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Two weeks ago I installed the application "camera360" and since I have a black dot appears in the center of the camera.
I have the device for almost a year and the camera worked Perfect.
I tried to replace Rom, kernel, do a full whip and nothing worked ..
Thought it might be mess so I opened the device, cleaned the lens and of course this is not the problem.
I think this is a software problem, because when I put my finger on the camera lens and remove her off quickly - everything goes white and when the photography goes back the black dot appears.
I even tried to replace the "camera.apk" and it did not work.
Anyone else having this problem? Because it drives me crazy!
Thanks
Hi,
this look like an hardware issue or some dirt got inside the camera lens.
if you already tried replacing camera.apk and re flashed a ROM, next thing i would try is maybe open the device and try to blow with your mouth near the camera, see if the dirt goes away or moves to a different corner. take a closer look also on the lens itself, see if you can see something in it, use a flashlight.
Agent_Adodas said:
Hi,
this look like an hardware issue or some dirt got inside the camera lens.
if you already tried replacing camera.apk and re flashed a ROM, next thing i would try is maybe open the device and try to blow with your mouth near the camera, see if the dirt goes away or moves to a different corner. take a closer look also on the lens itself, see if you can see something in it, use a flashlight.
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Click to collapse
Thx for your comment but as I said, I already open and clean the lens.
To be sure I have done that again, and the black dot still appears at the same place
I have this too, sadly. In my case, only on the front-facing camera. It sucks, but I don't use the front-facing camera much. From my investigation, it does appear to be a hardware defect on the sensor itself.
My problem is on the back camera and its really sucks.
If I will replace the camera itself, it will work out?
someone have an idea?
Two weeks ago I installed the application "camera360" and since I have a black dot appears in the center of the camera.
I have the device for almost a year and the camera worked Perfect
That says simply that camera 360 is the culprit and who knows what will happen if you change the camera .
jje
Edit:Ignore me, I didn't read the OP properly.
The issue just showed up all of a suddence. The rear facing camera would show scramble images then the camera app would crash. Also getting "cannot connecto to camera" msg at time. The front camera is fine tho so it's not a camera software issue.
Any idea? Sounds like an hardware issue.
max1001 said:
The issue just showed up all of a suddence. The rear facing camera would show scramble images then the camera app would crash. Also getting "cannot connecto to camera" msg at time. The front camera is fine tho so it's not a camera software issue.
Any idea? Sounds like an hardware issue.
Click to expand...
Click to collapse
I'll link momentarily, but several people are having rear-camera issues, most likely a loose connection somewhere since some people can squeeze the Prime and start getting proper use for a short amount of time. It's absolutely a hardware problem, you either need to RMA or preferably swap it out with your retailer.
*EDIT:
http://forum.xda-developers.com/showthread.php?t=1532032
Add me to the list. I started a thread without seeing this one. I'll ask for mine too be removed. Tried everything I can think of but must be hardware like suggested. Seemed to happen out of the blue.
buxtahuda said:
I'll link momentarily, but several people are having rear-camera issues, most likely a loose connection somewhere since some people can squeeze the Prime and start getting proper use for a short amount of time. It's absolutely a hardware problem, you either need to RMA or preferably swap it out with your retailer.
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Click to collapse
Okay, now that's weird. I just squeezed around the camera lens and now my camera's working. I had just rebooted and tried the camera again and it wouldn't work. Then I reread your post and squeezed pretty hard around the lens, tried it and it worked. I guess I need to hit the thanks meter for you
Mine did the same all of a sudden after 2 months of working fine,
I sent it in for RMA last Monday, Got an email last night that it has been repaired and shipped. we'll see when it arrives
GreginNH said:
Mine did the same all of a sudden after 2 months of working fine,
I sent it in for RMA last Monday, Got an email last night that it has been repaired and shipped. we'll see when it arrives
Click to expand...
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Just tried it this morning and I am back to the green screen. I guess the squeeze around the lens lost it's compression.
I just played around with it some more and it came back on. Just to the left of the light sensor and down a little is where I can feel it almost clicking into place. I have to press pretty hard but I can feel it wanting to connect or touch or something there.
Edit: I just isolated it. Turned the camera on after lunch and it was back to the green screen. I squeezed right where the front camera lens is and it started working. Let go for a little bit and back to it flickering and green. Guess I now know it's hardware for sure.
effezie said:
I just played around with it some more and it came back on. Just to the left of the light sensor and down a little is where I can feel it almost clicking into place. I have to press pretty hard but I can feel it wanting to connect or touch or something there.
Click to expand...
Click to collapse
I guess I'll stop blowing smoke and actually disassemble at lunch, see what I notice in the vacinity that could be causing it. Really hope this doesn't happen too often lol I'd be devastated if this happens to me.
Sent from my HTC Vision using xda premium
effezie said:
Okay, now that's weird. I just squeezed around the camera lens and now my camera's working. I had just rebooted and tried the camera again and it wouldn't work. Then I reread your post and squeezed pretty hard around the lens, tried it and it worked. I guess I need to hit the thanks meter for you
Click to expand...
Click to collapse
Holy smoke, I just did the squeeze trick and it worked. I hope it stay that way.
max1001 said:
Holy smoke, I just did the squeeze trick and it worked. I hope it stay that way.
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Click to collapse
I don't think it will.
My Prime is in half right here in front of me, and where you're squeezing doesn't contain any parts. I think it's just flexing the glass enough that it presses down onto rear camera and its pad/ribbon cable. That cable must get loose on the side nearest the backplate, or right underneath the little pad on the glass side.
Most likely the issue will persist for the device's life until you or a service center fixes it.
buxtahuda said:
I don't think it will.
My Prime is in half right here in front of me, and where you're squeezing doesn't contain any parts. I think it's just flexing the glass enough that it presses down onto rear camera and its pad/ribbon cable. That cable must get loose on the side nearest the backplate, or right underneath the little pad on the glass side.
Most likely the issue will persist for the device's life until you or a service center fixes it.
Click to expand...
Click to collapse
I don't think so either. I just had to squeeze it again to get it working. I think it's exactly what your saying it is.
buxtahuda said:
I don't think it will.
My Prime is in half right here in front of me, and where you're squeezing doesn't contain any parts. I think it's just flexing the glass enough that it presses down onto rear camera and its pad/ribbon cable. That cable must get loose on the side nearest the backplate, or right underneath the little pad on the glass side.
Most likely the issue will persist for the device's life until you or a service center fixes it.
Click to expand...
Click to collapse
Yea, the fix doesnt stay long. I contacted Asus CS. My GPS is completely DOA and was planning to get it service anyway. I was hoping they had a fix for the GPS before I sent it back.
max1001 said:
Yea, the fix doesnt stay long. I contacted Asus CS. My GPS is completely DOA and was planning to get it service anyway. I was hoping they had a fix for the GPS before I sent it back.
Click to expand...
Click to collapse
Lol, no, we'll never see proper GPS unless you physically mod it yourself. They dropped it quicker 'n a hot potato lol and the metal body will always interfere even with RF windows, GPS is just inherently weak.
Does anyone else have issues with dust getting under the front facing camera? I had the same problem with the HTC EVO 4G and it seems like a prevalent design issue with HTC cameras. Anyway to clean this out and keep it out?
Cares said:
Does anyone else have issues with dust getting under the front facing camera? I had the same problem with the HTC EVO 4G and it seems like a prevalent design issue with HTC cameras. Anyway to clean this out and keep it out?
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Click to collapse
Not under the camera portion but I have dust under my screen.....my Motorola photon had this problem as well
Sent from my ADR6425LVW using XDA
I'm shocked that more people don't have this issue?
*Opinion*I have a bit, not as bad as I have had on some phones in the past in other areas of the screen. If you look at this page, http://forum.xda-developers.com/showthread.php?t=1619117 the 12th picture down you can see the proximity of the camera to the earpiece screen. I some times get build up in that screen and brush it out with a tooth brush.
Bump...someone else has to have this problem and cleaned it before. I don't want to be adventurous and take apart my screen only to find that I can't access the front camera to clean.
Cares said:
Does anyone else have issues with dust getting under the front facing camera? I had the same problem with the HTC EVO 4G and it seems like a prevalent design issue with HTC cameras. Anyway to clean this out and keep it out?
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Click to collapse
I had the issue with my D3. My rezound only gets dust in the speaker grill.
Sent from my ADR6425LVW
I have that problem on my CLNR that is a POS. Proximity sensors are fubar yet they want to wipe my phone run this and that. Damn screen pops up from time to time as well. I am tempted to brick the damn thing just so they do anything but give me another CLNR.
Sent from my ADR6425LVW using xda app-developers app
I have no dust at all under the front or rear camera lenses, nor under the screen glass or in the proximity sensor window.
The speaker grill tends to look like a lint trap however...
I actually had this issue last December. I always kept my Rez in my pockets (like I believe many do), and over time, the front camera became very blurry and unusable from all the dust. I did a warranty swap on the unit (it hadn't even been a month since I got the phone). The refurb VZW sent me functioned better than the new one and, to this day, not a piece of dust has settled under the glass where the front camera lies.
I got some dust particles on the inside of the lens which really annoys me. Due to this the camera does not focus correctly.
I really want to keep the phone waterproof so i am afraid to take it apart to clean it. Anyone experience similar issues or even swapped the backcover? Any recommendations for a backcover that ensures waterproof ability after swapping it?
thanks!
quickstyler said:
I got some dust particles on the inside of the lens which really annoys me. Due to this the camera does not focus correctly.
I really want to keep the phone waterproof so i am afraid to take it apart to clean it. Anyone experience similar issues or even swapped the backcover? Any recommendations for a backcover that ensures waterproof ability after swapping it?
thanks!
Click to expand...
Click to collapse
If you're getting dust under the lens you're obviously not water tight. I have ordered a replacement back and it cracked just picking it up. I don't know how fragile the original is but I'd be very careful while removing it. New seals can be bought for a few bucks.
not sure where this came from - the body is 100% waterproof...maybe "dust" particle is not the correct explanation
maybe is scratch dots from keys in you pocket?
it abit look like dust...
i mixed my pockets by mistake and left few dots maybe u did it lots of times.. ( i know the lens is plastic and not scratch resistance ) so i try to avoid keys in the same pocket
Superrman said:
maybe is scratch dots from keys in you pocket?
it abit look like dust...
i mixed my pockets by mistake and left few dots maybe u did it lots of times.. ( i know the lens is plastic and not scratch resistance ) so i try to avoid keys in the same pocket
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the scratches on the outside of the lens are no problem since the sony coated this and also polishing is working quite well. also i checked this several times with a magnifier.
i have uploaded a picture of the particle that causes the faulty autofocus. at the picture on the right you can see that this is on the inside of the lens.
since the phone is waterproof this is quite clearly a production fault but since i need the phone for my everyday work and life issuing a rma at sony is no option for me.
i was just wondering is someone else experienced anything similar or swapped the backcover and tested waterproof
You can test your waterproofness of your phone to do the pressure test in the service menu.
Go to dialer and dial *#*#service#*#*, go to service test and then pressure sensor. The value indicated on the screen should increase by pressing on your screen when the phone is still waterproof.
Sent from my E5823 using XDA-Developers mobile app
Alcedii said:
You can test your waterproofness of your phone to do the pressure test in the service menu.
Go to dialer and dial *#*#service#*#*, go to service test and then pressure sensor. The value indicated on the screen should increase by pressing on your screen when the phone is still waterproof.
Sent from my E5823 using XDA-Developers mobile app
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Click to collapse
How much does yours go up? Mine started at 997 millbar and goes up to 1002 millbar max when I started seeing discoloration from pushing the LCD too hard.
civicsr2cool said:
How much does yours go up? Mine started at 997 millbar and goes up to 1002 millbar max when I started seeing discoloration from pushing the LCD too hard.
Click to expand...
Click to collapse
that's fine. Mine is also just a few millibar. try it with the simtray flap open. It won't increase a bit.
quickstyler said:
the scratches on the outside of the lens are no problem since the sony coated this and also polishing is working quite well. also i checked this several times with a magnifier.
i have uploaded a picture of the particle that causes the faulty autofocus. at the picture on the right you can see that this is on the inside of the lens.
since the phone is waterproof this is quite clearly a production fault but since i need the phone for my everyday work and life issuing a rma at sony is no option for me.
i was just wondering is someone else experienced anything similar or swapped the backcover and tested waterproof
Click to expand...
Click to collapse
Hi
I have had the same kind of dust in my XZ5
I sent it back and they have exchanged with a new device.
Manufacturing issue... It could happen
Sent from my HTC 10 using XDA-Developers mobile app
since sony support couldn't offer me an adequate solution for their manufacturing error I decided to find a solution by myself.
primary most important was for me that i do not open the device.
I got rid of the particle by freezing the phone in the freezer for 20min and tapping on the lens. The particle fell off and now somewhere i do not care about )
if someone has a similar issue this might be also an alternative solution
Same problem here. It supprises me the presition in which this product was conceived with programmed obsolescence. Just after guaranty ended I began to notice blurs and dust.
I suppose gaskets became less performant as they get harder and they can't hold pressure changes anymore, like when you take a plane or enter a tunnel in a train.
Vic021 said:
Same problem here. It supprises me the presition in which this product was conceived with programmed obsolescence. Just after guaranty ended I began to notice blurs and dust.
I suppose gaskets became less performant as they get harder and they can't hold pressure changes anymore, like when you take a plane or enter a tunnel in a train.
Click to expand...
Click to collapse
I have the same translucent gray dust spots on my rear camera, and tapping and bumping with strenght makes them moving around. Of course this is programmed obsolescence.
Moreover they fill phones with glue and adhesives for "water-proofness" purposes... but after 2 years of daily use, noone sane minded would submerge any phone and if you have the need, you can't easily fix anything inside the phone or change battery if you aren't a technician , because you have to use professional tools to melt glue and move parts.
That's the current world of "water-proof", thin smartphones.
Something must change if we don't want to swim in oceans made of electronic rubbish in the near future.
My rear camera isn't working properly anymore so I was just wondering if anyone else has had a similar problem so if I can confirm the likely culprit. Whenever I use the rear camera the screen is mainly purple and pixelated and I can only just about see the background through it all.
The front (selfie) camera is fine so I'm just thinking about replacing the camera at the back but thought I'd ask around in case anyone knew of any other common problem it could be in case I was barking up the wrong tree.
I tried to upload a picture of what it looked like but couldn't manage it.
I've watched a couple of YouTube videos on how to replace it and I'm happy to have a go but if anyone's got any experience/advice on that too it would be appreciated.
Thanks in advance.
Sent from my SM-T813 using Tapatalk
hi,
I had same problem two weeks ago. Suddently the rear camera gone to pink the frontal was good. After the initial panic, I've tried to search internet, on some forums was said to gently push around the rear lens and the camera will show something. Some one says that use this method pushed firmly around the ring and the camera was fixed, some others no.
In my case, pushing around the camera, initially worked for a couple of seconds, then the image was flickering with vertical green lines, noises, and interlaced "grid" grey scan lines like old videogames. then was hardly usable only pushing around the rim for about one minute for take a normal photo. here is the attachments of panic:silly:
I think the camera was damaged by too much overheat that unglued the backplate, and consequentially the use or some hit or light fall may had damaged the flex sensor or the placement lens on the motherboard. In fact in the previous months i had noticed the backplate was moving if poked with fingers on the edges. I mean gently pressed and the back plate was moving. Doing the pressure factory test, it was around 1020,3-1001Millibar on static and changed when pressed on screen or on the back. I had a dbrand skin on the back and due to the heat shrinked and became smaller. I think the overheat was caused by the firmware updates and some app that sucked away the battery in years. Upgrading from Lollipop, twice to MM, to Nougat, in years and then in the last time some flash to MM and then to Nougat again give it the final hit, especially the first time power up after flashing when you have to set everything from scratch.
I sent it in warranty repair, for camera damaged, added the request to swap battery due to duration (because on June the warranty ends ) and to check and fix the IP68 requirements, also noticing very overheat issues.
Now the pressure test is a solid fixed 999,01-999,03Millibar and the feel is more solid in general when handled. If you have luck when Sony repair it, the screen protector on the front if you have applied, won't be touched, only the back.
good luck
So did they just replace the camera module that is plugged in to the top at the back? (obviously apart from battery too).
Your post seems to suggest overheat which caused motherboard damage too.
Unless I've read it wrong you're suggesting swapping the camera will fix the problem.
I know I'd obviously need a new back cover too.
Sent from my SM-T813 using Tapatalk