Hi Friends i have noticed that my SK17 A.K.A Mini pro acts weirdly from the day of purchase.
Even when i lock my screen by pressing power button,I see the LCB lighting up and showing me the lock screen and again turning off.
This happens frequently with few seconds or few min gap.
I suspect this would drain battery than usual.Please help me fix it.
visit the best Sony service center in your city, they'll be able to tell you something substantial.. or get you a replacement.
Just reinstall/repair software with Sony PC companion, worked with me!
edman989 said:
Just reinstall/repair software with Sony PC companion, worked with me!
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Only 3 months late...
Dont worry, it's the firmware version, change it and stay resolved.
Sent from my SK17i using xda premium
hahah sorry man, i had that problem yesterday n solve it, if i had problem 3 months ago post will be on time , maybe can help som1 in future anyway
How u did solve it?
Hello,i have a problem on my brand new Xperia S-the touch screen is not working.I tried to repair it using PC Companion but still the same problem.All the buttons work just fine and I even took some photos but I cannot unlock it or anything else.Anyone had the same problem?Any ideas?
Service ! I think it is a hardwear problem. Go back to the shop.
I guess you are right... I removed the screen protector but problem remains...
X10iUSER said:
I guess you are right... I removed the screen protector but problem remains...
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Did you try to re-flash it using Sony PC Companion?
I tried twice...once with PCC and once with SEUS.I'm sending it back for exchange
Hi everybody,
I got my Xperia S 3 days ago, updated to .73 the same day.Set up and installing everything apps games...
Today it suddendly switch off and i can't turn it on.I tried to Hard reset it vol up + power button but nothing happen!When i plug it on USB or wall charger the notification LED is fast blinking red(not like when the batteries are empty.I tried to connect it to the PC Companion, the only way to be connected for me is to push booth vol. buttons.The red Led disappear and it go to the next step but pc companion says to me that it must be updated whereas it is.I know that we can unscrew it to remove the batteries but i don't want to lose the warranty.Waiting for any tips.
Interesting...
What I would do as a next step, would be to update the phone, as the PC Companion suggested.
If nothing happened after that, I would return the phone to where I purchased it for refund or replacement.
dragunov said:
Interesting...
What I would do as a next step, would be to update the phone, as the PC Companion suggested.
If nothing happened after that, I would return the phone to where I purchased it for refund or replacement.
Click to expand...
Click to collapse
No it says to update Pc Companion not the phone that's very strange because i have the last version of it
hawker26 said:
No it says to update Pc Companion not the phone that's very strange because i have the last version of it
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Did you try the repair function in PC Companion?
It will reflash the firmware.
augie7107 said:
Did you try the repair function in PC Companion?
It will reflash the firmware.
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Click to collapse
Yes in fact the phone isn't recognised by PC Companion even trying to put it in flash mode, i'm very disapointed!
I had this too!!
Hello,
I am sorry that you are facing this problem. I am not too sure if you are still experiencing the same. I just want to share what happened when I had the similar problem. It happened to me after I disconnected a call.When I had the similar problem, My device was not even charging. I just decided that may be I need to take my device to nearest service center. Strange, But it seems that this is not new to Sony mobiles.So I had to google it. I think its originally problem with the proximity sensor which does not goes off. Then, I tried pressing the power+volume up button together for 5-7 seconds and Boom, mobile just restarted. Now its working charm now.
If you wish you can give a try as well.
All the best!
checkers123 said:
Hello,
I am sorry that you are facing this problem... Then, I tried pressing the power+volume up button together for 5-7 seconds and Boom, mobile just restarted. Now its working charm now.
If you wish you can give a try as well.
All the best!
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Yes already tried and doesn't worked for me.Today i go to the service center.We'll see!
Hi everybody,
My Xperia come back to life, the service center repair it for me.They say something brick the phone.They must unscre it to repair it.I don't know more.
Thanks guys.... i thought i got a brick...
I am in need of expert help.
Last night I rebooted my Z2 and it starts normal up until the purple screen with the wave pattern and then it just stays on that screen and wont boot further.
I have not unlocked or flashed any new firmware it's the stock Android 4.4.4 pushed by Sony. I tried an hard reset but still the same, I even let the phone run this screen until the battery was empty but still every boot it sticks at the same screen.
Only way to shut the phone down once this screen appears is power button and volume up. Any ideas how to get it to boot again? Phone is only 3-4 month old to. Maybe get hold of the original firmware from Sony?
Any help greatly appreciated.
Optikn3rv said:
I am in need of expert help.
Last night I rebooted my Z2 and it starts normal up until the purple screen with the wave pattern and then it just stays on that screen and wont boot further.
