Hi
Have a Nokia 920 which i bought second hand in the UK last August. I'm currently staying in Jo Burg: Sa. been having problems with the Phone
it died on me last month no warning as such just started to vibrate then switched off. Have not been able to bring it back to life tried software re sets and downloaded the Nokia Suite but phone never gets recognised. So brought it round to a local Cell Phone repair shop they had it a while and told me the battery was gone Ok but they could not source battery ?
Took it to another Cell Phone shop same thing diagnosed the battery as dead but could not source a battery, when i asked why it was a problem to get a battery they mentioned it was something in or attached to the battery which was making it difficult to source. I'm scratching my head over this if it's the battery surely they must be available in SA ?
Any thoughts or advice would be most welcome
Regards
Ian
An update on the Battery
Removed it from the phone and had a look around a few shops none of them had the battery in stock
Looks like I will have to go to a Nokia Service Centre if i want to purchase one
i tested the battery when i had it out of the phone no life in it. I was wondering if their is a way to charge it off the phone. Don't want to buy a new battery
and find the phone itself is not charging. I know about the wireless chargers but don't have access to one.
Thanks
Ian
Related
Hello XDA,
Yes, I know you've seen questions like these before but hear me out; I've tried practically everything I could and wanted to know if there was anything else before I go to a service centre.
Situation: One day, randomly, my phone decides to start discharging its battery as fast as it can. That night I turned off my phone at ~30% and the next morning it didn't turn on at all. i.e. battery was draining while the phone was off. The next night I tried removing the battery while sleeping. It was about ~40% when I turned it off. Next morning I turn on the phone and whoa the battery is 50%.
This happens even when my GPRS/EDGE is turned off, the sync is turned off and no apps have been installed.
What I did: (Apart from going to the SE service centre, of course). I tried doing a battery recalibration.
1. Drained it fully. Charged it. Turned off and charged it to full 100%. Removed batterystats.bin. Nothing happened.
2. Drained it fully. Charged it. Drained again. Charged it for 8+ hours while turned off. I still don't know if this has had any effect.
3. Did a complete factory reset. No effect.
4. Repaired the phone using SE repair. No effect.
Does anybody have any other idea?
Oh I don't have any idea but to say good luck and sorry for your trouble and I hope that doesn't happen to my xperia.
if you've exhausted all possible troubleshooting, then, bring it to an SE service center .. you might also want to buy an extra battery along the way ..
download Android System Info from the market and check your running apps/tasks...
should give you insight to which app/s might be gobbling up resources...
that is, if you haven't tried doing that yet...
I have the same problem a months back. Do you by any chance use a portable charger? Portable charger can screw up phones like that. If not, then it must be faulty charger. But the bad news is that it probably hardware. If you are lucky, it's the battery, you can get a replacement for a week from SE or you can just buy a new one ( I recomend the the original SE branded). Or if you are unlucky, it's the whole hardware, which mean you have to turn it in to SE, wait 3 days only to be told that it will took them a month to repair it. Either way, you should get your phone to the service center ASAP.
Divr said:
I have the same problem a months back. Do you by any chance use a portable charger? Portable charger can screw up phones like that. If not, then it must be faulty charger. But the bad news is that it probably hardware. If you are lucky, it's the battery, you can get a replacement for a week from SE or you can just buy a new one ( I recomend the the original SE branded). Or if you are unlucky, it's the whole hardware, which mean you have to turn it in to SE, wait 3 days only to be told that it will took them a month to repair it. Either way, you should get your phone to the service center ASAP.
Click to expand...
Click to collapse
Man that sucks. Will have to take it to the service centre on Monday, then
It's usually an app, that dosn't terminate properly. You can see it in Battery history, when the phone does not seem to go back to sleep mode. The app is usually the one on top in 'partial awaikening mode' (translation from german) and keeps the phone in this mode, what drains the battery.
Happens here from time to time. The default music player from SE does it almost everytime. Last time for me it was netcounter.
Either killing this app or reboot fixes the problem.
Hope that helps...
