I bought my S3 just three weeks back and everything up-till yesterday was fine. Suddenly starting from yesterday the motion sensors and evrything related to it stopped working e.g auto rotation, motion related games, motion detection etc...When I tried calibrating my gyro it gives the following error "Offset file missing. Try Gain". That error dnt seem to exist on Google when i tried looking it up.
Before you ask..I verified and took the following steps:
- Screen auto rotation is turned on
- Motion is turned on
- I performed a factory reset
- I tried using the command *#0*#
- turned off developer settings entirely fearing it might be messing things up.
- rebooted several times including taking out sim and battery.
- performed hard reset.
im really desperate ...any help would be greatly appreatiated...
Sounds like a hardware failure if you are on unrooted stock. Warranty repair required.
As no firmware details posted suggest factory reset then service centre is all you can do .
Its not a problem that's been posted before .
jje
Related
Hello guys,
Its my first post here, and my first android phone, and already i have a annoying problem.
I have searched these forums and many others but didnt find any similar problem or solution for it so here it is:
I bought Samsung Galaxy S2 15 days ago, from the local mobile service provider with contract. It runs OS Gingerbread 2.3.3 (adjusted to my mobile service provider settings), not rooted, under warranty.
Ive downloaded and installed many apps. Among them some free games from android market - demos, lite, free.
Sometimes, while i play, not often, game freezes. When it does only thing that is lest working is sound, and home button. Than i go to home screen, kill the game via android task manager, and than i see that screen auto rotation isnt working. Its stuck in landscape mode mostly, or portrait, even the auto rotation option is on. If it is in landscape mode, when i uncheck auto rotation then it goes to portrait mode. If i try some other game that supports sensor controls, like driving (accelerometer?).... u know...... when u tilt the phone to turn right or left......... and its not working.
Ive discovered 2 possible temporary solutions for the problem:
1. Turn off and on the phone, and its back to normal;
2. Wait for a 10 min or so, and its back to normal by itself;
I have one year warranty and i took the phone to service where they assumed that it is a software problem and flashed OS (ive recorded the behaviour of the phone with camera and showed to the service guy).
Ive got the phone back after a day with flashed OS. On a fresh instal of OS ive installed just one app, one game that it tends to freeze and cause problem - "Cordy" free trial. After just 20 sec of playing problem occurred again. It happened just that one time in last two days.
Any opinion on this matter is most welcome.
Tnx in advance.
If the phone is stuck then Restarting it is the option, not a temporary one. Now what's causing the freeze? I don't know.
Regards.
Tnx for answering. Im a bit disappointed with lack of answers because it just saying that my problem is not something common and with easy solution.
Im saying that restarting the phone is a temporary solution because i want find one that will prevent the problem for happening at all. Game freeze and accelerometer not working r connected in this case
It happened just now.
After that I checked in the app called sensor test that i instaled ffrom android market, and also that testing menu typing *#0*#.
in both cases it shows that acceleration sensor is not working. It came to normal by itself after 5 min or so.
What do u think? Software or hardware problem?
OK, update.
Its not caused just by the games, it happens even when not using any apps.
Accelerometer, orientation sensor and magnetic field sensor just stop working for a 5-10 min. Dont know whats causing this.
Tommorow is going back to service and im afraid that guys there r clueless.
Anyone have some suggestion pls.
Update on a problem.
My friend bought same phone from same service provider 3 days after i did and he is having exactly same problem.
He didnt had time before to test it but we did it yesterday, and after a hour of so trying to reproduce problem we succeded.
My phone is at service and i called today and the service guy said that the work on my phone is completed, they replaced sensors part (which apparanty comes with touch screen).
Im picking it up tommorow and i will test it and see if the problem is solved. But, im pesimistic.
How likely is that me and my friend have same hardware problem?
Here it is on video. Pls watch it and give any kind of oppinion, im getting desperate.
www.youtube.com/watch?v=Vym3cRHFjuw
Anyone else have issues with their accelerometer being off. I was trying to play temple run and noticed I had to hold it at an angle for the player to stay in the middle of the screen. Then I loaded up bubble level and it shows it being 5 degrees off. I tried to calibrate it from the screen menu and a factory reset neither of which helped. Should I send to Samsung for repairs?
