I recently purchased an HTC one max, after making sure it was for the sprint network and verified the esn was clean and clear. After trying to activate it via built in program.... No luck. I kept getting an error code saying I need to call sprint directly. I called sprint and after talking to a few different reps, one finally had an answer on why I can't activate the phone. I was told that the phones
wi-max id was not in there system, and they needed to do a "click it ticket". Does anyone know if there is a way around this, or a fix to get this $600 dollar paper weight on the network? Please let me know, and thank you in advance.
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why cant you just take it back to Sprint, and have them fix/replace it?
Because they are trying to pawn it off on HTC because they are retards and can't figure it out lol
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I am trying to get a little information on whether it's even possible to switch my Eris to Virgin from Verizon. I know that I can get big v yo unlock it for me so I can take it where I want but I cannot seem to get a hold of people at Virgin to ask them. Is there a different number than the one on the website I can call and talk to a person? Or better yet, has anyone on here done it?
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Never mind. I called around to the providers in my area. I'm stu k with Verizon. Please lock this thread.
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What about Cricket? I have gotten my old Verizon Eris working on their PayGO plan in prep for my mother in law visit here in a month, at that time I will switch it to the Android plan. (Talk text MMS and Mobile web on PayGO, but the Android play is less fickle with dropping the data connection due the proxy)
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=110725877940&ssPageName=ADME:X:RTQ:US:1123
I dont believe him, I contacted him and he said
"It is not impossible. I have sold 3 on ebay already and I have one that I own myself that is flashed to boost. If you are interested in buying one please contact me if not then have a great day"
I have flashed HTC Incredibles, Evo's, Shifts, and Galaxies, but the 3D is out of the question.
Why is the 3d out of the question?
Sent from my PG86100 using Tapatalk
The 3D has been flashed to other carriers.
I've seen a few shops here selling 3D's on a carrier called Cricket. Not sure about Boost but I don't see how it's out of the realm of possibility.
The 3D should be impossible because Htc made it so once a scan For ESN and MEID locations start that it will hide it automatically. I forgot the encryption type they use but I know you can't scan it, (google it if u don't believe me) so only way to zero out the esn is by manually finding it by looking through trillions of esn and MEID locations.
Therefore it can only mean is fake he claims he has sold but has no history of selling any.
Trust me if that were possible I would be one of the first ones to find out because not even in download mode I'm I able to scan for locations.
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Saviazi said:
I've seen a few shops here selling 3D's on a carrier called Cricket. Not sure about Boost but I don't see how it's out of the realm of possibility.
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Cricket is possible because they accept the bad esn and enter it in their system but to change to Boost Mobile will not work since u need to clone a phone into it.
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eljean said:
Cricket is possible because they accept the bad esn and enter it in their system but to change to Boost Mobile will not work since u need to clone a phone into it.
Sent from my ADR6300 using XDA App
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Ohh interesting. Yeah the guy's claims sound kind of suspect then..
Thanks for explaining it!
I think that's kind of over priced do those have clean esn's
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nuggyunlimited said:
I think that's kind of over priced do those have clean esn's
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Click to expand...
Click to collapse
Supposedly is flashed to Boost Mobile.
A rep offered to use the air rave line for an upgrade, so I bought and paid for a new evo lte.. when I got it I called sprint to activate and they told me no and that I have to send it back because the rep wasn't allowed to do that... any suggestions? I already have the phone...
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Do u have a sprint phone line with the data card? I mean if u upgraded and got it at discount I would connect it to my other line just make sure they give u a two year update on the data plan one.
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aimbdd said:
A rep offered to use the air rave line for an upgrade, so I bought and paid for a new evo lte.. when I got it I called sprint to activate and they told me no and that I have to send it back because the rep wasn't allowed to do that... any suggestions? I already have the phone...
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Call them back and tell them to activate. If they say the rep shouldn't have done that, tell them that is not your problem. You were told you could, you bought the phone, you received the phone, and now Sprint needs to stand behind what the rep said.
They give you more run around, tell them to transfer you to a manager. If that doesn't help, get on phone with retentions.
Replace the old phone with the lte on the main line.
Sent from my Galaxy Nexus using xda premium
Are you unable to activate it from your account on the website?
Ya I agree with these guys. Wether they should have done this or not means nothing. Don't even bother talking to them. Activate it online yourself. It is very easy just sign in to sprint and it walks u through it. Doesn't take any time at all. If u don't have a login just sign up for one. I never talk to sprint when activating a new phone.
Sent from my PG86100 using XDA
Tell Sprint word for word this:
Please just go ahead and activate the phone on my line, like I was originally told.
Otherwise, just go ahead and cancel my account right now. I've had WAY too many issues with Sprint as is. I don't even mind paying the early termination fees.
They'll jump on your dink(lol) and do anything you want. Maybe even offer you a few food coupons and a trip to Vegas.
Also.. why not just go back to that same Rep who sold it to you and say "here. Do it now."
arozer said:
Also.. why not just go back to that same Rep who sold it to you and say "here. Do it now."
Click to expand...
Click to collapse
http://www.youtube.com/watch?v=u6ALySsPXt0
Go to www.sprint.com/activate
You can get it done there without dealing with those dummies in Customer Care.
Let me know if this works for you. I also have a upgrade on my Airwave and would like to do this for my wife's phone.
Sent from my Evo 4G LTE
I don't think you can activate this phone online, the old data feature code has to be removed and the lte code has to be added. Then after that is done swapping/activating should work.
