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So, I guess I will be returning to Sprint today to exchage my photon yet again. This will be my 3rd time taking my phone back. I upgraded from an Evo that never gave me one problem and it was my rooting/flashing/hacking guinea pig.
My first phone had a screen glitch and would look fuzzy after it warmed up from normal use. This one has been shutting down on me after it sits idle for a few minutes. I will use it for a while and it fine. I set it down and come back a few minutes later and its off and wont boot. I have to pull the battery on this thing 10 times a day. However, if I have it docked or I am using it everything is fine. I have recently flashed the new update and rooted hoping that would help but it hasnt.
Crazy to think I have had 2 phones both with problems and my buddy hasnt had a single problem with his.
Sounds like a bad batch or one heck of a coincidence. Mabe try getting Sprint store to order you a new replacement instead of getting another one from their current inventory. When the Photon works properly it's a great phone. Regardless Sprint will make it right.
Yeah, I cant complain about Sprints service so far and I do like the phone regardless of the problems I have had. I just hope the bugs get worked out and it gets as much support as the Evo. I was so disappointed with the 3D, which is why I went with the Photon.
My sister had a similar problem with the Moment, she too had it replaced 3 times, the forth one worked fine. One of my EVO's 4G had the infamous charging port disconnect/breakage issue and had to be replaced as well. So far the Photon is okay except the call bug, but thats no longer a problem after doing the steps outlined in the development section. Hope you get a good replacement.
TS
Sounds like you need to go to another sprint store
Sent from my MB855 using Tapatalk
Ive been with samsung for as long as ive been on android. My first smartphone was the s2....and yes i know, AMAZING PHONE, seeing as it was my first phone for android I cudnt fault, it was truly amazing! Then i bought the s3......dont get me wrong, at the beginning it was faster and smoother than my s2 and the screen was beautiful. But that perfect relationship was short lived, as i used my s3 more and more, it began to slow down and freeze constantly. At first I thought it was just something I installed, but it wasnt. To this day, it freezes 7-10 times a day, exiting an app takes ages(8 seconds roughly) and who can forget the random restarts? and it has made me lose all faith in samsung :/ the features their phones offer are unbelievable, but whats the point if i cant even use them properly. So the s4 isnt gonna come close to my wallet, or any other samsung phone for that matter. HTC isnt really someone I want to invest in ( good phones....sloooow as hell updates), even though robert downing Jr nearly convinced me Forget sony brands and lg can piss off (apart from their google phones)..... So now im left with google phones or........well apple (cue the boo's). I love Stock android, used it before and it is amazing!! But to buy a nexus 4 in my country (Ireland) it had to be shipped from the uk and it ended up being around €550 (720 dollars) and NO im not paying that!!
So at the end of the day i have two choices, wait for the nexus 5 and pray for it to be released in ireland for a reasonable price or............................................................................................................................................................................................................................................................................................................................................................................................................................................................go for an iphone 5s (it was hard to finally type it)
So what do you guys think?
And I know I could have included motorola ..........but with that price.........they are dead to me (need i mention the phone im talking about)
I feel your pain. Right there myself also. Yesterday mine froze about 20 times. Spent some time with dummy file writer and lagfix and it is better now, but still on probation.
I am thinking about LG G2 (I'm in US), if the audio reviews check out.
I understand you,because I had some freezing issue while I was using XXELLA firmware, so after few weeks I upgraded to XXEMB1 and since that day I don't have any freezing issues, and I am using my phone for more than 5 months.
So I would suggest you to try to download XXEMB firmware because as I heard it's the most freezes safe firmware but if it's will happen anyway, it's means that it's hardware issue not software one.
I also had tis problem right from, regretted buying the phone since 1 year ago.. but i have kept sending my phone back under warranty it took me 4 (!) times until they finally decided to replace my phone with a new one without the failing mmc chip.. i would advice you to keep sending it back because i was thinking the same but on the other hand its a hell of alot of money you would waste.. now im a very happy owner and glad i kept resending it in for repair..
Verstuurd vanaf mijn GT-I9300 met Tapatalk 4
Hello,
I have a question about this, I had an LG G4 that had the Boot Loop error which occurred in the last week of January, long story short, has anyone had these problems with this new model? I know they' must have fixed this, but the biggest reason I'm asking this is the LG G5 Unlocked RS988 that is being sold here on Amazon.com:
http://www.amazon.com/LG-Unlocked-P...keywords=g5&qid=1463100037&ref_=sr_1_1&sr=8-1
So far has had a couple of reviews and two people have complained about the boot looping issue, I'm not sure if they're trolling or what, but I figured I'd speak to owners thus far since it's been over a month since it's been released. Really considering this as well as the HTC 10 and S7 Edge as my next device, thanks guys.
no troll.
I bought mine April 1st (Sprint LS992) and it started boot looping a few days ago and finally died completely. I sent it off to LG yesterday to be fixed.
blarg said:
no troll.
I bought mine April 1st (Sprint LS992) and it started boot looping a few days ago and finally died completely. I sent it off to LG yesterday to be fixed.
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Damn dude, this is insane.
When I had this happen to my G4 I was convinced they wouldn't allow this to happen again, this is concerning.
blarg said:
no troll.
I bought mine April 1st (Sprint LS992) and it started boot looping a few days ago and finally died completely. I sent it off to LG yesterday to be fixed.
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Click to collapse
Really no troll ? I hope is it
DoKaTSuYa said:
Really no troll ? I hope is it
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I wish. they gave me "about 8-9 days" turn-around so good thing my rooted G3 is still working.
I actually really like my G5. It doesn't appear to be running much bloat and pretty much everything can be disabled through the OS so even though I havent been able to root it I haven't missed it much now that there's a new ad blocker that creates a local vpn for filtering. I like the screen size more than the G3. Only reason I got it was the screen on my G3 cracked somehow (although the glass screen protector over it did not ). The G5 screen is REALLY easy to replace and I liked that too...although it looks like now, you can buy a new G3 screen already installed in a new frame so all you have to do is move the electronics to a new phone body which you can buy on Amazon for about $60... I like both phones but if the screen on my G3 didn't crack (and the G3 is rootable) I probably wouldn't have bothered with a G5.
blarg said:
I wish. they gave me "about 8-9 days" turn-around so good thing my rooted G3 is still working.
I actually really like my G5. It doesn't appear to be running much bloat and pretty much everything can be disabled through the OS so even though I havent been able to root it I haven't missed it much now that there's a new ad blocker that creates a local vpn for filtering. I like the screen size more than the G3. Only reason I got it was the screen on my G3 cracked somehow (although the glass screen protector over it did not ). The G5 screen is REALLY easy to replace and I liked that too...although it looks like now, you can buy a new G3 screen already installed in a new frame so all you have to do is move the electronics to a new phone body which you can buy on Amazon for about $60... I like both phones but if the screen on my G3 didn't crack (and the G3 is rootable) I probably wouldn't have bothered with a G5.
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Did you notice any overheating before the boot looping occurred?
That's what started happening to me with the G4 prior to it Boot Looping.
Illmatic662 said:
Did you notice any overheating before the boot looping occurred?
That's what started happening to me with the G4 prior to it Boot Looping.
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Click to collapse
Nope. Not even warm. Just hung and started rebooting. Then kept hanging in different stages of rebooting - sometimes it would come all the way up into home screen, other times it would get to asking me for my password during boot, and sometimes it would hang on the Sprint logo. There didn't seem to be any rhyme or reason to it. First time it happened after 6 or 7 reboots it just finished booting and worked normally after. Several hours later same exact behavior except this time the last time screen went dark as if it was starting another reboot and never came back. Tried pulling battery, pulling sim card/SD card, and even the spare battery that was fully charged - no signs of life since.
LG got it today so we'll see.
blarg said:
Nope. Not even warm. Just hung and started rebooting. Then kept hanging in different stages of rebooting - sometimes it would come all the way up into home screen, other times it would get to asking me for my password during boot, and sometimes it would hang on the Sprint logo. There didn't seem to be any rhyme or reason to it. First time it happened after 6 or 7 reboots it just finished booting and worked normally after. Several hours later same exact behavior except this time the last time screen went dark as if it was starting another reboot and never came back. Tried pulling battery, pulling sim card/SD card, and even the spare battery that was fully charged - no signs of life since.
LG got it today so we'll see.
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Your experience mirrors mine. I had this happen to me last night in exactly the same way. I've opened a case with AT&T and they're sending me a warranty replacement.
bhyurf said:
Your experience mirrors mine. I had this happen to me last night in exactly the same way. I've opened a case with AT&T and they're sending me a warranty replacement.
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Wow, a lot of people now are starting to show up about this, I saw two posts this morning it makes me hesitant to pick this up now.
I'm starting to wonder if this boot looping issue could be associated with LG's software?
Illmatic662 said:
Wow, a lot of people now are starting to show up about this, I saw two posts this morning it makes me hesitant to pick this up now.
I'm starting to wonder if this boot looping issue could be associated with LG's software?
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Click to collapse
I'm currently under the impression that this is a hardware issue. I've never had a software problem cause my phone to become completely unresponsive like this. It doesn't even react to being plugged in to charge (no charging LED comes on, display stays completely off).
bhyurf said:
I'm currently under the impression that this is a hardware issue. I've never had a software problem cause my phone to become completely unresponsive like this. It doesn't even react to being plugged in to charge (no charging LED comes on, display stays completely off).
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The thing is, this happened on the G3 (not much) the G4 (Prominently) and now on the G5. I can't see it being a hardware issue since all of these phones from a hardware perspective are all different from one another. I'm just wondering if it's some type of glitch in LG's UI or something. If it is hardware related maybe it's related to cooling? It's tough to say for sure, until someone really investigates this.
And yet this is hardly a widespread issue, and only seems to affect the US variants
Illmatic662 said:
The thing is, this happened on the G3 (not much) the G4 (Prominently) and now on the G5. I can't see it being a hardware issue since all of these phones from a hardware perspective are all different from one another. I'm just wondering if it's some type of glitch in LG's UI or something. If it is hardware related maybe it's related to cooling? It's tough to say for sure, until someone really investigates this.
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Click to collapse
These phones are much more similar in hardware than they are in software. In fact, if you google around a bit about the G4 bootloop issue, you'll find that LG admitted it was a hardware fault with the phone that caused it (I would link directly, but I don't have a high enough post count).
If my phone had any sign of life, I would potentially agree with you, but UI glitches don't hard brick phones.
My wife had an LG G5 and she updated about 22 apps from the Play Store and after the fact the phone kept rebooting. They said they would send another one brand new to replace it.
I spoke with LG and they said that in their opinion one of those apps may have been corrupt and cost the phone to get you in to reboot however I did a factory reset and the issue still prevailed. So we just sent it back to T-Mobile and they sent her a brand new one since it was still within the return policy.
Other than that issue we both have brand new LG G5 that have had nothing but a great experience with these phones.
bhyurf said:
These phones are much more similar in hardware than they are in software. In fact, if you google around a bit about the G4 bootloop issue, you'll find that LG admitted it was a hardware fault with the phone that caused it (I would link directly, but I don't have a high enough post count).
If my phone had any sign of life, I would potentially agree with you, but UI glitches don't hard brick phones.
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Oh trust me, I know about LG admitting those faults. I got royally screwed with my unlocked H815 which LG wouldn't honor since it was an international variant (Hence why I was looking at the LG G5 RS988). I didn't care that much because I realized I took a risk with the H815 and well, that's life you can't always win. I mean I did notice pretty crazy overheating prior to the phone Boot Looping but if this is happening within the first month is concerning.
@igotroot a corrupt app was what I originally thought as well, but I had only big name or well known apps. Glad to hear overall you're enjoying it, this is a great device.
blarg said:
I wish. they gave me "about 8-9 days" turn-around so good thing my rooted G3 is still working.