Hmm, no clue. Have you tried Googling "how to calibrate android accelerometer" or similar?
Sent using Tapatalk
Me too
Man, that's so weird. I had almost the same problem on the same day. Suddenly, my player's accelerometer freaked out. The x axis keeps showing -9 at horizontal position. I have tried calibrating it many times and also tried lots of wipes and even 2 flashes using odin and nothing seems to solve the problem.
My player was bought 2 months ago in Brazil and I have never let it fall or suffer any kind of physical shock. Now I don't know even how to send for repair cause I only have rooted roms to flash on it and support may discover custom roms through CWM recovery on boot.
I'm still pretty sure it's not hardware malfunction. Something has happened and I can't find out how to reset sensors the hard way.
Strange that happened to us on the same day (at least, with me was on 21st).
I'll keep searching for a solution. It's horrible to use the player with this issue. (Not to say, almost impossible.)
Best regards.
I have found this and it seems to work for many ppl. I'll try it later, when I get back home (I'm at work).
First, navigate to /data/system folder and then rename or delete ms3c_yamaha.cfg
Later (you need to have your phone rooted), try this at the terminal:
adb shell
su
/system/bin/sensorcalibutil_yamaha
then place your phone horizontally and still and press enter.
Finally, run the Horizontal Calibration from the Display settings and then reboot.
Really hope it helps and work.
I tried everything I could
So, I got back home and started trying many things I saw on the web.
I reflashed again, using odin, different roms (now I'm keeping Eryigit-GB-2.3.6 G70ZCKPA Galaxy Player 5.0 For USA and INT (Rls:3.5) with rotation off).
I also tried what I have posted before and it didn't work, actually I found 2 files similar to the ones posted before: One is caled sensorlib_yamaha_test.so and the other is sensorlibconfig.so (not pretty sure about the name of the second file).
What happened during my attempts was that: before, the X sensor had the problem (value -9 with the cellphone laid on a desk, at horizontal position) and now, surprisingly, the X sensor is OK and now the Y sensor has the failure.
Using the HORIZONTAL CALIBRATION in SAMSUNG 2.3.6 (or 2.3.5, whatever), the ball only stays in the middle of the screen if I keep my phone in vertical position - upside (cause of the Y axis). Even if I rotate the tab in every direction possible, the ball never goes UP, so it only keeps with negative values and never positive ones.
BUT If I shake the phone, not so hard and not so soft, I see the ball of the calibration software moving on all directions. But when I manage to do it softly (as we do with normal use), the ball never goes up.
I have downloaded many sensor programs to test the calibration and after trying about 20 programs, ONLY ONE have showed the exact values as if the accelerometer was normal, but the calibration of the program did not affect the accelerometer on the system and other programs.
So, this is it, of course I won´t give up and try as many things as I can. Here in Brazil we have a saying that is: I'm Brazilian and I never give up.
P.S. I hope someone reads this and give me ideas. hehe
Thanks in advance.
Have a nice day u all.
Great news - a solution
GREAT NEWS - I HAVE SOLVED IT
Ok, after lots of attempts here is what I did.
I have downloaded android Froyo firmware from a Korean website (its on a thread of android development from galaxy player). Then I flashed it with ODIN and when it turned on, at first it was discalibrated the same way (Y axis only showing from 0 to -9).
I turned the player OFF and then turned it ON holding vol + button to enter in stock recovery mode. In recovery mode I wiped cache and data. Then I tried to calibrate again, with my device upside down and then voila.
Of course it was sort of a luck, but I had to try everything my mind could guess.
After all, I think that maybe It wasn't necessary to flash other roms (but it would be impossible to solve it using ICS due to a lack of calibrator - without having to use terminal / for curious noobies like me).
Then, I always tried to calibrate my tab laying it in horizontal position and that is the why I never got any satisfactory results. When I tried the calibration with the tab in 'incorrect' positions, the problem was solved. I guess, the calibration program tried to compensate the wrong results cause of the vertical position and then it calibrated itself.
Hope this helps someone someday. (But I really hope you won't have this kind of problem. It's frustrating.
Any device you have, if you have accelerometer problems, you should try this idea: wipe data and cache, and the first calibration you do, do it with your device turned to the side that has the wrong value or to the oposite side. This worked for me.
