Hi I just got HTC DNA, I added a line to my family account and I have the old HTC Incredible 2 with unlimited data plan. and I wanna switch it to that account . I tried to do it online but it won't let me. Then I called costumer support . They said that the Sim card in my new HTC DNA is pre registered with a number and can't be switch to your old one. And i need to purchase a new 4G simcard that is un-activated. Is there anyway. that we can by pass this? But when I did it to my other 3G phones it was ok I switched both HTC Incredible 2 and iPhone 4s before without a problem and both have sim card on it. Help?
Just head to Verizon and they can do it. Does not cost money..
Memnoch73 said:
Just head to Verizon and they can do it. Does not cost money..
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Click to collapse
Definitely this. Do not pay for a SIM card.
Sent from my HTC Droid DNA
When I priced the update online from my thunderbolt to the DNA the sim was priced at $30.
amazon
You can find at Verizon Amazon.
Customer care are idiots. I fix their mistakes every day. Any corporate Verizon store will give you a sim card and move the phone to the other line for free. If you can't make it into a corporate store do an esn change on the new line (use a basic phone or 13800000400) and it will free up the device/sim to be activated on your line. Theoretically, if you deactivate the sim on the new line it should be able to be used on your line the next day. VZW recently enabled reusing sim cards which makes it a lot easier moving phones, however, it doesn't reset the sim until the next day. For the most part this works, however, occasionally it will fail and you will need a new sim. Verizon 3G phones register on the network with an ESN and the sim is only used for global which is why you could do it before.
Ferradinho said:
Customer care are idiots. I fix their mistakes every day. Any corporate Verizon store will give you a sim card and move the phone to the other line for free. If you can't make it into a corporate store do an esn change on the new line (use a basic phone or 13800000400) and it will free up the device/sim to be activated on your line. Theoretically, if you deactivate the sim on the new line it should be able to be used on your line the next day. VZW recently enabled reusing sim cards which makes it a lot easier moving phones, however, it doesn't reset the sim until the next day. For the most part this works, however, occasionally it will fail and you will need a new sim. Verizon 3G phones register on the network with an ESN and the sim is only used for global which is why you could do it before.
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Could you elaborate on this? I am getting the DNA for its discounted price but keeping unlimited on my line. When I receive the phone I plan on activating it on the feature phone line I used to upgrade first and then moving it to my line,but since I'm coming from a thunderbolt I'll have to cut the sim/get a new one and it would be a lot easier to just use the sim that came with the phone (which is registered with the feature phone) and reset it for my number. Do I just dial 13800000400 to do this?
Sent from my Xoom using Tapatalk 2
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So there's the reatilmenote $100 off but it only works on new accounts or adding a line to existing accounts. On my current account I have two lines both off contract. Could I create a new line and carry over my existing number and then cancel the existing off-contract one?
LiquidArrogance said:
So there's the reatilmenote $100 off but it only works on new accounts or adding a line to existing accounts. On my current account I have two lines both off contract. Could I create a new line and carry over my existing number and then cancel the existing off-contract one?
Click to expand...
Click to collapse
no, you would have to cancel your old number and keep the new number... also that discount doesn't usually work if you have what is called a FAN on your account, giving you a monthly company discount.
Is this only applicable if you order directly from ATT? I pre-ordered (did the add a line) from Best Buy for the $50 rebate plus the free case. I'm assuming I cannot get this discount?
EvoXOhio said:
Is this only applicable if you order directly from ATT? I pre-ordered (did the add a line) from Best Buy for the $50 rebate plus the free case. I'm assuming I cannot get this discount?
Click to expand...
Click to collapse
correct... http://www.att.com/shop/wireless/deals/100savings.jsp
could you not "port" the old number to the new line/ thus cancelling the old line in the process?
OK thanks.
Since you are form ATT, can you confirm a few things that support told me?
1. I have the unlimited grandfathered data plan. Will I be able to transfer this to my Note? I was told yes.
2. This is a bit more convoluted but I'll try to explain. Currently I have 2 phones (an HTC Inspire which is what I am replacing plus an iPhone 4s) on a family plan, none of which are eligible for an upgrade. They're both smartphones with data plans. This is what the ATT rep. told me to do to get the best deal since I can't upgrade:
a. Add a line and buy the Galaxy Note, which requires me to choose a data plan for it.
b. When I activate the Note, have the phone number and unlimited data plan from my HTC Inspire transferred to the Galaxy Note.
c. Take the new line I added, and apply it to an old "dumbphone" that I own, which allows me to drop the new data plan I added.
This leaves me with 3 phone numbers but only 2 data plans. I was told that data plans are not part of the 2 year contract, it's just a requirement of having a smartphone. So if this works, my total additional monthly expenditure is the $9.99 for the new line - again no data cost since it's associated with a dumbphone.
I hope that makes sense. This idea was from someone at ATT customer service, so I assume it's legit. My only concern is that since I have to activate it at Best Buy, they will screw it up and won't be able to drop the data plan or screw up transferring my unlimited data plan to the Note.
Thanks for your help.
00mred00 said:
could you not "port" the old number to the new line/ thus cancelling the old line in the process?
Click to expand...
Click to collapse
if he was switching carriers yes, but he already has at&t. you can't port a number to the same carrier.
---------- Post added at 01:07 PM ---------- Previous post was at 12:59 PM ----------
EvoXOhio said:
OK thanks.
Since you are form ATT, can you confirm a few things that support told me?
1. I have the unlimited grandfathered data plan. Will I be able to transfer this to my Note? I was told yes. Yes, this is correct.
2. This is a bit more convoluted but I'll try to explain. Currently I have 2 phones (an HTC Inspire which is what I am replacing plus an iPhone 4s) on a family plan, none of which are eligible for an upgrade. They're both smartphones with data plans. This is what the ATT rep. told me to do to get the best deal since I can't upgrade:
a. Add a line and buy the Galaxy Note, which requires me to choose a data plan for it.
b. When I activate the Note, have the phone number and unlimited data plan from my HTC Inspire transferred to the Galaxy Note.
c. Take the new line I added, and apply it to an old "dumbphone" that I own, which allows me to drop the new data plan I added. Yes, this is true, yes this will work, but many reps at least in a corporate store will not do this. You will have to get customer care to do it for you. You are signing a 2 year contract for a phone knowing it requires a 2 year data plan. While it is true if you switch to a phone that does not support data that it can be removed but not many reps will do it, especially if it is right away after getting the new phone which required it. However, since you are getting it at best buy, they prob won't care and will just do it for you.
This leaves me with 3 phone numbers but only 2 data plans. I was told that data plans are not part of the 2 year contract, it's just a requirement of having a smartphone. So if this works, my total additional monthly expenditure is the $9.99 for the new line - again no data cost since it's associated with a dumbphone. Yes, if you get the data plan removed, you will need an IMEI number off your basic phone to do so.
I hope that makes sense. This idea was from someone at ATT customer service, so I assume it's legit. My only concern is that since I have to activate it at Best Buy, they will screw it up and won't be able to drop the data plan or screw up transferring my unlimited data plan to the Note. Best buy will activate it on the new number, leave it there then go to at&t store and have them swap it, or call at&t customer care to swap it because then you don't have to worry about a mistake. Also your current phone number you are planning to use the note on will need a new LTE sim card, if you haven't gotten a new SIM in the last year or so then it prob isn't an LTE SIM. Your note cannot even be switched to your old number until the SIM is updated, the system will not allow it. It will just flag errors on your account and put a data block on your line until you do.
Thanks for your help.
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Click to collapse
See responses in bold above.
Thank you for the thorough reply AEDan!
With regards to your comments about the SIM, I assume the Note will come with one right? were you just saying that so that I wouldn't take the SIM out of my Inspire and put it in the Note and then wonder why it didn't work? I got my current SIM 1 year ago so I'll just use whatever comes with the Note.
I will do what you say and call customer care and have them move all the numbers around. that way I don't have to mess with Best Buy making a mistake and potentially losing my unlimited data plan or something.
Thanks again!
Got it, thank you! Guess I'll either have to go Best Buy or keep crossing my fingers on Amazon Wireless if I want to save any money . . . kind of peeved they've not mentioned it all! I've called a few times and they just keep telling me that if it's not on the website then they don't know anything
EvoXOhio said:
Thank you for the thorough reply AEDan!