I have not unlocked or flashed any new firmware it's the stock Android 4.4.4 pushed by Sony. I tried an hard reset but still the same, I even let the phone run this screen until the battery was empty but still every boot it sticks at the same screen.
Only way to shut the phone down once this screen appears is power button and volume up. Any ideas how to get it to boot again? Phone is only 3-4 month old to. Maybe get hold of the original firmware from Sony?
Any help greatly appreciated.
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this sounds like a hardware issue, try repairing via sony PC companion and if this still fails then contact sony repair centre as this is a fault with the devices hardware casued not by the user.
Envious_Data said:
this sounds like a hardware issue, try repairing via sony PC companion and if this still fails then contact sony repair centre as this is a fault with the devices hardware casued not by the user.
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tried the PC companion but it needs me to start the phone up and enter my simcard nr ;-( it happened after a app hung lastnight and I couldn't close the screen down so i uninstalled it and rebooted and ended up with this.
Optikn3rv said:
tried the PC companion but it needs me to start the phone up and enter my simcard nr ;-( it happened after a app hung last night and I couldn't close the screen down so i uninstalled it and rebooted and ended up with this.
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Click to collapse
According to Sony it sounds like a software issue and I should use PC Companion.
Will have to RMA it and wait 3 weeks for it to be returned. Weird never had issues with my Galaxy S3 even & CM11, 4 month old vanilla Z2 bugged out on me ;-(
Optikn3rv said:
According to Sony it sounds like a software issue and I should use PC Companion.
Will have to RMA it and wait 3 weeks for it to be returned. Weird never had issues with my Galaxy S3 even & CM11, 4 month old vanilla Z2 bugged out on me ;-(
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Click to collapse
Seeing how this most likely a software issue you could have easily recovered it using this it doesn't void warranty so you could have saved 3 weeks and the hassle of RMA it back to sony.
Hey all,
My gf has an M4 Aqua.
She has never done anything with it.
No root, no custom roms etc.
Suddenly today phone shut down, Sony logo appeared, blue booting waves and then just pure blue screen.
She did the Software Recovery via Xperia Companion.
It booted normally, she set up everything (although she said it was running very slowly) and while she was just in the home screen it shut down again and did the same thing.
She clicked the red reset button and it booted fine.
Edit: Shut down and blue screen again.
Edit2: After Software Recovery she is on 6.0.1 now.
Edit3: Even when idle it gives the blue screen after some time.
Any ideas why that is happening, how to fix it permanently?
I've seen posts but people said the Software Recovery helped them which is sadly not working for us.
We just need to wait till next month so she can give this one for proper service check.
Is this a hardware issue? I've never encountered a pure blue screen on Sony before.
Cheers, thanks for any help.
Hello friend, i have an xperia m4 aqua dual, same problem than yours, already used xperia conpanion 3 times trying to solve the problem, the cellphone works like a charm for 10min and the problem gets back again, blue screen if i launch some app like facebook and running slooooow, i have read that this is a hardware failure, but don't know what is the ic failure.
Edit: Now i found the problem, the xperia has 2 module of 1gb of ram on the motherboard, when the phone boots (congrats no blue screen) you can go and see how much RAM it haves, it will just show 883mb of total RAM. so... 1 module of RAM is dead.
Edit²: Saw on the xperia forum that sony is pushing an new update on xperia companion, solved the problem of ram and blue screen for some people, i will give i try later today, can be just a software problem.
d3vileyes said:
Hello friend, i have an xperia m4 aqua dual, same problem than yours, already used xperia conpanion 3 times trying to solve the problem, the cellphone works like a charm for 10min and the problem gets back again, blue screen if i launch some app like facebook and running slooooow, i have read that this is a hardware failure, but don't know what is the ic failure.
Edit: Now i found the problem, the xperia has 2 module of 1gb of ram on the motherboard, when the phone boots (congrats no blue screen) you can go and see how much RAM it haves, it will just show 883mb of total RAM. so... 1 module of RAM is dead.
Edit²: Saw on the xperia forum that sony is pushing an new update on xperia companion, solved the problem of ram and blue screen for some people, i will give i try later today, can be just a software problem.
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Click to collapse
Hey mate, thanks for the reply!
Will check RAM and try the Xperia Companion again. Gonna update soonish with the results.
