Phone not Allowed MM#6 - Android Q&A, Help & Troubleshooting

Hi,
After using a CL purchased At&T Galaxy S3 for 14 days, the phone now says "Phone not allowed MM#6", and does not allow any calls.
I verified the IMEI number with T-Mobile and AT&T and the number is not Blacklisted / Reported Stolen (had to confirm this before I tried anything). AT&T even gave me an unlock code for the phone (no use, as the phone is already unlocked through UMTS/Debug Screen/......./Network Lock settings).
I have also refreshed the IMEI data.
Any advise on how to get rid of this message.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

neerajyadav86 said:
Hi,
After using a CL purchased At&T Galaxy S3 for 14 days, the phone now says "Phone not allowed MM#6", and does not allow any calls.
I verified the IMEI number with T-Mobile and AT&T and the number is not Blacklisted / Reported Stolen (had to confirm this before I tried anything). AT&T even gave me an unlock code for the phone (no use, as the phone is already unlocked through UMTS/Debug Screen/......./Network Lock settings).
I have also refreshed the IMEI data.
Any advise on how to get rid of this message.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
Hi, I also have been having the same problem with a Samsung Galaxy Note (first version), I bought used. I have confirmed that mine wasn't blacklisted with T-Mobile. Another indication that it is not blacklisted is if the phone "comes back" to the network. I would at times get the MM#6 error and my phone would not see the network.. Luckily in about 1-2 hours my phone would magically connect back to T-Mobile.
I talked this over with T-Mobile and they believe in my case it is probably the phone. I had to clean the SIM contacts to see if that made a difference (didn't really). I am running ICS on the phone and it is rooted and unlocked. I am also using the TMART extended battery..
What seems to help me a bit is going into Titanium Backup and under Batch Actions , going to MANIPULATE DATA and then CLEAR CACHE for USER & SYSTEM APPS and then reboot the phone. I also take the battery out for a minute or two after I clear cache. Mine started happenign when I started using the T-MART extended battery so it is possible that my phone is getting pretty hot, but I am just speculating. After doing this, my phone typically comes back and I have fully connectivity.
According to T-MOBILE if the phone isn't blacklisted, and the SIM card works in another phone (mine did) it could the SIM card contacts. Since they think the phone is having trouble reading the SIM card. Hope this helps.

same problem
---

Related

[Q] My phone has no phone number...?

I bought my Vibrant off-plan, then swapped in my SIM from my G1.
This means Android doesn't know my phone number. Does anyone know how to set this? Apps like Nimbuzz complain about the missing number.
What? Are you not able to make calls? I took my SIM card from my G1 to a Vibrant and worked fine. What happens when you try and put your SIM card in your G1? Does the # appear again?
http://forum.xda-developers.com/showthread.php?t=760222
maybe. he say in settings -> about phone -> status-> my phone number. i have my off plan too n i have some problems with some applications that say. idont. have a phone number
smerff said:
http://forum.xda-developers.com/showthread.php?t=760222
Click to expand...
Click to collapse
Yup, that's it. I'll try the OTA activation message thing. Thanks!
I had this problem on my MYT3G. TMO support was not able to assist.
I finally found a solution here on XDA. (cant find the link right off hand)
I removed my SIM,
powered up the phone
shutdown the phone
installed SIM and voila.... My number now shows up on the phone.
I had this a couple of years ago with my G1. I called T-mo, let them know... 5 minutes and a reboot and it was showing up, no problem. Just call T-Mo...
Thanks again smerff, that worked and the T2 support lady fixed my friend's missing number on the same support call. Can't argue with that!
Mine had always been like this, in my old G1 and now. Figured it was my sim card, I never looked into it though. Maybe I'll call Tmo and see what they day.
Sent from my SGS Vibrant
This was like this for me with my old SIM card (had it since the days of the first PocketPC Phone Edition from like 2002). Replaced the SIM for other reasons with a brand new one and now my phone number shows up. Don't know if that was the reason or not.
The tmobile rep told me that they were duplicating old sim data to new sim cards for issues just like that. Don't know how that would affect anything or why. Just an idea.
Sent from my SGH-T959 using the XDA mobile application powered by Tapatalk

