So i was using Pure Nexus rom 7.0 for my nexus 6. And i was using 2 step verification with sms option.
But because i was logging in a lot out of my PC and didn't receive the sms codes sometimes, i decided to try Google Authenticator app. Biggest nightmare of my life.
I disabled the sms option to try make the app the default way for using 2 step verification.
Then a Pure Nexus Nougat 7.1.1 rom came out and i wiped everything, without making a nandroid backup (yes i know, so stupid of me).
When i wanted to logged in to my account it asked for a code from Google Authenticator app which is not installed in my phone so i had no way to log in.
I had to ask from help from Google which is apparently has the worst costumer services i have ever seen. I filled the account recovery form which asks me when i created my google account(like i would ever remember) and then i ask me to provide all the details i can.
This week my 5th request to recovery for the account was rejected. Sadly, i get an auto email from google telling me that they couldn't verify i'm the rightful owner. They asked me for more details, but wont tell what details that could be. i have no idea what can i do to prove then im the owner.
What a disappointment from google that i cant even attach photos to the request and that all they do is to tell me to provide more details with an auto message, with no guidance.
Oh, and btw i posted in the google nexus forum and was told the exact same thing as the auto -reply email.
Anyone here had he's account recovered and can tell what detail to provide?
Related
So I am wondering how my new GT will work with my one google account and my Evo.
For example, when I fist started up the GT it asked if I wanted to sync my google account, which I did. I then noticed that it put a bunch of my existing apps from my Evo onto my GT. So I now assume that any app that I have purchased on Evo in my Google account can be installed on my GT & Evo, is this correct?
Are there any disadvantages to using the same google/gmail account on both my GT and Evo? I would hope that using one account on both devices would mesh well and not cause any issues.
I was then also wondering if I should setup a new google/gmail account and leave my gmail account off just in case I let my wife/daughter use the GT. At first I liked the idea of using one account on both but now maybe not, but then I would have to buy all new apps again?
Guess I am just looking for some opinions/ideas on a good way to use both my Evo and GT together.
Thanks
Using one google account between both of your devices won't cause any problem whatsoever. I've been using the same google account on my phone and my tab (first 7" and now 10.1") for about 6 months without issue.
The Android Market (and Amazon App Store) track by both account and by device. I've managed my Evo and two Tabs under the same Gmail account without any issues.
Its the best way to do it. I have a personal email address "****@zakeen.com" that I send through gmail account and I use the gmail program on all my devices.
I was at the airport waiting for someone to come out and I had my phone there, I was writing an email to someone and the person I was waiting for came out, I just turned my phone off. It saves it automatically in the draft folder and later arriving at the hotel I turned my Tablet on and the email I half wrote was on the top of the Gmail account and I just had to finish the last sentence and send it. Did not have to go back to the same device.
Also I think for the future it will be better, like renting movies and that. I dont know much about it but I am sure it will be linked to account then rather device. So you have access to all your things related to your account for easy syncing.
Its all in the cloud. You could have your singular google account synced across as many devices as you'd like I think. If you go to market.android.com you can choose which device you install apps on.
Thanks for the responses everyone, it def seems best to just use one google account. Unless of course you don't want your significant other to see your emails and gtalk messages. Not that I have anything to hide!
Oh yeah, what about GTalk? Will IMs go to both the phone and GT or is that only one login at a time?
You could definitely have IMs go to both devices simultaneously if you're logged in on both.
I searched around and have not found anyone posting with the same issue but I cannot figure it out.
In the notifications section at the top of my touchpad there is constantly a message from google.
It has the g icon and it says "Google Web login required."
I tried signing in to every google option I could find and even went on to my gmail account through the browser and nothing I do removes this message....
Anyone have any suggestions?
try removing your google account from account settings and readding it.
I've had the same issue and you need to unlock your google account using the captcha. Just google "google captcha" and unlock the account.
you don't have two step authentication enabled on your google account do you?
have the same issue and did the whole unlock thing and still have the issue. And no I do not have 2 step verification nor do I want it. If that is going to be a requirement to use an email client then screw gmail I will go back to just using yahoo which is my main email. What is with google and making things anti user, they have to make everything so convoluted. All yahoo does is similar to what my bank does when I add a new billpay, just sends a confirmation email with a link to disable it if you did not add it. Got that when I added my yahoo email to my touchpad, and it is working fine. But no google has to have their 2 step verification, sorry I do not want that hassle, even if it is just once a month, its complete overkill.
anyway, I just set it to update manual only so I don't get that annoying message every 2 minutes if I keep getting it will just delete the account, still working fine on my android phone.
Hey all, I have stock,non-rooted,locked, OTA'd rezound.
I've tried everything in the general forums for this problem, so now I'll come here and ask to see if anyone has any other possible solutions.
I've done multiple factory resets today, and tried several different methods of re-adding my google account (which is a google apps for your domain account) so it's not @gmail.com but @mydomain.com
Everything works great, sync, gmail app, gtalk, youtube.. you name it. Great. Even the market place, for downloading 'free' apps.
As soon as I try and download an app I have to pay for I get a little window that pops up that says "Google sign-in You entered the wrong password or your account has changed. Please re-enter your password. Username [email protected]" and then just fails to accept my actual password. (i've tried changing my password a few times too!)
Here's everything I've tried:
1. Clearing the Market App Data and Cache.
2. FactoryReset: try and use the old market app before it gets updated.
3. Youtube account issue: disabled the youtube service on my google app domain, and factory reset- and tried again... no dice.
4. Tried putting on a real @gmail.com domain, and that works just fine. try and switch to @mydomain and it fails again.
I've done a factory-reset before every different style of attempt. I'm guessing something else is going on :-\
When I logon to the market through the web, I can purchase apps and they install without a problem! So it's something to do with the market app.
Anyway, just looking for any other ideas I may have overlooked. You're a pretty thorough community so I think I can trust you all would have something for me to try!
Before my factory-reset, everything worked fine with my google apps domain account.
TL;DR: My google apps domain account I normally use won't let me purchase apps on the marketplace anymore, it says the password has changed but all other google services work just fine!
I remember reading something way back when I first got the phone in late November about people having issues with the Market app. I never had an issue so I didn't pay much attention to it but you should be able to find a thread about it from back then.
Something about using a different apk? Or maybe deleting the app and redownloading it?
Sorry I don't have the actual answer but I thought I could at least point you in the right direction until someone else does.
EDIT: This may not be the same issue but one of the solutions that suggests to clear cache may help you. Can't hurt to try it out.
posted by danutzz: Open app drawer > tap menu button > click remove app > click all > find market and click > click clear cache and clear data...
http://forum.xda-developers.com/showpost.php?p=19485456&postcount=6
Are you using Google Two-Step login verification?
Did you accidentally leave yourself logged in to another computer, like at work, where somebody else might have gained access to your account?
Sent from HTC Rezound using Tapatalk.
Great questions:
No I've turned 2-step verification off.... what if I turn it on, and try and get a different password out of it? I'll give it a go.
Account is definitely not compromised. good to go here.
Break Through Achieved...
My Google Wallet account has been suspended, because when I changed my password I used the google domains administrator panel, and not my google account 'change password'. this made google think the administrator changed the password because the account was compromised.
google wallet has a lengthy but acceptable process for regaining access to your account.
I'll go update all the general forums with this if it works... thanks for all your patience.
Also, google.com/wallet shows a good explination of why all other apps work fine, and not purchases...
Google Wallet Account Reinstatement
Your Google Wallet account is currently suspended. The account was suspended as a precautionary measure to protect your payment information because Google detected that an administrator at your organization initiated a password reset for your email address. However, this suspension only affects your access to Google Wallet, and you should still have access to your other Google Apps services such as Gmail, Calendar, and Sites.
If you would like to reinstate Google Wallet on your Google Apps account, please contact us. You will be required to verify your identity to reinstate your Wallet account.
You may also wish to sign up for a new Google Wallet account using a personal e-mail address, rather than your Google Apps account. Creating a new Wallet account using a personal email address will reduce future suspensions of your Google Wallet account for password changes. If you don't have an alternative email address, you can create a new email address with Gmail for free.
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Click to collapse
I'm having the same problem (using google apps account, admin reset password, no purchasing market apps etc etc)
When I log in to google wallet, I see the message you posted above, with a link to click to contact google. However, this link just redirects endlessly to the same message.
Can you remember how you managed to get in contact with google to have the suspension lifted?
Thanks
Sul
Here's the link to the account reinstatement application form:
https://support.google.com/wallet/bin/request.py?&contact_type=ga_reset
I had the same issue a few weeks ago. I just emailed Google wallet help support telling them the problem and by the next day I got a reply saying something like "we can now confirm that your Google wallet is now working and able to make purchases" Sure enough they fixed it and haven't had a problem since.
MarvinPontiac said:
I had the same issue a few weeks ago. I just emailed Google wallet help support telling them the problem and by the next day I got a reply saying something like "we can now confirm that your Google wallet is now working and able to make purchases" Sure enough they fixed it and haven't had a problem since.
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Click to collapse
Where did you even email them? It's like an endless loop on their help center where you can't get to an actual contact form, just has to match one of their issues. I swear while I like a lot of google services, their support leaves very little to be desired.
I just recently upgraded my phone to cm12 lollipop and after reinstalling all my apps, I discovered that Go SMS Pro had lost the premium features that I purchased last year. While waiting for a response from their support, I figured out the issue - I have 2 google accounts on my phone, and while I did connect it to the correct account when it asked which account to use, it still was associating to the wrong one. You can see which account its associating with (if you don't have premium features) when you go to re-purchase the premium features. Before paying, it'll confirm payment option and lists the email address for the google account you will be paying from. Once you see it, you can back out without paying...
To fix it, I had to remove the incorrect google account from my phone in Settings -> Accounts -> Google and then make Go SMS recheck for premium features purchase. A reboot might do this, but I didn't do that so I don't know. Uninstalling/reinstalling Go SMS might do it as well, but again I didn't do that so I don't know. What I did was opened Go SMS and then went to Settings ->Ad Block. Then selected the exact same package I already purchased and then clicked the pruchase button. This forced Go SMS to check the only remaining google account on my phone for purchase options, which is when it saw that it was already purchased and simply activated my premium features. It never asked for payment method or confirmation, and a charge never hit my account (besides the original one from a year ago). After the premium features were activated I added the other google account back on. In the future, I'll probably wait for go sms to be installed and used before putting the second account on my phone.
Hopefully this will help someone else out, since it seems from a google search that people aren't getting support from the Go SMS dev team on losing their premium features.
da_reeseboy said:
I just recently upgraded my phone to cm12 lollipop and after reinstalling all my apps, I discovered that Go SMS Pro had lost the premium features that I purchased last year. While waiting for a response from their support, I figured out the issue - I have 2 google accounts on my phone, and while I did connect it to the correct account when it asked which account to use, it still was associating to the wrong one. You can see which account its associating with (if you don't have premium features) when you go to re-purchase the premium features. Before paying, it'll confirm payment option and lists the email address for the google account you will be paying from. Once you see it, you can back out without paying...
To fix it, I had to remove the incorrect google account from my phone in Settings -> Accounts -> Google and then make Go SMS recheck for premium features purchase. A reboot might do this, but I didn't do that so I don't know. Uninstalling/reinstalling Go SMS might do it as well, but again I didn't do that so I don't know. What I did was opened Go SMS and then went to Settings ->Ad Block. Then selected the exact same package I already purchased and then clicked the pruchase button. This forced Go SMS to check the only remaining google account on my phone for purchase options, which is when it saw that it was already purchased and simply activated my premium features. It never asked for payment method or confirmation, and a charge never hit my account (besides the original one from a year ago). After the premium features were activated I added the other google account back on. In the future, I'll probably wait for go sms to be installed and used before putting the second account on my phone.
Hopefully this will help someone else out, since it seems from a google search that people aren't getting support from the Go SMS dev team on losing their premium features.
Click to expand...
Click to collapse
Thread closed. Go SMS has been banned from the site for security issues.
Hello!
I'm a noob when it comes to the ins and outs of Miui as this is my first Xiaomi device, I've come from HTC and LG before
So, when I first got the phone I setup the Miui account, not putting my phone number in, got the phone all setup and started using it as normal. Now when I come to unlock the Bootloader I find the account needs a phone number associated with it and it's here I hit a brick wall.
When I try to edit my account to add a phone number I'm supposed to get a verification code to my registered email address which is a googlemail account. I've tried multiple times and I'm not getting this code, I've emailed Tech Support and they're slightly misunderstanding what I'm trying to achieve and not getting the fact there's no code for me to enter to edit the account and it's not in my junk/spam folder.
I've also tried the manual verification technique but that always comes back (as an SMS annoyingly!) that there's no associated device with the account.
I've just tried to setup another account using my work Exchange email address and no code but I'm pretty sure that'll be the work spam filter.
Has anyone else come across this and got any tips?
Thanks in advance for any help!
I'd try setting up a new gmail account and then set up a new Miui account using the new gmail account with the fone number this time.
guhvanoh said:
I'd try setting up a new gmail account and then set up a new Miui account using the new gmail account with the fone number this time.
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Click to collapse
Thanks. That's my next plan of action just so I can unlock the bootloader then go back to the original account.
I've had 2 more email dialogues with Xiaomi support and they just don't get it. :silly: