Hello,i have a problem on my brand new Xperia S-the touch screen is not working.I tried to repair it using PC Companion but still the same problem.All the buttons work just fine and I even took some photos but I cannot unlock it or anything else.Anyone had the same problem?Any ideas?
Service ! I think it is a hardwear problem. Go back to the shop.
I guess you are right... I removed the screen protector but problem remains...
X10iUSER said:
I guess you are right... I removed the screen protector but problem remains...
Click to expand...
Click to collapse
Did you try to re-flash it using Sony PC Companion?
I tried twice...once with PCC and once with SEUS.I'm sending it back for exchange
Related
Hi everybody,
I got my Xperia S 3 days ago, updated to .73 the same day.Set up and installing everything apps games...
Today it suddendly switch off and i can't turn it on.I tried to Hard reset it vol up + power button but nothing happen!When i plug it on USB or wall charger the notification LED is fast blinking red(not like when the batteries are empty.I tried to connect it to the PC Companion, the only way to be connected for me is to push booth vol. buttons.The red Led disappear and it go to the next step but pc companion says to me that it must be updated whereas it is.I know that we can unscrew it to remove the batteries but i don't want to lose the warranty.Waiting for any tips.
Interesting...
What I would do as a next step, would be to update the phone, as the PC Companion suggested.
If nothing happened after that, I would return the phone to where I purchased it for refund or replacement.
dragunov said:
Interesting...
What I would do as a next step, would be to update the phone, as the PC Companion suggested.
If nothing happened after that, I would return the phone to where I purchased it for refund or replacement.
Click to expand...
Click to collapse
No it says to update Pc Companion not the phone that's very strange because i have the last version of it
hawker26 said:
No it says to update Pc Companion not the phone that's very strange because i have the last version of it
Click to expand...
Click to collapse
Did you try the repair function in PC Companion?
It will reflash the firmware.
augie7107 said:
Did you try the repair function in PC Companion?
It will reflash the firmware.
Click to expand...
Click to collapse
Yes in fact the phone isn't recognised by PC Companion even trying to put it in flash mode, i'm very disapointed!
I had this too!!
Hello,
I am sorry that you are facing this problem. I am not too sure if you are still experiencing the same. I just want to share what happened when I had the similar problem. It happened to me after I disconnected a call.When I had the similar problem, My device was not even charging. I just decided that may be I need to take my device to nearest service center. Strange, But it seems that this is not new to Sony mobiles.So I had to google it. I think its originally problem with the proximity sensor which does not goes off. Then, I tried pressing the power+volume up button together for 5-7 seconds and Boom, mobile just restarted. Now its working charm now.
If you wish you can give a try as well.
All the best!
checkers123 said:
Hello,
I am sorry that you are facing this problem... Then, I tried pressing the power+volume up button together for 5-7 seconds and Boom, mobile just restarted. Now its working charm now.
If you wish you can give a try as well.
All the best!
Click to expand...
Click to collapse
Yes already tried and doesn't worked for me.Today i go to the service center.We'll see!
Hi everybody,
My Xperia come back to life, the service center repair it for me.They say something brick the phone.They must unscre it to repair it.I don't know more.
Thanks guys.... i thought i got a brick...
My Xperia GO touch screen seems to require a calibration, the left column works intermittently and especially better when connected to a charger. Is there around another calibration tool more than the Nook Screen Recalibrate on Play?
Is this the only tool around and I should really flash to CyanogenMod to recalibrate?
Thanks
Sharkyit said:
My Xperia GO touch screen seems to require a calibration, the left column works intermittently and especially better when connected to a charger. Is there around another calibration tool more than the Nook Screen Recalibrate on Play?
Is this the only tool around and I should really flash to CyanogenMod to recalibrate?
Thanks
Click to expand...
Click to collapse
Well, if you are using stock Sony ROM, i don't think there will be a problem with the calibration. But still if you are facing it you can try repairing it with SUS. Or if you are using a custom ROM, you can try other ROMS and if the problem still persist, the best option is to head to a SONY service center and I think they will get it repaired for free.
moli2398 said:
Well, if you are using stock Sony ROM, i don't think there will be a problem with the calibration. But still if you are facing it you can try repairing it with SUS. Or if you are using a custom ROM, you can try other ROMS and if the problem still persist, the best option is to head to a SONY service center and I think they will get it repaired for free.
Click to expand...
Click to collapse
Sorry for asking, what do you mean with SUS?
Software Update System?
Thx
Sharkyit said:
Sorry for asking, what do you mean with SUS?