I actually really like my G5. It doesn't appear to be running much bloat and pretty much everything can be disabled through the OS so even though I havent been able to root it I haven't missed it much now that there's a new ad blocker that creates a local vpn for filtering. I like the screen size more than the G3. Only reason I got it was the screen on my G3 cracked somehow (although the glass screen protector over it did not ). The G5 screen is REALLY easy to replace and I liked that too...although it looks like now, you can buy a new G3 screen already installed in a new frame so all you have to do is move the electronics to a new phone body which you can buy on Amazon for about $60... I like both phones but if the screen on my G3 didn't crack (and the G3 is rootable) I probably wouldn't have bothered with a G5.
Click to expand...
Click to collapse
I had the same issue with Sprint LG G5. I bought it in April 13 the from Best Buy. It started to reboot 3 times at first and got real hot before it started rebooting. I took it to Sprint repair center where they suggested to do a factory reset. I told them I can do that. But before I was able to do a factory reset, it finally died. Sprint didn't want to replace the phone since I didn't have insurance. I might have to send it to LG for warranty repair which will take 9 business days. Do not buy the LG G5..
I had the same problem on my H850 (International Version), he went into service after sale yesterday.
Wow. After my G4 issues, I vowed never to go back to LG but with HTC taking their sweet time for a full release of the 10 and not wanting the GS7 (I don't like AMOLED and I've heard horror stories of random camera glass breakage and general fragileness of the glass phone) I thought I'd contemplate a G5. Completely out of the question now.
I'll wait a bit longer for the HTC 10.
Sammae7 said:
Wow. After my G4 issues, I vowed never to go back to LG but with HTC taking their sweet time for a full release of the 10 and not wanting the GS7 (I don't like AMOLED and I've heard horror stories of random camera glass breakage and general fragileness of the glass phone) I thought I'd contemplate a G5. Completely out of the question now.
I'll wait a bit longer for the HTC 10.
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I love my G5 and have no issues with it. It's the fastest phone I've ever used, the camera is awesome, and a removable battery and SD are a must for me. This phone has so far been a very quick and reliable phone.
And the reason I got it was because I could not stand my G4 and all the problems that thing had.
H850... Absolutely zero problems. Amazing phone but I will admit, that based on XDA reports, there have been a lot of variance in build quality amongst US carrier builds in particular...
My V10 went into a bootloop back in November and I was fortunate enough to get it replaced days before the 1 warranty expired. Yesterday, my wife's V10 also suffered the same failure. Unfortunately, no insurance and Verizon still insists that they don't know anything about the hardware fault that's causing these phones to bootloop. I can cough up my failure to just bad luck, but both phones failing for the same thing has nothing to do with luck.
If anyone knows of a class action suit being filed against LG, I would be interested in signing up.
Last LG product I'll ever purchase.
lawsuit
I'd be surprised if there wasn't one. The same thing happened to my G4.
I'm pretty sure there is one...Google it
I've seen the articles of an active lawsuit against them, but there's no information on how to join. Usually, the attorneys will get companies to release the information of customers who may have been affected so that they can be contacted to join or opt out. Either way, I will send them an email and see if I get a response..
My phone just got the bootloop yesterday and I was able to get Verizon to agree to send a replacement for me even though I am well out of warranty. The person I spoke with on chat said she researched it and said it was a known issue so they could cover it. So my replacement phone comes tomorrow. Now I am just trying to get it to boot long enough for me to back up whatever I can.
xceebeex said:
My phone just got the bootloop yesterday and I was able to get Verizon to agree to send a replacement for me even though I am well out of warranty. The person I spoke with on chat said she researched it and said it was a known issue so they could cover it. So my replacement phone comes tomorrow. Now I am just trying to get it to boot long enough for me to back up whatever I can.
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You faired far better than me. They told me they didn't know anything about the issue (however they knew about it back in November when my phone died a few days before it's one year anniversary) when I called about my wife's phone suffering the same fate.
I did call LG and they are definitely aware of the issue as they extended the warranty of the phone by an additional 6 months.
Verizon should still address this issue with its customers rather than brush it off as just another defective device out if warranty.