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The fourth rep finally activated it for me without any questions.. you can try... But its taken me more time then its worth to do.
Can't do it online it won't work. Hands free didn't work because of sero.
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That is insane. I do that ALL the time!!
I manage the Sprint account at our company of 100+ Sprint devices, we just borrow upgrades from what ever device has one available and activate it on which ever line we want.
Also to sweeten the deal. one of the guys here has an airave on his personal account. He was not available for an upgrade yet but he went to Best Buy to pre-order the EVO LTE and the guy told him his phone is not yet available but his Airave is and they could use that line to activate it.. and now he has a EVO LTE with no problems from Sprint.
Honestly, just call Sprint. Tell them you want to activate a new phone on your line. ALL you need to tell them is the MEID HEC and nothing else. You don't need to tell them where you got the phone. If they give you trouble ask politely to speak to their manager and if the manager doesn't help say this "can I please talk to the retention department" the retention department is the people who are paid to keep you as a customer.
Where would I go to sell my s-off dirty racun bootloader unlock not tampered tho. Rooted htc Evo LTE? I have never sold a used phone like this one... CLEAN S/N as I still have a sprint account. I was hoping a better place then craigslist. Any help would be much appreciated.
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I believe swappa is a site just for that purpose.
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EBay or CL is probably your best bet. In my opinion..
Sent from my EVO using XDA Premium 4 mobile app
Or xda marketplace
watch out for eBay. I had a very dishonest buyer that bought a phone just like that from me. They claimed they couldn't activate it and basically ripped me off because they stole the clean ESN info off the phone and then proceeded to claim the phone couldn't be activated.
a senile fungus said:
Or xda marketplace
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Troll?
Sent from my EVO 4G LTE using Tapatalk 2
donate
Donate it as an Obama phone
johnny15 said:
watch out for eBay. I had a very dishonest buyer that bought a phone just like that from me. They claimed they couldn't activate it and basically ripped me off because they stole the clean ESN info off the phone and then proceeded to claim the phone couldn't be activated.
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Wow an thanks I don't do ebay. Good heads up i would be pist. I sold 1 to my friend an he didn't know anything bout root an stuff... Worst mistake ever all he did was ask me question after question lol.
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gunfromsako said:
Troll?
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Click to expand...
Click to collapse
What's troll mean?
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scottspa74 said:
I believe swappa is a site just for that purpose.
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Click to expand...
Click to collapse
Will check out swappa. Never heard of it till now.
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trsix said:
Donate it as an Obama phone
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Click to collapse
Obama phone?
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Tigerstown said:
Obama phone?
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Click to expand...
Click to collapse
It's a troll comment. Ignore it. Anyone who thinks there is 'Obama phones" apparently watches faux news and therefore is talking out of their arse.
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johnny15 said:
watch out for eBay. I had a very dishonest buyer that bought a phone just like that from me. They claimed they couldn't activate it and basically ripped me off because they stole the clean ESN info off the phone and then proceeded to claim the phone couldn't be activated.
Click to expand...
Click to collapse
What do you mean he stole the clean esn? If he tried to activate it on sprint, can't you claim it stolen if you refunded his money? Did the buyer send the phone back to you?
I had a somewhat similar experience with an old (in nearly brand new condition) uscc flip phone I sold on ebay. The kid wanted to activate it on verizon. After he buys it (and pays for it), he tells me he plans on activating on verizon. Now, at the time I didn't know the first thing about these things. I told him I didn't think it would work, or if it did, it might require programming. The only promise I make is that it will work with uscc (being a uscc phone in the first place). He ends up demanding money back and claiming I lied to him about being able to activate on verizon. Anyways, ebay/paypal found in my favor as the item was as described (he did a SNAD claim).
Given what I know now, I would of told him he'd need to activate it on page plus or some other verizon mvno and that it would require programming to be functional.
At the end of the day, there are far too many idiots out there that can't read (and write), and best to only promise the device will work on the original carrier only. With respect to being soff, swappa is probably your best bet. I would think people shopping there actually have a clue to what unlocked/rooted/soff means and understand. Do keep in mind if you ship the device with a non stock based rom (ie, something not based on sense or touchwiz), activation modules will be missing and the user will not be able to do a handsfree/ota activation.
Called Sprint Tech Services regarding my lack of receiving phone calls (straight to vm). He tried getting me to do dialer codes, changing my MSID, etc. No-luck. I'm using a loaner phone from Best Buy right now, so the phone is obviously not the issue. He said the sprint vision may be an issue, but I told him my other line (OG Evo) works just fine. Any ideas?
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Call back and get a different person.
Explain your OG EVO is working.
But the phone may very well be the issue considering it is a loaner. If the next tech you reach can't get it working go to best buy and tell them the loaner isnt working and let them try and get it to work. If they can't get it get different phone. Don't leave best buy till you know it works.
Sent from my HTC EVO LTE using Tapatalk 4
So, went to Sprint Corporate store today to fix my no incoming call issue. They tried evetything u could think of. Dialer codes, resets, clearing and SOC's, u name it. It was not working. Five techs and a sales consultant. They called into their tech people, and nothing. At the end, the sales consultant turned off 4g, re-provisioned on 3g, and it works. Hour and a half later, I can receive calls.
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The Techs are some snobby asses at that stores. They acted like they did not want to do their jobs. The sales guy tried telling them to do this and that, and the Tech guys were like "do it yourself if ur so smart". It was kinda embarassing.
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Well, I'm here for now. BB gave me a refurb instead of a voucher. Next year here we come!
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