[Q] Why doesn't syncing apps work on Mobile Data? - Galaxy S III Q&A, Help & Troubleshooting

Hi, I just got an S3 a couple of weeks ago and it's an amazing device but I've ran into a problem. When I'm on Mobile Data I do not receive notifications for any app, be it GMail, Email app, Facebook. If I turn on wifi they work perfectly. Here's a list of things I tried.
Enabling Sync option On and Off
Clear data and cache for Gmail, Email, Facebook
Made sure there no limit of Mobile data or that these apps are restricted from using the Mobile Data connection
Switched from ICS to Jellybean
Factory reset after I put in Jellybean
EDIT: My carrier is Orange.
Browsing the net and manually refreshing the apps for new content works.
What could be the problem, guys?

sopranod said:
Hi, I just got an S3 a couple of weeks ago and it's an amazing device but I've ran into a problem. When I'm on Mobile Data I do not receive notifications for any app, be it GMail, Email app, Facebook. If I turn on wifi they work perfectly. Here's a list of things I tried.
Enabling Sync option On and Off
Clear data and cache for Gmail, Email, Facebook
Made sure there no limit of Mobile data or that these apps are restricted from using the Mobile Data connection
Switched from ICS to Jellybean
Factory reset after I put in Jellybean
EDIT: My carrier is Orange.
Browsing the net and manually refreshing the apps for new content works.
What could be the problem, guys?
Click to expand...
Click to collapse
Your carrier can't be 'orange' there's no such carrier... do you mean your carrier is AT&T and you're 'orange' to them? I used to work with cell phone companies and I know AT&T works with three different colors, orange(AT&T), Blue(Cingular) and Red (Cell One) The colors are only a way to separate the old customers who were bought in with the buy of the other companies from the new ones and their plans.
In any case... Mobile Data on, what do you have it 'on'? Are you running 4G, 3G, E or WiFi? Your phone should tell you at the top.... it sounds like even though you have your internet on, it's not getting any data 'signal'... data signal and phone signal are very different, although you might have full bars to get calls, your data may not be transferring through and that's why you're not getting your e-mails...
Your Sync needs to be ON to receive e-mails and you also need to go into your e-mail settings and make it check for e-mails at SOME point, maybe an hour or every 5 minutes, it's up to you on that one.

snapbux said:
Your carrier can't be 'orange' there's no such carrier...
Click to expand...
Click to collapse
Orange is a UK carrier and other parts of europe
Or it was until they recently changed their name to EE

Found out the problem. Orange Wap was selected instead of Orange Internet in Settings > Access Point Names.

Related

can you switcg data off on 2g networks

Hi Guys, I got fond of the Hero a lot. and requested a friend to get one for me on his way from london (sim free, unlocked)
1 thing concerns me is the data consumption over 2g networks as its quite expensive here
I need to know if I can stop data transfer without affecting calling ability???
this is crucial in my decision to buy
Appreciate your clear and quick responses.
danihasbini said:
Hi Guys, I got fond of the Hero a lot. and requested a friend to get one for me on his way from london (sim free, unlocked)
1 thing concerns me is the data consumption over 2g networks as its quite expensive here
I need to know if I can stop data transfer without affecting calling ability???
this is crucial in my decision to buy
Appreciate your clear and quick responses.
Click to expand...
Click to collapse
Settings > Wireless Controls > uncheck "Mobile Network" > Qapl'a!
you can even put a Mobile Network Toggle on the desktop to just switch it on and off.
Whilst off, you can still send and receive SMS and calls, but not MMS.
Dayzzz
Dayzee said:
you can even put a Mobile Network Toggle on the desktop to just switch it on and off.
Whilst off, you can still send and receive SMS and calls, but not MMS.
Dayzzz
Click to expand...
Click to collapse
do i need to download a special application or is it a native one?
do i need to root the phone?
Thiesen said:
Settings > Wireless Controls > uncheck "Mobile Network" > Qapl'a!
Click to expand...
Click to collapse
does shutting mobile network shut data only?
the toggle is native
no you don't need to root the phone
yes, it only shuts off mobile data (including MMS), this is why it's called mobile data, and not airplane mode. Wifi is unaffected.
Data Roaming
Hi everyone,
We've just started using the Hero at work as a business phone, a lot of our employees travel internationally on a regular basis.
Using our old WinMo phones, picking up emails whilst roaming was automatically disabled by default but could be manually sync'd with our exchange server if required.
On the Hero, there doesn't seem to be a similar function. You have to go in to the Mobile Network settings and disable 'Data Roaming'.
My question is, if I disable 'Data Roaming' but still have 'Enable Always-on Mobile Data' active, will any downloaded apps still be able to connect and update i.e Twitter gadget for instance? Or does disabling 'Data Roaming' stop data connections full stop?
The ideal scenario for us would be something that is quick and easy to turn off (or turn on) that would prevent any data connection but will let us open up the Mail app and sync manually with our exchange server if required (like we could with WinMo).
I currently have the Toggle Selector app on my home screen to quickly get to the Mobile Network settings. I'm just not sure what to enable/disable in the settings menu that will let me get mails manually and prevents all other data connections.
Any advice or suggestions would be more than welcome. It's got us scratching our heads a little and is stopping us from upgrading other staff phones as we don't want to end up with a phone we can't use as a business tool internationally as it costs us the earth in data roaming charges.
The easiest way i can think of would be to have the toggle on screen, and when you want to sync, you turn it on, manually refresh the emails and then turn it off again.
if you have data roaming blocked, it will override the 'always on mobile data' setting, so no, when roaming is turned off, nothing will connect when you are abroad.
honestly though, android is not ready for business really, which is why HTC are pitching it at the consumer market mainly.
I am in the same position, just want to be clear, with the "toggle" will it stop all data? (including browser, mms texts, apps updating) i only want these when i have wifi.
thanks in advance
to make it absolutely clear:
When at home,. turn mobile data off and NOTHING can access GPRS.
When roaming on another network when abroad, turn data roaming off and GPRS is blocked. To access GPRS, you have to turn data roaming AND mobile data on to access GPRS.
The Data roaming toggle has precedence over the Mobile data toggle.
Thank you, appreciate it
I have noticed toggling mobile networks occurs twice. What I mean is, after toggling a couple of times, I cannot seem to coonnect to 3g anymore? In that case I always have to restart my phone. Anyone experiencing this issue? It could be a bug. I used To have a blackberry bold and that bug was fixed by an update

Marketplace - Apps (Wifi or 3G/2G)

Hi!
I am on Giffgaff in the UK that uses O2's network.
I can use my phone perfectly without any wifi, screen freeze or battery issues so am very pleased with my SIM-FREE purchase.
However since day 1, I have been unable to download anything off the market using 2g or 3g data connection. It's not just games, all apps etc - can't download anything!
As soon as I switch to wifi, I can download anything I want.
Anyone aware of such issues with this or their previous WP7 devices? I think it's more to do with my APN settings from network provider, but they have exhausted all avenues in helping me with sending settings. I've used HTC Connection setup to install my Giffgaff settings.
Found the answer.
HTC App to Select Network settings for sms, texts.
Then manual install of APN settings for 3g/4g live connectivity.
However, my provider doesn't have correct settings for MMS. Cant send or receive any. However, I get unlimited internet so can email as many pics/videos as I want!
Leaving this thread, in case in future someone has issues with HTC Titan.

Question on data usuage.

