://www.htc.com/us/content/documents/HTC_EVO_View_4G/20111020_Sprint_EVO_View_4G_UG.PDF
frjj said:
The manual is gone now, you can only see the gingerbread version of the manual...... maybe there isn't a honeycomb to begin with, it was just our imaginations... I need to go to the doctors, because I'm starting to seeing things...
Click to expand...
Click to collapse
Confirmed the manual is definitely gone. I was hoping the flyer would be something more when I bought it. Unfortunately, I was foolish to buy it for what it could be, rather what it is. I think it's going back to the store. Now I have to figure out what to do with these accessories I bought online.
jscott30 said:
It's still there, unless I'm also seeing things. :
http://www.htc.com/us/content/documents/HTC_EVO_View_4G/20111020_Sprint_EVO_View_4G_UG.PDF
Click to expand...
Click to collapse
You are direct linking to the pdf file, they are not deleting the file, but the tech support page isn't showing it anymore, it was shown on that page yesterday.
frjj said:
You are direct linking to the pdf file, they are not deleting the file, but the tech support page isn't showing it anymore, it was shown on that page yesterday.
Click to expand...
Click to collapse
Yes, of course. I wouldn't expect it to stay on the tech support page, though, until Honeycomb is officially released.
jscott30 said:
Yes, of course. I wouldn't expect it to stay on the tech support page, though, until Honeycomb is officially released.
Click to expand...
Click to collapse
hopefully the official release date isn't too far... maybe htc is done with the hc development, and right now it's sprint who is holding up the release, because sprint need to dump all their bloatware in first...
HTC EVO VIEW 4G MAINTENANCE RELEASE 2 INSTRUCTIONS | 11.03.2011
This software upgrade available for your HTC EVO View 4G provides key enhancements: more
HTC SYNC 3.0.5579 FOR HTC EVO VIEW 4G™ (SPRINT) | 09.22.2011
You can use HTC Sync™ to synchronize Outlook contacts and calendar, Outlook Express contacts, music, Pictures & video, Bookmarks and Documents from your PC to your device. more
Download (146 MB)
HTC EVO VIEW 4G MAINTENANCE RELEASE 0 INSTRUCTIONS | 06.24.2011
The software upgrade available for your HTC EVO View 4G provides key enhancements: more
User Guides
HTC EVO VIEW 4G USER GUIDE GINGERBREAD | 06.24.2011
Download (4.9 MB)
HTC EVO VIEW 4G USER GUIDE HONEYCOMB | 11.14
cmunho said:
Confirmed the manual is definitely gone. I was hoping the flyer would be something more when I bought it. Unfortunately, I was foolish to buy it for what it could be, rather what it is. I think it's going back to the store. Now I have to figure out what to do with these accessories I bought online.
Click to expand...
Click to collapse
You weren't foolish at all.
The Flyer is hands down the best built, highest performance tablet on the market until the Asus Prime Tegra 3 hits the market.
We have had virtually every tablet going - Acer, Asus, Archos, Samsung - and they all went back and the Flyer stayed
So what the Flyer is running Gingerbread 2.3.4 - - far better that than buggy and unstable Honeycomb.
Until the Samsung Galaxy Tab 7.7 comes out - we still take the Flyer over any other 7" tablet currently available - and the Samsung 7.7 is likely to cost well over $500
matthew2582 said:
You weren't foolish at all.
The Flyer is hands down the best built, highest performance tablet on the market until the Asus Prime Tegra 3 hits the market.
We have had virtually every tablet going - Acer, Asus, Archos, Samsung - and they all went back and the Flyer stayed
So what the Flyer is running Gingerbread 2.3.4 - - far better that than buggy and unstable Honeycomb.
Until the Samsung Galaxy Tab 7.7 comes out - we still take the Flyer over any other 7" tablet currently available - and the Samsung 7.7 is likely to cost well over $500
Click to expand...
Click to collapse
Don't get me know, I like it a ton, but running 2.3.4 is severely limiting to me. I want the pen input for art apps. It's the perfect size for sketching, but until HC comes to it...it just doesn't work at that.
Info From HTC
Limited Reply :/
We need a Nice person to share the goodies from it (Leak)
Dear Will -Godzson,
I understand you would like information about updates for your device. I know how important it is for your device to be up-to-date. However, before releasing a ROM update we have to be sure that the software is going to work properly on your hardware and on your carrier’s network. This testing does take some time but will result in an update that is optimized to work on your device and on your carrier’s network. While we want to release software as soon as we can we will only do so once the software has passed our quality standards.