Best Regards,
Very happy Zilian28.
go to settings>display>horizontal calibration lay it on a flat surface and calibrate it
Sent from my GT-I9000 using XDA
hey guys, i got this problem and it is annoying. Everything work for few hours but it stopped and after some thime it starts again. I tried hard and soft reset and after it, phone works fine for half a day and again start to work bad. Here is list of problem and it comes all together and disapear together.
1. the phone compass does not work any more
2. gyro doesnt work (so no more racing games)
3. auto screen rotation does not work
4. cannnot set the screen brightness to auto mode
5. on call screen doesn't go off when u bring the phone closer to your ear.(due to this the calls get disconnected when the screen touchs your face)
6. the lights in the windows key, back key & the search key does not light anymore.
7. cannot run the Here lens app (says your device does not support motion sensor)
But every thing else works perfect. is there any body else who faced the same issue or is it only me?
And this phone was originaly on swedish firmware but my brother instaled UK, but it was normal for some time.
TNx
did you use screen protector?
you can try hard reset or reflash, but if problem continue maybe is hardware problem
no i dont have screen protector.
My brother said that he was found one ROM on wich the phone work normally, but it is pre-Amber ROM, and after upda is started to screw again.
sasa90 said:
no i dont have screen protector.
My brother said that he was found one ROM on wich the phone work normally, but it is pre-Amber ROM, and after upda is started to screw again.
Click to expand...
Click to collapse
try flashing any black ROM...
if you want, try retail Adriatic version 059R7Z0: 3051.40000.1349.0003
Is there any step by step tutorial for flashing?
Already i have UK black ROM.
http://forum.xda-developers.com/showthread.php?t=2515453
sasa90 said:
Is there any step by step tutorial for flashing?
Already i have UK black ROM.
Click to expand...
Click to collapse
Hey, did flashing a new rom fix your issue?
Thanks
I didnt try to flash another ROM, so dont know is there fix, but i know there is somre of firsts roms that helps, but if you update phone it will no work again.
Hi there,
I got the same errors as stated below for my black lumia 920 (CV DE):
sasa90 said:
1. the phone compass does not work any more
2. gyro doesnt work (so no more racing games)
3. auto screen rotation does not work
4. cannnot set the screen brightness to auto mode
5. on call screen doesn't go off when u bring the phone closer to your ear.(due to this the calls get disconnected when the screen touchs your face)
6. the lights in the windows key, back key & the search key does not light anymore.
7. cannot run the Here lens app (says your device does not support motion sensor)
Click to expand...
Click to collapse
For me it all started when updating my Lumia OTA. After the update was installed my Lumia was stuck in a boot loop only showing the Nokia logo on a black background and rebooting afterwards without even getting to the blue WP logo screen.
To get rid of the boot loop I flashed different types of firmwares I got via NaviFirm 3.2 with the Nokia Care Suit onto my 920. Some of them solved the boot loop problem but unfortunately the above mentioned errors occured. Some of them got me stuck in a boot loop again. But I haven't found a single rom for which the gyroscope, accelerometer, proximity sensor work yet...
Before the OTA update I could use the nokia lense app without any hick ups now it says that it is not able to install the app due to missing sensors.
So it seems to me that these are software related issues rather than hardware failure but I have no idea what happened during the failed OTA update that might cause these errors.
Here is a list of the roms I flashed onto my 920, maybe I will try some more. Unfortunately I do not know that firmware version installed before trying to update OTA.
3051.400000.1349.0001 - Problems above occured
1232.2109.1242.1000 Global black swap - very slow+Problems above occured
1232.2109.1242.1000_RETAIL_EU - very slow+Problems above occured
1232.5951.1249.1001 - RM-821 VAR EURO2 DE Black - Problems above occured+no manual brightness
1232.5951.1249.1001 - CV DE - very slow+Problems above occured
1232.5957.1308.0001 DE- Boot loop
1232.5957.1308.0001 IT_COSTA - Boot loop
3047.0000.1326.2001_RETAIL_eu - Problems above occured
3049.0000.1330.0009_RETAIL_eu - Problems above occured+no manual brightness
3051.400000.1351.2005 - Problems above occured
Ok, so I have installed the 8.1 preview for developer firmware. After installation finished all of a sudden the lights of the capacitive buttons lit up. After turning on and off my phone several times rotation started working. Then I installed the facebook app. It crashed and told me some sensors weren't working properly. Rotation stopped working and the lights on the buttons went out. I uninstalled facebook and restarted several times also doing soft resets until the lights came back on.