[Q] Galaxy s2 - not recognizing sim card

Hi,
My samsung galaxy s2 (Android 4.0.3) is not recognizing any sim card but they are working fine in other phones. In my mobile, some times getting pop up "Refreshing sim data" and NO service (selected network not available).
I tried doing factory reset, still I have the same problem.
Manually I tried to select the network, but I got "Unable to connect, try later".
I don't think its hard ware problem, because its showing the mobile number in status.
Settings -> About phone -> Status -> My phone number
other details :
Settings -> About phone -> Status -> Network -> Unknown
Settings -> About phone -> Status -> service state -> out of service
Settings -> About phone -> Status -> mobile network state -> disconnected
If I root my mobile, Is there any chance of recognizing the sim card ?
Please help me.
Is your phone sim locked to any carrier?
If you root your s2 and flash with the new rom, maybe it will work, or can be a hardware problem!
kjplasma said:
Is your phone sim locked to any carrier?
Click to expand...
Click to collapse
Its second hand mobile with unlocked. I used it for 3 months, now I got this problem.
Hi, tipe code *#06# in dialer and check IMEI, if you don't have try to restor backup of efs folder if you have.
Sent from my GT-I9100 using Tapatalk
jorrddan said:
Hi, tipe code *#06# in dialer and check IMEI, if you don't have try to restor backup of efs folder if you have.
Sent from my GT-I9100 using Tapatalk
Click to expand...
Click to collapse
I have IMEI and serial number
OK. So that sim card works in other phones. Logically, the test should therefore be try another sim in the SGS2 (go buy a $2 starter sim from another carrier if you need to).
If that doesn't work either, then refer it to your carrier if you bought the phone from them. Frankly, if you haven't rooted your phone/flashed non-stock firmware to it/messed with it, I wouldn't do same in an effort to try and fix this problem. Chances are it won't, and you'll have voided your warranty trying to fix it.
This happened to me to last week, it turned out to be that my phone was blacklisted. Take it back to were you bought it from, the shop where I bought it from exchanged mine and handed the blacklisted one to police, I've got called for witness statement even tho there's not much I can tell them
Sent from my GT-I9100 using Tapatalk
I'm also getting the error "No SIM card" in my Galaxy S2. 8 months left on contract.
Vodafone refused to repair, due to moisture on the main board, though I'm not convinced this is what has caused the fault. I've been reading this has been a bit of an issue with GS2, for one reason or another. (That and they sent me a quote for a HTC when I have a GS2)
It was my first trip to Bangkok, I took my phone out of flight mode, received a text from vodafone, advising I could use roaming, I took no action, then put it back in flight mode.
That was the last time my SIM worked. Had a new SIM put in when I arrived back in Sydney Australia, but same issue, SIM works in another phone.
I've checked that my IMEI isn't blacklisted, that it matches the sticker inside the phone (*#06#), I have the original stock, un-rooted, vodafone bloatware ROM currently on there.
Anyone have any idea's, other than this one from the app store (GSII_Repair) (n00bs can't post links)
markhardy1974 said:
I'm also getting the error "No SIM card" in my Galaxy S2. 8 months left on contract.
Vodafone refused to repair, due to moisture on the main board, though I'm not convinced this is what has caused the fault. I've been reading this has been a bit of an issue with GS2, for one reason or another. (That and they sent me a quote for a HTC when I have a GS2)
It was my first trip to Bangkok, I took my phone out of flight mode, received a text from vodafone, advising I could use roaming, I took no action, then put it back in flight mode.
That was the last time my SIM worked. Had a new SIM put in when I arrived back in Sydney Australia, but same issue, SIM works in another phone.
I've checked that my IMEI isn't blacklisted, that it matches the sticker inside the phone (*#06#), I have the original stock, un-rooted, vodafone bloatware ROM currently on there.
Anyone have any idea's, other than this one from the app store (GSII_Repair) (n00bs can't post links)
Click to expand...
Click to collapse
I had similar kind of problem. I tried different ways to resolve the problem, but couldn't do that. At last, I went to Samsung service centre, they said, it was hardware problem and they fixed the problem .
Just simply go to any Samsung service centre near to you, they will surely fix it. Mostly they will do it for free, if the mobile has warranty.