Software Update System?
Thx
Click to expand...
Click to collapse
Sony update software .
Download it from here: http://www.sonymobile.com/gb/tools/update-service/
the thing is i was downloading pictures from google drive to my neo v and suddenly everything dissapears from my screen and the phone stucks there,nothing on screen and a light only everywhereon iti tried to reboot,could not do this,i took the battery off then it did reboot,showed lupus kernel logo but unfortunately no recovery options(blank screen again).
i flashed with flashtool 587 firmware showed SONY and XPERIA on screen,connected normally to my pc(could read sd card),but again blank screen
flashed second time 587 firmware and let it away the whole night.in the morning it was working normally again
has anybody faced a situation like this?what would you say that happens/happened?should i take it to sony service?the phone works fine till now....(fingercross)
You are rooted and if bootloader unlocked officially, its of no use taking it to Sony as you have void ur warranty.. It happens sometimes, rarest of the rare cases..
Sent from my Xperia Neo V using xda premium
could it be batteries i bought and used from ebay ,really cheap?
could the batteries be faulty?
broky said:
could it be batteries i bought and used from ebay ,really cheap?
could the batteries be faulty?
Click to expand...
Click to collapse
I don't think so, but might be.. You cannot be sure unless you have some proof that they are original batteries.. I guess they won't sell duplicate stuff.. Hows is everything going now? Fine?
Sent from my Xperia Neo V using xda premium
no,screen is fading out all the time,one time works but the other fails ,starts creatin red vertical lines on the display,and it goes off...so i got to get it to a shop for repair,is useless now.
i thing also it might be the LCD display faulty,or fall from bed and display unclipped?
i only suppose.
broky said:
no,screen is fading out all the time,one time works but the other fails ,starts creatin red vertical lines on the display,and it goes off...so i got to get it to a shop for repair,is useless now.
i thing also it might be the LCD display faulty,or fall from bed and display unclipped?
i only suppose.
Click to expand...
Click to collapse
i dont think its a faulty LCD, coz if it was faulty LCD then ur phone will boot normally, but it showed Lupus logo & then stucked... it may be a hardware fault..
broky said:
no,screen is fading out all the time,one time works but the other fails ,starts creatin red vertical lines on the display,and it goes off...so i got to get it to a shop for repair,is useless now.
i thing also it might be the LCD display faulty,or fall from bed and display unclipped?
i only suppose.
Click to expand...
Click to collapse
As you said there are red lines and stuff on screen, its definitely LCD issue I feel
Sent from my MT11i using xda premium
just took it back from a local repairer shop and he said is a software problem,hardware seems to work ok ,he can not fix it,and if he takes it to sony they are not going to repair it for any reason because i unlocked my bootloader... ...but i flash with flashtool and it does not show the screen...
is something that i have not tried,is there another way from flashtool to format the whole phone?
relock bootloader and try with sony update center?
update:i locked my bootloader and took the phone back for repair.this time EMMA recognized the phone and flashed .587 firmware successfully and the phone runs fine!!!
i flashed it many times with flashtool and sony update service,only this program (EMMA)
did the job!everything ok then..but i still wanted to root,flash cwm etc...i unlocked my bootloader officially again but the the phone does the same thing it did before flash it with EMMA..so tomorrow i ll take it again for flashing it with EMMA and stay official and locked bootloader to be safe.
i tried EMMA myself but finds my phone locked so i can not flash it...
Hi,
My 2 week old Xperia Z2 has display problem. Suddenly display went black without any damage (falling of the phone or etc.).
I see only backlight and digitizer working but display is not showing anything. I knowt that digitizer is workin as I hear sound of clicking and vibration just like everything is working normaly. But it isn´t.
Is this a broken display-LCD? It looks like it is not connected with motherborad if this is possible.
Thank you.
kmatisic said:
Hi,
My 2 week old Xperia Z2 has display problem. Suddenly display went black without any damage (falling of the phone or etc.).
I see only backlight and digitizer working but display is not showing anything. I knowt that digitizer is workin as I hear sound of clicking and vibration just like everything is working normaly. But it isn´t.
Is this a broken display-LCD? It looks like it is not connected with motherborad if this is possible.
Thank you.
Click to expand...
Click to collapse
try force power off
power+vol up
after that try turning on the phone, if the screen works good, if it does it again, try repairing device via support zone in sony pc companion
if it does it after repair devicw contatct sony repair centre, if it doesnt work at all, contact sony repair centre
Envious_Data said:
try force power off
power+vol up
after that try turning on the phone, if the screen works good, if it does it again, try repairing device via support zone in sony pc companion
if it does it after repair devicw contatct sony repair centre, if it doesnt work at all, contact sony repair centre
Click to expand...
Click to collapse
Thx
I tried reset via power+vol up. Nothing. Device starts but withiut displaying anything.
Will try companion soon.
I belive this is a hardware problem. So I will have to take to repair center.
Strange for a new device...
kmatisic said:
Thx
I tried reset via power+vol up. Nothing. Device starts but withiut displaying anything.
Will try companion soon.
I belive this is a hardware problem. So I will have to take to repair center.
Strange for a new device...
Click to expand...
Click to collapse
its strange for a new device but rhw Z2 face majour manufacturing issues at release so sony ended up with alot of faulty devices in customer hands
the screen death issue has been a mix of firmware and hardware so its why i asked for you to hardreset
some games may also crash graphics driver but that can be fixed witha reset
Mine did that too when I first got it. I thought Wow brand new phone toast. But a couple of power+vol resets and it came back on and hasn't happened again.
might i ask what firmware was your device running when this happened?
both of you
@mr mystery
@kmatisic
Envious_Data said:
might i ask what firmware was your device running when this happened?
both of you
@mr mystery
@kmatisic
Click to expand...
Click to collapse
17.1.1.A.0.402 (t-mobile branded 6503 - croatia). No root...
17.1.2.A.0.314
kmatisic said:
17.1.1.A.0.402 (t-mobile branded 6503 - croatia). No root...
Click to expand...
Click to collapse
mr mystery said:
17.1.2.A.0.314
Click to expand...
Click to collapse
thanks!
i had the same issue but just hitting the power button a couple times fixed it :/
this is fairly odd and random it seems
i was on 402 firmware when it happened most though
I am in need of expert help.
Last night I rebooted my Z2 and it starts normal up until the purple screen with the wave pattern and then it just stays on that screen and wont boot further.
I have not unlocked or flashed any new firmware it's the stock Android 4.4.4 pushed by Sony. I tried an hard reset but still the same, I even let the phone run this screen until the battery was empty but still every boot it sticks at the same screen.
Only way to shut the phone down once this screen appears is power button and volume up. Any ideas how to get it to boot again? Phone is only 3-4 month old to. Maybe get hold of the original firmware from Sony?
Any help greatly appreciated.
Optikn3rv said:
I am in need of expert help.
Last night I rebooted my Z2 and it starts normal up until the purple screen with the wave pattern and then it just stays on that screen and wont boot further.
I have not unlocked or flashed any new firmware it's the stock Android 4.4.4 pushed by Sony. I tried an hard reset but still the same, I even let the phone run this screen until the battery was empty but still every boot it sticks at the same screen.
Only way to shut the phone down once this screen appears is power button and volume up. Any ideas how to get it to boot again? Phone is only 3-4 month old to. Maybe get hold of the original firmware from Sony?
Any help greatly appreciated.
Click to expand...
Click to collapse
this sounds like a hardware issue, try repairing via sony PC companion and if this still fails then contact sony repair centre as this is a fault with the devices hardware casued not by the user.
Envious_Data said:
this sounds like a hardware issue, try repairing via sony PC companion and if this still fails then contact sony repair centre as this is a fault with the devices hardware casued not by the user.
Click to expand...
Click to collapse
tried the PC companion but it needs me to start the phone up and enter my simcard nr ;-( it happened after a app hung lastnight and I couldn't close the screen down so i uninstalled it and rebooted and ended up with this.
Optikn3rv said:
tried the PC companion but it needs me to start the phone up and enter my simcard nr ;-( it happened after a app hung last night and I couldn't close the screen down so i uninstalled it and rebooted and ended up with this.
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Click to collapse
According to Sony it sounds like a software issue and I should use PC Companion.
Will have to RMA it and wait 3 weeks for it to be returned. Weird never had issues with my Galaxy S3 even & CM11, 4 month old vanilla Z2 bugged out on me ;-(
Optikn3rv said:
According to Sony it sounds like a software issue and I should use PC Companion.
Will have to RMA it and wait 3 weeks for it to be returned. Weird never had issues with my Galaxy S3 even & CM11, 4 month old vanilla Z2 bugged out on me ;-(
Click to expand...
Click to collapse
Seeing how this most likely a software issue you could have easily recovered it using this it doesn't void warranty so you could have saved 3 weeks and the hassle of RMA it back to sony.