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Has anyone else had this issue with the airave? Whenever I get back into my house I guess my photon doesn't connect to the airave correctly and I get silent calls until I reboot my phone. Anyone else? I didn't have this issue with my 3d.
Airave is kinda old, that could be it.
Sent from my MB855 using Tapatalk
Bigjim1488 said:
Has anyone else had this issue with the airave? Whenever I get back into my house I guess my photon doesn't connect to the airave correctly and I get silent calls until I reboot my phone. Anyone else? I didn't have this issue with my 3d.
Airave is kinda old, that could be it.
Sent from my MB855 using Tapatalk
Click to expand...
Click to collapse
I used to have that problem before the OTA update came out, but it happened regardless of whether I was by my Airave or not. The OTA seems to have solved it though
Bigjim1488 said:
Has anyone else had this issue with the airave? Whenever I get back into my house I guess my photon doesn't connect to the airave correctly and I get silent calls until I reboot my phone. Anyone else? I didn't have this issue with my 3d.
Airave is kinda old, that could be it.
Sent from my MB855 using Tapatalk
Click to expand...
Click to collapse
I was given an Airvana by Sprint a few months ago. I had major issues with the Nexus s 4G and the Airvana. It would work fine for a bit, then it would block all my incoming and out going calls. Sometimes it would miss route them as well. It was only on the Nexus and when I unplugged the Airvana everything would work again. That's actually how I got the Photon. Sprint sent it to me to address the issue. You problems seem more like a well known bug with the phone that was addressed with the OTA.
I don't seem to be having any problems with the Photon and Airave at all. I have one of the older models that's voice only, I wish I had the one that's data as well.
I have the new airave and my photon connects just fine. I also don't have that issue anymore either where my evo would send the same message a million times to the same person...lol...not one blip with the mopho and airave!
Sent from my MoPho using XDA Premium.
I have the newer airave, and the Photon connects just fine. I do have problems with the airave fairly often. Probably once or twice a week I have to reboot the airave because it loses its internet connection, or stops putting calls through. The issue is always the airave, though, not the phone.
I guess I will have to see if sprint will send me a newer one. I have had this one for two years now and I really can't live without it. The reception in my house is terrible and if sprint didn't send me one of these for free I would have dropped my service........no point in having a carrier that you can only use outside your house
My parents have one of the new airraves and my photon connects but all I get is weird alien like sounds sounds like a scrambled code or something it is really weird and annoying if anyone knows of a fix please let me know
Sent from my MB855 using XDA App
Bigjim1488 said:
Has anyone else had this issue with the airave? Whenever I get back into my house I guess my photon doesn't connect to the airave correctly and I get silent calls until I reboot my phone. Anyone else? I didn't have this issue with my 3d.
Airave is kinda old, that could be it.
Sent from my MB855 using Tapatalk
Click to expand...
Click to collapse
I have airave airvana and i get silent calls all the time. Had to unplug airave.
OK Guys here's the issue. I spoke with Airwave support and he had me do a test:
http://voiptest.packet8.net/
Click the Start Test Button. When it's finished the thing you are looking for the most is Jitter Rate( you will have 5 different catagories). If your Jitter Rate is High (mine was 65ms) you WILL NOT be able to maintain a VOIP call thru the Airwave (it has to be no higher than 5ms). The Sprint Rep told me to call my ISP (TWC) and have them Clean and Flush my line, I did, and my Jitter Rate went down to 1.1ms and my Airwave works GREAT. Have your lines Cleaned and Flushed and rerun the test and you WILL see a difference.
So I figured out my problem I forgot I had set my voice codac to 4GV and the air rave doesn't support that. switched it back to evrc-b and all is well.
Sent from my MB855 using XDA App
ghodzilla5150 said:
OK Guys here's the issue. I spoke with Airwave support and he had me do a test:
http://voiptest.packet8.net/
Click the Start Test Button. When it's finished the thing you are looking for the most is Jitter Rate( you will have 5 different catagories). If your Jitter Rate is High (mine was 65ms) you WILL NOT be able to maintain a VOIP call thru the Airwave (it has to be no higher than 5ms). The Sprint Rep told me to call my ISP (TWC) and have them Clean and Flush my line, I did, and my Jitter Rate went down to 1.1ms and my Airwave works GREAT. Have your lines Cleaned and Flushed and rerun the test and you WILL see a difference.
Click to expand...