Network registration error

Anyone else had a problem with losing the ability to call and text? I had no problems until last night now it says I'm not registered on a network I have tried reconnecting but says it's unable to. Also had a sim swap with O2 and still no joy. I think I may have to send the phone back for replacement. Odd thing though I still have full data capability.
Sent from my GT-I9300 using XDA
:/
DABenji said:
Anyone else had a problem with losing the ability to call and text? I had no problems until last night now it says I'm not registered on a network I have tried reconnecting but says it's unable to. Also had a sim swap with O2 and still no joy. I think I may have to send the phone back for replacement. Odd thing though I still have full data capability.
Sent from my GT-I9300 using XDA
Click to expand...
Click to collapse
I have this exact same error, on the same network. Got my S3 last week, locked to Orange. Paid £18 to have it unlocked and didn't work at all. At first I couldn't even get the phone to recognize the SIM so I replaced the SIM/Micro SD tray. Now it picks up SIM cards but just doesn't register them to any network. Would be good if there is an easy fix to this, although it seems like an antenna problem which would be very difficult and expensive to fix since the antenna for calls lies on the main board. Most other parts can be replaced relatively cheaply and with ease.

Receiving/Making Phone Calls w/out SIM or WIFI!!!

OK this is my first post and it's a weird one. I've always known phones to be useless without a SIM card except for emergency calls. Well today I purchased an S4 on Craigslist. As I was bringing it home, it started to ring. I didn't answer it and shortly after I received a text. There was no SIM in it so I thought it was weird but left it alone.
When I got home, I did a factory reset, put in my old SIM card and activated it to my number. Everything went well - received texts normally, emails worked great, called my husband's phone and worked great until I looked at his phone and saw that the number that popped up wasn't mine, it was the old number. Tried calling my phone with his and went straight to vmail.
Seems like everything activated correctly except for the phone function. Called Verizon and the rep thought it was odd as well since texts went through, but could not figure it out. The rep said the phone is probably tampered with, but I've never heard of anything that could make phone calls without a SIM or wifi.*I reactivated my old phone and left the S4 with no SIM and it's still able to make/receive phone calls!! Weird!
All IMEI numbers match, physical and in About Phone even on box. Phone is not rooted according to Root checker.
Please someone tell me what this is so I can just can undo it and activate my number to the new phone.Thanks
Maybe Verizon or an emergency service was trying to call you... They don't need a sim for that.
The old phone issue is normal every time they port a number or switch a number they [email protected]#$ it up I've had it happen a couple times it on their end not yours
Sent from my SCH-I545 using xda app-developers app
The Sim is only for LTE service, you use built in CDMA radios for calling.
I honestly don't know about the number issue, take it to a corporate Verizon store (the private stores only care about sales not customer service) to have them properly activate it.
Sent from my SCH-I545 using Tapatalk
Sounds like the phone is set to nv-only mode. The vzw s4 is fully operational in this mode but it won't pull your phone info from the sim card.
This is the mode we put the phone in when flashing to carriers like page plus, selectel, etc.
If you want, you can PM me the meid of the device and/or the phone number the calls are being placed with. I'll check to see if it's an active page plus account.

[Q] Gear S =Phone Not Allowed MM#6

Hello Everyone.
I am stumped on this issue. There doesn't seem to be any solutions for me. Here is What's happening, then I will tell you what I know..
Originally an ATT watch. SM-R750A
The IMEI is perfect. Not black listed at all. (Verified with ATT,SAMSUNG, and TMOBILE)
It is unlocked by ATT - I received the code and used it with the Tmobile Sim card inside when prompted. Success.
ATT Sim cards work perfectly,and with 4G!! When my Tmobile Sim goes in there, it only allows Emergency calls.
The APN settings are automatically populated. Verified to be correct with Tmobile. Basically, everything is fine on their end..
I am getting the run around from all 3 sources. They point the finger at each other.
Example:
Tmobile :"ATT did not unlock it completely, call them and ask for it to be fully unlocked."
ATT: "Once we gave you the code, our hands are tied. Call samsung, they may be able to complete your request.."
Samsung: "This is a service/network issue. Contact who ever your sim card has service with.."
Please help me, I have tried everything I can think of.
I researched all over the internet.. There are no working solutions anywhere!!!
I even Oden flashed the Official Firmware from ATT to Tmobile, so now my Model # is SM-R750T. I get the same errors. Att sim cards still work perfectly.
:crying:
I added photos of a menu I found on the device.. I dont know what this means..
I can draw conclusions, but I still need help..
Also, I have had the Tmobile Sim card replaced twice..
If someone could help find a solution, this will help a LOT people!
Thank You AHEAD of time.
did you flash the entire firmware package?
I only flashed official firmware from ATT to TMOBILE.. That was all. If there are further steps please let me know.
I stopped at the firmware install because I thought anything extra would have just been for customizing themes, etc..
animegamemaster said:
Hello Everyone.
I am stumped on this issue. There doesn't seem to be any solutions for me. Here is What's happening, then I will tell you what I know..
Originally an ATT watch. SM-R750A
The IMEI is perfect. Not black listed at all. (Verified with ATT,SAMSUNG, and TMOBILE)
It is unlocked by ATT - I received the code and used it with the Tmobile Sim card inside when prompted. Success.
ATT Sim cards work perfectly,and with 4G!! When my Tmobile Sim goes in there, it only allows Emergency calls.
The APN settings are automatically populated. Verified to be correct with Tmobile. Basically, everything is fine on their end..
I am getting the run around from all 3 sources. They point the finger at each other.
Example:
Tmobile :"ATT did not unlock it completely, call them and ask for it to be fully unlocked."
ATT: "Once we gave you the code, our hands are tied. Call samsung, they may be able to complete your request.."
Samsung: "This is a service/network issue. Contact who ever your sim card has service with.."
Please help me, I have tried everything I can think of.
I researched all over the internet.. There are no working solutions anywhere!!!
I even Oden flashed the Official Firmware from ATT to Tmobile, so now my Model # is SM-R750T. I get the same errors. Att sim cards still work perfectly.
:crying:
I added photos of a menu I found on the device.. I dont know what this means..
I can draw conclusions, but I still need help..
Also, I have had the Tmobile Sim card replaced twice..
If someone could help find a solution, this will help a LOT people!
Thank You AHEAD of time.
Click to expand...
Click to collapse
Tmobile :"ATT did not unlock it completely, call them and ask for it to be fully unlocked."
From my understanding, there are no levels of unlock permissions. Once a device is unlocked, it's done on all levels and access.
It is unlocked by ATT - I received the code and used it with the Tmobile Sim card inside when prompted. Success.
The unlock code needs to be entered on device while connected to the ATT network...not TM's. My initial suggestion is kindly call back ATT and with the correct IMEI/ATT Sim inserted, enter unlock code again. You may need to flash back to xxxA first.
My thought here is the phone isn't unlocked according to ATT's server's Device ID data...when you reestablished connection with ATT, it locked the device again.
[Q]
You said that you got the unlock code from ATT, with TM Sim inserted, and it was a success....
Why did you go back to the ATT Sim again if you had it working?
animegamemaster said:
Hello Everyone.
I am stumped on this issue. There doesn't seem to be any solutions for me. Here is What's happening, then I will tell you what I know..
Originally an ATT watch. SM-R750A
The IMEI is perfect. Not black listed at all. (Verified with ATT,SAMSUNG, and TMOBILE)
It is unlocked by ATT - I received the code and used it with the Tmobile Sim card inside when prompted. Success.
