Hi. The phone application was not functioning well and the F/C dialog showed up. I powered off the phone and from that point, the phone won't turn on.
The battery was fully charged before this happened.
When I press the power button, the phone vibrates for half a second, the screen brightens up but does not show anything but a black screen.
I removed SIM and SD cards, removed the battery and performed the above steps but nothing happened.
I also tried to put on the charger to see what's going on. Once I plug the charger, the phone's screen brightens but shows only blank (even without pressing the power button)
When connected to the charger, the green light for charging is on for some minutes, then goes off automatically.
I tried to connect it to the PC, and PC Companion finds the device as usually. It even shows the dialog on the pc screen to mount the device.
I tried a hard reset, but does not work
On some point, the sony logo appeared and then a dialog saying: "sorry process system is not responding". The first time I pressed Force Close and the phone turned off. Immediately after that, the phone turned on and showed the exact message. I pressed "Wait" but nothing happened in the next 15 minutes.
I called Sony's support center and they suggested a software update. Did the process exactly as it should, but again, even after the software update the screen shows nothing but black. It is all the time brightened for some reason.
I tried to turn off the phone for some time by removing the battery, but as soon as I put the battery back on, the phone's screen brightens and stays that way forever.
The phone was functioning perfectly up until this issue. The only application I had installed apart from some games, was AWDLauncher. On the screen I had only a TASK widget and a battery status widget.
The phone is 3 months old and has been always in perfect condition.
ANY help would be appreciated!!!!
Many Thanks
Try to format phone with this method hope it should work as it seems the issue is with OS only ..
http://forum.xda-developers.com/showthread.php?t=717949
Many thanks for the prompt reply. I will try to do so and let you know how it goes!
o0k00l said:
Try to format phone with this method hope it should work as it seems the issue is with OS only ..
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I tried the steps found in the link you gave me, but I couldn't go any further after step no (5) from the tutorial, as it would require to enable Debugging mode and I cannot access the OS (since the device won't turn on).
Is there a way to format all the contents of the device and have them replaced by running SEUS (as it always says that my device is up to date now)?
Was it this:
http://www.sonyericsson.com/cws/sup.../detailed/updateservice/xperiax10?cc=gb&lc=en
That Sony Ericsson told you to do?
If not, use that.
Download it, follow the steps when it says you have the latest version, press "Install Anyway".
Hope this works.
Hi itTim. thanks for the response
this is what i did but no improvement at all ((
Sounds like you broke your LCD screen somehow.
That would suck because I broke mine and it cost me $200 to fix.
Hi Hypercore.
Yes that could be the problem. The thing is that I always took rally good care of the phone, always carried in a leather pouch and never droped it. How sensitive is this lcd anyway?? Did you notice any cracks on your lcd or was the problem simillar to mine?
Thanks
When you turn on the phone does the lcd backlight turn on?
If so, look for any faint lines of color (usually a hairline size). If you see any of those then your screen is cracked.
the backlight is on, but there are no lines of colour on the lcd screen.
another weird thing is that the green light on the top blinks one or two times every time i put on the battery. even if the phone is off, once I insert the battery turns on automatically after a couple of seconds.
If all else fails you could try to flash back to your original fw with the tools here:
ht tp://forum.xda-developers.com/showthread.php?t=683793
AyDee said:
If all else fails you could try to flash back to your original fw with the tools here:
ht tp://forum.xda-developers.com/showthread.php?t=683793
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That won't do anything.
I had almost the same issue. Nothing worked. But, when I removed the battery and left it for a day (24h) without it, it just started working again. Still working without issues..
Good luck!
Devtone said:
I had almost the same issue. Nothing worked. But, when I removed the battery and left it for a day (24h) without it, it just started working again. Still working without issues..
Good luck!
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Phones are very wierd pieces of technology. I once bricked my k610i and that's a phone that's supposed to be impossible to un-brick, but out of nowhere a month or so later i picked it up, hit power and it turned on perfectly. Made no sense at all, but it worked.
Taking the battery out for a long time probably took all the electrical charges from it (kind of like how a computer power supply / monitor can hold power charges) and reset your handset.
Hypercore said:
Phones are very wierd pieces of technology. I once bricked my k610i and that's a phone that's supposed to be impossible to un-brick, but out of nowhere a month or so later i picked it up, hit power and it turned on perfectly. Made no sense at all, but it worked.
Taking the battery out for a long time probably took all the electrical charges from it (kind of like how a computer power supply / monitor can hold power charges) and reset your handset.
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Indeed. It could be a frozen chip, memory fault, power-regulator and so on.
Hypercore said:
That won't do anything.
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Ah, debug mode needed- I see now
tasaki said:
I tried the steps found in the link you gave me, but I couldn't go any further after step no (5) from the tutorial, as it would require to enable Debugging mode and I cannot access the OS (since the device won't turn on).
Is there a way to format all the contents of the device and have them replaced by running SEUS (as it always says that my device is up to date now)?
Click to expand...
Click to collapse
if you have done this and did not worked , then it is the LCD.
send it to workshop and check it there.
Guys i Really need the solve of this problem , my xperia has blank screen now without backlight and the phone completely doesn't work . when i put the battery and prees the switch botton it gives me 3 red signals , i've updated and hard reset but it didn't work , and btw the LCD is fine , any idea. did removing the battery worked???? . please answer
After a looooot of time since my latest post, finally my Xperia came back to life. There was a battery failure which means the phone was ok all the time. Weird thing is that the led light showed that the battery was charging ok. I removed the battery and after a lot of time it is working ok again. This was really really odd.
FYI for anyone else that gets this issue.
I just had this for the past hour after trying to change my baseband....could not get it back for anything.
What I did finally try was run another baseband via flash tool, connected to usb and it started flashing....after flash phone powered on again...yeah I agree with everyone, that is freaking scary when it happens.
Lg g5 sprint. Everything works fine. But sometimes when plugging in to charge at the end of the night the phone will reset. Sometimes Also it resets multiple times without loading fully. Haven't tried a factory reset, but that is my next step. Any ideas of other thing to check? Is there an error log that would show why the thing reset? Thanks
What do you mean by reset?
Do you mean it boots up? If you mean the phone sometimes turns on when it is plugged in (having previously been turned off), then this is typical of the G5 and previous LG models. It is nothing to worry about.
Turned on when plugged in and it reboots the phone. Splash screens a few times then will load the home screens.
If the phone was one and then rebooted when it was plugged in, that is not normal.
Try another USB cable - preferably the original cable that came with the device.
If that doesn't fix the issue, it sounds like a defect.
yeah tried to do a factory reset and got the error Device is corrupt. Once it boots it does work ok. Already have an RMA with LG. Also when booting sometimes the loading screens have weird lines across them.
Did you solve this?. I seem to be having similar issues. Randomly reboots while on charge. Specially while using and charging at the same time. I’m thinking it’s heat related. Any other ideas?
This isn't the first time this has happened. It seems to always happen when I plug the phone in to be charged. Most of the time I can get it back on with a hard reset using the lock key and volume down key. This has happened once before where I had to plug it into a computer, I did it this time and still, nothing.
Last night I plugged it in, it still had about 40% of a charge, I know It could have lasted the night without charging so I know that even if it didn't charge, there'd still be enough juice to turn it on now. Anyway, after a few minutes on the charge, I went to check it and screen wouldn't turn on, the red charging LED was on indicating it was plugged in... I unplugged it and started to do the force reset to get it back on. LED went off the moment I unplugged it and since then it's been like a dead fish.
I've plugged it into my computer, hard reset with every combo I can think of. Took the sim card and SD cards out, tried to reset again. My computer makes its typical noise when things are plugged into it, so it see's that it's there but nothing is happening.
It could be a hardware issue maybe? I hardly ever drop the phone but maybe a piece of hardware finally gave up inside?
Personally. I think technology should work flawlessly. I hate tech and I'm about ready to take a hammer to this thing. Any other possible ideas?
Phone doesn’t respond at all to any combination of buttons being pressed while not plugged in. Once I connect a cable, this happens>> www_youtube_com/watch?v=8tATkzFJUgU (This is my first post and apparently I'm unable to post links to Youtube. Please replace '_'s with '.')
Because it doesn’t respond while unplugged, I’m assuming that the battery is completely drained, and the restarting issue is preventing it from charging while it is plugged in.
The power button “seems” fine, although it’s acting as though the button is stuck on.
This phone has a lot of other issues too (not to mention the cracked screen!), but I’m pretty sure I can fix them all if I could get into Recovery/Fastboot mode. But the restart issue is preventing this.
If I try holding down any of the buttons while it’s doing it’s restart, it stops and just stays blank.
This issue only begins when plugged in, and is the same whether connected to either a PC or wall socket.
PC detects the phone in Device Manager for a split second, then loses connection when it restarts.
This is super frustrating as I have no other way of charging the battery and want my data from the phone.
Any ideas? Please help!
Hi, I see that your post dates from almost a year ago. Mine has the same issue ...
Did you manage to solve this problem?
Paul
springa886 said:
Phone doesn’t respond at all to any combination of buttons being pressed while not plugged in. Once I connect a cable, this happens>> www_youtube_com/watch?v=8tATkzFJUgU (This is my first post and apparently I'm unable to post links to Youtube. Please replace '_'s with '.')
Because it doesn’t respond while unplugged, I’m assuming that the battery is completely drained, and the restarting issue is preventing it from charging while it is plugged in.
The power button “seems” fine, although it’s acting as though the button is stuck on.
This phone has a lot of other issues too (not to mention the cracked screen!), but I’m pretty sure I can fix them all if I could get into Recovery/Fastboot mode. But the restart issue is preventing this.
If I try holding down any of the buttons while it’s doing it’s restart, it stops and just stays blank.
This issue only begins when plugged in, and is the same whether connected to either a PC or wall socket.
PC detects the phone in Device Manager for a split second, then loses connection when it restarts.
This is super frustrating as I have no other way of charging the battery and want my data from the phone.
Any ideas? Please help!
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Click to collapse
Hi i purchased the phone in January the phone has been working fine no problems at all until last night. I was playing football manager which i imagine is quite a heavy game to play but something i do regularly and have no issue usually. i got a text so i switched to whatsapp and the phone crashed, so i did a hard reset holding the power button down and it booted backup but then crashed again immediate.
tired to do the hard reset again but it just went to a black screen and haven't been able to turn it back on again since.
so basically the phone is non responsive to anything i'm not getting a charging sign or any sort of sign the phone is working no vibrations sound nothing. the battery was on about 80% before it went of so pretty confident that's not dead.
things i've tried so far:
Hard reset holding down the power button
boot select holding down the power button and volume down button.
I've been trying to connect it to my laptop now this is a slight positive but where i've come up stuck, the laptop makes the sound as if its been connected then 5 seconds later it will disconnect then reconnect disconnect and so on.
I've changed the power setting for usb ports no change, i've tried holding down the power button on the phone as to reset it incase it stuck in boot mode or something but no change.
My next step is to take the back of the phone and remove the battery for 30 seconds or so. but with the phone still being under warranty i'm a
bit reluctant to do that plus i'm pretty confident its a software issue.
Update: after deciding to open it up i've disconnected the batter and the screen plugged it in and still getting the same connection/disconnection issue. it will connect then disconnect within 5 seconds max thne connect and disconnect. thought disconnection the battery may do the trick as i haven't tried to flash it or anything like that just gone wrong on it's own. I've now voided my warrenty but want to get this sorted anyone got any idea as to what could be causing the issue?
Thank you for taking the time to read it all and suggestions are appreciate thank you
Flash firmware
You can try to flash stock firmware with SP Flash Tool. Everything you shuld need is on their website.
czM1K3 said:
You can try to flash stock firmware with SP Flash Tool. Everything you shuld need is on their website.
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Thanks for replying, that's what I've been trying to do but the phone won't stay connected to a pc. I connect to the pc and it will disconnect within 5 seconds then reconnect disconnect just constantly doing that. I thought Maybe if I unplug the battery it may get it out of that loop but even with the battery disconnected as soon I connect it to usb it still does the same loop. It hasn't got any lights or vibrations, to look at the phone it's non responsive thee only response I can get it the computer connecting and disconnecting constantly.
idontknow0112 said:
Thanks for replying, that's what I've been trying to do but the phone won't stay connected to a pc. I connect to the pc and it will disconnect within 5 seconds then reconnect disconnect just constantly doing that. I thought Maybe if I unplug the battery it may get it out of that loop but even with the battery disconnected as soon I connect it to usb it still does the same loop. It hasn't got any lights or vibrations, to look at the phone it's non responsive thee only response I can get it the computer connecting and disconnecting constantly.
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That mean that, your phone is waiting for flash and when it don't get it it just restart and do the same think. It happended to me when i flashed wrong twrp. Just select firmware in sp-flash tool and click download. Than plug your phone into your pc and wait for next restart. If nothing happens you will have to download mediatek drivers.
(My english is really bad, i really sorry) Hello good evening. Excuse me, did you find any solution? Did you request a guarantee from UMIDIGI? What happens is that I was charging the phone and started watching YouTube, in an instant the phone went off and did not want to turn on definitively. It does not respond to my PC or the charger.
I clarify that the entry is good, I had 40% and I set about the task of looking for more problems of this style and I found two similar to mine, and yours would be the third problem that I see of this nature. Should I contact support and ask for a guarantee? I don't know what to do. Thanks.