Has anyone found a solution to the fact that the contact photos look bad and pixilatted. Cheers
Its a sync issue, there is no fix unfortunately as yet. Hopefully google will sort the issue with their wireless sync, but im not holding my breath. I have put the contacts on my phone then disabled syncing of them. Then I update the photos and its fine.
Hmm...intersting....could you explain how you fixed it in a bit more detail ( I ain't too bright ).
I didn't try to sync them at all...they are all images I've taken with the Hero's phone, at max quality. If anyone calls me and the image comes up - quite frankly it look embarassing
cheers
Are we sure its not the Hero doing a really bad job of compressing them before they leave the handset on their merry way across the internet to GoogleMail ?
I hope so, as this means HTC can do a better job on the thumbnails and make them small enough for syncing.
I synced my contact photo's via Exchange, and they are blurry as well.
So its an HTC bug then. Well at least to stands more chance of it being fixed Can't see Google nor Microsoft fixing their end for HTC.
Just out of interest, is there anyone here who is NOT experiencing this problem?
I have emailed HTC tech support - will post back when I hear back from them.
I haven't experienced pixelated contact photos, only the problem with photos not getting displayed off of Facebook.
So when someone calls you Woobit - you see their contact photo sharp and clear?
Interesting - were they photos taken with your phone or ones you uploaded. Anything specific about them or how you assigned them to your contacts?
cheers
The pics from Facebook on my hero are fine (a little grainier perhaps) its ones from my photo album from imported DSLR images that look awful post syncing.
joemax said:
The pics from Facebook on my hero are fine (a little grainier perhaps) its ones from my photo album from imported DSLR images that look awful post syncing.
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We are talking about the contact photo which appears when he or she is calling you, or vice versa. How about you?
Well as these images are sourced from either Facebook automatically or hand picked from your photo albums... yes
Images Facebook has provided are of a dramatically better quality than those hand picked from the Albums application when seen in the Phone application (when called or you call).
It appears that once the Hero has synced to Googlemail, the Album sourced 'call' photo will be reduced to looking awful. HTC or Android is munching them up.
The Facebook ones stay pretty clean.
Ok, heres whats happening with me, and this happened on all devices I have used, HTC Touch HD, HTC Touch Pro2, Diamond etc and also the Hero.
Say you have all your contacts initially downloaded from Google and synced with your phone. They all come down, so turn sync off as not needed for contacts anymore.
Link your contacts to Facebook, images all come down, work fine.
1 week later, they are still all fine, good quality, can see the pic when calling.
Now, sync again with Google or Outlook and it sends the pics to the server or to outlook, but then it sends them back to the phone (I presume because the phone thinks they have changed in some way).
When they come back, they are grainy and rubbish, so this is something to do with the sync.
Try it, turn off all syncs and replace some pics with decent pics and they will stay that way, unitil you sync.
Just tried that Nice-Lad.
Turned off all syncing. The re-assigned an image to my contact ( my home phone ). Called myself from my homephone - and the new image popped up looking totally crap as before
BUT... the whole point of syncing as that you can add contacts, calendar events etc on your computer and have them automagically appear on your phone.
Turning it off is a work around 'maybe' but makes contact and event management useless.
HTC need to keep a local cache of images and use these in preference to those it gets back from Google (seemingly messed up by HTC before sending to Google). Facebook ones dynamically change when ever a friend updates their profile picture... these appear not to be affected by the same degree.
J-Zeus said:
Just tried that Nice-Lad.
Turned off all syncing. The re-assigned an image to my contact ( my home phone ). Called myself from my homephone - and the new image popped up looking totally crap as before
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Ok, it may be as its stored in the cache so won't change. Or, try changing to WIFI and re-assign a totally different image. Could be the mobile network downloading the image with network compression...?
joemax said:
BUT... the whole point of syncing as that you can add contacts, calendar events etc on your computer and have them automagically appear on your phone.
Turning it off is a work around 'maybe' but makes contact and event management useless.
HTC need to keep a local cache of images and use these in preference to those it gets back from Google (seemingly messed up by HTC before sending to Google). Facebook ones dynamically change when ever a friend updates their profile picture... these appear not to be affected by the same degree.
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Oh yeah, I never said it was ideal, I was just pointing out that its an issue with the Syncing. My contacts are now fine, but I know what you mean when you change a contact, you want it to update in Google or Outlook.
It is very annoying and always has been, it needs fixing. Google are aware of it, I posted a comment on their forum and someone said they were looking at it, but that doesn't usually mean anything.
Would not be as noticable if we didn't have full screen caller display.
