So, my Ultra Z doesn't display videos correctly. They look super pixelated.
I've tried YouTube, Vodio, Instagram, Vine and even downloaded the video files and played directly through the device.
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Here are the screenshots' direct links, since these resized previews really don't do them any justice:
http://i.imgur.com/uYOBtHB.jpg
http://i.imgur.com/9zHTkHW.jpg
I read that someone else had this problem on YouTube and fixed it by re-installing the app, but my issue is global and not only with YouTube.
I just noticed that if I tilt the device and look from another uncommon angle, the videos look fine and everything else generally looks better.
Just wondering if anyone else experienced this and ask them to please share some light on how to fix this, if possible.
I've tried with both the 475 and 510 firmware with no luck.
On a side note, nothing I've tried on the screen works other than my fingers. Is there something I need to enable for any pen to work?
Thanks in advanced.
Sounds like you've got a dodgy screen mate, I'd send it back under warranty.
Sent from my GT-N7000 using XDA Premium 4 mobile app
Yup, send it back and get a new one while you still have the chance.
Dude, this is the first time I've ever heard that display looks better when viewed from an angle...
On another note, does the display only look pixelated when playing videos? It could be software related. Have you wiped clean the phone after changing fw?
And about the pen, try using pen with bigger tip, see if it works. I can even use my fingernails if I pressed hard enough (so that the contact area increased - just a gentle press will do) and I used a pretty thick matte screen protector...
Sent from my C6802 using xda app-developers app
Thanks for the replies, guys.
I tried contacting Sony customer service and since I'm from North America, I can't currently get any service from them because the phone isn't out here yet and they don't have the parts in order to do a repair.
unk_damnation said:
Dude, this is the first time I've ever heard that display looks better when viewed from an angle...
On another note, does the display only look pixelated when playing videos? It could be software related. Have you wiped clean the phone after changing fw?
And about the pen, try using pen with bigger tip, see if it works. I can even use my fingernails if I pressed hard enough (so that the contact area increased - just a gentle press will do) and I used a pretty thick matte screen protector...
Sent from my C6802 using xda app-developers app
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Yeah, the videos are the only thing that look bad. I've played many games and they all look fine.
I noticed that if I disable X-Reality, the videos don't look that bad. But still, they look horrible.
I've tried doing a phone repair with Sony PC Companion and no dice.
As for the pen, I've tried using many things with tips of all kinds of sizes and nothing works.
Edit: I added some screenshots to the original post.
Related
Ok so one of the cool features I was excited about was the eyetracker feature. But I've haven't noticed it once work for me. They icon will flash on the status bar but it will still keep going black. doesn't matter how close the phone is or what kind of lighting is in the background. Anyone else?
Sent from my GT-I9300 using XDA
Was the front facing camera directly facing you when the icon appears? It needs to be looking right at your face and not angled slightly in any direction.
Doesn't seem to work at all for me. I dont believe it's because I wear contacts...
Sent from my GT-I9300 using XDA
Works fine for me as long as i'm directly looking at the screen.
Sent from my GT-I9300 using Tapatalk 2
it failed for me a few times at dark lighting conditions. but thats expected. have you installed any apps that makes use of the camera?
bala_gamer said:
it failed for me a few times at dark lighting conditions. but thats expected. have you installed any apps that makes use of the camera?
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You say that, however the advertising in the UK shows a guy reading to his daughter from the phone in the dark, when his eyes close it shuts off the phone and states the phone only sleeps when you do.
I would call that false advertising if it in fact doesn't work in low or no light...
Sent from my GT-I9300 using XDA
Tested properly today, multiple times, on my way through London whilst my girl drove. Bright sunny day, and it failed everytime. I tried opening my eyes WIDE, moving the phone nearer, farther... nothing.
It works randomly for me, in dark or light conditions.
This needs an update, period.
My one fails every timr. It just dosnt work even very bright days. Shame on you samsung.
Sent from my GT-I9300 using Tapatalk 2
Dont like hearing this at all, this was the feature I was looking to the most i think.
It works fine for me. Not 100% of the time but at least 80%. Most of the time I don't even notice the icon flashing because it's so quick.
stripealipe said:
Tested properly today, multiple times, on my way through London whilst my girl drove. Bright sunny day, and it failed everytime. I tried opening my eyes WIDE, moving the phone nearer, farther... nothing.
It works randomly for me, in dark or light conditions.
This needs an update, period.
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did you try to put your phone around 20 - 30cm as mentioned in smartstay function? reading with the phone to close to our face also prevents it to capture whole face and follow our eyes movement.
surprised you're all complaining about this. It works almost everytime for me, even if im looking at the screen from a slight skew
I too have been disappointed in this feature. Doesn't seem to work at all.
Sent from my iPad using Tapatalk HD
Does not work for me either.
I know most people already know this, but smart stay has to be turned on in settings-display. May be just double check if it's on?
Sent from my GT-I9300 using Tapatalk 2
Did any of you try it in landscape mode? when i'm reading pdfs in landscape, most of the times smart stay fails.
