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My daughter has an unrooted flyer and has had it for about a month. Shes never dropped it and its in new perfect condition. Out of nowhere it just stopped chargin. The charger fits in fine ive even tryd a different charger its just not taking a charge. Dose anyone know what this could be?
Sent from my PG86100 using XDA App
I have seen a couple of people with the same charging problems you are having... they had to get them repaired
Sent from my HTC EVO View Tablet
jayochs said:
I have seen a couple of people with the same charging problems you are having... they had to get them repaired
Sent from my HTC EVO View Tablet
Click to expand...
Click to collapse
Do you know how much it cost or if it was covered under warranty
Sent from my PG86100 using XDA App
bmoreboy02 said:
Do you know how much it cost or if it was covered under warranty
Click to expand...
Click to collapse
If its less than a year old, not rooted, and no evidence of physical damage or water damage, then they have to fix it under warranty.
redpoint73 said:
If its less than a year old, not rooted, and no evidence of physical damage or water damage, then they have to fix it under warranty.
Click to expand...
Click to collapse
Yeah I just got mine fixed for it stop charging. I was happy they didn't even say anything about it being rooted might have just gotten very lucky. They also didn't delete data thank God. Hope they do same fur you.
Do you know if she may have mistakenly put the wrong side of the charger in? That's what I did for a second and it wouldn't charge anymore couldn't even connect to computer.
Sent from my SPH-D710 using xda premium
Im not sure if thats whay she did or not. Of course if she did she wont admit it but nothin looks damaged. As of right now its still at 80% but i have a feeling once this thing dies we wont be abke to power it back up. It was xmas gift from her grandmother and of course her grandmother cant find the reciept and paid cash for it. I called geek squad and they said theres nothin they can do because theres no reciept and we dont have bestbuys insurance. They told me to call htc and see what they can do. Also is there maybe a power mat for tablets like there is for phones?
Sent from my PG86100 using XDA App
bmoreboy02 said:
They told me to call htc and see what they can do. Also is there maybe a power mat for tablets like there is for phones?
Click to expand...
Click to collapse
Power Mat requires access to the charge port, or to replace the battery door. So that's not going to help you in this case. Calling HTC is your best bet.
Had a problem like this. The Tab inside the charging port was pushed in too far. I took the case off, and pushed the tab back out then reset the two positioning tabs to hold the connection tab in the correct position. If those two positioning tabs are not depressed deep enough the connection tab can be pushed in out of place and no connection is made.
Im not mechanically incline enough to do that lol.....i called htc and told em the story there sent me out a package with a return shipping package. Apparently this is a common issue. They said as long as theres no physical damage or water damage it shouldnt be an issue. The case has been in an otterbox since day one
Sent from my PG86100 using XDA App
Just wanted to update that i got my flyer back from HTC and they fixed tbe charge port and also gave me a brand new charger just incase the last one was at fault i guess. Really happy with there customer service. Counting the fact i didnt have the original reciept they really didnt have to do anything
Sent from my PG86100 using XDA
bmoreboy02 said:
Just wanted to update that i got my flyer back from HTC and they fixed tbe charge port and also gave me a brand new charger just incase the last one was at fault i guess. Really happy with there customer service. Counting the fact i didnt have the original reciept they really didnt have to do anything
Sent from my PG86100 using XDA
Click to expand...
Click to collapse
I'm having the same issue with the charging port on my son's View. I just emailed HTC support. What numer or email did you use?
shaun0207 said:
I'm having the same issue with the charging port on my son's View. I just emailed HTC support. What numer or email did you use?
Click to expand...
Click to collapse
I got my flyer a week ago and have the same problem. Did you try turning it off and letting it charge? thats how i charge mine now
quoshon said:
I got my flyer a week ago and have the same problem. Did you try turning it off and letting it charge? thats how i charge mine now
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Click to collapse
yeah that is not working
Likely has to go back to HTC
check out XBMC the future of TV
http://www.xbmchub.com/forums/register.php?referrerid=5757
Help with self-fixing my HTC View tablet
Renegade360 said:
Had a problem like this. The Tab inside the charging port was pushed in too far. I took the case off, and pushed the tab back out then reset the two positioning tabs to hold the connection tab in the correct position. If those two positioning tabs are not depressed deep enough the connection tab can be pushed in out of place and no connection is made.
Click to expand...
Click to collapse
Hi- would you mind sending me directions on how you took apart your tablet to fix this issue? Thanks so much!!
chillykim said:
Hi- would you mind sending me directions on how you took apart your tablet to fix this issue? Thanks so much!!
Click to expand...
Click to collapse
Here you go buddy
https://www.youtube.com/watch?v=8mh78v7CZS8&feature=youtube_gdata_player
Sent from my SPH-L900 using Tapatalk
Hia guys, something strange happened to me the other day..
I had some change of money in my pocket and when i i put my phone in the same pocket i
and i pulled it out some time later, my change was magically stuck to the back of my phone..
So i tried that again, and it seems that my loudspeaker of the phone is still magneticaly charged. I tried this with some other phones, including the iphone but no phone did the same..
This is kinda odd because as far i know phones arent allowd to do this.. what if i slide it on accident my pin or credit card allong its back.
I
Am i the only one w
Please give me some info on what to do next. Ill post a video later on.
Its your battery your batteries giving off a magnetic field
Sent from my HTC Desire using xda premium
yusdi said:
Its your battery your batteries giving off a magnetic field
Sent from my HTC Desire using xda premium
Click to expand...
Click to collapse
No it's the speaker,i noticed that when I disassemble the phone to remove the battery.
Sent from my LT26i using Tapatalk 2
Of course the speaker is magnetic, that's how it works. I didn't think it was that strong though.
Sent from the Delta Quadrant using a transwarp conduit.
NoFxor said:
Hia guys, something strange happened to me the other day..
I had some change of money in my pocket and when i i put my phone in the same pocket i
and i pulled it out some time later, my change was magically stuck to the back of my phone..
So i tried that again, and it seems that my loudspeaker of the phone is still magneticaly charged. I tried this with some other phones, including the iphone but no phone did the same..
This is kinda odd because as far i know phones arent allowd to do this.. what if i slide it on accident my pin or credit card allong its back.
I
Am i the only one w
Please give me some info on what to do next. Ill post a video later on.
Click to expand...
Click to collapse
the magnet on the speaker of the xperia s/p/u/sole/go is not covered, with materials that have magnetic permeability properties, and absorb magnetic field! becose they fownd a way to make it not interfere with the compass and other stuff and to make stronger the magnetic field detection!
so i think is not a problem since is not powerful enough to damage stuff like credit cards!
"found on goolge"
thankss guys
Thanjs for your replies! I was a bit nervous about this what i had a defect phone,
Thanks guys!
Hey.. i have the sony xperia s now for a few weeks. And i have to say, it has broken 2 of my credit cards!! Now i am searching for a new backcover to protect my cards from the phone -.-
I was amused when I pulled my XPS out of my pocket and had a bunch of coins stuck to the back of it
I'll make sure I don't keep it next to my cards from now on though!
If the Xperia S magnetic speaker can demagnetize and damage credit card, then it is really having strong magnet...
And the only advantage of having a mobile phone demagnetizer is when you are in date and don't want to pay the bills...
Sent from my LT26i using Tapatalk 2
I need some help here friends, my cousin bought in the states an Xperia U, and he was watching youtube when the phone died completely, i dont know exactly what happend, but i'm trying everything in this device and nothing works, no flashmode, fastbootmode, no power and volume up trick, nothing.
its a really weird case, because every time I plug in the usb charger led stays red, and no change form there, nothing seems to work, any ideas, has anyone faced this issue, i cant ask for warranty because i live in Ecuador, and is kinda far you know lol
Leave it charging for an hour
Sent from my ST25i using xda app-developers app
ianstump said:
Leave it charging for an hour
Sent from my ST25i using xda app-developers app
Click to expand...
Click to collapse
thanks for your reply bro, but i have left it over the night and the led is always red, i have switched batteries with other U's but same issue, i don't know what happens
Xtrifer said:
I need some help here friends, my cousin bought in the states an Xperia U, and he was watching youtube when the phone died completely, i dont know exactly what happend, but i'm trying everything in this device and nothing works, no flashmode, fastbootmode, no power and volume up trick, nothing.
its a really weird case, because every time I plug in the usb charger led stays red, and no change form there, nothing seems to work, any ideas, has anyone faced this issue, i cant ask for warranty because i live in Ecuador, and is kinda far you know lol
Click to expand...
Click to collapse
Well, if you tried everything then the phone has a hardware problem
Try to go to Sony Tech Service in your country, there is no International Warranty so you can take the phone to the Sony Tech Service to repair it, if it is too expensive (and I think it will be) then contact Sony to send the phone to Sony USA
I had a problem with a HTC Nexus One in 2011 that I bought from Amazon and two weeks later the power buttons does not worked anymore so I contacted to Amazon (the first 30 days Amazon cover the warranty) and I sent the phone to Amazon and they paid the shipping that it was like 50$
Another problem was with the HTC Nexus One of my brother (we bought two Nexus One from Amazon) problems with 3G connection, heat problems and sometimes the phone sudenly reboot, so he contacted HTC and he just sent the phone (no box, no back cover, no battery, no cables) to HTC USA and 15 days later the phone came repaired and still works, I dont know how much it was the shipping
Try these options and obviously dont try to open the phone
Sorry for the long post
tttony said:
Try these options and obviously dont try to open the phone
Sorry for the long post
Click to expand...
Click to collapse
thanks bro ill do that, hope its not to expensive, but there's no other way, if anyone knows something, please help me, if not i'll be shipping this phone back to the states, as i think it's a hardware issue too
Hey guys,
I'm new to the DNA forum and I've searched through a few threads about this but I haven't been able to find much help. Here we go: so as the title states the phone won't turn on and when I put it on the charger no LED's turn on to resemble a charge at all. I've tried the power button for 20 seconds, nothing happens, I've tried the power button, volume down, and even power, volume up and down. None of these seem to give life to the phone.
This is actually my friend's old phone and he got a replacement for it already I'm just trying to see if I can get it working again. So really I have a free DNA to diagnose because Verizon doesn't want it back.
Phone wasn't rooted before it died, pure stock.
Anybody have a suggestion or path you think I should take?
Thanks ahead of time,
monkey
monkey082506 said:
Hey guys,
I'm new to the DNA forum and I've searched through a few threads about this but I haven't been able to find much help. Here we go: so as the title states the phone won't turn on and when I put it on the charger no LED's turn on to resemble a charge at all. I've tried the power button for 20 seconds, nothing happens, I've tried the power button, volume down, and even power, volume up and down. None of these seem to give life to the phone.
This is actually my friend's old phone and he got a replacement for it already I'm just trying to see if I can get it working again. So really I have a free DNA to diagnose because Verizon doesn't want it back.
Phone wasn't rooted before it died, pure stock.
Anybody have a suggestion or path you think I should take?
Thanks ahead of time,
monkey
Click to expand...
Click to collapse
I'm going to go out on a limb here and say that you need to ask your friend for the complete story. What happened prior to the phone being bricked? Was there water damage or any other damage. Have you tried other charging cables that are known to be working and looked to make sure the pins inside the charge port have not been broken?
Sounds bricked to me. If it is bricked only way to get it working is to jtag it and send it out. It will be cheaper than paying for a new dna and if you really want it, it would run you a lot less in terms of money for a jtag repair.
Sent from my HTC6435LVW using xda app-developers app
Try letting it charge a full 24hrs and then see if it powers on. If that doesn't work then consider jtag
Sent from my 5 Senses of DNA
Not sure if I'll go the JTAG route or not. Like I said the phone has been replaced already it just sucks I can't take advantage of the phone. I have it sitting on the charger now, going to see if it'll work after a long period of time. There's no water damage, Verizon has checked it already.