At this time we do not have any information about an update for your device. When the update is released it will be announced on HTC.com and/or our official social media outlets (our official Facebook and Twitter pages).
To send a reply to this message or let me know I have successfully answered your question log in to our Contact Us site using your email address and your ticket number *************.
Sincerely,
Kathleen
HTC
cmunho said:
Don't get me know, I like it a ton, but running 2.3.4 is severely limiting to me. I want the pen input for art apps. It's the perfect size for sketching, but until HC comes to it...it just doesn't work at that.
Click to expand...
Click to collapse
I agree it is the perfect size for sketching...
We know it exists, in some cases we even know of people who have access to it, we just haven't managed to convince anyone with access to leak it.
Hi to all.
I was thinking of requesting all members out in the community (at least on XDA) to put a shout out to HTC and/or AT&T for getting us update to Ice Cream Sandwich. Perhaps if we were all to send in an email or something then it may get the point across to them that we want ICS - if not at least some news about their plans. If we all pool in and probably bombard them it may get us some more solid response rather than only 1 or 2 of us trying our luck.
I was thinking that around the 15th of May we would all get to it.
juannicolas has already agreed to help in.
Request all with the device to pool in.
We will however need adequate contact details for getting through to the right people. So those of us who have gotten a reply previously/know any contact details, please add them in so that it will be of aid in our project.
I got an email from HTC - a customer service specialist from [email protected]
Please add in any other contact details available.
Also, I remember cookiesowns @ http://forum.xda-developers.com/showthread.php?p=17799114 having got his hands on a dev device. A big shout out to him to help us if he can get in contact with someone at HTC he knew from who he got the device so that that person could help us out if possible. Will PM him later on.
UPDATE 9th May, 2012:
As of now, we are planning on going ahead with how many we can on the 15th May, 2012 and then again on the 1st June and then decide further plan. Thought would be a good idea to update the 1st post here:
The following will be the locations where we would voice our concerns:
Facebook: http://www.facebook.com/HTC - post in
Facebook HTC USA: http://www.facebook.com/htcusa - post in
Twitter: https://twitter.com/#!/htc - tweet
HTC ICS Blog: http://blog.htc.com/2012/03/ics/ - comment
HTC Tell us what you think blog: http://blog.htc.com/2012/04/your-phone-your-thoughts-tell-us-what-you-think/ - comment
HTC Support: http://www.htc.com/us/support/email-support - email them
HTC write a Review for HTC Jetstream: http://www.htc.com/us/tablets/htc-jetstream-att/ - include grievances about no ICS/information about updates
Also, an online petition has been created for all HTC tablets wanting ICS (Flyer, View and Jetstream) and they also joining in. Link is http://www.ipetitions.com/petition/htc-tablet-users-want-updates/
So, do sign in, spread the word and lets hope for the best. Will post further updates in the thread and in this post as well.
UPDATE 14TH MAY 2012
Many of you have heard about thenews posted at http://forum.xda-developers.com/showthread.php?t=1651651. We will however still continue with the above plans tomorrow-I.e. 15th May 2012 by contacting HTC by different means. However, a small change. Please add in that give us ICS or release the source code and partition block data so that we can do so if you'll aren't interested.
Ipetition for the same also made at http://www.ipetitions.com/petition/release-source-code-and-block-partition-data-for/
Do sign, spread the word and join in tomorrow. We shall repeat the exercise on the 1st June again. HTC is liable to answer us so we deserve an answer. Chances are more we will get an answer if we all join in.
I'm in.
but i'm not sure that bombarding a useless minion that knows nothing will do the trick..
we should do that, and also use the public platform - Facebook page, twitter, HTC ics blog (http://blog.htc.com/2012/03/ics/). all with the same massage at the same day..
guru_shastri said:
I'm in.
but i'm not sure that bombarding a useless minion that knows nothing will do the trick..
we should do that, and also use the public platform - Facebook page, twitter, HTC ics blog (http://blog.htc.com/2012/03/ics/). all with the same massage at the same day..
Click to expand...
Click to collapse
Agreed. Hope more people will join in. I shall PM as many people with the Jetstream to join in at a later time.