I find this very weird to hear everyone having so much trouble with this, me and my friend have not had one drama and it's been awesome. All i did was juts make sure it was turned on in the motion settings and it works a treat!
It doesn't work on me as well
I've tested and seems to work about 70pc of time. It has definitely failed too..... But the little eye icon has shown too and it has kept the screen on.... I'd say failures have been a mix of bad/odd angle held and lighting...
Sent from my GT-I9300 using xda premium
Works flawlessly for me. But I've got eyes like this:
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I'm having display issue on my tab that was purchase as refurbished unit about a year ago. It was working fine last night and I turn it on this morning and it is completely jumbled
even with this messed up screen, it can still detect internet, login with my pw etc.
It also seems that screen doesn't flicker in portrait mode while it flickers in landscape mode
As far as I can tell, it seems like the displace has become out of sync (like how you monitor behaves if you have strong magnet near by)
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anyone have any suggestion to fix this? Like hard reset on the display or recalibration method?
Could you resize your photos? They are HUGE!
Was your Tab left plugged in to charge all night? If so maybe a power surge happened? I'm not sure if it can be fixed. I'm sure there are experts here that will chime in! Good luck!
it was not left plugged in...
if it was power surge, more than just display would go
guess XDA doesn't have many HW experts?
Palvati said:
it was not left plugged in...
if it was power surge, more than just display would go
guess XDA doesn't have many HW experts?
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There's no need to be rude. It's the weekend and people are busy. You need to be patient. Resizing your enormous photos so they are easily viewable might help too.
BretonGirl said:
Could you resize your photos? They are HUGE!
Was your Tab left plugged in to charge all night? If so maybe a power surge happened? I'm not sure if it can be fixed. I'm sure there are experts here that will chime in! Good luck!
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I misread this quote as "I'm not sure if there are experts here that will chime in!" as for HW experts
does most people read this forum using 3G connections? no one has ever ask to resize 3 photos taken from my phone camera on any forums. They are 3MB per picture. Is that considered big in this forum?
It happened out of the blue, so it appears to be a hardware issue. Better contact Samsung, as it may not be easy to fix.
Sent from my amazing 10.1 galaxy tab
Palvati said:
does most people read this forum using 3G connections? no one has ever ask to resize 3 photos taken from my phone camera on any forums. They are 3MB per picture. Is that considered big in this forum?
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Click to collapse
It isn't the file size, it's the resolution itself. Even on my 1080p desktop, they are nearly twice as wide as the monitor.
Make sure to resize them to a "standard" resolution.
Nicocolton said:
It isn't the file size, it's the resolution itself. Even on my 1080p desktop, they are nearly twice as wide as the monitor.
Make sure to resize them to a "standard" resolution.
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really?
it auto re-sizes to about 640x480 to 8000x600 on my firefox
resized, better?
someone from another forum suggested that it seems like connection btw screen and board seems to be loose. Plausible, but not sure since it didn't receive any big shock from time I went to sleep till I got up
Any other suggestions?
Palvati said:
Any other suggestions?
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Your tab has secretly been dropping acid?
Seriously though, this looks a bit like an issue a Samsung TV my parents own developed.
The fault was determined to either be the LCD panel itself or the cable connecting to it but since the two were one integral piece and the TC was out of warranty, it was cheaper to replace it than try and have it fixed, so we never got to the bottom of it.
If your tab's still under warranty, you'd be best sending it back to Samsung and letting them have a look.
Hi guys,
I've seen a serious bug with my White AT&T 920, and I'm about to send it back as defective, but I wanted to see if anybody else was seeing this error as well.
Basically, when I'm holding down the camera-shutter button halfway to allow for focus, the Optical Image Stabilization kicks in, and the image on the screen wobbles left and right. When I press the shutter all the way, the image is far from stabilized. Most of the time, the image is caught in motion-blur. Occasionally, the image is relatively sharp, but that's pretty rare.
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And, yes - I was holding the camera as still as I could, elbows on the table, and squeezed the shutter slowly. Images like the one above are way more common than really sharp images. I can't keep this thing if this is what I should expect. So, defective phone?
Defective. I haven't gotten a picture even close to that, ever.
Sent from my RM-820_nam_canada_200 using Board Express
jeromel said:
Defective. I haven't gotten a picture even close to that, ever.
Sent from my RM-820_nam_canada_200 using Board Express
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Yeah I would be using the warranty and getting that fixed or taking it back for a refund/replacement. Never had a problem like that on my phone.
Wow! Something is definetly wrong friend.
Sent from my SGH-I747M
LOL! That thing is surely defected!
Replacement works great
I got the replacement from Amazonwireless today. First thing I did after powering it up was snap a picture. Crisp and clear! Thanks for the feedback, guys! Glad it was just a bad phone.:highfive:
Mine did it once after my factory reset. But the picture is not as bad as this one. Soft reset and back to normal. But the picture is not as clear and sharp as shown on those websites. Trying to replace now. Unfortunately, mine is cyan and is really hard to get a replacement.