With regards to your comments about the SIM, I assume the Note will come with one right? were you just saying that so that I wouldn't take the SIM out of my Inspire and put it in the Note and then wonder why it didn't work? I got my current SIM 1 year ago so I'll just use whatever comes with the Note.
Yes, but you will most likely still need another SIM, because the SIM that comes with the note will be assigned to whatever number is added to your account by adding a line like you are doing. You can not reassign a sim to another number. Basically that new sim that comes with the note will go in your "dumbphone" on the second line, you will need another new LTE sim for your current number you are putting the note on unless you already have a LTE sim.
http://ecx.images-amazon.com/images/I/31PbNJ8Rd-L._SL500_AA300_.jpg
http://www.intomobile.com/wp-content/uploads/2010/10/att-lte-sim.jpg
These pictures are what the LTE sims look like, with the halved colors on the bottom. Some of them are completely halved colored without the white bar on the top, depends on which of the sim card brands you have as they used a few different suppliers. Easiest way to spot them as well as they don't say at&t on them, they just show the globe. LTE SIMs are backwards compatible will all other phones.
I will do what you say and call customer care and have them move all the numbers around. that way I don't have to mess with Best Buy making a mistake and potentially losing my unlimited data plan or something.
Thanks again!
Click to expand...
Click to collapse
See bold above.
AEDan1977 said:
See bold above.
Click to expand...
Click to collapse
AEDan,
The SIM in my HTC Inspire is like the one in your second picture marked as LTE SIM. So more than likely I will be able to take the SIM from the Inspire and put it in the Note?
Is not being able to reassign a SIM to another number a new thing? When I moved my wife from an iPhone 3G to the 3GS, I called ATT and they just swapped the numbers associated with each SIM. they told me that was the "correct" way to do it and I should not manually switch the SIMs. these were of course the old style non-LTE SIMs.
EvoXOhio said:
AEDan,
The SIM in my HTC Inspire is like the one in your second picture marked as LTE SIM. So more than likely I will be able to take the SIM from the Inspire and put it in the Note?
Is not being able to reassign a SIM to another number a new thing? When I moved my wife from an iPhone 3G to the 3GS, I called ATT and they just swapped the numbers associated with each SIM. they told me that was the "correct" way to do it and I should not manually switch the SIMs. these were of course the old style non-LTE SIMs.
Click to expand...
Click to collapse
Yes, you can use your same sim...
AEDan1977 said:
Yes, you can use your same sim...
Click to expand...
Click to collapse
Excellent, thanks again for all of your help.
I currently have the dreaded Iphone 4. Im looking at getting the Samsung Galaxy Note II. The problem is that I currently have unlimited data. What I was thinking about doing is transfering the upgrade to my wifes phone and getting the Note II. Then switching the phone to my number and keeping the unlimited data on my phone. My wife does not use as much data as I do. Will this work?
Thanks
If she's not on unlimited data her data plan would stay the same but I'm not too sure if Verizon lets you do that upgrade way anymore.
JetBlue said:
If she's not on unlimited data her data plan would stay the same but I'm not too sure if Verizon lets you do that upgrade way anymore.[/QUOT
We both have unlimited data, but she does not use that much data. I listed to I heart radio at work all day. I can not get a radio signal and do not have wifi at work.
Click to expand...
Click to collapse
JetBlue said:
If she's not on unlimited data her data plan would stay the same but I'm not too sure if Verizon lets you do that upgrade way anymore.
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Click to collapse
thats how i kept mine...the rep at the store told me i couldnt do it but the people at customer service told me i could. I told the rep that and he said okay ill just put a note in the account that says they told you that you could.
My brother and I walked into a Verizon store. He bought the note 2 on his account. We walked outside, switched SIM cards and now I have a note 2 with unlimited data.
I don't bother telling them what we are doing because last year when I did the same thing they told me that if I try to switch SIM cards I would fry it. Then someone else told me that the SIM is only for data, not voice. Both lies...
Sent from my SCH-I605 using xda premium
SirVilhelm said:
My brother and I walked into a Verizon store. He bought the note 2 on his account. We walked outside, switched SIM cards and now I have a note 2 with unlimited data.
I don't bother telling them what we are doing because last year when I did the same thing they told me that if I try to switch SIM cards I would fry it. Then someone else told me that the SIM is only for data, not voice. Both lies...
Sent from my SCH-I605 using xda premium
Click to expand...
Click to collapse
The problem with that is that Verizon does not have removable sim cards. I think it is built into the phone some how. I wish the sim card was removable.
sports96 said:
The problem with that is that Verizon does not have removable sim cards. I think it is built into the phone some how. I wish the sim card was removable.
Click to expand...
Click to collapse
Ummmmmmm, I am on Verizon. The SIM cards have been removable since the thunderbolt. That's how I upgraded from TB to GN to N2.
Sent from my SCH-I605 using xda premium
SirVilhelm said:
Ummmmmmm, I am on Verizon. The SIM cards have been removable since the thunderbolt. That's how I upgraded from TB to GN to N2.
Sent from my SCH-I605 using xda premium
Click to expand...
Click to collapse
Sorry I did not know that. I have the Iphone 4 and there is no sim card. So how will it work if I upgrade my wifes Iphone 4 to the Note II? I will not have a sim card since I have the Iphone 4. She will have the Note II and a sim card?
sports96 said:
Sorry I did not know that. I have the Iphone 4 and there is no sim card. So how will it work if I upgrade my wifes Iphone 4 to the Note II? I will not have a sim card since I have the Iphone 4. She will have the Note II and a sim card?
Click to expand...
Click to collapse
I thought the Iphone 4 had a removable SIM card? Hmmm. This is what I did to get a new SIM card for the nexus (thunderbolt SIM was you big). I called customer support and had them order and ship me a new SIM card, the guy I talked to have me some hassle because he didn't know what he was doing but eventually he did it at no cost to me. SIM showed up two days later. Once I got the SIM I went online to register it, no account changes required.
Sent from my SCH-I605 using xda premium
With both lines having unlimited, there's no way of getting around it (aside from paying full price). imo they are going to take it away from everyone once no one under contract has an unlimited plan anyways. I'd look into how much data you use. I've been fine so far with the 2GB plan but I'm also usually on wifi. You don't have to worry about forgetting to turn it on, because there's no point in ever turning it off with our battery life. Just take note that when one of you upgrades, you both should be on the capped plan.
flaring afro said:
imo they are going to take it away from everyone once no one under contract has an unlimited plan anyways.
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Click to collapse
I disagree. I've had "expired" plan options that I signed up for 10 years ago and they've never touched it. As long as I don't make any changes to my account they don't change it.
To address the sim card discussion: All Verizon phones with LTE have sim cards. iphone 4 didn't as it did not have LTE.
Regarding the cancelling of unlimited data, it's been rumored, but so has life on mars. It probably boils down to what Verizon thinks it can get away with. I expect some grassroots campaigns would appear against them if they pulled that kind of crap, though if they can't patch the loopholes that are letting people keep it who knows what they'll do =)
Will a factory unlock note 2 from amazon work on Verizon? If so do you just install your sim card and your up and running?
All you have to do to trick the system is buy the phone from verizon.com, when you receive it in the mail, DON"T activate the new sim card they send you, just swap the sim card from your other phone and boom!!! As soon as you activate the new sim card it updates your verizon profile and you lose unlimited.
2swizzle said:
All you have to do to trick the system is buy the phone from verizon.com, when you receive it in the mail, DON"T activate the new sim card they send you, just swap the sim card from your other phone and boom!!! As soon as you activate the new sim card it updates your verizon profile and you lose unlimited.
Click to expand...
Click to collapse
Are you talking about buying at full price?
sports96 said:
I currently have the dreaded Iphone 4. Im looking at getting the Samsung Galaxy Note II. The problem is that I currently have unlimited data. What I was thinking about doing is transfering the upgrade to my wifes phone and getting the Note II. Then switching the phone to my number and keeping the unlimited data on my phone. My wife does not use as much data as I do. Will this work?
Thanks
Click to expand...
Click to collapse
Your way should works fine. Transfer the upgrade to your wife, buy the note2 for her and registered it. Allow at least 24 hrs, then call up Verizon and ask them to switch the number. (her number will be the iphone4 and your number will be the note2). If a sim card is requred for the note2, Verizon will send you one for FREE or you could pick one up at any Verizon store (for free). I have done this 3 times for my unlimited data plan.Just make sure that you have the 2gb data plan on your wife's number ($30) before transfer.
sports96 said:
Are you talking about buying at full price?
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Click to collapse
No, subsidized. I just read the thread where people are reporting that when they upgrade in store, the My Verizon site instantly went to the new 2GB plan, but people who bought online and swapped SIM's with their current phone instead of using the new SIM still have unlimited.
geoff5093 said:
No, subsidized. I just read the thread where people are reporting that when they upgrade in store, the My Verizon site instantly went to the new 2GB plan, but people who bought online and swapped SIM's with their current phone instead of using the new SIM still have unlimited.
Click to expand...
Click to collapse
Yes, swap sim will keep the plan, but you need to have 2 compatible sims. Going from iphone4 to a note2 is not the case here. In the past I did the droid charge to s3 and I need to get the 2 new sims.
flaring afro said:
With both lines having unlimited, there's no way of getting around it (aside from paying full price). imo they are going to take it away from everyone once no one under contract has an unlimited plan anyways. I'd look into how much data you use. I've been fine so far with the 2GB plan but I'm also usually on wifi. You don't have to worry about forgetting to turn it on, because there's no point in ever turning it off with our battery life. Just take note that when one of you upgrades, you both should be on the capped plan.
Click to expand...
Click to collapse
Not true. iPhone 4 was sold with unlimited data and I still have a few months on that contract.
Technically, they can bill you for the device's full price if you don't go to the plan you agreed to online. This could happen at any point for at least 6 months so be prepared in case they do...
illogic6 said:
Not true. iPhone 4 was sold with unlimited data and I still have a few months on that contract.
Click to expand...
Click to collapse
Yeah, but once no one under contract has unlimited, they probably will mail out a warning and then boot people to a contractless 2GB. They are under no obligation to keep people off-contract with the same plan, and have been pushing this move hard (telling people they will always be grandfathered in and pulling that policy within a year etc)
Anyone else buy the phone outright with an existing prepaid plan? If so, did your old sim card work right away? It didn't for me.
The clerk at the T-mobile store inputted my phone number into their computers but then proceed to place my old sim into the HTC One and I was on my way. When I got back to work, I realize that my phone still isn't detecting any network. Did the clerk screw up and I was supposed to use the new sim? Or was I supposed to ask him to sim unlock my phone?
Thanks.
unlazy4sports said:
Anyone else buy the phone outright with an existing prepaid plan? If so, did your old sim card work right away? It didn't for me.
The clerk at the T-mobile store inputted my phone number into their computers but then proceed to place my old sim into the HTC One and I was on my way. When I got back to work, I realize that my phone still isn't detecting any network. Did the clerk screw up and I was supposed to use the new sim? Or was I supposed to ask him to sim unlock my phone?
Thanks.
Click to expand...
Click to collapse
Hmm thats strange, if its the old sim in your phone then you should have it already activated and it should work. I don't think it matters if they put your old sim in as long as it fits and is active. Why would you have to sim unlock your phone, was the old sim not Tmobile? I would call 611 and have them check, it could be just be an activation issue, which still sounds pretty weird
unlazy4sports said:
Anyone else buy the phone outright with an existing prepaid plan? If so, did your old sim card work right away? It didn't for me.
The clerk at the T-mobile store inputted my phone number into their computers but then proceed to place my old sim into the HTC One and I was on my way. When I got back to work, I realize that my phone still isn't detecting any network. Did the clerk screw up and I was supposed to use the new sim? Or was I supposed to ask him to sim unlock my phone?
Thanks.
Click to expand...
Click to collapse
My phone works perfectly fine and I am currently on the $30 100min unlimited text & 5gb data. I simply took the micro sim out of my old phone and put it into the HTC One, but I came from a HTC One S if that makes any difference. Oh and I'm running the 64gb Dev Edition
What phone did you have prior? Was it not a smartphone?
AndrewAmazed said:
My phone works perfectly fine and I am currently on the $30 100min unlimited text & 5gb data. I simply took the micro sim out of my old phone and put it into the HTC One, but I came from a HTC One S if that makes any difference. Oh and I'm running the 64gb Dev Edition
What phone did you have prior? Was it not a smartphone?
Click to expand...
Click to collapse
I have this plan. All I did was put my old SIM in. Right from my other phone. It took a minute and then the data kicked in. Been working perfect. I had to give my prepaid # my $ and was on my merry way. Again zero issues.
Sent from my HTC One using xda premium
unlazy4sports said:
Anyone else buy the phone outright with an existing prepaid plan? If so, did your old sim card work right away? It didn't for me.
The clerk at the T-mobile store inputted my phone number into their computers but then proceed to place my old sim into the HTC One and I was on my way. When I got back to work, I realize that my phone still isn't detecting any network. Did the clerk screw up and I was supposed to use the new sim? Or was I supposed to ask him to sim unlock my phone?
Thanks.
Click to expand...
Click to collapse
was this a micro sim card that was put in your phone? Actually, your phone is suppose to automatically update to the new sim. If not, then please give the prepaid department a call and they will ask you for the sim card number they put in your phone and activate it with your existing prepaid plan.
Thanks for the replies. I switched my sim card back to my old phone for the rest of the afternoon. I tried again on the One when I got home and it worked this time. Kind of weird, but whatever. Been playing with my phone since I got home and loving it!
Do you mind letting us know how did you get the T-mobile HTC One on a prepaid plan? I called up the sales dep. and they said this phone was not available for prepaid customers yet!
BSAKSOUK said:
Do you mind letting us know how did you get the T-mobile HTC One on a prepaid plan? I called up the sales dep. and they said this phone was not available for prepaid customers yet!
Click to expand...
Click to collapse
I bought it at a local T-Mobile store. They didn't have a problem with it.
Tmobile makes u purchase either a postpaid or prepaid meaning you must attach new service to get to purchase outright cost .Meaning if u already have a prepaid SIM and owe nothing till next month In order to get any tmo Device outright you have to pay another months bill with the purchase of the new phone .
I tried to buy the I5 with using one of my two existing lines, they said an error came back saying I had to make a bill payment to get it for 579$ ,which means essentialy even tho bill wasn't due I had to pay 70$ again.Now I'm paid up till June ,same with the HTC one I got today had to pay for another months prepaid to get it for 579
Sent from my HTC One using xda app-developers app
---------- Post added at 12:57 PM ---------- Previous post was at 12:54 PM ----------
Yes it is available for prepaid I got a HTC one and I5 on my existing prepaid lines and paid the 579 but u must pay another months bill if u already have prepaid because they set it up that way u can't no longer just walk in and buy a phone outright for the Cheaper outright price without paying some type of bill payment wether u have a line or need one .Kinda tricky but that's the deal
So ya you can get it for 579 on prepaid
Sent from my HTC One using xda app-developers app
I but the One outright at the T-Mo store today. I'm new to T-Mo. I want to use it with the prepaid plan. However, when I'm going online to activate the SIM that came with it, they ask for an activate code. Can't find that anywhere in the box, can anyone help?
How much did you pay for it?
Sent from my HTC Sensation 4G using xda app-developers app
$609 (before tax). Why?
The code is on the sim card that the sim was attached to, the barcode #'s at the bottom on the back
Joshnor713 said:
I but the One outright at the T-Mo store today. I'm new to T-Mo. I want to use it with the prepaid plan. However, when I'm going online to activate the SIM that came with it, they ask for an activate code. Can't find that anywhere in the box, can anyone help?
Click to expand...
Click to collapse
i assume your going to run the 30$ - 100min, unlimited txt, unlimited data (up to 5g) plan and use a VOIP service like grooveIP to tunnel through for phone service?
i've heard some widely varying stories about that. some say it works fine some say theres alot of lag and quality is quite poor. I'm not sure but i use my stuff for work so i cant take that chance.
Let me know how it goes if that IS the way your going
-Ed
syaoran68 said:
i assume your going to run the 30$ - 100min, unlimited txt, unlimited data (up to 5g) plan and use a VOIP service like grooveIP to tunnel through for phone service?
i've heard some widely varying stories about that. some say it works fine some say theres alot of lag and quality is quite poor. I'm not sure but i use my stuff for work so i cant take that chance.