My N85 had a nearly as large an image for callers... never a problem on that... I synced with iSync over Bluetooth and
All HTC need to do to get around this is to keep a local copy of each thumbnail and ignore what Google sends back or is created to send to Google... which ever is the case causing the issue.
As a side note... I've noticed all my Facebook contacts that are also in my Mac Address book and therefore in Google contacts (I use Spanning Sync to mediate between all three) have a line of code in the Note section.
Appears that the Hero 'tags' these contacts and inserts the data into the Note field. Both in Google Contacts as well as passing through to my Mac AddressBook.
Like this...
<sn>id:578756042/friendof:706653099</sn>
But only if they have a Facebook profile picture that the Hero has downloaded. Some contacts that must have a privacy setting set in their Facebook profile, have no picture and this no line of code.
Anyone else notice this ?
J-Zeus said:
So when someone calls you Woobit - you see their contact photo sharp and clear?
Interesting - were they photos taken with your phone or ones you uploaded. Anything specific about them or how you assigned them to your contacts?
cheers
Click to expand...
Click to collapse
Usually I don't really look at the picture when someone calls me, too busy answering I just had my gf call me so I could study the caller pic, and yeah, it could be better. The picture is synced from her Facebook account, and it taken with a not too expensive cell phone so the picture wasn't too sharp from the get go.
Basiclly: quality could be better, but I find the missing contact pictures more of a problem
woobit, try going to the Albums app and hitting the Facebook tab, mine earlier today (not tried before) grabbed a whole load of Facebook profile pictures that were not grabbed by the People app and its Groups tab.
Also, I think those friends with certain privacy settings will not allow their profile picture outside of Facebook.
I have a few missing but far more than I had prior to using Albums.
Worth a go
UPDATE:
Well I gave up with HTC email support, as they couldn't get their head around the fact that it is NOT a camera issue.
So I rang them, and the chap I spoke to was less then helpful - basically telling me there was no fix, he didn't know if they were working on a fix, and that it was all Google/Androids fault*
He seemed to think the problem was that when you assign an image to a contact, they phone makes a tiny thumbnail that is assigned to the contacts info page ( what you see when you view their details. Then, when that contact rings the phone tries to enlarge the very small image that you see in the contact page - thereby it is pixilated to look at.
Is this a problem with other Android phones? And surely to Christ someone in quality control s supposed to pick up these ( glaring ) errors?!
* This becomes somewhat of a pattern - each blaming the other so they don't have to take responsibility and actually do something.
So here's my problem....
With my old EVO 4G, this worked fine.
I get the EVO 3D, and set up my Google Apps account as an Exchange Mail Account and go about my day. I eventually start to realize that inline images (like a screenshot pasted into the sender's message body) will not show. I get a grey box outlining where the image should be. Clicking the option to "Download Images" goes through the process like it's downloading something, but when that completes, I don't see any images. Leaving the message / mail app and coming back also changes nothing.
I call up HTC and ask. Turns out the first guy I talked to could not find that topic in his help topics lists, and had to go ask people. He came back with the suggestion for me to use a 3rd party mail app like K-9 or TouchDown in order to get my mail. ...HTC saying to use another program because theirs doesn't work... weird.
That is not acceptable to me. (plus the fact that I couldn't get K-9 to connect to a Google Apps Exchange account.)
Other apps like TouchDown just seem silly and impractical, and I don't like the idea of adding some 3rd party app to do something that my phone is supposed to be able to do to begin with. (excessive)
I talk to HTC again after I figured out that it's just with using Google Apps accounts as an Exchange account on the phone, because if I set up the same email address as a POP account in the stock HTC Mail app, I see those images. If I have it set to prompt me to download images, then I'll see a blue ? in place where the image is recognized to be, and it shows when the images are downloaded. (No blue ? was shown when set up as Exchange, and no image was shown after 'download' finished.)
This guy seemed to actually understand what I was talking about, even tested it himself with his own setup, but ended with feeding me the phrase that he was going to be escalate my 'ticket.' (No, I haven't heard back on the topic)
Long story short. I recently had an issue where a client sent an email with a screenshot and a description in the body that referred to the image. I received this on my phone, and since this client hasn't had the best reputation of providing details when explaining things, I replied asking for details that were already in the image.... ...the image that I had no idea was there.
SO. Does anyone know how to get inline images to work with the HTC EVO 3D using Google Apps as an Exchange account?
I've resorted to using the Gmail app but that is also undesireable, because that is now mixed with my personal account and I have to manually switch accounts within the app each time I check mail. Also, you can't create an Android shortcut to a Gmail account inbox like you can with the HTC Mail accounts.