Sent from my HTC PG09410 using XDA
I'm in as well, I had already contacted HTC a few days ago and got the same reply I saw you guys post. I will try to contact ATT as well within the next few days.
Sent from my HTC EVO 4G running MikG
I'll contact as well.
Sent from my HTC PG09410 using xda premium
I'm in if it means spamming the blog/twitter/facebook, but I will not participate in email-bombing some poor CSR. That's not going to get anything done, and it'll piss off someone who, presumably, has done nothing wrong.
I am in! Let me know what is going to be the method of communication.
craig0r said:
I'm in if it means spamming the blog/twitter/facebook, but I will not participate in email-bombing some poor CSR. That's not going to get anything done, and it'll piss off someone who, presumably, has done nothing wrong.
Click to expand...
Click to collapse
That is perfectly fine. Will post here with further details.
Add in an online petition too?
Would it be a good idea to add in an online petition too? If yes, anyone willing to take that up and get it started as well and share details here?
I am in the process of manually getting hold of the users who have a Jetstream so as to PM them all about the plan and ask for their support too.
Have got only the Development section to check for users who posted in the General, Accessories and Apps sections. Will take a while for sure.
Count me in although I M not on AT&T I am on Rogers...
It is my opinion that we shouldn't do this until xda posts an rss news feed about the organized attempt to contact htc and plea for an update, potentially reaching more users to join this bandwagon.
5 or 6 people emailing htc does nothing.
I'm in.From Israel.Unlocked
are we to try doing all at the same time (Hour-wise)?
also, i'd try contact the flyer forum and unite with them. as the "ignored htc tablets users"
and another question, are we to post the same message or each of us will write something somewhere in random?
as for the places to spam, i'd go for HTC USA facebook page as well.
jhype said:
Count me in although I M not on AT&T I am on Rogers...
Click to expand...
Click to collapse
Me too. And contacting AT&T probably won't do much good. It's not like HTC's released ICS for the Jetstream and AT&T is holding it back. If AT&T + Rogers could market this as an ICS tablet, it'd theoretically sell better.
typhoonikan said:
It is my opinion that we shouldn't do this until xda posts an rss news feed about the organized attempt to contact htc and plea for an update, potentially reaching more users to join this bandwagon.
5 or 6 people emailing htc does nothing.
Click to expand...
Click to collapse
That is also a good idea. Don't mind it either way. I managed to list out those active on the forum and am ready to send them all a pm to invite them to join in-its around 120 or 130 people. But then again we aren't certain how many will join in too.
I don't know how XDA will post the RSS and when. If that is what others feel would be the correct step ahead, then let's do that. Opinions from others? I am willing for either options and will surely contribute the best I can. Basically we need to take an organised step with a lot of the users out here so as to catch HTC'S attention rather than a few of us just getting small "ignorance is bliss cues" from HTC - and for this I do feel more the merrier would be more effective rather than the earlier the better.
On another note, how can we get XDA to issue such a News feed? Do we have to request someone or contact someone or something? Can the forum moderator also please guide us about this?
guru_shastri said:
are we to try doing all at the same time (Hour-wise)?
also, i'd try contact the flyer forum and unite with them. as the "ignored htc tablets users"
and another question, are we to post the same message or each of us will write something somewhere in random?
as for the places to spam, i'd go for HTC USA facebook page as well.
Click to expand...
Click to collapse
I feel it would be better to add in our own messages rather than the same hum drum of same messages. And let's add in the HTC USA Facebook page as well to the list.
As seen above, typhoopnikan feels it would be a better idea to wait for XDA to issue an RSS then we take action. I feel its a good idea too. Others please voice your opinion so we can decide. Perhaps if 1 of you could poll in, we will go with the majority (sorry but I don't know how to start a poll here or would have done so myself)
And as far as including HTC Flyer section guys also in, it would certainly catch the attention of HTC more than just us Jetstream guys but it would also take a lot more organising, spreading the word more and getting more to join in which would surely take more time. If someone from the Flyer section can take the responsibility to pool in and coordinate with us, perhaps it could work.
craig0r said:
Me too. And contacting AT&T probably won't do much good. It's not like HTC's released ICS for the Jetstream and AT&T is holding it back. If AT&T + Rogers could market this as an ICS tablet, it'd theoretically sell better.
Click to expand...
Click to collapse
Contacting AT&T and/or Rogers I felt would be a good idea so that we don't leave any page untouched. Personally I don't have either so they will just not reply to any of my queries. I sim unlocked my device around December 2011 - January 2012 and have been using different SIMs with it. Still, I would go with the majority-as the majority say, so we shall do.
Sent from my HTC PG09410 using XDA
Two options
A few ways to get this movement recognized via XDA rss feed...
1. Via "tip us" page and let them know about this. Though, we may get ignored. http://www.xda-developers.com/suggest-content/
2. Contact those who often publish on XDA about EVO devices. Ones I search for and get consistent results are
ORB3000
POORCOLLEGEGUY
These two members have consistently shown interest/posted about EVO Flyer and Jetstream on XDA news feed. I would contact them or alert them of this thread.
I think this is building up to something real.
published the cause at the flyer page:
http://forum.xda-developers.com/showthread.php?t=1643202
can't hurt.
typhoonikan said:
A few ways to get this movement recognized via XDA rss feed...
1. Via "tip us" page and let them know about this. Though, we may get ignored. http://www.xda-developers.com/suggest-content/
2. Contact those who often publish on XDA about EVO devices. Ones I search for and get consistent results are
ORB3000
POORCOLLEGEGUY
These two members have consistently shown interest/posted about EVO Flyer and Jetstream on XDA news feed. I would contact them or alert them of this thread.
I think this is building up to something real.
Click to expand...
Click to collapse
Thanks. Will try them all. hopefully it works out.
Sent from my HTC PG09410 using XDA
guru_shastri said:
published the cause at the flyer page:
http://forum.xda-developers.com/showthread.php?t=1643202
can't hurt.
Click to expand...
Click to collapse
Cool. If they also show some response and the RSS news feed of xda does click, we may have to postpone the date a bit. Let's see. I shall PM the people whose I'D I have managed to collect in any case. I will add in the details about waiting for an xda RSS feed in order to bring more attention and also about possibility of the guys over at flyer to join us in which case, we may postpone the event to probably something like the 1st of next month in order to gather more momentum.
Sent from my HTC PG09410 using XDA
kailashpchhabria said:
Cool. If they also show some response and the RSS news feed of xda does click, we may have to postpone the date a bit. Let's see. I shall PM the people whose I'D I have managed to collect in any case. I will add in the details about waiting for an xda RSS feed in order to bring more attention and also about possibility of the guys over at flyer to join us in which case, we may postpone the event to probably something like the 1st of next month in order to gather more momentum.
Sent from my HTC PG09410 using XDA
Click to expand...
Click to collapse
Thank you and everyone else for all the effort!
Just received this from HTC.....
Dear xx-xx,
Thank you for your email regarding your HTC Flyer.
My name is David and I am a Technical Support Agent for the HTC Written Team.
I understand that you wish to enquire if the Ice Cream Sandwich (Android 4.0) update will be made available for your tablet.
We really do appreciate your interest in our products Tristan. I do apologise but the HTC Flyer would not be receiving the ICS update. This is because this update is not compatible with this device. HTC has tested this update extensively on the HTC Flyer and can confirm that this device is not capable of running this update.
I do apologise for the inconvenience this may be causing you.
To let me know I have successfully answered your query, please follow the link below to close your enquiry, you will have the opportunity to leave feedback about your experience contacting me today.
Let me know if I have successfully answered your question, please click here to complete this.
To send a reply to this message, please click here.
Sincerely,
David
HTC
Click to expand...
Click to collapse
I'm not worried, I'm sure the mod community will come up with a solution for us, but I'd hate to lose the scribe functionality, is anyone clued up enough to suggest if developers are going to be able to retain that?
Not compatible, lmao whatever. Why is it so hard for tech support people to just say "I apologize but I am just an employee and I am uninformed of these kind of decisions ".
Sent from my HTC Flyer P510e using XDA Premium HD app
What a load of crap don't take his word for it just wait and see for official word.
lol that's just a big fat lie xD
Since when does any Customer Service rep, for any company, have even the slightest clue what they're talking about?
Yeah do you have an email for that guy, so i can write him back and tell him he's full of it?
Not capable yet people on xda get ports working 75% of the way using another devices firmware
Doubt were going to see official
lol that's not official at all! silly customer service reps.
Well at least we can confirm that the HTC One X and EVO 4G LTE have been impounded by customs here in the US and are no longer for sale..... Thanks to Apple, so HTC ain't making a lot of people happy this month.
And this quote "This is because this update is not compatible with this device. HTC has tested this update extensively on the HTC Flyer and can confirm that this device is not capable of running this update. "
..............is straight out the Google / Vendor Android support agreement
Yeah the one where Google tried to force all the vendors to support with updates for 18 months. No vendor would sign up to that, so they inserted this escape clause in the agreement. 18 months IF THE DEVICE IS COMPATIBLE with the update.
HAAAAAAAAAAAAAAAAA LOL LOLLOOLLLLLL extensive testing my A$$.....
HTC's testing amounted to "does this make us money? ...NO, , OK it's not compatible then !!"
The least they could do is to release the source code of whatever build (if any) they have been testing Flyer with, to the community!!
Incompatible with ICS..that is complete bulls***..we had a very similar response from Samsung when we asked for GB update for Galaxy 3 (my current phone). Thanks to a very active developer community here on XDA, we have not only multiple GB ROMs (including CM 7.2) but also ICS now..hope something similar happens to Flyer..screw HTC!
mohitster said:
The least they could do is to release the source code of whatever build (if any) they have been testing Flyer with, to the community!!
Click to expand...
Click to collapse
HAAAAAAAAAAAAAAAAA LOL LOLLOOLLLLLL extensive testing my A$$.....
HTC's testing amounted to "does this make us money? ...NO, , OK it's not compatible then !!"
Isn't the HTC one v basically the same hardware minus the front camera and half the ram? Their excuse doesn't fly. Either way this csr doesn't know anything anyway.
Sent from my HTC_Flyer_P512_NA using XDA
Even if the CSR knows nothing, what's been said before still applies. If HTC considered updating the Flyer to ICS, we would have seen leaked ROMs or at lease some leaked shots or videos of the device running it.
That being said, I highly doubt HTC plans any updates for us.
Cor-master said:
Not compatible, lmao whatever. Why is it so hard for tech support people to just say "I apologize but I am just an employee and I am uninformed of these kind of decisions ".
Sent from my HTC Flyer P510e using XDA Premium HD app
Click to expand...
Click to collapse
Actually, that's not quite true. While they may not be part of the decision-making process, someone in HTC management drafted a response for the reps communicating with customers. This is the information that has been approved to share outside the company by this person. Someone is Legal or PR may have more information, but techs and CSRs only have what management gives them.
jsimonson0 said:
Actually, that's not quite true. While they may not be part of the decision-making process, someone in HTC management drafted a response for the reps communicating with customers. This is the information that has been approved to share outside the company by this person. Someone is Legal or PR may have more information, but techs and CSRs only have what management gives them.
Click to expand...
Click to collapse
I would guess this verbage came from HTC corporate because
this quote "This is because this update is not compatible with this device. HTC has tested this update extensively on the HTC Flyer and can confirm that this device is not capable of running this update. "
..............is straight out the Google / Vendor Android support agreement
Yeah the one where Google tried to force all the vendors to support with updates for 18 months. No vendor would sign up to that, so they inserted this escape clause in the agreement. 18 months unless THE MANUFACTURE DETERMINES THAT THE DEVICE IS NOT COMPATIBLE with the update.
It doesn't matter anyway, any update we get will just be slow, laggy, and buggy. It would be nice for developers but then again the hc update was so bad developers couldn't fix it either so yeah it doesn't matter.
Anyway I say the csr doesn't know what he's talking about because this is the third different thing they've said recently. They told me on Facebook that they are still evaluating, they told another member August, and they told the op its not compatible. Who's actually giving the right answer?
Sent from my HTC PH39100 using XDA
A honeycomb minor upgrade for the current bugs would be much better and more probable if many users mention the GPS issue since it's important. This update might bring other minor bugs if demanded a fix for the Current honeycomb.
j510 said:
A honeycomb minor upgrade for the current bugs would be much better and more probable if many users mention the GPS issue since it's important. This update might bring other minor bugs if demanded a fix for the Current honeycomb.
Click to expand...
Click to collapse
I think it would be the better option. An ics update would just be rushed and buggy. Fixing honeycomb would do more good. It's more than just Gps, honeycomb runs slower, and uses more battery. I don't care about hardware buttons though, honeycomb isn't designed to use them anyway and I prefer the virtual buttons as they are better placed.
Sent from my HTC_Flyer_P512_NA using XDA