I recently had a replacement handset sent, and before i could revert the old one to STOCK SBF etc, the new one was stolen....so now i can't power the old one up to flash anything to it because i have no battery left. I don't really want to pay $50 or so for a new battery of it just to return to stock....
any thoughts on best course of action?
I fear ATT will ding me the full charge for voided warranty if they see it like this...but they might not, you just never know
Ask them to send you another one before you send yours back?
You will fail miserably,either have them send you one in the maillfirst like the above post says or put a fruitcake on it they might not accept it at the store or if you do it by mail they might bill you for it later lol so be careful
that's a solid plan...i had mentioned battery life sucked and they said try the new handset first. i can tell them my battery life is still very poor and they will probably agree to send me a new one.
I had a similar issue where my batter was too low to flash and I was stuck at the Moto screen. I went out to Best buy mobile (could be any celluar place ie AT&T or something) and told them I was updating my phone and it rebooted and got stuck at this screen and drained my battery I asked if they could let me charge the battery in one of their atrix's. They ended up giving me a new battery, hope this helps you if the other way doesn't work out for you.
nexendz said:
I had a similar issue where my batter was too low to flash and I was stuck at the Moto screen. I went out to Best buy mobile (could be any celluar place ie AT&T or something) and told them I was updating my phone and it rebooted and got stuck at this screen and drained my battery I asked if they could let me charge the battery in one of their atrix's. They ended up giving me a new battery, hope this helps you if the other way doesn't work out for you.
Click to expand...
Click to collapse
This.
Or grab a USB cable you dont want, cut it open, and tape the red wire to + and the black wire to -. Let it charge for a few hours and you'll be fine.
Most stores don't carry an atrix battery at this point...
Charging with USB does no good cause I don't have a battery so it won't power up.
And getting a new battery from ATT may not work cause they want the imei which I don't have!
Hi all,
I've searched and found no related answers to the problem I'm currently facing with my Streak.
A few days back my Streak suddenly couldn't charge thus I brought it down to a reliable handphone repair shop and i was quoted $90 (USD70) for a charging port replacement. I agreed and the technician proceeded with the repairs. After changing a new charging port, the problem is still there which is unable to charge. Technician then use his charger , battery and cable instead of mine but still to no avail. I was told to leave my Streak there to let them find out what's the main problem.
I'm now being informed that it would be more expensive if its the charging insulator or etc if it is. Current estimated repair charges would be $200 (USD156).
So what I would like to ask here is I believe the main problem is not with my battery , battery port and connector right? So if I were to just purchase a cradle + desktop battery charger and charge my battery through the cradle it would still work as per normal? It would also cost way cheaper too.
PS: My last step was using Whatsapp and then I proceeded to charge it and went to bed. The next day i woke up, my Streak was not charged at all.
Hi all,
Need some help please.
Phone was working perfectly up until yesterday. Last night I installed JKay's Deluxe Framework for the SGS2, SGS3 Icon pack for SGS2 and Siyah Kernel. Was all working fine and battery was about 80% when i went to bed.
Woke up this morning and the phone was off. I thought the phone may have crashed / frozen so took the battery out for a few mins, inserted it and tried to switch it on without any joy. Tried this about 3 / 4 times. So thought that the battery may be dead, so connected the charger to it. I dont even the the battery charging icon showing. its like the phone is totally dead. It just wont switch on. i cant get to download mode / recovery or anything!!!
Please can someone help / give suggestions of other things I may be able to try?
THanks
No download mode or other signs of life, try a jig. Jig doesn't work - service center or possibly JTAG repair by 3rd party. You could try leaving it plugged into a charger overnight & see if you can get anything out of it. Could also try another battery I guess but I don't like your chances tbh. Unfortunately there isn't a great deal anyone can suggest in situations like this.
Service center for me. Battery icon should still appear when you plug it in using a charger and unfortunately, you cannot move forward unless you can go to the recovery and download modes.
my worry is that as the phone is rooted the warranty will be void. Samsung phones have a 2 year warranty so technically the phone is still under warranty. ive left it plugged in for the last 2 hours and still no signs of life. the phone and battery are stone cold. ive just gone out and bought a genuine second battery, and again no signs of life on the phone. am so gutted.
Cross your fingers that whomever fixes it either can't tell it's been messed with or doesn't care. Experience on here that I've seen over the past 7-8 months with similar situations (unable to go back to stock/reset flash counter before sending phone in for warranty service) seems to be about 50/50.
Not a lot you can do about it, so don't stress ;-) If they tell you it's going to cost you to have it fixed, ask them for a quote. Then you can maybe decide whether it's worth having it JTAG repaired (if possible) by a 3rd party which may well end up being cheaper.
But I digress, you haven't reached that point yet. So yeah, see how you go.
jutler123 said:
my worry is that as the phone is rooted the warranty will be void. Samsung phones have a 2 year warranty so technically the phone is still under warranty. ive left it plugged in for the last 2 hours and still no signs of life. the phone and battery are stone cold. ive just gone out and bought a genuine second battery, and again no signs of life on the phone. am so gutted.
Click to expand...
Click to collapse
thanks for the info. keeping my fingers crossed. Just called samsung and have booked it in under warranty repair. Guess i can only wait now back to my Nokia 6300 for now then
Do you guys think that it could possibly be anything to do with the siyah kernel or JKay deluxe framework that could've done anything to the phone?
Hellow fellow mate 20 pro users.
I just replacement my battery with a new one original from huawei. And i ran into some problems, when i turn my phone on it shows the boot screen and then shut off after a few seconds. When i put the charger in it keeps rebooting at the boot screen.
I replaced the battery with another new one original from huawei. Same issues, but it boots fine into bootloader. But it wont boot into safe mode, when i put back the old battery, then everything works fine. Can someone help me with this new battery issue?
Unless the new batteries are so low it can't boot, it sounds like there's something different about the new batteries that the phone doesn't like.
Incompatability.
I would be talking seriously with the battery supplier.
Bad experience @ HUAWEI Customer Service Centre, Singapore
I recently changed my Battery at Huawei Service Centre - [email protected], Singapore. I must say I really had a bad experience @ HUAWEI Customer Service Centre
I had a bad day on 5th Sept, 2020 @ HUAWEI Customer Service Centre - [email protected], Singapore
I was a proud owner of Mate 20 Pro from the day one Huawei launched their Mate 20 pro in Singapore.
I had a serious Battery backup issue and I had been ask to visit Huawei Customer Service Centre to check the same, I took a appointment for 5th Sept at 12 PM (HUAWEI Customer Service Centre - [email protected])
I reached there at 11:30 PM, they accepted my phone for repair @ 11:36 AM and I had been told it will take 3 hours and I will be receiving an SMS when it's ready for collection. I checked with the service person will they remove the Tempered Glass, He told me to check the battery they don't need to remove the Tempered glass and it will be intact. (as the Tempered Glass itself cost SGD 45-50)
I didn't receive any SMS till 3PM, So I decided to check with them, they told me it's not ready and I will receive an SMS in next 30 mins, when it's ready for collection. I agreed.
I waited for another hour and went there and told them I had not received any SMS, the service person told me to wait, then he came back with my phone and informed me they have changed the battery. When I checked the phone I found my tempered glass had been removed, I asked him about the same, He told me it got removed by itself. (it was a loca uv glue one), can't help it.
When I checked I found another serious issue, they forgot to close the Back part of the phone property, the bottom part was half out and I can see a decent enough gap. When I asked him about the same, he told me they will do it again for me and it was a mistake. I asked How come this can happen, dont do you guys do some basic checks before handing over to customer after service. He just smiled and told, it sometimes happens.
Then took back my phone and I waited another hour to get the gap fixed. After that I have to visit Case Factory to get a new Tempered glass which cost me SGD $39. Thanks to Huawei for clearing my confusion on Which Phone to buy, I have my answer now, it will never be the Mate 40 Pro or any other Huawei Device.
The story does not end there. I received an SMS at 10:30 PM and asked me to collect my phone. The phone was already collected at 6PM hours before I received the SMS to collect the phone.
When checked the Repair Progress on their Support App, I found my phone was ready for collection at around 12:26PM and they made me to wait the whole day there and I have finally collected the phone at 6PM
What a Wonderful Service by Huawei.
RobboW said:
Unless the new batteries are so low it can't boot, it sounds like there's something different about the new batteries that the phone doesn't like.
Incompatability.
I would be talking seriously with the battery supplier.
Click to expand...
Click to collapse
Yeah, and the thing is this is second one that behaves like this. Only the battery that came with it works fine.
Same problem here with Mate 20 Pro. This was my last huawei phone. Installed replacement battery and also have this bootloop till old battery is installed.
I think they have a tool to pair the batterys with the mainboards. without pairment it is useless but it is not possible to find any program or howto manual on the net. But it cant be that only 3 people changed battery and ran into this issue. maybe it can also be a faulty fake battery which is blocked by huawei. I send battery back to seller and will get a Samsung S21 Ultra on release and dump this huawei crap.
Has anyone ever gotten this resolved?? Any software or hack to get pass this annoying bootloop after battery changed?? Never buying a huawei again
I had LYA-L29 from the USA now in India after 1-year suddenly battery-draining starts from one day so I send the phone to customer care centre first they tell me to replace battery now they tell me to replace motherboard also as a problem from motherboard level. all the other function are perfectly ok so how it could be the problem with mainboard? how to check whether they have change motherboard or not? I have dought they just want money for false repairing plz help me
I replaced 2x the screen assy on my wife's mate 20, the 1st time a year ago and the 2nd time a couple of days ago. The new screen(s) came with the frame and new battery installed, swapped the mainboard and all the other bits and pieces over and I have had zero issues with the phone not "accepting" the battery, making me believe the battery is not paired with the mainboard...I think its more a fake battery issue.
In comment section on youtube is discussion exactly about this problem.
I tried this procedure and it worked perfectly:
1. Place new battery into phone but do not connect it.
2. Connect original battery and turn on the phone.
3. Connect charger.
4. Turn off phone, wait for the charging screen (battery % showing).
5. With charger connected disconnect original battery and quickly connect new battery
6. Let it charge few minutes. If % are rising you made it.
7. If you disconnect new battery you will have to repeat this procedure again.
I hope this will help someone.
Hoddok said:
In comment section on youtube is discussion exactly about this problem.
I tried this procedure and it worked perfectly:
1. Place new battery into phone but do not connect it.
2. Connect original battery and turn on the phone.
3. Connect charger.
4. Turn off phone, wait for the charging screen (battery % showing).
5. With charger connected disconnect original battery and quickly connect new battery
6. Let it charge few minutes. If % are rising you made it.
7. If you disconnect new battery you will have to repeat this procedure again.
I hope this will help someone.
Click to expand...
Click to collapse
Works!!
Thank you
Hoddok said:
In comment section on youtube is discussion exactly about this problem.
I tried this procedure and it worked perfectly:
1. Place new battery into phone but do not connect it.
2. Connect original battery and turn on the phone.
3. Connect charger.
4. Turn off phone, wait for the charging screen (battery % showing).
5. With charger connected disconnect original battery and quickly connect new battery
6. Let it charge few minutes. If % are rising you made it.
7. If you disconnect new battery you will have to repeat this procedure again.
I hope this will help someone.
Click to expand...
Click to collapse
If the phone run outs the battery (%2), will i need to repeat this procces
Abupbey said:
If the phone run outs the battery (%2), will i need to repeat this procces
Click to expand...
Click to collapse
No, you would have to repeat it if you overdrain the battery so it goes dead completely. This happens only if you leave the phone discharged for a few months.
Hoddok said:
No, you would have to repeat it if you overdrain the battery so it goes dead completely. This happens only if you leave the phone discharged for a few months.
Click to expand...
Click to collapse
Thank you for your reply, i want to change my battery now i am knowladgable about that.