Also, with the latest update to the EVO 3D (I'm using the de-odexed stock ROM update of 2.08.651.2), I've noticed has removed a few things from some key settings menus:
1. Camera options no longer has Shutter Sound = off option
2. HTC Mail app settings for POP account no longer has option to choose HTML vs. Plain Text even though 'format' is listed in the decription for the "Send & Receive" menu)
Again, my EVO 4G didn't have this issue. I understand the versions of the Mail apps are different, but shouldn't things get better with time?
Thanks for your time, hopefully someone can help figure out the images problem, By not being able to see/know about content, it's starting to affect work, and that is a problem.
So, I've used like every twitter app out there, went back to them all many times, and I'm still in love with Plume. The problem is, it doesn't support other networks using a custom api url. So, I've been forced to use ubersocial to solve this issue.
I use proxlet to block out some of my twitter users that I don't want to see all the time, as well as specific apps, so I really need proxlet, or at least a way to block those same people/apps on plume. Now, I know plume comes with a management tool to do this, but the problem is, it would be an extreme pain in the butt to manually add one person at a time into plume, as I have many listed in my proxlet ignore list.
I was just wondering if anyone knows of a way to mass import blocked contacts into Plume. I know it has the import/export feature, but it has to be in the plume format already. Just curious to know if anyone could tell me an easy way to do this, just to keep them both synced up pretty well. Thanks!
I hope I'm just being really dumb here, but I can't work out how to view friends' albums on Facebook on my prime (using the official app).
When I browse a profile on my phone using the same app, I get the - About - Friends - Photos - Likes thumbnails, but not on my Prime.
Anyone else noticed this?
facebook seems to update like every three days, honestly your better off making a shortcut in your web browser and using their mobile site, its touch oriented and works better than any app i have used. You can also get your notifications from facebook going to your email so you can get notifications when people message you or whatever in email instead of in the notification bar and it still takes you directly to the content.
Sure its an extra button press but thats what works well for me. YMMV.
Was kind of expecting a 'use the browser' response, which is fair enough I guess.
Just wondered why the feature was removed or if it's just hidden somewhere.
I prefer using apps to browsers.
I have a new T-Mobile Galaxy S5. I'm using the stock email app with my organizations Exchange messaging system. My particular account has multiple folders with rules that route messages depending on the sender, pretty common for business users.
The problem is that when I receive two or more emails to any folder other than inbox the notification displays the wrong message. For example, if I get a couple of new emails to a folder called VIP the notification will indicate two new messages, so far so good. However, when I take a closer look the messages indicated are actually the newest from my inbox which could be hours or days old rather than the correct one just received in the VIP folder. It only happens when there are multiple notifications pending for a single account and only within the context of the notifications. If I go to the email app itself everything is where it should be.
Unless I'm missing something this is a huge flaw and I can't imagine how this could have escaped testing. I would very much appreciate if anybody could please advise.
Thank you
Kevin
Given that the problem is the type of notification, it's just as likely caused by the remote Exchange server as the email app. If you did a forum search to see if others are seeing the same problem, it would be a lot easier to discern a pattern.
If you want to expedite fixing (a possible) email bug, take the time to describe it well in a post to the Android /Google bug list. Or more expediently, try using a third party Exchange compatible mail app and see if that resolves the issue.
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fffft said:
Given that the problem is the type of notification, it's just as likely caused by the remote Exchange server as the email app. If you did a forum search to see if others are seeing the same problem, it would be a lot easier to discern a pattern.
If you want to expedite fixing (a possible) email bug, take the time to describe it well in a post to the Android /Google bug list. Or more expediently, try using a third party Exchange compatible mail app and see if that resolves the issue.
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I thought about the backend too but after so many years of using various phones and email clients with Exchange it seemed to me like it was the device. Sure enough, Nine, Touchdown and Mail Wise all work perfectly. Therefore, it’s likely an issue with the stock email app and an obscure one at that. I will pursue reporting the problem as you suggested and take up the matter with T-Mobile too. Searches on XDA and the internet turned up nothing but that could just be me missing something.
Thanks
kssm said:
I thought about the backend too but after so many years of using various phones and email clients with Exchange it seemed to me like it was the device. Sure enough, Nine, Touchdown and Mail Wise all work perfectly. Therefore, it’s likely an issue with the stock email app and an obscure one at that. I will pursue reporting the problem as you suggested and take up the matter with T-Mobile too. Searches on XDA and the internet turned up nothing but that could just be me missing something.
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I'm not sure that complaining to TMobile will do much. But Google does take the Android bug list seriously. It sounds like you have a good handle on the issue now. Well done.
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