If I would JTAG it...what would come of that. I'm not 100% familiar with JTAG, I just did a small amount of googling about it. Looks like a diagnostic procedure?
Sent from my Nexus 7 using Tapatalk HD
monkey082506 said:
Not sure if I'll go the JTAG route or not. Like I said the phone has been replaced already it just sucks I can't take advantage of the phone. I have it sitting on the charger now, going to see if it'll work after a long period of time. There's no water damage, Verizon has checked it already.
If I would JTAG it...what would come of that. I'm not 100% familiar with JTAG, I just did a small amount of googling about it. Looks like a diagnostic procedure?
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
Its like a low level format that will restore to factory configuration.
It will get the phone working for a smaller coast than purchasing a new one. So you would still be taking advantage of getting a new phone. If you purchase the phone through Verizon with an upgrade you will be spending around 250$ where as opposed to getting it jtaged I believe you will only be paying 65$ (not sure about price) if you go through mobile tech.
Sent from my HTC6435LVW using xda app-developers app
Upgrade cost
Jaggar345 said:
It will get the phone working for a smaller coast than purchasing a new one. So you would still be taking advantage of getting a new phone. If you purchase the phone through Verizon with an upgrade you will be spending around 250$ where as opposed to getting it jtaged I believe you will only be paying 65$ (not sure about price) if you go through mobile tech.
Click to expand...
Click to collapse
The upgrade cost is only $99 nowadays. I just got mine Monday from Fry's Electronics for $99.99. If they didn't have it, I was going to order it from wireless [dot] amazon [dot] com for $99.99.
Interesting...I may have to go that route, I'm considering taking it apart and getting a voltage reading off the charging port. That'll at least tell me if the port is working correctly. If I go down that path I'll keep you all updated.
Sent from my Nexus 7 using Tapatalk HD
They must have dropped price since I got it. It was the same on Amazon and verizon when I get my dna
Sent from my HTC6435LVW using xda app-developers app
I took the back off only to find out I don't have screwdrivers small enough to take it all apart. Also couldn't get a correct reading from anywhere. Back to the drawing board for now...
Sent from my Nexus 7 using Tapatalk HD
Did you try a wireless charging pad? That might work who knows
Sent from my HTC DNA With sense 5
dragonstalker said:
I'm going to go out on a limb here and say that you need to ask your friend for the complete story. What happened prior to the phone being bricked? Was there water damage or any other damage. Have you tried other charging cables that are known to be working and looked to make sure the pins inside the charge port have not been broken?
Click to expand...
Click to collapse
Happened to me too on the 2.04 shipped. Totally unrooted n it just went black and never woke up. Set it down, picked it up. That's it.
Sent from my HTC6435LVW using xda app-developers app
---------- Post added at 11:21 PM ---------- Previous post was at 11:18 PM ----------
Desert Dwarf said:
The upgrade cost is only $99 nowadays. I just got mine Monday from Fry's Electronics for $99.99. If they didn't have it, I was going to order it from wireless [dot] amazon [dot] com for $99.99.
Click to expand...
Click to collapse
Got mine the 15th for $49.95 from Amazon
Sent from my HTC6435LVW using xda app-developers app
Greetings, I purchased a Droid DNA on craigslist and thought I had a great deal, the phone turned on, then turned off and never would take a charge again. After contacting verizon and having them tell me to return the device to the"retailer" I purchased the device from, I contacted HTC directly. HTC provided me with an amazing customer service expirence, it was weird and erie how good the service was. They gave me a ticket number number and an address to ship the device to, they didnt care where I purchased it. They day it arrived they fixed it and sent it back with a new motherboard less than 24 hours after delivery conformation. The device works perfectly.
I guess what I am getting at is if you can put the phone back together and make it look like you didnt take it apart, call HTC and create a repair order. All these devices come with at least a 1 year warranty.
I hope you get your device working regardless.
Yeah HTC support is by far the best support I have ever experienced. I felt the same way. My charger was bugging out and I called they got all my info and just said they would send a new one for free and to throw the other one out. They called me today and I missed the call but they didn't leave any message. Wondering if I should call them back or not, but oh well.
Sent from my HTC6435LVW using xda app-developers app
Little late on my update but I did get the phone apart and back together. I didn't see anything that stuck out, no water damage, etc.
I would contact HTC and try to get a replacement, however Verizon realized they never got the device back and well...they want it. So there goes my fun...
Thanks for all the input
Sent from my Nexus 7 using Tapatalk HD
same problem
I had the exact same issue (no charging no screen but capacitive touch buttons flashed) and had been playing with it trying to get my month old gold brick at this point, to rise like the Phoenix when it caught the light at just the right angle and the screen looked weird. Took a flashlight to it and the LCD is damaged but there is NO damage to the case/frame/digitizer. Been dealing with HTC for a week an probably will have to repair it myself. But heads up to anyone else with the same issue check the screen...
I am having the same problem. Any home based solutions so that i dont need to take it to either Verizon store or post it to JTAG?
Thank You
prateekjadhwani said:
I am having the same problem. Any home based solutions so that i dont need to take it to either Verizon store or post it to JTAG?
Thank You
Click to expand...
Click to collapse
Although it may not appear to be charging let it sit for the night as it may be. Then take it off in the morning and hold the power button for 30 seconds and see if it boots. Some dna phones have issues when they die. My battery has died 4 times on me and when I plug it in the led light blinks for 2 mins and then it stays lit and charges so, just let it sit over night and try in the morning.
Report back when you have done the following.
Sent from my HTC6435LVW using xda premium
Thanks for the quick reply. I did that whole night. The green light dint even blink for a single second. And pressing the power button does nothing. I tried plugging it into computer, computer dint even detect it. (on mac, windows 7 and linux). I tried to boot it into the bootloader mode, still no progress.
Thank You
Following the topic opened for the device twisting in pocket (again, apologies for being a di*k on it), I discovered this other problem.
My back cover is not being completely shut.
I have a .5mm gap between the white border and the white back cover on the bottom right corner (looking from the back), just were the vibration motor is.
I'm even sure that this problem is related to another annoying thing for me, which is that the vibration is way too noisy (holding the corner pushed in makes the vibration smoother).
I submerged the phone in hot and cold water several times when I discovered this thing, but no problems whatsoever.
I tried to heat the back with an hairdryer and clamping it for the night, but eventually it lifts back up.
Oh, and I literally burned the white bezel a little (just a tiny little, but that got me really MAD), so be careful with the hairdryer in case you got the same issue.
I will post some pictures when I get hold of a decent camera.
Did some of you notice something like this?
Sent from my C6833 using Tapatalk 2
Not really but comming from the note 2 the vibration alarm feels much smoother soo i think ypu could have a bad glueing spot. I believe there is npthing you can do about it but claim a warranty your own repair tries will make it just worse. If you can't get it repaired under warranty wait for ifixit and look if they publish a repair guide with reapplying of the glue (highly doubt it though)
fastest83 said:
Following the topic opened for the device twisting in pocket (again, apologies for being a di*k on it), I discovered this other problem.
My back cover is not being completely shut.
I have a .5mm gap between the white border and the white back cover on the bottom right corner (looking from the back), just were the vibration motor is.
I'm even sure that this problem is related to another annoying thing for me, which is that the vibration is way too noisy (holding the corner pushed in makes the vibration smoother).
I submerged the phone in hot and cold water several times when I discovered this thing, but no problems whatsoever.
I tried to heat the back with an hairdryer and clamping it for the night, but eventually it lifts back up.
Oh, and I literally burned the white bezel a little (just a tiny little, but that got me really MAD), so be careful with the hairdryer in case you got the same issue.
I will post some pictures when I get hold of a decent camera.
Did some of you notice something like this?
Sent from my C6833 using Tapatalk 2
Click to expand...