My wife's old iphone 4 seems to take way better low light pics and video (HAM2 camera is jittery when taking low-light video, not smooth at all) Are there any camera tweaks to be done? any settings to change? Thanks!
The B148 update supposedly helped a bit, but I haven't tested it yet. But if you've already updated, I'm afraid there's not much else to do.
Phones like ours are cheap for a reason, meaning they have to be "bad" somewhere. Cameras are never good on Androids of this price range.
ScoobSTi said:
The B148 update supposedly helped a bit, but I haven't tested it yet. But if you've already updated, I'm afraid there's not much else to do.
Phones like ours are cheap for a reason, meaning they have to be "bad" somewhere. Cameras are never good on Androids of this price range.
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That's cool, I understand. I guess the majority of pics & videos happen outside in the light anyway. Thanks. p.s. I figured out how to silence the camera and video camera sounds using ES file manager, so that's good.
GT1873 said:
That's cool, I understand. I guess the majority of pics & videos happen outside in the light anyway. Thanks. p.s. I figured out how to silence the camera and video camera sounds using ES file manager, so that's good.
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Ooh cool, mind sharing?
ScoobSTi said:
Ooh cool, mind sharing?
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Sure. I followed this link and scrolled to the bottom where it talks about rooted devices. You're basically just adding a small addendum to the camera sound file names in the system. Works for me, but who knows what the long-term effects will be. Do this at your own risk, I take no responsibility for your actions. Do not do this if it is illegal in your country, check your laws.
Some third-party camera apps will give you additional options, like higher ISO, that are not available in the stock Huawei camera. lgCamera has been mentioned in another thread here. I'm partial to OpenCamera. Paid options like A Better Camera provide additional modes. But even with all these options, I think the limiting factor for low-light photography with the HAM2 is focus. It becomes very uncertain in anything less than bright light.
Sweet, it works! You should make a thread for it, I reckon.
ScoobSTi said:
Sweet, it works! You should make a thread for it, I reckon.
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Will do.
I work sports leagues and tournaments and get a lot of teams asking me to take their picture. Sadly, it seems that ANY iPhone takes better pictures than anything I've dragged out there. In order of my use- Optimus V, Samsung S2, Note 2, and a Nokia 520; also a few small tablets, usually wrapped up on the beach so no pictures there.
Once I realized that the HAM2's camera software doesn't allow flash when in HDR mode, I began looking at other camera software on Google Play. I recently bought Open Camera. It has so many more options, including flash when in HDR mode and a night mode. Here are photos taken on a walk today taken in HDR mode with the phone software and Open Camera.
Phone Software
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Open Camera
I'll get some photos in night mode over the weekend and post them.
Hello!
I recently purchased an Honor 10 and noticed that it had a weird screen-issue that was only noticable while displaying certain pictures. The screen would turn a bright shade of pink and green while swiping between images in the gallery before rendering them in their correct colours. I also noticed that when I took screenshots they would come out with really washed out colours. I sent the phone back and ordered a new one from the same retailer since they're the only ones who stock the 128gb model in my country, and when the new unit arrived earlier today I found out it has the exact same issue. I called support to make sure that they didn't just send me back the same unit and they're adamant that it isn't and that the IMEI numbers are different. Has anyone else encountered this issue or am I really unlucky to get it twice in a row? I tried doing factory resets on both phones but the issue remains.
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In display, color mode should be set standard..
Can you see if itz set Correct?
pietpietersen said:
In display, color mode should be set standard..
Can you see if itz set Correct?
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Hello! Thank you for replying! Mine was set to vivid, so I changed it. Really odd thing though is that I sent the second phone I had issues with back yesterday and settled for another retailer with the 64gb model, and today when it arrived I find that it has the exact same issue! Really not sure whether I'm doing something wrong or if I'm astronomically unlucky since that's 3 in a row now. At first I thought the images that get the discolouration issues might be corrupted or something like that, but I've downloaded others from google and gotten the same result anyway. Every time I take a screenshot the result comes out with less colours as well, so if I do it multiple times I get multiple copies of the same image with a gradient effect. I really love the phone other than these issues, so it's a bit distressing.
Seems impossible.
You get this problem since before you install any app?
Maybe the lighting in your house gives a weird effect on the materials used in this phone.
3rd one same problem is crazy.
pietpietersen said:
Seems impossible.
You get this problem since before you install any app?
Maybe the lighting in your house gives a weird effect on the materials used in this phone.
3rd one same problem is crazy.
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Yep, no apps installed. I skipped the sync and wifi-connection and everything when I first started it so I could see if it worked properly. I don't think it has anything to do with the lightning in my house, I did a screen recording to show the issue so I could send it to Huawei support and ask about it, and you can tell even on my PC screen that the discoloration is very evident and the screenshot issue as well. That would indicate that it's a software issue, wouldn't it? I tried to attach the recording to my OP but I can't post links yet since my account is new. Not sure if I want to risk ordering another one, I will wait for their support to reply to me and see what they say!
Probably hardware problem.
I would return it and buy another one from a different source.
Probably a lot of bad batches got sent out?