It happens alike, ram, blue screen, and in my case at first had problems with the network signal (it was for a while), and the camera (worked sometimes in or out an error log . So YouTube I found this:
Apparently there is a problem with this smartphone after a period of use, and seeking information on the internet apparently called blue screen of death, and happened to the iPhone 5 and even g3 lg, but in this smartphone presents with different symptoms. Unfortunately in my case it is out of warranty two months ago
By the way the new version of PC Companion commenting here will not let me install it, I get a kernel32.dll error in Windows, but the previous version if you install without problems, someone knows what is due?
lynksus said:
It happens alike, ram, blue screen, and in my case at first had problems with the network signal (it was for a while), and the camera (worked sometimes in or out an error log . So YouTube I found this:
Apparently there is a problem with this smartphone after a period of use, and seeking information on the internet apparently called blue screen of death, and happened to the iPhone 5 and even g3 lg, but in this smartphone presents with different symptoms. Unfortunately in my case it is out of warranty two months ago
By the way the new version of PC Companion commenting here will not let me install it, I get a kernel32.dll error in Windows, but the previous version if you install without problems, someone knows what is due?
Click to expand...
Click to collapse
Thanks for the vid. Good to know it's kind of popular. My gf gives it to service today so we won't check ram etc. But ye this is a bit of a ****ty phone.
These memory problems, speaker broke now this.
I hope they gonna give her a new one.
Also check a statutory warranty (i think that's how it's called) in your country.
Here in Poland apart from the producers warranty we have a warranty from the seller. (its a law)
If seller sells us a product that breaks (no matter if it's producer fault) they need to repair it or exchange for a working one.
This warranty is valid for 2 years.
i updated my xperia m4 , the problem got worse, can't pass the blue screen now, just a constant boot loop of blue screen, i never want a xperia again --'
Ephixi4 said:
Hey all,
My gf has an M4 Aqua.
She has never done anything with it.
No root, no custom roms etc.
Suddenly today phone shut down, Sony logo appeared, blue booting waves and then just pure blue screen.
She did the Software Recovery via Xperia Companion.
It booted normally, she set up everything (although she said it was running very slowly) and while she was just in the home screen it shut down again and did the same thing.
She clicked the red reset button and it booted fine.
Edit: Shut down and blue screen again.
Edit2: After Software Recovery she is on 6.0.1 now.
Edit3: Even when idle it gives the blue screen after some time.
Any ideas why that is happening, how to fix it permanently?
I've seen posts but people said the Software Recovery helped them which is sadly not working for us.
We just need to wait till next month so she can give this one for proper service check.
Is this a hardware issue? I've never encountered a pure blue screen on Sony before.
Cheers, thanks for any help.
Click to expand...
Click to collapse
Try repairing your software using Sony pc companion.. Since your phone is not rooted,this may work..
saitejadsst said:
Try repairing your software using Sony pc companion.. Since your phone is not rooted,this may work..
Click to expand...
Click to collapse
We did it with Xperia Companion which is the same **** as far as I know.
The phone is sent to service, she'll probably get a new one.
Thanks for the tip though!
Had the same blue screen after installing a incompatible xposed module. But i had not that ram problem. It sometimes booted and sometimes reboot at bluescreen. Re-flashed firmware using newest Flashtool (include "wipe Sin, wipe Misc TA") blue screen was gone.
jtg01 said:
Had the same blue screen after installing a incompatible xposed module. But i had not that ram problem. It sometimes booted and sometimes reboot at bluescreen. Re-flashed firmware using newest Flashtool (include "wipe Sin, wipe Misc TA") blue screen was gone.
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Click to collapse
misc TA any? Where for example?
Hey all, i had same problem with my M4 before, blue screen, ram just read 883 mb, suddently restart, n very difficult to turning on.
I get problem after upgrade to marshmallow. I have been tried to reset, flash software, and downgrade, but my M4 still problem.
But now the problem has been solved.
Root cause of problem on my device is bad emmc connection.
I found it when i tried to hit my m4 caused felt angry, but my device be normal.
So i tried resolder the emmc n test.
I don't know what the related problem bad hardware connection with upgrade software, but that's actual root cause the problem on my M4.
Currently i use the last update of android 6 on my M4.
I hope my experience can help you to finish this problem.
explain please
Hey can you explain how you did it? any video or something?
angga triawan said:
Hey all, i had same problem with my M4 before, blue screen, ram just read 883 mb, suddently restart, n very difficult to turning on.
I get problem after upgrade to marshmallow. I have been tried to reset, flash software, and downgrade, but my M4 still problem.
But now the problem has been solved.
Root cause of problem on my device is bad emmc connection.
I found it when i tried to hit my m4 caused felt angry, but my device be normal.
So i tried resolder the emmc n test.
I don't know what the related problem bad hardware connection with upgrade software, but that's actual root cause the problem on my M4.
Currently i use the last update of android 6 on my M4.
I hope my experience can help you to finish this problem.
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