Click to collapse
I have this same issue - where 50% of my incoming calls never reach me and go straight to voicemail. Other times, I would not be able to call out and other times it would go without doing anything... same goes for incoming.
Spent hours back and forth with sprint tech, with battery pulls, profile updates, power cycling of airvana and phone and reseting airvana and photon - tried switching to "sprint only" / "any cdma" / "automatic" - nothing particularly gave better results.
After the voip test, everything was in range except for the jitter - mine was between 70-300ms and average in between that which you are right about VOIP not being optimal.
I tried explaining this to comcast (my isp) and they had no idea, saving signal, upstream/downstream is good..
*** How or what do you need to do to have them [the isp] "clean / flush" the line? Is there a better technical term to convey to them?
Is this something they do over the phone from their network side? I have a comcast tech coming in, and from what a sprint tech told me - there's a possibility that the cable lines to my apartment may have not been shielded well creating RF/radio frequency interference, which results in high jitter - so it, according to him is a physical issue - not sure.
I have an old samsung voice only airave - and this works perfect without changing anything...
Would love to get the 3g data back on the airvana and have this work.
This is a legit problem. Been dealing with it for about 4 months now. Started out where the everything works great after a power cycle. Then at some point the Nexus S 4G I had would stop working with the Airvana (the new Airave). All my calls in and out were blocked and other times my calls were incorrectly routed.
I was really weird because at times the Airvana would completely kill the radio on the Nexus. I would just have the signal bars with the little x over top. Other times I would roam on Verizon and no one was able to force me back to the Sprint Network.
I actually lost a some business due to my phone not receiving the calls.
However, as soon as I unplugged the Airvan everything went right back to normal.
My wife's Epic worked just fine as did the Hero, Evo and Evo 3D. Thats actually how I got the photon for free. I had just bought the Nexus outright and was not able to return it. My problems were so well documented that a manager called me one day and offered me an Evo 3D as a way of addressing the problem.
After 2 bad Evo 3D's they sent me the Photon. Everything worked well until last weekend. I had to kill the Airvana once again. My calls were getting blocked.
Apparently what has happened is that Sprint pushed an update to the Airvana and some customers will need to have the device reset on Sprints end. I tried resting it on my end and it's a no go. I just have had to much on my plate to call them again and deal with the scripted support.
Honestly, the radio in the Photon is way better then either of the Samsungs and even the Evo 3D. So it hasn't been a huge rush.
Hope this helps. Also thanks for writing this because I thought I was going crazy as Sprint claims to have never seen these problems before.
I even had a Sprint rep tell me he was going to "boost" the signal to my phone so I got better reception in my area.
It's definitely as I agree an airvana issue - as yourself - as soon as I turn off the airvana... everything works fine... or of out of the airvana network.
What was worse is that the trroubleshooting timing - when calling/testing with tech, it works... best was that they thought everything was great when they called to test incoming, A few minutes to wrap up, I asked if they could dial it once more... straight to voicemail I really wish it did get corrected
The 1st gen samsung hasn't given me any problems thus far which makes me wonder what the issue really is... I was given a replacement 2nd gen airvana because we thought the other airvana was going bad or malfunctioned somehow.
The airvana apparently has an "access menu" which I haven't looked at : the ip they gave me : 192.168.17.2 username : admin / password : admin (or blank). They said there weren't many things to change (I can't confirm this) from there ... i,e time zone/date
This ISP clean/flush looks interesting, but I don't know what that entails or how to convey the message to them to do it.
I lost a lot of calls which should have went through - I know that feeling. It's quite a bit of time to reconvey the issues over and over going through the same steps over and over (regardless of previous call log notes) - just hoping, that this time it will work....
Is it maybe a high jitter issue??
If your Jitter Rate is too high, it will NOT keep a constant VOIP call (that's what we are using with the Airwave, VOIP). I just tell TWC to Clean/FLush my line and they know what to do. You can also tell them to Reset your Modem. This all happens on Their end. The can Reset your Modem over their line.
same Issue
I had the same issue, i upgraded from the epic to the motorola photon, when i got home all my calls were blocked and i had no air rave coverage.*99 didnt go through. I went through the settings and did a manuel update to the latest motorola software to address the silent call issue. Then i logged into my sprint account online, and reconfigured the settings to my air rave(its the new air rave airvanna) After i restricted my airvanna air rave to only my cell phone number and my wifes, i turned off my phone and turned it on, and all my problems were solved. If anyone needs help finding the settings for your air rave, let me know, it took me some time to find it, i could help you locate it. It appears we all have indifferent issues with this phone. My problems been fixed since the 23rd of august. Still no issues today.
Right thanks - I had them "reset" and send a "refresh" signal to my modem - but that didn't do anything to the jitter unfortunately... still in the ~70ms range jitter. Is that what you mean then by "clean / flush" ?
Regarding the mention of restricting the your phone number on the website, yes this was a bit tricky to get to - I initially did use this, but removed my #.
I think my apartment complex has so many airvanas around because wherever I walk around to the outside, I am at times connected when I know it shouldn't...
Apparently - if anyone else comes to your residence that has a sprint connection, their sprint phones don't work - the old airave samsung was able to add multiple phone numbers in that situation. I forgot how long it took for the sprint network to accept the guests' phone #'s - but how much can we ask for?
I am not sure if you could add more "sprint" lines to the account if guests arrived with sprint phones to have it work...
Just got my Airave last night the thing is just disgusting! I love ti and couldn't ask for better. Got my own tower in my house. Still connected down the street too. Frickin sweet. No silent calls here, will respond with more use too.
-DJ
Photon wont get all my calls and the texts come through in batches.
Store cant replicate the problem. 2 other phones on my account and in the same house work fine. Both are EVO's.
Evo's run CM7.2, Photon is stock.
Tech support says its a network issue. I call BS. Tech support nor the store even wanna troubleshoot the phone. They both wanna blame it on network issues for either the iphone, LTE migration, swamped towers and even the airport i live a stones throw from.
Yes...The airport.
So where should i go from here?
Have you tried to reset all data connections?
##72786# but you must know your msl
To complete that step.
Sent from my MB855 using Tapatalk 2
Ive hard reset the phone twice. one of those was an sbf.
Everytime I've personally ever had it happen to me or heard of this happening(with batch texts like that where theyll come in packs) is when there is just poor reception and it will do that.. Although if you have several other Sprint devices in same building that aren't doing that not sure what to tell you. If it is mainly/only happening at your house I'd call Sprint and have them send you out an Airave. They've been known to do it for free and no monthly fee sometimes. Ive got one in my house and it lights up my entire house and then some with rock solid coverage. Does it only do it around your house? Or everywhere no matter where your at? If it's only when at your house its most likely just a network issue..
Do you happen to have Google Voice installed? I had that problem when it was installed.
Sent from my MB855 using Tapatalk 2
After about 2 hours and 7 people they finally decided to troubleshoot the phone. Turns out it's no longer talking to towers correctly. New phone on the way.
Signal in my house is amazing. I can see the tower I connect to. Never less than 4 bars.
I also have an airave box free from sprint in case signal ever goes down for any reason but it's not plugged in unless I need it.
No I do not.
I don't know if anyone else is having this issue, but it appears I am not receiving some calls and/or receiving text late or not at all. I wondering if setting the Roam setting to "Sprint Only" or "Automatic" makes a difference. This seems to be an off and on issue. Also it is starting to get on my nerves when I get text VMs atleast 3 hours after the call was made to me (keep in mind my phone never rang during those calls).
Anybody have any solutions, besides throwing this cool "buggy ass" phone against the wall?
This is a nice phone but it definitely has some bugs to be worked out. Or is all the problems related to Sprint's F'd up signals? My wife has the EVO3D and has none of these issues... wtf.
WUESTSIDER X!
Sent from my EVOLTE using xda premium
I am also having the exact same problem. I have tried playing with all the mobile settings and updating prl without success. This issue is intermitent. Also, I am periodically getting the unable to detect time/timezone message.
I am about to call Sprint, but was hoping to find a solution here. Please let me know what you find out.
wuestsider said:
I don't know if anyone else is having this issue, but it appears I am not receiving some calls and/or receiving text late or not at all. I wondering if setting the Roam setting to "Sprint Only" or "Automatic" makes a difference. This seems to be an off and on issue. Also it is starting to get on my nerves when I get text VMs atleast 3 hours after the call was made to me (keep in mind my phone never rang during those calls).
Anybody have any solutions, besides throwing this cool "buggy ass" phone against the wall?
This is a nice phone but it definitely has some bugs to be worked out. Or is all the problems related to Sprint's F'd up signals? My wife has the EVO3D and has none of these issues... wtf.
WUESTSIDER X!
Sent from my EVOLTE using xda premium
Click to expand...
Click to collapse
I have the same problem and I called Sprint and they told me they were having issues everywhere they are doing Network Vision upgrades cuz of towers being taken offline for the changes so you may be getting some of that
Sent from my Transformer Prime TF201 using Tapatalk 2
kc8emd said:
I am also having the exact same problem. I have tried playing with all the mobile settings and updating prl without success. This issue is intermitent. Also, I am periodically getting the unable to detect time/timezone message.
I am about to call Sprint, but was hoping to find a solution here. Please let me know what you find out.
Click to expand...
Click to collapse
I have researched the issue and it appears this issue is not uncommon. There is already an established post started for this issue, titled; "Anyone else having reception/signal issues?" Right now it appears one the ways to fix this issue is having Sprint re-provisioning your phone. Some have claimed this has helped.
I am planning on doing this myself sometime today.
But it does seem to be a Sprint conectivity issue and/or an issue with the phones antenna.
So I called Sprint and they had me reactivate, but signal still seemed to be a problem as it still roams. They recommended I take it in and get it replaced. So that is what I am going to do as I am just under the 14 day period.
not receiving calls
are you guys still having the same issue or have a work around?
I'm also not getting calls and when I try to make calls, I receive text messages that was sent in the past. I tried to contact customer support but all they've done was have me update profile and restart the phone. This is getting ridiculous specially missing some important calls.
Complain and get a free Airave. Then you'll have perfect call quality and 5 bars everywhere in your house. Done.
Sent from my EVO using XDA
I have been missing lots of calls the lastbfew days, and even wasnable to replicate the issue at my house. If my wife's phone calls mine, it will ring until voicemail on her end,and I get nothing on mine unless I leave a voicemail. I have steady, if not great signal on both (100ish DB).this is only the case for incoming calls, as I can always call out from home with no problems.
I tried that scenario a coupl dozen times, and got through 4 times.
I found two workarounds so far that seem to work consistently. (Both from other threads, can't take credit for finding them, but I did test them extensively. )
1. If I am on another call, I will get the incoming call everytime. I just dial voicemail and have someone call me to test. Without fail, the call center through.
2. Turning GPS and all location services on under settings -location. Strangely enough,all of my dozen test calls have gone through after turning GPS location on. Turning it off brought the usual 20% call success rate back.
Odd to say the least...
PsiPhiDan said:
Complain and get a free Airave. Then you'll have perfect call quality and 5 bars everywhere in your house. Done.
Sent from my EVO using XDA
Click to expand...
Click to collapse
It isn't a signal issue, the phones just don't ring. I have this issue and have full bars when attempted calls do not come into the EVO LTE. I can make calls out fine, just no received calls. Also to make this a more peculiar issue, I go down the highway a couple miles and it works fine.
I have called Sprint and followed a blog on sprint.com http://sprint.r.delivery.net/r/c/r?2.1.GT.2Z2.1hiUnF.DfhoXq..N.1QNCs.4RAa.bW89MQ__DObeFTE0 where others have the same issue, even in the same town. Sprint has followed up with no issue and ticket closed. It is currently open again..
My girlfriend broke up with me over theses missed text messages
and i missed important calls. I called sprint he had me turn off the phone while they refreshed it. Working ok so far i will say this i unrooted my phone and when i woke up i had 48 text messages from the previous week and eight voice mails from three days ago, i wonder if everyone with this problem was rooted as well.
Sent from my EVO using XDA Premium App
I had the same problem with me evo 4g and evo 3d...
I had same problem. Only way to get texts or calls was to call my voice mail. Sprint started a ticket, but since I was within my 14 days I exchanged the phone. Good thing I did cause Sprint closed the ticket on me telling me it was due to system upgrades. But it was not the network at all. As soon as they activated my new phone everything worked perfect. It was the phone the whole time.
Sent from my Transformer TF101 using xda premium
Try This...
I have an epic4g touch and this is the only "Band aid" that has stopped me from smashing my phone!
What I would recommend doing is using Google voice as your voicemail provider. Go to the options menu on the website and have it send you an email when you miss a call.
Google voice will always log the call even if your phone does not ring. For somebody like me who uses this phone for work, it definitely helps. You may miss the call but you will at least know that you missed the call and you can call them back.
It has saved me many times!
So, I've been tweaking this, playing with PRL's and working with some of the RF engineers I know at Samsung and Sprint, but I wanted to see if anyone else is having problems like this.
1- You have solid signal strength, but continuously drop calls 5-10 seconds after connecting.
2- Your signal strength and data connection type fluctuates rapidly while stationary. (LTE to 3G or no data connection at all, often times with bars going to zero before immediately changing technology type)
3- Showing good signal strength until you push send on a call, then bars drop to zero, call fails, then you show good signal again.
I never had great signal at my house, but at least I had 1 bar and could make and receive calls. Since I got the Note 3, my signal strength looks great, but issue #1 from above happens 100% of the time. My wife's iPhone 5 and daughters LG Optimus do not have this problem.
Sent from my SM-N900P using xda app-developers app
My coverage actually improved when I got the note 3
Sent from my SM-N900P using XDA Premium 4 mobile app
I was having the same issue of 5-10 second drop calls. Exchanged phones and same issue still so returning the phone altother to sprint until the fix the issue. The tech at the sprint store told me Sprint and Samsung looking at ways to resolve the issue, but I have no patience for a phone that can't make phone calls... Going back to my SGS2.
I have yet to get a LTE signal on this, my third Note 3. I'm at places that I know for a fact have LTE but this piece of crap won't pick it up. This phone has me so aggravated already.
Sent from my SM-N900P using XDA Premium 4 mobile app
Do you have the sim card in there activated? LTE operates over the SIM card, I removed my sim card for testing and it would not pick up any LTE signal whatsoever. Also make sure your account has LTE activated as well.
I am having the same issue with my 3G signal also, I even got a unable to connect to data network message very strange and I can't update my prl the normal way just flash them, i called sprint technical support and they told me to switch between cdma\lte to cdma only and keep it like that for a few minutes then switch back.
Sent from my SM-N900P using xda app-developers app
had the same issue the first 3 days that I got the phone...has improved a lot on the last 4 days....after multiple restarts and PRL updates
Sprint had sent me an Airave device, so I'm going to test with that over my home internet as backhaul. If it works fine, the network is the issue. If the same things still happens, it's the phone that's the problem. I suspect network, but I'll keep everyone updated.
Sent from my SM-N900P using xda app-developers app
voice signal issues
Kortekn said:
Sprint had sent me an Airave device, so I'm going to test with that over my home internet as backhaul. If it works fine, the network is the issue. If the same things still happens, it's the phone that's the problem. I suspect network, but I'll keep everyone updated.
Sent from my SM-N900P using xda app-developers app
Click to expand...
Click to collapse
I had three Note 3's. All had the same voice signal issues.
I bought the first phone on the day of release. When I got home, I noticed that on a connected call, the voice I heard popped and had varying signal distortions. I returned it on the 5th, and repurchased another.
Same problem. It's only during a connected call, not when listening to music, video or recorded voice. Thus, I posted a meagre on the Sprint community forum regarding voice popping, distortions and morphing.
Sprint Note 3 people nation wide began stating they also had the problem. My third Note 3 also had the problem. I returned the phone until the problem is fixed.
I did get 4GLTE briefly in one location, but for the most part, I get 3G only. I did notice that the DATA signal/antenna is slightly better than the Note 2, which is the phone I've reverted back to.
Sprint has been active in that message thread, stating they are working closely with Samsung for a fix. Some have posted that they've received a call from Sprint informing them that an update is due out the week of the 28th. Sprint Technical support confirmed an update is coming out but wouldn't commit to a timeframe.
The voice signal issues are not present during two conditions: roaming, and VOIP calling.
Take care
John
You are correct on the device update. I worked with some engineers at sprint and Samsung and an updated build is being pushed out now in waves that is to correct call audio, blue tooth audio and dropped calls, along with minor system tweaks to correct random reboots that have been reported.
If you're rooted or have modified recovery that tripped the counter, you will need to either return to stock for the OTA or wait for a dev to make a flashable version.
Sent from my SM-N900P using xda app-developers app
I am on MJ4 now and the voice quality is a lot better now but I'm still getting dropped call though. I also got a message from sprint a few days ago that they are working on towers i my area. I noticed if i go to a different side of the city, that i don't get these dropped calls at all. It is definitely sprints/vision upgrades that are messing up all the phone calls. Some towers are old technology and some are new so they can't communicate with each other from what i have observed.
Sent from my SM-N900P using XDA Premium 4 mobile app
Dropping calls like crazy
Just throwing in my observation:
I am also experiencing dropped call issues with my Sprint Note 3. I was on baseband MI5 and I just upgraded to MJ4 today. The issue is still there and calls drop sometimes 5 seconds in (while ringing) other times it will happen 2-3 mins into a call. I am lucky if I can hold a call for 5 minutes.
i'm SO sick of having phone issues. i would give anything to go back to 2G and T9.
my galaxy s4 - brand "new" (refurbished from asurion) - loses its data connection whenever it ****ing feels like it. i don't notice it till i send a text and NOTHING will happen until it fails. to fix it i toggle data, or airplane mode, or lose my **** completely and yell at it. this still takes about a minute to kick in after the toggle, and sometimes the phone needs a reboot before it fixes. when it does respond to the fix, it lasts for ten minutes, fifteen minutes, however long it ****ing feels like it, then starts over again.
verizon network, android 4.3, rooted
i imagine this is an issue with the radio. would a rom have different settings for the radio to keep the connection persistent?
any ideas? the phone is practically right out of the box. all i want is a consistently working device (or at least one that just sends sms and mms consistently without issue), and i have literally never had an android phone that did this.
would appreciate any advice
I have never encountered this before. ..sounds like hardware issue.
Sent from my SCH-I545 using XDA Premium 4 mobile app
decaturbob said:
I have never encountered this before. ..sounds like hardware issue.
Sent from my SCH-I545 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
if this is the case, do you think my best bet is to talk to asurion?
decaturbob said:
I have never encountered this before. ..sounds like hardware issue.
Sent from my SCH-I545 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I went thru six replacements before getting a phone with decent radios
Sent from my SCH-I545 using xda app-developers app
I had the same exact thing happen with my galaxy nexus. Thing would just drop data for fun I swear. Definitely hardware related.
Sent from my SCH-I545 using Tapatalk
galaxyzalaxy said:
i'm SO sick of having phone issues. i would give anything to go back to 2G and T9.
my galaxy s4 - brand "new" (refurbished from asurion) - loses its data connection whenever it ****ing feels like it. i don't notice it till i send a text and NOTHING will happen until it fails. to fix it i toggle data, or airplane mode, or lose my **** completely and yell at it. this still takes about a minute to kick in after the toggle, and sometimes the phone needs a reboot before it fixes. when it does respond to the fix, it lasts for ten minutes, fifteen minutes, however long it ****ing feels like it, then starts over again.
verizon network, android 4.3, rooted
i imagine this is an issue with the radio. would a rom have different settings for the radio to keep the connection persistent?
any ideas? the phone is practically right out of the box. all i want is a consistently working device (or at least one that just sends sms and mms consistently without issue), and i have literally never had an android phone that did this.
would appreciate any advice
Click to expand...
Click to collapse
Could Be a hardware issue but I would suggest flashing it and if it still has that problem take it to the verizon store!
thanks for the replies. i'm trying to get another replacement from asurion. godspeed.
Try flashing a new modem and see if it works.
Asurion Warranty Replacement
galaxyzalaxy said:
i'm SO sick of having phone issues. i would give anything to go back to 2G and T9.
my galaxy s4 - brand "new" (refurbished from asurion) - loses its data connection whenever it ****ing feels like it. i don't notice it till i send a text and NOTHING will happen until it fails. to fix it i toggle data, or airplane mode, or lose my **** completely and yell at it. this still takes about a minute to kick in after the toggle, and sometimes the phone needs a reboot before it fixes. when it does respond to the fix, it lasts for ten minutes, fifteen minutes, however long it ****ing feels like it, then starts over again.
verizon network, android 4.3, rooted
i imagine this is an issue with the radio. would a rom have different settings for the radio to keep the connection persistent?
any ideas? the phone is practically right out of the box. all i want is a consistently working device (or at least one that just sends sms and mms consistently without issue), and i have literally never had an android phone that did this.
would appreciate any advice
Click to expand...
Click to collapse
Great news!
All Asurion replacement devices come with a 12-month limited warranty. If you experience a covered warranty failure within that time period, a replacement device may be sent to you at no additional cost. We'd love to see what we can do to help you. Please email us your claim# (if available), your Verizon mobile# and the best contact# for you to [email protected]. We will see what we can do to help!
Thanks!
Asurion Social Media Team @AsurionCares
www.phoneclaim.com