ATT Sim cards work perfectly,and with 4G!! When my Tmobile Sim goes in there, it only allows Emergency calls.
The APN settings are automatically populated. Verified to be correct with Tmobile. Basically, everything is fine on their end..
I am getting the run around from all 3 sources. They point the finger at each other.
Example:
Tmobile :"ATT did not unlock it completely, call them and ask for it to be fully unlocked."
ATT: "Once we gave you the code, our hands are tied. Call samsung, they may be able to complete your request.."
Samsung: "This is a service/network issue. Contact who ever your sim card has service with.."
Please help me, I have tried everything I can think of.
I researched all over the internet.. There are no working solutions anywhere!!!
I even Oden flashed the Official Firmware from ATT to Tmobile, so now my Model # is SM-R750T. I get the same errors. Att sim cards still work perfectly.
:crying:
I added photos of a menu I found on the device.. I dont know what this means..
I can draw conclusions, but I still need help..
Also, I have had the Tmobile Sim card replaced twice..
If someone could help find a solution, this will help a LOT people!
Thank You AHEAD of time.
Click to expand...
Click to collapse
Try this. Go to phone dialer, type in *#2263# , dont hit call , just wait for the menu. When it comes up, select GSM band preference and if its an option, choose GSM 1800. Then swipe down to exit.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
mghtymse007 said:
Tmobile :"ATT did not unlock it completely, call them and ask for it to be fully unlocked."
From my understanding, there are no levels of unlock permissions. Once a device is unlocked, it's done on all levels and access.
It is unlocked by ATT - I received the code and used it with the Tmobile Sim card inside when prompted. Success.
The unlock code needs to be entered on device while connected to the ATT network...not TM's. My initial suggestion is kindly call back ATT and with the correct IMEI/ATT Sim inserted, enter unlock code again. You may need to flash back to xxxA first.
My thought here is the phone isn't unlocked according to ATT's server's Device ID data...when you reestablished connection with ATT, it locked the device again.
[Q]
You said that you got the unlock code from ATT, with TM Sim inserted, and it was a success....
Why did you go back to the ATT Sim again if you had it working?
Click to expand...
Click to collapse
The unlock code worked. I was not prompted to enter another unlock code. I received success notification. I immediately got the error code that you see in the pictures. Could not dial out. So i went to ATT store for some hands on troubleshooting. But I will try to use the sim card idea you mentioned. I will come back with an update.
vacortina said:
Try this. Go to phone dialer, type in *#2263# , dont hit call , just wait for the menu. When it comes up, select GSM band preference and if its an option, choose GSM 1800. Then swipe down to exit.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
Click to expand...
Click to collapse
This is a 'no-go' as well.. I will flash my firmware back to ATT and try it again.
Edit:
No, this did not work as well..
animegamemaster said:
The unlock code worked. I was not prompted to enter another unlock code. I received success notification. I immediately got the error code that you see in the pictures. Could not dial out. So i went to ATT store for some hands on troubleshooting. But I will try to use the sim card idea you mentioned. I will come back with an update.
Click to expand...
Click to collapse
The same here. I'm from Vietnam. My boss from USA visited Vietnam office and gifted me a T-mobile Gear S with the unlock code from T-mobile. Before unlocking the network, i upgrade it with the latest firmware from T-mobile (R750TUVU1A07). I then inserted a VN carrier SIM and did follow T-mobile guide as below:
1.Insert a Non-T-Mobile SIM & turn the Gear S ON.
2.The Gear S will automatically prompt you to enter the unlock code.
3.Tap in the unlock code provided by T-Mobile and click OK.
Note: The device should display code accepted
Click to expand...
Click to collapse
After i receive the successful message, i still cant make call or send message. It keep saying that "Mobile network is not available". I tried with 3 nano sim cards from 3 biggest carriers in VN but there is no luck. (These sim cards work well on the iPhone 5).
BTW, the GPS also didn't work, even before or after unlocking with the code. It keep saying "GPS signal too weak. Please connect the Gear to mobile device via Bluetooth" (or something like that).
snowinjune said:
The same here. I'm from Vietnam. My boss from USA visited Vietnam office and gifted me a T-mobile Gear S with the unlock code from T-mobile. Before unlocking the network, i upgrade it with the latest firmware from T-mobile (R750TUVU1A07). I then inserted a VN carrier SIM and did follow T-mobile guide as below:
After i receive the successful message, i still cant make call or send message. It keep saying that "Mobile network is not available". I tried with 3 nano sim cards from 3 biggest carriers in VN but there is no luck. (These sim cards work well on the iPhone 5).
BTW, the GPS also didn't work, even before or after unlocking with the code. It keep saying "GPS signal too weak. Please connect the Gear to mobile device via Bluetooth" (or something like that).
Click to expand...
Click to collapse
You most likely will not be able to use a North American S outside the US. It has nothing to do with the software...the frequency bands are different and hardcoded. You may want to check and see what bands are used by the providers in VN for cellular ie: 2G, 3G, etc and compare those to what US/Sprint uses.
I have the same issues with the GPS. Even when I'm outside, in an open area I can't even get the weather app to update. Not sure how many people have this issue, but it doesn't seem to be a topic of discussion on XDA.
snowinjune said:
The same here. I'm from Vietnam. My boss from USA visited Vietnam office and gifted me a T-mobile Gear S with the unlock code from T-mobile. Before unlocking the network, i upgrade it with the latest firmware from T-mobile (R750TUVU1A07). I then inserted a VN carrier SIM and did follow T-mobile guide as below:
After i receive the successful message, i still cant make call or send message. It keep saying that "Mobile network is not available". I tried with 3 nano sim cards from 3 biggest carriers in VN but there is no luck. (These sim cards work well on the iPhone 5).
BTW, the GPS also didn't work, even before or after unlocking with the code. It keep saying "GPS signal too weak. Please connect the Gear to mobile device via Bluetooth" (or something like that).
Click to expand...
Click to collapse
---------- Post added at 02:15 PM ---------- Previous post was at 02:12 PM ----------
animegamemaster said:
This is a 'no-go' as well.. I will flash my firmware back to ATT and try it again.
Edit:
No, this did not work as well..
Click to expand...
Click to collapse
Have you tried rooting?
http://forum.xda-developers.com/showthread.php?t=2977581
Thanks to cipherswitch
This is from "CELLUNLOCKER" where I got my unlock code...before it was free...lol....... When I click on the t mobile for network....I get "registered to networkk" popup with my ATT GS. When I call a number I get the tmobile cust servc help line...... since I am not a tmobile cust.
I cannot remember which method I used....but I can go with att or tmobile sims with no issues. Right now I have H20 as my carrier, on the ATT network...but at least I know I can go to the Tmobile network or carriers anytime
How to enter unlock codes on all Samsung models
Different phones have different Unlock Code Input Instructions, Try the following Instructions in order:
Note: Non Accepted Simcard is any simcard not from the original provider
Method #1 Insert a Non accepted simcard in your phone and power on. Once finished loading your phone will ask you to enter a code, enter the Unlock Code
OR
Method #2 (NOT applicable for newer Samsung phones, ie. Galaxy S3, S4, S5, Note 2, Note 3, etc)
Go to the dial screen on your phone as if you are going to make a call and press: #7465625*638*UNLOCKCODE# (8 digit unlock code)
OR
Method #3 (NOT applicable for newer Samsung phones, ie. Galaxy S3, S4, S5, Note 2, Note 3, etc)
Go to the dial screen on your phone as if you are going to make a call and press: #0111*UNLOCKCODE# (8 digit unlock code)
OR
Method #4 (NOT applicable for newer Samsung phones, ie. Galaxy S3, S4, S5, Note 2, Note 3, etc)
Go to the dial screen on your phone as if you are going to make a call and press #7465625*638*# Once prompted for code, enter the 8 digit Unlock Code.
When this method is used for newer Samsung phones, it will say "unsuccessful" regardless of the phone being unlocked or not.
Phone Not Allowed MM#6 Tmobile- A clue to problem?
I also have the same problem...it is frustrating.
i have an unlocked AT&T Gear S ( unlocked thru one of the unlock ebay sites. it seemed to go well, and worked)
i setup account with Tmobile, and it worked, i have had it about 2 months, all OK, until..
i took out SIM to test with my unlocked IPHONE 6+, (i have been thinking of switching all my phones to Tmobile) it also worked OK,
Then i swicthed it back into the Gear S, and the trouble started (unless it was a conincidence),
'Phone not allowed MM#6', it tried everything.
1. reset Gear
2.rebooted thru the gear boot menu
-i called Tmobile, they did not have answer,m they asked me to try a new SIM, which i did online and updated account with new SIM,
same problem.
3.Tmo said maybe not complety unlocked to contact AT&T but i doubted this,
4. I tried a freinds SIM from his Iphone 6+ (on Tmo) it worked great in my Gear Sm and my 'unlocked Ipphone 6'
5. i tried my Gear S SIM in my Iphone, message poped up 'Phone not allowed' (this time no MM#6)
6. called Tmo again (maybe 3rd time) suggested another new SIM card, they everything on there end looks fine, they checked imei, sim card etc, all OK.
i told them from what i have read the forums mentioned a network problem, not a phone problem.
They connected with Samsung, they said they can try reflashing the Gear S, if i send it in to them,
7. i called Tmo again, and i spoke one rep who , GAVE ME A CLUE TO PROBLEM.. he found a note concerning the Gear S,
it said if the user puts the Gear S SIM cards (wiith the 'wearable plan') into another phone, it will block the account until the user reinstalls SIM into Gear S.
8. if this the problem, iit is not reseting itself when SIM is back in Gear S.
9. Not sure what to do next.
the last Tmo rep told to go into Tmo store, and they will try another new SIM, and ask them to try new SIM and my in anoother Gear S, but it seems many tmo stores dont have Gear S on hand, only display it am checking.
10. One idea may be to close the whole account and open new account for the Gear S.
did anybody have luck with this problem?
perdikoylis said:
I also have the same problem...it is frustrating.
i have an unlocked AT&T Gear S ( unlocked thru one of the unlock ebay sites. it seemed to go well, and worked)
i setup account with Tmobile, and it worked, i have had it about 2 months, all OK, until..
i took out SIM to test with my unlocked IPHONE 6+, (i have been thinking of switching all my phones to Tmobile) it also worked OK,
Then i swicthed it back into the Gear S, and the trouble started (unless it was a conincidence),
'Phone not allowed MM#6', it tried everything.
1. reset Gear
2.rebooted thru the gear boot menu
-i called Tmobile, they did not have answer,m they asked me to try a new SIM, which i did online and updated account with new SIM,
same problem.
3.Tmo said maybe not complety unlocked to contact AT&T but i doubted this,
4. I tried a freinds SIM from his Iphone 6+ (on Tmo) it worked great in my Gear Sm and my 'unlocked Ipphone 6'
5. i tried my Gear S SIM in my Iphone, message poped up 'Phone not allowed' (this time no MM#6)
6. called Tmo again (maybe 3rd time) suggested another new SIM card, they everything on there end looks fine, they checked imei, sim card etc, all OK.
i told them from what i have read the forums mentioned a network problem, not a phone problem.
They connected with Samsung, they said they can try reflashing the Gear S, if i send it in to them,
7. i called Tmo again, and i spoke one rep who , GAVE ME A CLUE TO PROBLEM.. he found a note concerning the Gear S,
it said if the user puts the Gear S SIM cards (wiith the 'wearable plan') into another phone, it will block the account until the user reinstalls SIM into Gear S.
8. if this the problem, iit is not reseting itself when SIM is back in Gear S.
9. Not sure what to do next.
the last Tmo rep told to go into Tmo store, and they will try another new SIM, and ask them to try new SIM and my in anoother Gear S, but it seems many tmo stores dont have Gear S on hand, only display it am checking.
10. One idea may be to close the whole account and open new account for the Gear S.
did anybody have luck with this problem?
Click to expand...
Click to collapse
Call tmo back and have them make sure you have the right data plan I had the same problem and mine was on a tablet data plan not mobile/watch plan
I am experiencing a similar issue with TMobile. My thread is in here, http://forum.xda-developers.com/gear-s/help/gear-s-longer-able-to-register-tmobiles-t3040635
I have the factory unlocked international version, SM-R750W, and several people here said it wouldn't work. It worked perfectly for a day, then nothing. New SIM, it worked perfectly again for maybe 5 minutes.
HagbardCelineII said:
I am experiencing a similar issue with TMobile. My thread is in here, http://forum.xda-developers.com/gear-s/help/gear-s-longer-able-to-register-tmobiles-t3040635
I have the factory unlocked international version, SM-R750W, and several people here said it wouldn't work. It worked perfectly for a day, then nothing. New SIM, it worked perfectly again for maybe 5 minutes.
Click to expand...
Click to collapse
Still no luck, but maybe a couple more clues;
1. As the tech support advised, I went to a Tmo store, and they swapped the nano sim , no help.
2. I put in a sim from my friends tmo iPhone. It seemed great.
3. I called tech support back, they escalated problem to the engineering dept,
Said it may take 2 days to hear back...... So far no luck, please let me know if you have better results.
(I did check the plan online and with support to be sure it was correct.- the wearable / watch plan)