Click to collapse
Mate, I'd send that in for warranty, that is not normal. Mine is always kept in my pocket and I've sat on it a few times and it's still fine.
Sent from my C6833 using XDA Premium 4 mobile app
SpyderTracks said:
Mate, I'd send that in for warranty, that is not normal. Mine is always kept in my pocket and I've sat on it a few times and it's still fine.
Sent from my C6833 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yeah that was my first thought, but tomorrow I will check first if it's a repair that could be done without leaving the device in for a week or worse.
I don't want to use an old phone for a week, no way.
Not just for a glue thing that can be fixed in like 5 minutes anyway.
From the other thread I posted:
I kept the phone warm for a bit and then I clamped it for 2 hours, it was fine for half an hour maybe, and then the back plate started to lift up again, obviously influencing the vibration as well.
I'm so pissed as I'm realising that I will have to go for warranty one day.
And by that I mean going through the whole "I bought the phone in the UK but you know that Sony covers warranty damages anyway in any EU country if you bought it from one" process.
I guess they'll definitely will oppose some resistance at first.
Sent from my C6833 using Tapatalk 2
Is this back cover problem before or after the twisting experiment you tried?
jewelkobayashi said:
Is this back cover problem before or after the twisting experiment you tried?
Click to expand...
Click to collapse
It happened way before, because the vibration was always strange...
Anyway, I sent it in for warranty, as yesterday I turned it off and it stayed in boot loops ever since.
I guess SetCPU had something to do with it, as I set it to 300mhz when the screen went off, and I suspect the phone didn't have the power it needed to turn back on.
I tried with every program I have (PCC, Sony Bridge, SUS), everything went fine repairing it, but no luck.
Now I'll have to wait more than a month (that's what they said, unfortunately) and I'll have to live with an LG 2X until then crying::crying.
fastest83 said:
Now I'll have to wait more than a month (that's what they said, unfortunately) and I'll have to live with an LG 2X until then crying::crying.
Click to expand...
Click to collapse
Oh! Poor soul But a month? Where do you live?
LordManhattan said:
Oh! Poor soul But a month? Where do you live?
Click to expand...
Click to collapse
I live in Verona, Italy, and the repair centre is in Milan, like 100 miles from here.
Still, I don't know why the hell they take all that time.
In fact, I will call Sony again tomorrow complaining A LOT about this.
It's unbearable that in 2013, when I send a package via UPS from Italy to US in 1 (ONE) day, a cell phone repair (in which they will probably just replace the whole device) takes A MONTH.
fastest83 said:
I live in Verona, Italy, and the repair centre is in Milan, like 100 miles from here.
Still, I don't know why the hell they take all that time.
In fact, I will call Sony again tomorrow complaining A LOT about this.
It's unbearable that in 2013, when I send a package via UPS from Italy to US in 1 (ONE) day, a cell phone repair (in which they will probably just replace the whole device) takes A MONTH.
Click to expand...
Click to collapse
That's bonkers! With any luck they just say a month as the longest it could be, but will returned sooner. Month is just crazy.
Sent from my C6833 using XDA Premium 4 mobile app
Yeah, they replaced mine in 3 days!
Sent from my Xperia Z Ultra using Tapatalk 4
SpyderTracks said:
That's bonkers! With any luck they just say a month as the longest it could be, but will returned sooner. Month is just crazy.
Sent from my C6833 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Let's hope so, but I'm not that confident, I'm in Italy, not in the UK... things go slooooooow here.
Or better yet, why just not give me a (paid) option to just get it repaired in a week? I paid premium price for the device, I don't care for another 50 £/$/€, I just want it back.
warfareonly said:
Yeah, they replaced mine in 3 days!
Sent from my Xperia Z Ultra using Tapatalk 4
Click to expand...
Click to collapse
What did your device have to get it replaced?
fastest83 said:
What did your device have to get it replaced?
Click to expand...
Click to collapse
It went dead while I was chatting on WhatsApp.
Hard reset, fastboot, nothing worked.
45K premium paperweight !
Maybe it didn't like the girl ? :silly: