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Hi, although I've been reading around the forums for like a year now, this is my first post.
----------Story:
Recently (about a month ago) I started to notice a dark smudge on my phone's display. Its very light and hard to see, but when I notice it (often) its very bothersome. Its like half an inch from the right, right in the middle. I googled about it for a while, and apparently it has to do with the amount of pressure applied to the glass. This was hard to believe to me, because I take care of my phone like if it was a baby.
Anyways, being bummed about it. I move on living. And just in my daily phone use, i decide to take off the battery cover for a reason I can't remember, I did this with the display on, and I noticed that while I was lifting the battery cover, the smudge area of the display started to glow in colors, like when you apply too much pressure on the glass. And this got me curious. I started pressing different parts of the phone, and noticed that the smudge area goes crazy when i press right under the capacitive buttons. And the plastic frame on said area. After this I did bought the story about the display being damaged by too much pressure. Anyways, everything changed just a few minutes ago.
I was trying to free up the most RAM possible, so, looking around on the settings, i got into developer options and accidentally got curious and messed with something that froze the phone. I decide to take out the battery, and I find myself again with the battery sorta.. Sticking out a little, like when you lift the battery to take it off but not completely. This is something I had noticed months ago, maybe last April or May. Well since it really bothered me because the battery just wouldnt go all the way in, i decide to inspect it. And note that i have done that before, the first time i tought that it was normal, the second time i tought that it was the shape of the phone. But today it hit me. Thats not normal! The battery is bigger. Like, right in the middle, the battery has a litte bump on both sides, like when you bake a cake and it grows, well, a bump just like that. But its hard to seem really hard to see. But somehow I could feel it in the hand, and I decided to put it on a flat surface and it is indeed true. The 4 corners don't touch the surface at the same time, not even pushing it down. And I remember it used to back when I bought the phone a year ago.
And that's not all, the worse part is, that I realized that the bump of the battery aligns perfectly with the smudge on the display. So it must be it!! The battery applied pressure from underneath, causing the display to touch the glass. And as i checked around the phone, turns out that the glass is slighly getting detached from the lower area (battery area).
Maybe it wasn't my fault, but I feel so guilty for not noticing earlier. I'm really worried, as I have very poor battery life, and I fear the display getting damaged even further. Oh, and also. I noticed that all the issues I saw on Google about the smudge on the display, are in the middle, half an inch from the bottom just like mine. What if its the same battery problem?
-------- question:
Is that really whats going on? And what should i do to resolve this problem?
I was really paranoic the moment I realized that the battery was messing up the display. So I rushed here looking for help. Thanks in advance.
My device is an HTC EVO 3D, (VM), Running CM 10.1 WFTN, and the battery is stock.
I Think You have to go to the Maintenance .. Since Its Not A Software Problem the phone should be taken to a technician .
I Hope They Will solve your problem there & Your Phone Would Work Again . :good:
You should replace the battery before it cause any more problems.
this kind of stuff usually happens then the batteries are overheated or overcharged multiple times. do you leave the phone charging overnight? or maybe using a cover which acts as insulation.
Fixed!
D2m_mhd said:
I Think You have to go to the Maintenance .. Since Its Not A Software Problclosed, phone should be taktheto a technician .
I Hope They Will solve your problem there & Your Phone Would Work Again . :good:
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Don't worry, I found the solution. Thanks anyways! I'll keep that in mind for next time.
EM|NEM said:
You should replace the battery before it cause any more problems.
this kind of stuff usually happens then the batteries are overheated or overcharged multiple times. do you leave the phone charging overnight? or maybe using a cover which acts as insulation.
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Yes. I have my charger plugged almost 24/7 because of the poor battery life, and I let it overnight all the time. And yeah the phone gets very hot when I use tethering or any graphic intensive game for a long time. (Which is often). I think I overuse this phone.
And the cover is just a Trident Perseus (siliccone).
Anyways, i will replace the battery soon, since i found that with the battery cover removed, the smudge goes away. i assume that the battery being forced in by the back cover, causes the battery to apply pressure to the display from the inside, making it touch the glass which causes the smudge. For now i will use my phone with the back cover a little open on the bottom so the battery doesnt get pressed in. While i get myself some replacement batteries. As soon as i get the battery replacement ill say how it goes. I needed the raplacement anyways. I only get up to 6 hours of battery life, and thats changing the governor to powersave. Which is obviosly not good. I guess the battery just went bad.
silicone covers a bad particularly if you have heavy usage. I would recommend you always remove the cover when you play heavy games or use tethering
thanks for letting me know. i'll remove it when necessary. or maybe ill just get a non-silicone case. hopefully all this will increase the life-span of my next battery.
Has anyone else experienced this? Any ideas as to what may be going on?
I let the Play store do an update to my apps this morning as usual. It always affects my signal and I typically reboot to resolve it. On reboot it would go all the way in, get the screen fully loaded, and then start rebooting. I didn't notice this at first so it went through about three reboots before I saw it was happening.
After pulling the OEM battery to troubleshoot, I couldn't get it to go back in place. After examination I can see that it has swelled from top and bottom, not sides, will no longer fit into the slot and won't let me reattach my OEM back cover. I have another battery on order, but no phone until it arrives, and I am curious if I am the only one this has happened to.
Thanks in advance. FWIW, I am rooted CF's method, but I see no relationship there, and yesterday or the day before I did a reboot without issue so this is something that is extremely recent.
toenail_flicker said:
Has anyone else experienced this? Any ideas as to what may be going on?
I let the Play store do an update to my apps this morning as usual. It always affects my signal and I typically reboot to resolve it. On reboot it would go all the way in, get the screen fully loaded, and then start rebooting. I didn't notice this at first so it went through about three reboots before I saw it was happening.
After pulling the OEM battery to troubleshoot, I couldn't get it to go back in place. After examination I can see that it has swelled from top and bottom, not sides, will no longer fit into the slot and won't let me reattach my OEM back cover. I have another battery on order, but no phone until it arrives, and I am curious if I am the only one this has happened to.
Thanks in advance. FWIW, I am rooted CF's method, but I see no relationship there, and yesterday or the day before I did a reboot without issue so this is something that is extremely recent.
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Click to collapse
Had this problem on my old S2 years ago but not on the note 3. Replace battery.
toenail_flicker said:
Has anyone else experienced this? Any ideas as to what may be going on?
I let the Play store do an update to my apps this morning as usual. It always affects my signal and I typically reboot to resolve it. On reboot it would go all the way in, get the screen fully loaded, and then start rebooting. I didn't notice this at first so it went through about three reboots before I saw it was happening.
After pulling the OEM battery to troubleshoot, I couldn't get it to go back in place. After examination I can see that it has swelled from top and bottom, not sides, will no longer fit into the slot and won't let me reattach my OEM back cover. I have another battery on order, but no phone until it arrives, and I am curious if I am the only one this has happened to.
Thanks in advance. FWIW, I am rooted CF's method, but I see no relationship there, and yesterday or the day before I did a reboot without issue so this is something that is extremely recent.
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Click to collapse
Sounds like one of the cells in the battery has shorted, causing it to rupture ( get swollen ). I don't think the device caused it, just the luck of the draw if you know what I mean. Great excuse for a nice 10000 mah ZeroLemon Battery !!!
integlikewhoa said:
Had this problem on my old S2 years ago but not on the note 3. Replace battery.
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Thanks. Have to do that. Phone won't work otherwise. Also ate my 64GB microSD. Grrrr...
Can anyone tell me if the N3 will support a 128GB card? TIA
jimzweb1 said:
Sounds like one of the cells in the battery has shorted, causing it to rupture ( get swollen ). I don't think the device caused it, just the luck of the draw if you know what I mean.
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Thanks. I did a search and saw that on other Note batteries. Yeah. I get that - it seems to be my crappy "electronics issues" week. Issues with my pc, phone, and a couple of other devices I bought. All unrelated. Just a bad week, I guess. Sh#t seems to come in bunches like grapes.
Is anyone else having issues with your mini battery overheating? It's been happening to me more and more over the past month. It overheats to the point where it's almost too hot to hold and if it gets too hot, sometimes it will automatically power off. I've read in some of the Chinese forums of this happening and people replace the battery. I've seen photos of some batteries that had overheated so much they were almost twice as thick as they should be. Anyone else?
If your phone is under warranty then have it repaired, if not buy a new battery.
It can happen, I read about it somewhere. But my phone heats up only when playing very demanding games, so everything is normal.
I read somewhere about this problem, but dont remember if there is some solution except of replacing it. If you have warranty then get it repaired. If not, you can find video on internet how to change battery yoursef. It's relatively easy work. You can buy new battery for example here: http://www.aliexpress.com/item/Orig...ZTE-Nubia-Z7-mini-NX507J-5-0/32247320316.html
There is a guide how to replace battery, but it is in chinese (you can follow pictures, its easy enough): http://www.tdbeta.cn/thread-247456-1-1.html
I had a battery problem toi. My battery was only during 2 minutes disconnected. Very annoying. Has i was sure it was a battery problem i order two new battery on alien express. I change it and now works like a charme.
Careful you normally just need to remove the protection to change you're battery. I followed a video who makes me remove every part of the phone... Useless.
Hi guys,
my Nexus 9 started to randomly shutdown around 40-50% with some strange noises and screen artefacts. I know some people faced that as well. I've tried to go trough that google support bull*hit and finally when we agreed it's battery issue, they stopped answering - seriously.
So I've removed the back cover - it's pretty easy. The battery is 2 pieces, one is ok, the second is probably dead - very bloated. So I need a new battery and it will probably be ok. BUT the battery is impossible to buy
I've contacted our local HTC partner repair centre, but they told me, they no longer do repairs, they just send it to HTC, so they cannot say how much will the battery replacement cost :silly:
So finally the question - is there any way how to get a new battery for the Nexus 9? Swap is super easy and paying half a price of the tablet for battery replacement, which I can do in 3 minutes is just lame.
Anyone saw Nexus 9 battery as spare part? Anywhere? I've found a guy in Poland, but he's not replying to my emails.
Thanks!
chroust said:
Hi guys,
my Nexus 9 started to randomly shutdown around 40-50% with some strange noises and screen artefacts. I know some people faced that as well. I've tried to go trough that google support bull*hit and finally when we agreed it's battery issue, they stopped answering - seriously.
So I've removed the back cover - it's pretty easy. The battery is 2 pieces, one is ok, the second is probably dead - very bloated. So I need a new battery and it will probably be ok. BUT the battery is impossible to buy
I've contacted our local HTC partner repair centre, but they told me, they no longer do repairs, they just send it to HTC, so they cannot say how much will the battery replacement cost :silly:
So finally the question - is there any way how to get a new battery for the Nexus 9? Swap is super easy and paying half a price of the tablet for battery replacement, which I can do in 3 minutes is just lame.
Anyone saw Nexus 9 battery as spare part? Anywhere? I've found a guy in Poland, but he's not replying to my emails.
Thanks!
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Click to collapse
Don't waste your time putting a new battery in it. It's a hardware issue. My first N9 thr exact same issue after 4 months of use and ultimately had to be replaced. There's another forum here on XDA pertaining to the exact same issue. Under 50% screen locks up with a scrambled image and loud noise from the speakers. It's a bad motherboard and the only fix is a new motherboard or new Nexus 9. Trust me on this. You can replace the battery, but it won't help this issue. Sorry
---------- Post added at 08:45 PM ---------- Previous post was at 08:44 PM ----------
GibsonSGJ said:
Don't waste your time putting a new battery in it. It's a hardware issue. My first N9 thr exact same issue after 4 months of use and ultimately had to be replaced. There's another forum here on XDA pertaining to the exact same issue. Under 50% screen locks up with a scrambled image and loud noise from the speakers. It's a bad motherboard and the only fix is a new motherboard or new Nexus 9. Trust me on this. You can replace the battery, but it won't help this issue. Sorry
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Click to collapse
Furthermore, both Google and HTC know of this issue. I swear they instruct their tech people to play dumb.
Sadly that make sense. After I've send a few photos, when I was quick enough to take a photo of the display before shutdown, google support went silent!
These are not a good news, but I thank you for reply and sharing some light on it. I will consider buying a new tablet then.
GibsonSGJ said:
Don't waste your time putting a new battery in it. It's a hardware issue. My first N9 thr exact same issue after 4 months of use and ultimately had to be replaced. There's another forum here on XDA pertaining to the exact same issue. Under 50% screen locks up with a scrambled image and loud noise from the speakers. It's a bad motherboard and the only fix is a new motherboard or new Nexus 9. Trust me on this. You can replace the battery, but it won't help this issue. Sorry :
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Makes sense. My N9 has had minimal use (displaced by Pixel-C). Brought it out of hibernation a while back, and it kees crashing (even when on charge!)
I've had this problem with crashing and loud noises several times. Previously I had a charging issue, under warranty the mainboard was replaced. A long while after that the problems with scrambled screen and loud noises started. I then disconnected the battery, and reconnected it, and the problem went away for a long time. But it has returned and even returning more often.
So I ordered a replacement battery via ebay (straight from China), and yesterday I finally found some time to replace it. First thing I noticed the tablet is more responsive, snappier.. It hasn't discharged enough to reproduce the problem, but I had trouble lately with updating apps when it wasn't on the powersupply, which convinced me it was a faulty battery. Now it's updating without charger no problem at all.
2,5 weeks after replacing the battery, and the problem did not come back. I'm happy with it.. pretty easy fix..
So the same problem has been happening to me also, got the N9 up to 7.1.1 and this started to happen a lot more. Seems to be when the battery is low (under 50% or 40%, somewhere around there) and usually when I'm looking at the Chive app, mostly again with animated GIF's they have. I'm not sure it's happened with games since I mostly game on my N6 since it has more RAM so it plays a bit better where the 2GB on the N9 is too laggy.
Any way, so this happens now too. So some say bad motherboard, others say bad battery. Has anyone gone through the trouble of the motherboard replacement? Or have actually had HTC replace the motherboard on warranty? If yes, has it made the problem go away? Has anyone else bought a battery off eBay (I can't find them new OEM anywhere and I hate the idea of a Chinese knockoff so close to my hands and face - ya know, fire) and had the problem go away?
I've replace all manners of parts from various phones so I know I can do it to the N9, which is just a large ass phone. I have to give up my N9 for some Samsung tablet (sorry 7" tablets are too small). I love having a 8"-10", pure vanilla Android tablet. I wish Google would make another one that was like the N9.
DeathAdder666 said:
So the same problem has been happening to me also, got the N9 up to 7.1.1 and this started to happen a lot more. Seems to be when the battery is low (under 50% or 40%, somewhere around there) and usually when I'm looking at the Chive app, mostly again with animated GIF's they have. I'm not sure it's happened with games since I mostly game on my N6 since it has more RAM so it plays a bit better where the 2GB on the N9 is too laggy.
Any way, so this happens now too. So some say bad motherboard, others say bad battery. Has anyone gone through the trouble of the motherboard replacement? Or have actually had HTC replace the motherboard on warranty? If yes, has it made the problem go away? Has anyone else bought a battery off eBay (I can't find them new OEM anywhere and I hate the idea of a Chinese knockoff so close to my hands and face - ya know, fire) and had the problem go away?
I've replace all manners of parts from various phones so I know I can do it to the N9, which is just a large ass phone. I have to give up my N9 for some Samsung tablet (sorry 7" tablets are too small). I love having a 8"-10", pure vanilla Android tablet. I wish Google would make another one that was like the N9.
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Some people have just unplugged and replugged the battery and had great success.
I changened by battery last week. The problem is gone and I have 6h oof screentime back. Change is easy, would recommend everyone to do so.
jupppo said:
I changened by battery last week. The problem is gone and I have 6h oof screentime back. Change is easy, would recommend everyone to do so.
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I couldn't figure out how to unplug the cables.
You need to pull it vertically from the board. I used a guitar pick to make it a bit looser, then I pulled it of.
jupppo said:
I changened by battery last week. The problem is gone and I have 6h oof screentime back. Change is easy, would recommend everyone to do so.
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can you provide a link to the battery you purchased.
enriquejones666 said:
can you provide a link to the battery you purchased.
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Mine came from eBay: http://www.ebay.com/itm/282260137225
Verstuurd vanaf mijn Nexus 9 met Tapatalk
Mine from Amazon
amazon.de/gp/product/B01MR3AW8Z/ref=oh_aui_detailpage_o01_s00?ie=UTF8&psc=1
Anyone know a link to a reputable seller for a new N9 battery?
jupppo said:
I changened by battery last week. The problem is gone and I have 6h oof screentime back. Change is easy, would recommend everyone to do so.
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Is it still working?
I am pretty sure is the battery connector. I unplugged and replugged the connector and the problem was gone for a few days. I could finally solve it applying a contact cleansing spray to the connector and then using a special kind of glue which is typically used to prevent screws for unfasten. It has worked perfectly since then, no need to replace the battery.
Zurko said:
Is it still working?
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´
Ähm yes, why shouldn't it?
jupppo said:
´
Ähm yes, why shouldn't it?
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Just wanted to be sure this was the root cause.
Already exchanged my battery in the meantime.
Thanks anyway!
I installed a replacement battery six months ago due to shortening run times on the original battery. I purchased it from newpower99.com for $60. They have an instructional video on their site that shows how to replace the Nexus 9's battery. It worked well for me, giving me a run time that was comparable to the run time when the Nexus 9 was new.
Hi Guys!
It's quite unfortunate that my Mate 10 suddenly had its battery bulge out of nowhere. It was there sitting in my bag, not connected to a charger, and when I took it out, the back cover was already starting to come apart. It has gotten worse and I have stopped using it.
My phone is about 1 year and 4 months old; anybody had a similar issue?
I'll bring mine to the service center over the weekend.
TIA
UPDATE:
Huawei Philippines actually had a program wherein they offer battery replacements for certain models and fortunately, the Mate 10 was one of them.
I got mine serviced for roughly $20 and I got a new battery (including labor). Funny thing was, the first battery they replaced mine with didn't work (had a full chargebut phone kept turning off). 2nd one was the charm. I'm on my 2nd week and it's still going great *knock on wood
It seems Huawei is aware of the battery issue and so they offered replacements for cheap (without the program, new original batteries costs like $30.
Me too 2 weeks ago when i removed the silicon case i found out that my batteri was expanding. Thanks god for 2 year warranty.
Sent the phone to Huawei service partner in Sweden called Mobylife. They fixed it on warranty in no time. Really good service. According to service report they changed batteri, display and made updates to firmwire. When i got it in return i found out they replaced the backside aswell. Almost a new phone, but i kept my imei.
HazeTaze said:
Me too 2 weeks ago when i removed the silicon case i found out that my battery was expanding. Thanks god for 2 year warranty.
Sent the phone to Huawei service partner in Sweden called Mobylife. They fixed it on warranty in no time. Really good service. According to service report they changed batteri, display and made updates to firmwire. When i got it in return i found out they replaced the backside as well. Almost a new phone, but i kept my imei.
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It's great that you guys have a 2 year warranty, but at $20 for battery and labor, I couldn't complain much.
Maybe Huawei is aware that they have battery issues which was the reason they had this program available here in the Philippines.
Wow, they replaced your screen as well? Initially, I had a screen discoloration issue, kind of like something is pressing on the back side (back then, the battery bulge issue wasn't that obvious, so I didn't know.) When I had my batteries changed, the screen issue was gone as well (apparrently, the battery was pushing back on the screen).
By the way, which firmware are you on now that they have updated it?
Huawei Mate 10 battery bulge
I observed the back of the mate 10 popped off at the bottom. I ordered a battery from Amazon and replaced the battery myself. Examining the old battery I found that the battery itself was not deformed, but the plastic wrap was inflated. The battery was still working well.
Runnerjs said:
I observed the back of the mate 10 popped off at the bottom. I ordered a battery from Amazon and replaced the battery myself. Examining the old battery I found that the battery itself was not deformed, but the plastic wrap was inflated. The battery was still working well.
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Were you able to take photos? Mine did the exact same thing
Same thing happened to me yesterday. Out of nowhere the backcover came off at the side of the SIM tray. It's about 20 months old. Sending it in on warranty very soon.
Bad thing to happen but what could be the cause of it?
Does it have anything to do with Supercharge?
My phone is still in good condition and under warranty but if this is problem can be avoided it's better. Any suggestions for the reason behind battery expansion?
Sent from my ALP-L29 using Tapatalk
Every battery will expand sooner or later, therefore they have expiration date and number of cycles. After they reach that, they reach predicted end of lifetime and we have to exchange them. Of course, we can still use them but sometimes on our risk.
Hi everyone
I’m new in this page but I offen search here if I interested any phone but now I have a problem and it’s looks like nobody from huawei wanna answer my question so if anybody up for a challenge and maybe can help me to find out what’s wrong with my phone it would be great
First challenge how can I upload pictures of my phone here?
Thanks
Same happened to mine. A few months ago it started with bright spots on my display and a few days my backcover came off. I already ordered a Mate 20 X on ebay, but I guess the next few days I will have to use my old Mate 10 and hope it does not blow up. Has anybody got a Mate 10 battery burning so far?
And no this is not normal battery wear. The capacity is still fine. It just seems to be poor quality.
Runnerjs said:
I observed the back of the mate 10 popped off at the bottom. I ordered a battery from Amazon and replaced the battery myself. Examining the old battery I found that the battery itself was not deformed, but the plastic wrap was inflated. The battery was still working well.
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I think this is the problem with my P20.
My phone has the bulge too. It's pushing the back cover open a little. AccuBattery still reads 94% capacity. I'm worried it could burst so I'm going to attempt to replace it.
I hope im not reviving an old post.
My mate 10 also had the same issue, the battery itself wasn't expanded, but the casing around it was ( I assume it was a build up in gas)
I am replacing my phone in a week so what I've done so far is make a tiny hole in the casing to let out the built up gas and now its back to normal.
this is just a temporary fix but should get me through the week, not sure if it was a wise thing to tinker like that with it.