Amazfit Pace - GPS Altitude data missing - Amazfit

The last time I had Amazfit app register elevation data was the 13th of July. Since 15th every single run has no altitude data. I believe I got the last firmware update on the 13th or 14th.
Currently running 2.8.0.5
Has anyone else noticed this issue ? I have messaged them by means of app's contact us. Not sure if they address issues and how quickly.

Last Saturday I did a 102Km MTB route with 2200 elevation. After 25Km, elevation started to malfunction, not changing values more than 10 or 15 meters till the end of the route. On the next trip the day after, elevation was recorded correct. I'm also on 2.8.0.5 and never ocurred before updating.

Monsterlicks said:
Last Saturday I did a 102Km MTB route with 2200 elevation. After 25Km, elevation started to malfunction, not changing values more than 10 or 15 meters till the end of the route. On the next trip the day after, elevation was recorded correct. I'm also on 2.8.0.5 and never ocurred before updating.
Click to expand...
Click to collapse
there are many amazfit pace smartwatchs having battery isues because of the barometric sensor, probably the Xiaomi to avoid complaints turned off this sensor in this rom, it's just a theory[emoji16]

hermitd said:
The last time I had Amazfit app register elevation data was the 13th of July. Since 15th every single run has no altitude data. I believe I got the last firmware update on the 13th or 14th.
Currently running 2.8.0.5
Has anyone else noticed this issue ? I have messaged them by means of app's contact us. Not sure if they address issues and how quickly.
Click to expand...
Click to collapse
I have the same problem...

Altitude does't work anymore!
Same here... I get a flat altitude. It seems that get the altitude at the beginning and it never changes during the race. Hope Xiaomi cand fix this fast. :crying:

1. Restart watch;
2. Go to Compass widget, calibrate it if it tells you to do so, then tap on it to display GPS + barometer data: it will show four numeric fields, air pressure is in the bottom right;
3. If it doesn't display any value for air pressure or compass refuses to work at all, probably it's damaged and high chances it was due to water damage;
4. Blow some air in the hole (Pace has only one hole for mic+barometer, Stratos has two holes, so water drys faster), and see if pressure increases a bit;
5. If it doesn't change, probably the hole is blocked, clean it with a small needle (but don't push it too further), you can use a small amount of isopropyl if it looks very dirty;
6. Restart the watch before you start an activity, and check barometer as explained above then start recording, it should work fine.

lfom said:
1. Restart watch;
2. Go to Compass widget, calibrate it if it tells you to do so, then tap on it to display GPS + barometer data: it will show four numeric fields, air pressure is in the bottom right;
3. If it doesn't display any value for air pressure or compass refuses to work at all, probably it's damaged and high chances it was due to water damage;
4. Blow some air in the hole (Pace has only one hole for mic+barometer, Stratos has two holes, so water drys faster), and see if pressure increases a bit;
5. If it doesn't change, probably the hole is blocked, clean it with a small needle (but don't push it too further), you can use a small amount of isopropyl if it looks very dirty;
6. Restart the watch before you start an activity, and check barometer as explained above then start recording, it should work fine.
Click to expand...
Click to collapse
The barometric pressure was static so I rebooted the watch and it began to work again. I will have to test it on the run to see if it works, but it looks promising. Thank you

Altitude still doesn't work
lfom said:
1. Restart watch;
2. Go to Compass widget, calibrate it if it tells you to do so, then tap on it to display GPS + barometer data: it will show four numeric fields, air pressure is in the bottom right;
3. If it doesn't display any value for air pressure or compass refuses to work at all, probably it's damaged and high chances it was due to water damage;
4. Blow some air in the hole (Pace has only one hole for mic+barometer, Stratos has two holes, so water drys faster), and see if pressure increases a bit;
5. If it doesn't change, probably the hole is blocked, clean it with a small needle (but don't push it too further), you can use a small amount of isopropyl if it looks very dirty;
6. Restart the watch before you start an activity, and check barometer as explained above then start recording, it should work fine.
Click to expand...
Click to collapse
I restarted the watch before the activity, I calibrated the compass, I tapped on the compass and I could see the four numeric fields, latitude, longitude, altitude and air pressure, everything seemed to be fine. To be sure, I also blew air into the hole of the watch.
I chose the climb activity, the altitude was correct at the beginning, but during the activity the altitude value has always remained the same :crying:
Does anyone have the same problem as me?

cripi said:
I restarted the watch before the activity, I calibrated the compass, I tapped on the compass and I could see the four numeric fields, latitude, longitude, altitude and air pressure, everything seemed to be fine. To be sure, I also blew air into the hole of the watch.
I chose the climb activity, the altitude was correct at the beginning, but during the activity the altitude value has always remained the same :crying:
Does anyone have the same problem as me?
Click to expand...
Click to collapse
Disable alerts in activity Settings, some may cause problems on WOS2...

Disabling alerts in the activity settings was the cause of the problem
lfom said:
Disable alerts in activity Settings, some may cause problems on WOS2...
Click to expand...
Click to collapse
Disabling alerts in the activity settings was the cause of the problem. In the climb activity settings, I disabled "HR alert" and "Auto lap alert" and the altitude value has changed during the activity. :good:
Thanks

will try all of this trick thanks

still did all of this fixes but not working , takes the right alltitude at the start of the activity but doesnt change during

Same issue here. Air pressuer, gps location and altitud are measured well but remains without any modification during the activity.

Had the same in the mountains during a trail with stratos2.... correct altitude at the beginning then frozen’...
Amazefit support : clean the hole..
Ok man but barometer was functioning so its not dust in the hole that cause the problem.. it s a firmware problem... barometers does not supply the GPS when signal lost...
wait next year for fenix6
This watch is not reliable as a fenix or suunto .. sometimes it works sometimes not..

pbxl said:
Had the same in the mountains during a trail with stratos2.... correct altitude at the beginning then frozen’...
Amazefit support : clean the hole..
Ok man but barometer was functioning so its not dust in the hole that cause the problem.. it s a firmware problem... barometers does not supply the GPS when signal lost...
wait next year for fenix6
This watch is not reliable as a fenix or suunto .. sometimes it works sometimes not..
Click to expand...
Click to collapse
i think i am going for fenix and keep this one for audiobooks on running )

cripi said:
Disabling alerts in the activity settings was the cause of the problem. In the climb activity settings, I disabled "HR alert" and "Auto lap alert" and the altitude value has changed during the activity. :good:
Thanks
Click to expand...
Click to collapse
Hi, I have this same problem where my amazfit pace doesn't record altitude. This started happening a few months ago after an update and I thought it was just my phone. I want to try your method but I can't seem to find this HR alert or Auto lap alert in my settings. Please advise! Much appreciated!!

herb0322 said:
Hi, I have this same problem where my amazfit pace doesn't record altitude. This started happening a few months ago after an update and I thought it was just my phone. I want to try your method but I can't seem to find this HR alert or Auto lap alert in my settings. Please advise! Much appreciated!!
Click to expand...
Click to collapse
those setting are available only if you are on 2.8.0.5 rom

Since update to 2.8.0.5, doesn't work for me either. Have tried fixes suggested here but no change. Still doesn't work.

It doen't work in my case
cripi said:
Disabling alerts in the activity settings was the cause of the problem. In the climb activity settings, I disabled "HR alert" and "Auto lap alert" and the altitude value has changed during the activity. :good:
Thanks
Click to expand...
Click to collapse
It doen't work in my case. The altitude during activity is fixed to its initial value.

still struggling with this issue (

Related

Running Apps Revisited

Guys,
Lot of talk regarding battery life/ standalone/ accuracy of gear S apps for running.
Used both Nike and S Health- to me both were standalone.
Few bullets
1) some stated that even with GPS on and locked that s health still uses pedometer for distance? (is this true?)
2) I'm still confused if I need gear network AND/OR mobile network on/off - does this affect battery life- if I leave OFF all networks...will my run sync once I turn mobile network or Bt with phone on?
3) any way to get splits read to you (cannot believe this is missing)
4) I don't think this device will get through a marathon unfortunately
Yikes! Just did the car test (run shealth with hand out car) and I can confirm that it doesn't use gps for anything other than map. Feel duped
Relies on pedometer I think
Sorry for my blast posts. It is possible that it only records speeds in running range? I shook hands and didn't increase speed. Also noticed a bike option. Perhaps wrong about duped. Lol
Hello Jeffruby,
I've been in contact with Samsung about S-Health on Gear S and they confirmed that they are not measure the distance with the GPS, just the map (Totally insane!)
The Nike+ app is tracking the distance correctly with GPS though. If you have everything turned on (GPS, GSM, Bluetooth), then you would get probably about 4-5h of battery time. My goal is to use it on the next marathon and be able to listen on music for the last 60min of the race but i guess I need to run on 3:30 or something to make this possible
BUT, unfortunally the Nike+ app are missing the most important thing and that's the avg pace for the total run. It just show current pace and I don't really like that since it's changs so often so it's hard to see what speed you are runnig at.
So, yeah, I really hope for an update on either of these running apps ASAP!
HTC, thanks.! What a shame re s health app. How do you think it does distance for biking though if uses pedometer for distance?
The Nike app is close to being good..... I can't see the red on black, while your running you can't read scrolling info and of course the avg pace of run is the gold
Also in Nike app you have to turn on GPS manually, not from the app, if you want to track distance accurately. If you don't it uses accelerometer. With GPS on in general battery life is not good. My longest run was 30K in 2:45 had 18% battery left. Also there is one more strange thing about S health - calorie count maxes out at 1000
OK , so I did another test today - used shealth on bike mode. Stuck arm out car window with GPS on. Kept arm still. It tracked distance completely accurately. This tells me that the s health must indeed use GPS accurately. I think the jog portion only measures speeds in running or walking rates as it did not pass my car test.
The Nike app is a bummer as you can't verify GPS lock before it starts. Also the reasons mentioned prior.
The s health app is easier to read but doesn't show you 1 mile splits on the phone app. This is unacceptable.
Completely agree with the issues mentioned with nike+ Visual gps status before starting, the ability to display the info you want while running, and a always on mode during use would also be handy. Now I have to flick my wrist and wait untill the display goes on. It takes too much time and you're not seeing what's happening before you. A quick glance should be all. Currently i use a gear store app called screen awake for this.
Yeah, i have been logging miles with the Nike ap too. Its not perfect, but it works for me.
I have 79 miles all logged on my Gear S nike ap this year.
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
Not to mention Nike app wastes battery with hr but doesn't record it.
The S Health app records continuous HR during your run. I'm not sure how the Nike+ app works to record HR data. Is it continuously tracking/recording HR data? Or does it do it intermittently when you activate the display and wait for the information to scroll (on the bottom of the screen) to HR?
glenner05 said:
Completely agree with the issues mentioned with nike+ Visual gps status before starting, the ability to display the info you want while running, and a always on mode during use would also be handy. Now I have to flick my wrist and wait untill the display goes on. It takes too much time and you're not seeing what's happening before you. A quick glance should be all. Currently i use a gear store app called screen awake for this.
Click to expand...
Click to collapse
In the Nike+ app there's a small round indicator in the upper righthand corner that turns green as soon as there is a GPS lock. Always on mode is great, but it increases battery drain, so I just do the wrist flick.
Jerome, I think he is referring to indicator if Nike gps locked in before you hit start run. No runner wants the first 0.1 mile not to be recorded.
htcdiamondswe said:
Hello Jeffruby,
I've been in contact with Samsung about S-Health on Gear S and they confirmed that they are not measure the distance with the GPS, just the map (Totally insane!)
Click to expand...
Click to collapse
Could it be that the person you talked to had no idea what they were talking about (my usual experience with samsung, sadly)?
I am asking because Gear S tracks distance even with data off. After the run, if i don't see a map, only a track of my steps(*), I think data was off, but I still get the same results. I took mine to Europe with me and still got the distance tracked on my runs, even though the SIM card in it wasn't working. Wouldn't that be a sure indicator that what Sammy told you is incorrect?
(*) when data is on, my tracks are superimposed over a map.
xendula said:
Could it be that the person you talked to had no idea what they were talking about (my usual experience with samsung, sadly)?
I am asking because Gear S tracks distance even with data off. After the run, if i don't see a map, only a track of my steps(*), I think data was off, but I still get the same results. I took mine to Europe with me and still got the distance tracked on my runs, even though the SIM card in it wasn't working. Wouldn't that be a sure indicator that what Sammy told you is incorrect?
(*) when data is on, my tracks are superimposed over a map.
Click to expand...
Click to collapse
Hello,
I guess I have to answer both Yes and No on that question
I've tried to reinstall, run without data, without simcard, yeah, tons of different test and it's always way off (map is accurate but the distance it shows is totally off). Another poster in this topic also had the same issue but then he told me to test and choose 'cycle' as training mode instead of running, and, when I did that, then S-Health tracks the distance accurate. So, with other words the application have support for tracking distance in that training mode but of some reason it seem to choose to track the distance by counting steps if I choose running/walking as training mode. So, i'm not sure, maybe your device of some reason have this working on all traning modes. I hope so, and, that someone can explain for me hoooooooooooooooooooow to change this
My gear s tracks distance very accurately when I run gps on. However with GPS off using pedometer it overestimated my distance by approx 0.1 per mile. So gps must work. I did discover as mentioned above, that at high speeds need cycle on.
Not sure if this has anything to do with anything, but my Gear S is the US ATT variety.
In my case, I am fairly certain that no maps are used for measuring distance. Maybe I lucked out.
And when I said my distance gets tracked earlier, I meant the tracks you see at the very bottom of the log in S Health, that correctly display where I took turns, looped back, etc. Without data on, there is no actual map behind them, with data on, there usually is (I had a few flukes before.) The pedometer would not know about turns taken, though.
BTW, I had issues getting a GPS lock for a while until I realized that my phone is messed up. Once I started using the Gear S in stand-alone mode, all was good.

Treadmill: distance too short

Hi,
I have a new Amazfit BIP watch, and did a Treadmill training today. So I started treadmill, and cyled indoor for 30 minutes. When I wanted to end the activity, I got the message "distance too short".
Why does that happen? I mean, indoors I don't have GPS, and no real distance to run. How is this supposed to work correctly, and what am I doing wrong?
It relies on the pedometer/accelerometer. If you didn't move your arm where the watch was during the exercise, it won't measure anything. It's normal that the distance isn't accurate, you must settings your personal data (age, height, etc) correctly in the app, and calibrate the distance after the activity (Pace has this AFAIK, don't know about Bip).
Jackie78 said:
Hi,
I have a new Amazfit BIP watch, and did a Treadmill training today. So I started treadmill, and cyled indoor for 30 minutes. When I wanted to end the activity, I got the message "distance too short".
Why does that happen? I mean, indoors I don't have GPS, and no real distance to run. How is this supposed to work correctly, and what am I doing wrong?
Click to expand...
Click to collapse
You can find information about treadmill on this website. johnsonfitness.com.vn/en/danh-sach-san-pham/may-chay-bo.html

Amazfit Stratos Treadmill Calibration subtracting instead of adding mileage?

I'm trying to figure out how to use Treadmill Calibration correctly on my Amazfit Stratos. It seems its calibrating in the wrong direction every time I attempt to correct a runs distance.
For Example: I ran 3 miles on a treadmill yesterday, The Amazfit Stratos recorded 2.63 miles. I attempted to correct this by calibrating after the run. I used the calibration screen to input "3.00 miles" and clicked the green check mark. After I finished calibrating the watch changed the distance of the run to 1.83 miles? Instead of adding distance it subtracted it? Very confused... am I missing something?
This happens just about every time I attempt to calibrate. Watch always records about 1/10th of a mile low and calibration always appears to take mileage away rather than add it.
Are you using the correct units? Even though it might display "mileage" on screen it may actually be using kilometers if you've configured Amazfit app to use km.
lfom said:
Are you using the correct units? Even though it might display "mileage" on screen it may actually be using kilometers if you've configured Amazfit app to use km.
Click to expand...
Click to collapse
Using miles, everything shows miles. Phone App, Activities, Activity History in watch and phone. Also GPS runs are correct. The only variance is when I try to "calibrate" a treadmill workout.
can you guide me how to calibrate it?
Anyone figure out how to fix this? I've been dealing with this on my Pace since July with no resolution. I have tried a factory reset.

Amazfit Stratos GPS not usable

Hi All.
I recently got an Amazfit Stratos and I am having a horrible time trying to gps track my outdoor cycle.
I have tried twice, and both times, the GPS just either:
*Intermittently records data
or
*stops recording gps data altogether.
Basic questions?
Urban areas and Woods... same issue
Urban areas are residential.. no high tall building
Weather was good on both occasions
Yes I am waiting for GPS lock
Heart rate and time measurement continue flawlessly (shows data for the entire ride). It's just GPS tracking that is totally weird.
P.S. It's not "drifting" or inaccurate.. it seems to only switch on the gps sporadically... recording "every now and then"...
No errors or issues reported during the activity.
Latest Firmware (Although last nights a new firmware popped up, haven't tried the activity with last night's firmware.)
Both previous activities was on latest firmware at the time. (Yesterday and the day before)
And the REAL issue for me really, is that my wife's Pace records perfectly on the exact same routes where my Stratos just can't get anything usable going...
I have logged "feedback" request with logs using the app, but have not had any response other than, thanks.. we may use your feedback in the future...
From my own conclusions, the gps works.. because when it tracks... the location where it tracks is accurate.. it just doesn't track constantly. See my attached screenshot of my last ride. (Where my wife and her Amazfit pace tracked perfectly)
Any Ideas?
Cant add the image due to post count... How do I add it to this post?
Have you tried factory reset of the watch? Procedure is to unpair it from the app, it will reset itself, start fresh clean and ask for a pairing.
After pairing it will load last 7 days of your work, while all other old data will remain in the app, on your Mi account cloud. What you will have to add separately are only the 3rd party watchfaces, if you have installed them before.
Strongly suggest you try this first, it takes 5 minutes of your time, and you will lose no data.
image
https://ibb.co/rcJXcyx
Thanks Nidza. I will surely try this. I have not yet as the watch is brand new. Upon receiving it It upgraded firmware 3 times from out of the box, and then I started using it.
I will give it a try, surely cant hurt.
Well what do you know. That factory reset seems to have done the trick!
Thanks!
Some points worth noting:
from the factory settings, a few watch settings did not pull through from the sync back to the app after factory reset.
Time format: My previous time format was 24h (Doubt that makes a difference)
Auto Sync: After factory reset, auto sync is off (I had it "on" before). Can't say if this actually causes any bugs to pop up? Maybe the watch tried to sync which interfered with gps functions? I used it yesterday with auto sync off and it worked well. I will investigate if auto sync on causes the GPS issue again.
Thanks again.
Hi guys, is it normal, that my Stratos's Gps show me the speed to much delayed. I checked it with my car, and the gps gets to the same speed as my phone's one, but maybe 10 seconds later. By skiing it can mean worse maximum speed measurement. It is like that with all the Amazefit Startos watches or I have a wrong one? Thanks for the answers!
It's not the same sampling frequency for a car as it is for a walking man. Watch gps do not need to detect non-human speeds, so there is a lower sampling. (Slower).
Same issue again FW version 4.2.8.0:
stops recording gps data altogether after a few minutes.
I've reset and unpaired the clock twice but the issue remains.
Any advice?

amazfit stratos finish point problem

Hello, I have a problem with my stratos and I would like to know if anybody else has this problem or how to fix it.
When I finish my run and then sync with phone and open the app to check my run the finish flag on the map is not on the proper spot but 2-3km sooner.
For example, I run about 15 km but on 12th km, it sets finish flag but it continues to count distance, pace and so on further. In the app, it shows proper distance and everything seems ok but when I look on the map finish flag is on 12th km.
It seems like no issue at all but after uploading on Strava it cuts off everything after the finish flag, so it shows only those 12kms and nothing else. And this bothers me because I use Strava as my primary app to analyze my runs. Interesting is that no matter how long I run it always cuts off more or less the same distance around 2-3 km before the real finish.
I appreciate any help.
Go to Settings on wacth -> Activity reminders, set both to ON, save, then set both to OFF again (you must reset them).
If watch is running firmware > 2.3.7.0 then there is a bug when GPS signal is lost that didn't happen in the past. You may want to factory reset but do NOT restore old data to watch to reset all data, do the above again (also reset Activity reminders), make sure you get a strong GPS-fix before starting to record any activity. And to get better HR data, enable continuous HR for at least 24h and use the watch while you sleep to record resting rate.
lfom said:
Go to Settings on wacth -> Activity reminders, set both to ON, save, then set both to OFF again (you must reset them).
If watch is running firmware > 2.3.7.0 then there is a bug when GPS signal is lost that didn't happen in the past. You may want to factory reset but do NOT restore old data to watch to reset all data, do the above again (also reset Activity reminders), make sure you get a strong GPS-fix before starting to record any activity. And to get better HR data, enable continuous HR for at least 24h and use the watch while you sleep to record resting rate.
Click to expand...
Click to collapse
Thanks for the reply.
I tried reset activity reminders but it did happen again. The watches are running on 2.3.9.0 and this problem first time occurred on 7th January. Is it possible that some update came out around that date?
About the GPS when I get a green screen which indicated good GPS lock and I start the activity it shows always altitude like -20000m and it takes some time until altitude becomes accurate but I always wait on the same spot till it's ok. Could that be a problem? Should I wait to start tracking even though GPS is ready?
After factory reset can I upgrade the watches to the current version or I should stay on some older one?
Reseting data will only erase the activity data stored on watch, it won't affect firmware. I'd suggest that you do the procedure above, and also turn off the watch for about 15s to reset sensors. And find start to record the activity as soon as you get a green GO, wait a few seconds for a stronger GPS fix.
Hello, I have the same exact problem on Amazfit Pace. It happens on Cycling and Walk and always cut the last 1-2 km of the track before the arrive regardless of the length of the ride.
I would try the suggested solutions but I can't find Activity reminders on Pace.
Archenan said:
Hello, I have the same exact problem on Amazfit Pace. It happens on Cycling and Walk and always cut the last 1-2 km of the track before the arrive regardless of the length of the ride.
I would try the suggested solutions but I can't find Activity reminders on Pace.
Click to expand...
Click to collapse
On the Stratos Activity Reminders are found under Settings > General. Not sure if it will be the same on the Pace.
raubbbyy said:
Hello, I have a problem with my stratos and I would like to know if anybody else has this problem or how to fix it.
When I finish my run and then sync with phone and open the app to check my run the finish flag on the map is not on the proper spot but 2-3km sooner.
For example, I run about 15 km but on 12th km, it sets finish flag but it continues to count distance, pace and so on further. In the app, it shows proper distance and everything seems ok but when I look on the map finish flag is on 12th km.
It seems like no issue at all but after uploading on Strava it cuts off everything after the finish flag, so it shows only those 12kms and nothing else. And this bothers me because I use Strava as my primary app to analyze my runs. Interesting is that no matter how long I run it always cuts off more or less the same distance around 2-3 km before the real finish.
I appreciate any help.
Click to expand...
Click to collapse
Amazfit ended up replacing my watch for this issue. None of the fixes they suggested worked. If they are hesitant to replace the watch, remind them of the Satisfaction Guarantee slip included in the package when you purchased the watch.
I have the same problem on my Amazfit pace... So annoying!
Has anyone found a fix?
d0d091 said:
I have the same problem on my Amazfit pace... So annoying!
Has anyone found a fix?
Click to expand...
Click to collapse
Hello, I have the same kind of problem.
My watch : Amazfit Pace 2.8.5.0
It happens only when the run is more than 15km
The finish flag is about 1.5 km to short.
The total distance is ok on Zepp App but it is not good in Strava.
1
Does anyone has a fix?
did you ever tryed a climb and see what the altitude map shows you?
I think my issue (https://forum.xda-developers.com/t/...os-3-2020-12-03.4033223/page-25#post-84231665) is because of that...
butcher33 said:
did you ever tryed a climb and see what the altitude map shows you?
I think my issue (https://forum.xda-developers.com/t/...os-3-2020-12-03.4033223/page-25#post-84231665) is because of that...
Click to expand...
Click to collapse
Hi.
First sorry for my english.
I have same issue. Zepp is the problem. GPX data from watch is ok. When it is updated to Zepp, data is ok.
But when you download the .gpx from Zepp (like Strava should), the latest data is missing in the .gpx
I opened a ticket at Amazfit but for them everything is fine.
In the screenshot below, we see on the left my watch's .gpx on the left and Zepp's .gpx on the right. There are 30 seconds of data missing.

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