[Q] Unable to Start Camera - Sprint HTC EVO 4G LTE

I've been having a problem with my phone. I recently had the motherboard and screen replaced by HTC. I'm now running MeanBean, and the camera will not start. It started working after I did a factory reset, but it stopped working again now. Is this a hardware issue?

I tried updating to the 4.3 camera apk, but I get the message, "Unable to connect to Camera" when using that application. Is it possible the cable to the camera is loose?

Update again. I took the phone apart and reconnected the ribbon cables for the camera. Maybe they weren't seated correctly. My Void sticker fell off after opening the cover after getting my phone back from repairs. So I had nothing to lose by taking the phone apart... Plus, I don't feel like waiting another month for them to fix it anyway. So I'm glad this worked (for now). I'll try and update in a few weeks if it is or isn't working still.

Well that didn't last long. Once again, can't connect to the camera.

My only suggestion would be to contact HTC. They usually have a warranty period on their work

I was afraid of that, haha. They took so long the first time. I had an EVO 3D I bought for a temp phone, but the service was so terrible on that, I would rather not go back to it for another month.

Related

FFC modded Vibrant warranty exchange?

I currently have a FFC modded vibrant and its acting up. I know this is an issue with some phones where it thinks the usb cable is plugged in when its not.
This just started happening yesterday after getting the phone on the day it was released. I have Odined back to stock, changed usb settings and multiple reboots the problem still exists in addition it needs to be plugged in to boot up. I got on the phone with TM and they thought it would be a good idea to replace it. So the rep proceeded to give me all the terms and asked me to give her the IME number and so forth. I then turned the phone back on and now its working fine. The replacement phone is on its way already. When she was reading me the terms she specified if the phone is damaged in anyway I will be charged $400+ for it and by doing this I have waived them replacing it for the insurance deductible.
Has anybody successfully covered that hole up so its not noticeable? And what steps were taken?
Should i just take a chance with my current phone and keep it although the problem might come back?
EDIT: It just started happening again after plugging it in with the official cable which feels kinda loose, I used a BlackBerry one which feels nice and tight right before and it was fine.
If it acts fine send them the new one back call them and tell them you figured it out you might not be able to replace it if it acts up again though cause you will be passing this replacement up
Still flashing , thanks to odin & tw
You opened the phone, which voided the warranty. I can't see any way of you easily covering the hole in a way that they won't notice it. You're likely going to be coughing up the $400.

[Q] Camera Won't Start

The camera on my 1 month old HTC Titan X310e has stopped working. When I push the camera button or when I select the camera app, the usual screen pops up for a second and then the camera app immediately quits and goes to the live tile screen. I have tried soft resetting, swapping the sim, 30 second period with no battery, everything but a hard reset. A similar issue has apparently happened to HD7 owners who seem to have traced the issue to a loose camera (reconnecting the camera on the circuit board by pressing hard or by disassembly and repair) but this does not seem to be the case for me. It happened a week ago and I theorized that perhaps there was a corrupt photo already on the phone preventing the camera app from starting (since the camera app is capable of displaying photos), so I deleted the last photo I had taken and it worked. So yesterday when the camera app failed again, I ended up deleting all 25 photos to no avail. Therefore, I am starting to think that the corrupt jpg theory is flawed. Incidentally, no other app that uses the camera works. Any ideas? Anyone else having this issue? Pity to return a device if there is a fix.
I was going to suggest the HD7 fix but it looks like you have that covered. I would send it back for repair.
I had the same issue. The first couple of times the camera app would show a black screen. I rebooted it and it worked for a couple more pictures. Then the camera app would open and immediately close. I tried everything including a factory reset. No luck.
I was within 30 days so I went to the ATT store and exchanged it for another Titan. I hope this one keeps working. I like the Titan phone but I am rethinking the quality. I had my focus for over a year and it work flawlessly.
Resetting the phone to stock condition did not fix the camera issue so there must have been a hardware failure of some sort which is a surprise since the phone never received even a minor bump. I returned the Titan for a replacement and hope things work out better with this one. To me the HTC Titan together with Mango represent modern high art.

Got wet, camera?

hello, phome got wet yesterday, unplugged battery, let him dry, now evryrhing is working, just camera app dont want to start, no error
More information would help. Are you rooted, what rom, etc. If you are not rooted, do a factory reset. If you are, flash another rom.
However, I can guarantee you the water is the problem, and you probably wont be able to fix it.
sniperkiki said:
hello, phome got wet yesterday, unplugged battery, let him dry, now evryrhing is working, just camera app dont want to start, no error
Click to expand...
Click to collapse
Try using another photo app, such as Instagram, just to test that there is no fault with the actual camera.
Happened to me once, my solution was opening the phone completely and putting it on a rice bag for a week
I didnt put it apart, even put in in rice.
And after month and a half (yesterday) camera started working by itself

[Q] Unable to Start Camera

I hate to post this twice, but I wasn't getting any hits in the Q&A section and thought there might be more people in this section.
Anyway, I recently had my phone repaired by HTC. They replaced the screen and motherboard. For the first week, it worked fine. Then all of a sudden the camera stopped working. I did a factory reset (running MeanBean) and it worked again. A day later it stopped again. I tried a different ROM, and now I have a stock ROM on there. Still no luck. I took the phone apart (warranrty "void" sticker fell off when I opened the MEID cover...) and unplugged the camera ribbon cable and plugged it back in, still no good. Both the front and rear cameras do not work.
Think buying a new camera would help? Or Motherboard problem?
This thread is now closed, as your first thread is in the correct location.
Thank you

[Q] Touch inop after repair

Ok, so here's the deal:
My nephew has an HTC Evo 4g LTE and just out of the blue gave him a 'system error', powered down, and would not restart. After talking directly with HTC and a local repair shop, we determined that it had a bad motherboard.
I then purchased a used phone off of Ebay as a donor for the motherboard (the original phone is in pristine condition, and I wanted to keep it that way). The donor phone has a shattered glass, but is fully functional. Please keep in mind that both of these are stock, never rooted or unlocked, and were never opened up before (black sticker was still in place over motherboard cover screw on both units).
Today I did the transplant. I have what I believe to be above average technical and mechanical skills. The process of disassembling and reassembling the phones was done very cautiously and meticulously.
Here's where the problem comes in. Upon rebooting the original phone with the transplant motherboard, the touch no longer works. I removed and replaced the motherboard 3 more times, each time making sure everything was properly plugged in and locked down, but I still have the same results. I did do a factory reset and a recovery through the bootloader menu.
I figured that someone here must know what is going on. The original phone worked perfectly before the 'system error', and again, the donor phone worked perfectly minus the shattered screen. Does anyone have some insight on what might be the problem? I would hate to have to purchase a new phone unless absolutely necessary. Like I said earlier, this is my nephew's phone, and he does not currently have a job, so any fix would require me to pay for it...
I'm not going to try to go into much detail on a subject that I don't know about, but you might want to look into troubleshooting and researching to see if your digitizer has been ruined in your transplant. From what I understand, it is a pretty common occurrence in some users' DIY endeavors.

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