Let me know how it goes if that IS the way your going
-Ed
Click to expand...
Click to collapse
Grooveip didn't work well for me. Talkatone was much better. Vonage was decent too.
Sent from my GT-N8010 using xda premium
C Murder said:
The code is on the sim card that the sim was attached to, the barcode #'s at the bottom on the back
Click to expand...
Click to collapse
The SIM code is different from the activation code. I'm starting to think the box didn't come with an activation code, because they expect the rep to activate it to their "plan" when you get it. Going to go to the store later today.
Joshnor713 said:
I but the One outright at the T-Mo store today. I'm new to T-Mo. I want to use it with the prepaid plan. However, when I'm going online to activate the SIM that came with it, they ask for an activate code. Can't find that anywhere in the box, can anyone help?
Click to expand...
Click to collapse
Did they SIM unlock it for you or is it locked to T-Mo still?
phositadc said:
Did they SIM unlock it for you or is it locked to T-Mo still?
Click to expand...
Click to collapse
They didn't SIM unlock it, but does it matter for now, since I'm going to use it on T-Mo? Apologies if that ends up being a stupid question. I've always been on CDMA, so new to dealing with SIM's
Update: I didn't know the $30 prepaid plan was only available online, this is why you cannot activate it in the store. I just purchased the activation kit for $10 and I'm going to activate it online when it comes.
Guess I'm gonna have to keep using my old phone for a couple days longer . Just wish I knew these prior to buying the new phone so I would've been ready. So convoluted T-Mo!
Joshnor713 said:
Update: I didn't know the $30 prepaid plan was only available online, this is why you cannot activate it in the store. I just purchased the activation kit for $10 and I'm going to activate it online when it comes.
Guess I'm gonna have to keep using my old phone for a couple days longer . Just wish I knew these prior to buying the new phone so I would've been ready. So convoluted T-Mo!
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If you already have a blank SIM card all you need is the activation code that's on the booklet labeled Activation Card. I have 3 activation codes that came with SIMs I used to replace my old SIM cards. PM me if you or any one needs one.
Newbie to smartphones needs some help.
I have an old Motorola flip phone that is using Verizon unlimited phone and text (about $34/mo total) and it is ready to die. It doesn’t have a sim card slot. I purchased the Moto E XT 1528PP from Best Buy (has not been turned on yet) and need some help to transfer my existing plan to the new phone without having to sign up for the pre-paid 6 month plan. I just want to have the ability to talk and text and be able to use the wireless capabilities WITHOUT a data plan, i.e., connect wirelessly to a hotspot or wireless modem. Can someone offer advice on the best way to do this? Do I need to buy some sort of postpaid micro sim card or do I need to do something else?
Thank you in advance for your help.
I guess your old phone is a CDMA one, that's why it doesn't have a SIM Card. I don't think there's a way to transfer the plan so I would contact Version and ask them what should you do.
puertagustavo99 said:
I guess your old phone is a CDMA one, that's why it doesn't have a SIM Card. I don't think there's a way to transfer the plan so I would contact Version and ask them what should you do.
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VZ has a clear policy that states the phone needs to be on prepaid for 6 months before it can be moved to postpaid. If this were another carrier, say T-Mobile, you could switch phones every hour with none of this trouble.
Sent from my XT1528
Well, OP said it's a flip phone, so he must've had it for years right now. They would let him change to prepaid.
puertagustavo99 said:
Well, OP said it's a flip phone, so he must've had it for years right now. They would let him change to prepaid.
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Maybe the loyalty department would, but regular service reps tend to be strict about policies. Also his plan is very old and may automatically change when he activates the phone for his line.
Sent from my XT1528
Ace42 said:
Maybe the loyalty department would, but regular service reps tend to be strict about policies. Also his plan is very old and may automatically change when he activates the phone for his line.
Sent from my XT1528
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I finally wound up calling Verizon and to my surprise they changed the Moto E from prepaid to postpaid and transferred my existing phone number and existing plan (unlimited talk/text) to it with no changes to my billing. I will use the wifi features so as to avoid data charges. This seems to have worked for me. Let me know your thoughts and if you think this was a good outcome.
Yeah, it was a good outcome.