Now after 1 day of using my phone I realized that even the proximity sensor is working fine when answering calls...I am confused but happy...Maybe I will try to reinstall the FB apps the next days...However I would recommend trying the 8.1 preview for those experiencing the issues above!
I know that it's an old post, but I'm having this issue and this is the only post I found on the internet where the symptoms are the same as mine. After lots of tries I found out in part what's the culprit of the issue: anytime my phone is loaded with backgroud operations (mostly when involving data communication), the sensors stop working correctly and I have to either restart the phone or wait until all the background jobs are done.
To avoid this issue from happening 8/10 times a day, I had to deny background operations to almost every app (only Cortana had background execution) so that happens only once or twice a day and always next to operations like app store updates, intense internet usage, intense facebook/whatsapp usage (since latest updates you can see arrows next to cellular/wi-fi icons when data is being exchanged, and during this issue the arrows, uploading or downloading, are always working intensely).
Microsoft support doesn't help and says that must be an HW issue, but I reproduced it on 2 different Lumia using my account, so it's not HW related, but still they don't take into consideration that and, obviously, I don't have a way to debug the OS runtime to find out what happens in such moments.
I too have the same problem on lumia 920 for the past years. Very irritating. Please let me know if you have solutions.
email: [email protected]
Thanks !!
In this morning when I've picked up my phone from the wireless charger I've got a lot of Facebook has stopped working, Dropbox has stopped working and a lot of other apps. And the proximity sensor is not working anymore, and the light sensor shows only 4lx value. I've tried to restart the phone a few times, but same problem.
I can't reset to factory settings because I really need the phone today.
So any suggestions?
L.E. I've booted in Safe Mode and it is working. So I guess it is an software issue!
vibecatalin said:
In this morning when I've picked up my phone from the wireless charger I've got a lot of Facebook has stopped working, Dropbox has stopped working and a lot of other apps. And the proximity sensor is not working anymore, and the light sensor shows only 4lx value. I've tried to restart the phone a few times, but same problem.
I can't reset to factory settings because I really need the phone today.
So any suggestions?
L.E. I've booted in Safe Mode and it is working. So I guess it is an software issue!
Click to expand...
Click to collapse
Boot to recovery and wipe cache. Problem will be solved
Hi community
I'm having a strange problem with my V30 H930. At some point a few days ago the vibration motor stopped working. Since then, if I charge the phone wirelessly, it still charges but it doesn't indicate anymore that it's charging, just as if it wouldn't charge at all. Those two issues seem not to be related at first but they always occur at the same time as described below:
First step: I tried all possible settings to reenable the vibration motor but even in the service menu (dialling *#546368#*930#) in the manual test it was dead.
Second step: I backed everything up and did a factory reset. This didn't change anything, both issues remained.
third step: I re flashed the firmware using LGUP with the "refurbish" option to really get a clean device. And both the vibration and the charging indicator both worked again! Happily I started to reinstall my apps but after a few minutes (I think about 10min or so) both problems reappeared and remained.
fourth step: I again reflashed the firmware using LGUP (which again seemed to solve the issues) and proceded to log into my google account but then didn't do anything. No configuration, no installing apps and not using the phone at all. Still after 5-10 min again the issues resurfaced.
fifth step: I again flashed the firmware and directly after the setup wizzard (logging into google account, accepting terms and conditions etc.) I disabled wifi and cellular data to prevent any updates. Still it initially worked but after 5min the vibration motor was dead and the charging indicator faulty.
I still don't know how both issues are related (but they always seem to appear and disappear at the same time). Also although I suspect it must be a software issue (because it worked a few minutes after reflashing the firmware), I'm really at a loss how to tackle the problem. Would you think a custom firmware might work? How much of a safety risk is it to run banking apps on custom firmware?
Can anyone help me? What may I do to get the vibration to work again?
Thank you very much in advance
Jamkas
Hey! It's been a while since your original post, but I started to have the same issue with V30 recently... Have you maybe found a solution? I'd appreciate your response