I feel it has something to do with there network 'rejecting' my imeo, but support checked that several times, as said it is correct.
perdikoylis said:
Still no luck, but maybe a couple more clues;
1. As the tech support advised, I went to a Tmo store, and they swapped the nano sim , no help.
2. I put in a sim from my friends tmo iPhone. It seemed great.
3. I called tech support back, they escalated problem to the engineering dept,
Said it may take 2 days to hear back...... So far no luck, please let me know if you have better results.
(I did check the plan online and with support to be sure it was correct.- the wearable / watch plan)
I feel it has something to do with there network 'rejecting' my imeo, but support checked that several times, as said it is correct.
Click to expand...
Click to collapse
They escalated my situation as soon as I called them on Tuesday and told me 3 days. Nothing yet.
Have you used the Tmobile IMEI check? http://www.t-mobile.com/verifyIMEI.aspx
I just tried it and it doesn't recognize my IMEI....But if that was going to be a problem, shouldn't that have meant it would never work? I can't think of any reason it would work for a day before they shut it off.
I had same result "did not recognize" with there Imei checker, further, the support reps checked several times and said it is Ok, My gear s is an unlocked AT&T, it did work for the first 2 months (until I removed sim to test in my iPhone ( I was considering switching all my phones to Tmo) Maybe coincidence? + But with a friends sim (from his iPhone ) it worked immediately , it even populated the Apn etc settings, but i did not leave on more than 1-2 minutes to test.
When I put my sim back in, it does not register, it does even show phone number, says:
"Phone not allowed MM#6" and emergency calls only.
I had this same issue come up. The way I solved it was to close out the account for my phone number tied to the watch wearable plan. And then I created a new phone account for the wearable plan with a new number. And got a new sim card from T-Mobile at the time of creating the new wearable plan / number. It seems that the phone number that was previously tied to my galaxy gear s was not blacklisted, but the services were limited on it because I had taken the sim card out of the gear s watch and put it into a cell phone to test if there was service on it. So that flagged the wearable phone number account like I was trying to steal data/phone service from T-Mobile by using the only $15 / month plan on an actual phone. Like said above, the services are supposed to be restored once you put the sim back into the watch, but there is a bug with T-Mobile's service in doing so. So in the end, I closed out the "flagged" account, opened a new account and will never put the sim card into a phone again in the future.
same the issue
snowinjune said:
The same here. I'm from Vietnam. My boss from USA visited Vietnam office and gifted me a T-mobile Gear S with the unlock code from T-mobile. Before unlocking the network, i upgrade it with the latest firmware from T-mobile (R750TUVU1A07). I then inserted a VN carrier SIM and did follow T-mobile guide as below:
After i receive the successful message, i still cant make call or send message. It keep saying that "Mobile network is not available". I tried with 3 nano sim cards from 3 biggest carriers in VN but there is no luck. (These sim cards work well on the iPhone 5).
BTW, the GPS also didn't work, even before or after unlocking with the code. It keep saying "GPS signal too weak. Please connect the Gear to mobile device via Bluetooth" (or something like that).
Click to expand...
Click to collapse
Hi...I have same the issue...now are you solve? You can help me this issue?...thank you
A good looking digital watch
zztoine said:
Hi...I have same the issue...now are you solve? You can help me this issue?...thank you
Click to expand...
Click to collapse
No, i follow this guide to try some features of the Gear S. But my phone become sluggish, and the GPS still not work.
http://forum.xda-developers.com/gea...ll-gear-manager-connect-t2934307/post60592795
So, right now, the Gear S is just a digital watch to me, ha ha.
The error is specifically a sim/network error unfortunately and more importantly this;
9 out of 10 times MM6 error means the phone has been reported lost/stolen and the IMEI has been network blocked.
Here are a few options that could be causing most of the issues I have read;
At&t is NOT open and a fan of allowing devices outside their network. Therefore its possible your device is literally reported as lost/and or locked to at&t and they dont want it on T-Mobile. And your best bet is to raise hell threating an investigation by the FCC.
At&t re-locked your device when att sim is put in.

Categories

Resources