I think there is one right now.. Not sure how to find it.. I notice most of the people experiencing bootloop ignored fixing the overheating, which almost all of them do out the box.. Mine did and I stopped the overheating right away simply by enabling developer option and turning off all window animations.. Don't know what that is but since them my v10 stays cold to the touch for basic daily use.. Even when watching videos.. I haven't tried gaming but I plan to.. You might want to do it to the one you just fixed.. By default it's on " x1."
lowkeyst4tus said:
I think there is one right now.. Not sure how to find it.. I notice most of the people experiencing bootloop ignored fixing the overheating, which almost all of them do out the box.. Mine did and I stopped the overheating right away simply by enabling developer option and turning off all window animations.. Don't know what that is but since them my v10 stays cold to the touch for basic daily use.. Even when watching videos.. I haven't tried gaming but I plan to.. You might want to do it to the one you just fixed.. By default it's on " x1."
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Thanks, I'll give that a shot. My wife isn't a very heavy user, so don't know how the phone overheated that much to cause the hardware issue.
Received notification that LG repaired the phone by replacing the main board. They determined the fault to be "phone not charging". What a crock of ****. That was not even a problem.
Meanwhile, I'm 2 days in still waiting for a response to my email from the firm that is already suing them.
Hypnosis4U2NV said:
Received notification that LG repaired the phone by replacing the main board. They determined the fault to be "phone not charging". What a crock of ****. That was not even a problem.
Meanwhile, I'm 2 days in still waiting for a response to my email from the firm that is already suing them.
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I bought my V10 day 1 (10/30/'15) and it bootlooped like a week ago. Sent it in and just got the email saying it wasn't charging through the port. Right... 20 months in and they're still replacing boards "under warranty" though so I'm not mad lol
AirForceOnes0010 said:
I bought my V10 day 1 (10/30/'15) and it bootlooped like a week ago. Sent it in and just got the email saying it wasn't charging through the port. Right... 20 months in and they're still replacing boards "under warranty" though so I'm not mad lol
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Nice to know it wasn't just me they used that excuse with, guess they don't want the real reason of shoddy hardware being a liability in court.
My V10 replacement from Nov 2016 now exhibits WiFi disconnection issues. Wife's V10 has no such problems. Hopefully I can get to November before the phone totally faults out again.
I was looking forward to the Pixel 2 but I heard it's going to be a LG manufactured phone. Ugh, that's sad news as I won't even consider it.
Agreed, I definitely won't be one of the early buyers for a pixel 2. Bought a Note 4 off ebay, gonna roll with that and my newly repaired V10 as a backup until one of these manufacturers makes a modern phone with all the features I want. V20 would've been it but I'm not about to have one of those bootloop on me as well.. See what the V30 brings I guess
Just a little update from getting my main board replaced. Got it back yesterday after missing FedEx the day before and the sim no longer worked, but they left my glass screen protector on which I wasn't expecting. It had been updated from 25A (I was holding out for mm root..) to 28A. Everything seems to work but it is no longer going to be my dd. If something happens to my note I'll activate it but it's on zerolemon-mp3 player duty for now. Still love the idea of the V10...
Thanks for the update. They had removed the screen protector on my phone when I got it back. But so far phone is running ok. It did shut down on its own from getting too hot a couple of days ago. I was taking pictures and leaving the photo camera on when it did it.
My VZW V10 was great for 2.5 years. Then it just stopped. Nothing I did could bring it back. It would get to the LG boot screen but no further (and only after a battery pull). It was a great and underrated phone.
I enjoyed it immensely in spite of several missteps by LG. The audio DAC and camera were absolutely outstanding. Everything else, less so. I have it rooted and debloated, but it is just my back up phone at this point.
I managed to get a Note 8 and I have it rooted. I do not foresee buying another LG phone ever again.
I'm afraid of that. Sometimes mine won't wake up. Never had any other trouble. Rooted and debloated and I love the camera, but I'm always afraid it's gonna die on me. Did you have the same symptoms?
Rich
dorpmuller said:
I'm afraid of that. Sometimes mine won't wake up. Never had any other trouble. Rooted and debloated and I love the camera, but I'm always afraid it's gonna die on me. Did you have the same symptoms?
Rich
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No, never had any issue with the phone, oitside of not being able to root it after the OTA. Last thing I did on it was receive a call on BT, an hour later picked it up and it is as dead.
What's really scary is about 3 weeks ago my new G7 thinq did the same thing. Recovery brought it back though.