Hi all, i've been having this problem with my Sony Ericson xperia Play.
My bills came in as a hefty $$ bomb. I do not have data plan, so all internet activities are charged at GPRS connection rate. I've had my mobile network switched off, so there's no possibility that applications would still connect to data? Or there is? i only use my phone for smsing and dealing calls.
I called my service provider up, and they told me that my phone's internet activity is active and running. have you guys ever encountered such problem? Could anyone please enlighten me?
Thanks in advance to all.
Usually there arent any problems like this for android. And just to
make sure, the box u checked off was in Settings>Wireless & Networks>
Mobile Networks>Data enabled right?
Normally once you get a phone, the data will automatically on. So normally I will boot up without sim at first, then switch off data.
(I've unlimited plan btw)
Accidentally sent from my Google Nexus S using XDA Premium
Dataslycer said:
Usually there arent any problems like this for android. And just to
make sure, the box u checked off was in Settings>Wireless & Networks>
Mobile Networks>Data enabled right?
Click to expand...
Click to collapse
Yes it was unticked.
melvinchng said:
Normally once you get a phone, the data will automatically on. So normally I will boot up without sim at first, then switch off data.
(I've unlimited plan btw)
Accidentally sent from my Google Nexus S using XDA Premium
Click to expand...
Click to collapse
Hmm normally on as in, everytime you switched it on. The data runs automatically even when i unticked Data Enabled??
Droidwall
You could always use an app that will not allow any apps to access the network. ie a firewall like (droid wall for rooted users). That would eliminate your problem. There are many apps out there which need permission to access the network, including the stock email, google maps, the market, and etc.
I'm of the same mind as the previous posters. But if you see data being used ie. the 3G symbol or whatever your data symbol is and it lights up or is present when the check mark on mobile data is off then it's not actually off. In other words if you don't see only the cell singal bars you could be using data. Hope that helps.
Edit: Also you said "SMSing" would that also include pictures or video in your defn of that? If so those are data. At least in the U.S. they are.
There is a program called APNdraoid or sg like that. this program modifies the apn settings and dont allow your phone to connect to mobile internet. btw you can manually change the apn settings from Settings->Wireless&Networks-> Mobile Networks->Access Point Names. all you have to do is to modify the settings (add some text to the end of the apn row)
Sent from my MB525 using xda premium
To avoid data charges (and seems that you don't have a data plan), I would suggest delete all your APN settings under Access Point Name in Mobile network settings.
If the problem still occurs, you can call your operator to disable internet access from your mobile account.
leftfieldhero said:
You could always use an app that will not allow any apps to access the network. ie a firewall like (droid wall for rooted users). That would eliminate your problem. There are many apps out there which need permission to access the network, including the stock email, google maps, the market, and etc.
I'm of the same mind as the previous posters. But if you see data being used ie. the 3G symbol or whatever your data symbol is and it lights up or is present when the check mark on mobile data is off then it's not actually off. In other words if you don't see only the cell singal bars you could be using data. Hope that helps.
Edit: Also you said "SMSing" would that also include pictures or video in your defn of that? If so those are data. At least in the U.S. they are.
Click to expand...
Click to collapse
nope just plain text, in sg pictures and vid would be charged too.
PsHegger said:
There is a program called APNdraoid or sg like that. this program modifies the apn settings and dont allow your phone to connect to mobile internet. btw you can manually change the apn settings from Settings->Wireless&Networks-> Mobile Networks->Access Point Names. all you have to do is to modify the settings (add some text to the end of the apn row)
Sent from my MB525 using xda premium
Click to expand...
Click to collapse
tjfoo said:
To avoid data charges (and seems that you don't have a data plan), I would suggest delete all your APN settings under Access Point Name in Mobile network settings.
If the problem still occurs, you can call your operator to disable internet access from your mobile account.
Click to expand...
Click to collapse
Thanks for the suggestions ! i'd just go ahead and change the apn ! But i still can't find the root to the problem. It's like paying for something i had never used at all ..
Btw, I am curious that if you tried to load a webpage in your browser when mobile network is unticked? If you did, does it load?

[Q] Intermittent data problem

I am using the Lumia 800 on Talkmobile (UK). I have a problem whereby the ability to use the data connection fails intermittently. There is no signal drop - it still has a data connection - I just cannot use the internet, and stop receiving emails etc... Restarting the phone or turning Flight mode on/off will bring back data. I have noticed that it happens when the data connection moves from H/3G to E/G and then back. I am not sure yet if this is the only time it happens. Sometimes I only notice when I haven't received an email for a while... and then realise that the internet isn't working despite an apparent data signal...
Any thoughts/help greatly appreciated - many thanks!!
I had that problem with firmware 11500. It happened about 1 time every day or every other day for a while. Then I fiddled with cellular options (switching data on/off did not help, needed reboot) and ran network setup again and it went away till I updated to 12070 and it has never happened again on this new firmware so far.
I had this problem and found out that it was because I had manually put my APN settings.
Later when Nokia released their Networp Setup app in the marketplace, I had to delete my APN settings>reboot>then install this app and let it do its work of finding my provider and automatically configuring APN.
I have not had problem from then.
chaihg said:
I had this problem and found out that it was because I had manually put my APN settings.
Later when Nokia released their Networp Setup app in the marketplace, I had to delete my APN settings>reboot>then install this app and let it do its work of finding my provider and automatically configuring APN.
I have not had problem from then.
Click to expand...
Click to collapse
I had that problem WITHOUT an added APN. So I re-added APN among with running Network Setup a second time and then the issue didn't come back for me. I have manual APN added now as well as the Network Setup app and on this new 12070 firmware my data connection has not dropped a single time yet in soon a week.
Actually it's the bands I think
I've had the same exact issue as you, in fact some from the offical Nokia discussion have also asked about this.
If you have a UK phone, and if you're using it else where, like say the US, I think the missing 850 band is causing this. If not, I think it's probably just due to poor signal in your area as well.
I noticed that this Nokia phone unlike all my others, has issues trying to jump from the different frequencies. Like Edge to 3g to HSPDA.
I noticed that if I switched to edge in the settings, I can maintain the data signal much better and much more consistent, sometimes you have to turn data on and off to get it to work though.
I'm using mine in NYC so you can only imagine what kind of service I get with AT&T, but the edge method works.
Also instead of constantly turning your phone on and off (bad for battery life) You can simply just go into settings for network and turn data on and off and this will fix the issue as well.
Hope this helps
chaihg said:
I had this problem and found out that it was because I had manually put my APN settings.
Later when Nokia released their Networp Setup app in the marketplace, I had to delete my APN settings>reboot>then install this app and let it do its work of finding my provider and automatically configuring APN.
I have not had problem from then.
Click to expand...
Click to collapse
I was never able to get internet working through the Network settings app. it had my network there, but the internet didn't work after selecting it. The only way that I have managed to get internet to work is by editing the APN within the Diagnostics app. editing the APN within regular Settings doesn't work for me either...
I didn't have your exact problem, but some of the stock apps (maps, bing search, skydrive) were not working over a 3G connection (worked fine over wi-fi, and other apps worked fine over 3G). I think it has something to do with Nokia Network Setup thinking I'm on AT&T when I'm actually on Straight Talk (an MVNO that uses AT&T's network). What fixed it was removing the proxy entry in my APN settings.
Interesting - I am on Talk Mobile which uses Vodafone's network. I will try deleting the proxy.

[Q] Can rooting disable international roaming?

My venerable Samsung Galaxy S i9000 (rooted, Android 4.2.2 using CyanogenMod 10.1.2 ROM, on Virgin UK) has always served me very well when roaming abroad, and up to last year I had no problems with data connections. I'm just back from France, and could not get any data connection for the entire 2 weeks I was away (I bought a travel pass of course, and got confirmation of validity). This is totally unprecedented. I spent hours on the phone (calls and texts were OK) to Virgin, who variously said they needed to refresh my account settings at their end, then that there were known European network issues, and then that the problem was with the phone. I was told to turn on international roaming, but I don't have that option. The options at Settings>networks>mobile networks are:
Data enabled - ticked
Data roaming - ticked
National data roaming - ticked
Access point names
Use only 2G networks - unticked
Network operators
I don't have anything called international data roaming, and indeed have never seen this on any Android version I have ever had. I have seen images of other phones where `data roaming' is replaced by `international data roaming', and I'm sure there is no technical difference. Roaming is roaming surely?
I am very suspicious that there is actually nothing wrong with my phone, and that something odd is going on with Virgin. The reason is that last year I was running Android ICS using a different ROM, and mobile data kept turning off. This went on for over a week until Virgin found it was their fault and fixed it. At that time they never mentioned international roaming. I've done the usual searches and not turned up anything useful. There can't be anything wrong with the handset because data access turned straight back on when I got back to the UK. Can anyone shed any light?
Hmm. Calls and texts were working though, just not data? And it wasn't an APN setting? I'm assuming they had you check those. Did it show you were connected to data but there was no data transfer? In Settings > About Phone > Status - what would it say? Disconnected? You've used the phone on that other network before? It's possible that the other carrier's data frequencies aren't supported by the phone.
es0tericcha0s said:
Hmm. Calls and texts were working though, just not data? And it wasn't an APN setting? I'm assuming they had you check those. Did it show you were connected to data but there was no data transfer? In Settings > About Phone > Status - what would it say? Disconnected? You've used the phone on that other network before? It's possible that the other carrier's data frequencies aren't supported by the phone.
Click to expand...
Click to collapse
Yes they got me to check all settings and all were OK, except that according to Virgin there should be this `international data roaming' option which I don't have. The signal strength icon on the home screen showed a little R not a little H as normal. So I don't think there was any data connection. My key question though is whether there is any evidence at all that rooting affects roaming. I've been searching the web for over a week and found nothing about that. Frankly I don't believe it.

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