Samsung S7 edge - Android Q&A, Help & Troubleshooting

If you rooted the phone and then I reset back to factory but it won’t allow me to use Samsung Pay as there is a msg because your phone is rooted.
Is there a fix for it.
Thank you
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Related

[Q] Samsung Exhibit II

I have a friend who runs a tmobile store. He buys used phones when people upgrade. He has a Samsung Exhibit II and the guy who sold it to him didnt disable the pattern unlock so now he is stuck with it. I have gone into recovery on my Evo and some other phones to do a factory reset but im unfamiliar with the Samsung. Is there a way to factory reset or is it done through Odin?

galaxy password get around

Hi all. I plan on buying a Samsung galaxy note offline but in the description it says it has a password lock on it. I wanna buy it, but only if there's a way to get rid of I it. Any ideas?
Go into recovery and wipe data.
Sent from my SGH-I747 using Tapatalk 2
I have an idea.... you're buying a stolen phone
Ask the seller for the IEMI so you can see if at&t blacklisted it. If its listed you won't be able to activate it.
Don't quote, reply. If you quote, edit.

Knox? What's the big deal?

So whats the big deal of tripping knox?
I was thinking about it throughout the day and could not come to a conclusion as to why one would want to keep it at 0x0.
My phone is insured with Sprint's monthly insurance plan. If anything goes wrong, I can bring it into Sprint and they will attempt to fix or replace it. So what's the big deal of knox?
They may refuse to service your phone if they so desire but this is dependent on them checking for it and ultimately caring whether or not you have the Knox flag tripped. Personally I'm with you, I could care less and rooted my phone within the first 30 minutes I had it. :thumbup:
Sent from my SM-N900P using Tapatalk 2
Has anyone called Sprint to see what there policy is regarding the matter?
lopies said:
Has anyone called Sprint to see what there policy is regarding the matter?
Click to expand...
Click to collapse
I doubt sprint would care. To get this phone I used the new One up program and had to give them back my s3 and it was rooted with a custom ROM on it
Sent from my SM-N900P using Tapatalk 2
I've read several posts where sprint users have sent in their GN3's for various bricks they've caused and not had any issue that they've reported...that I've read at least. I'm not too concerned. If they check and tell me no...I have insurance on it...so I'll just run the *amn thing over with my car and pay the stupid deductible and get a new one in the worse case scenario
twe90kid said:
So whats the big deal of tripping knox?
I was thinking about it throughout the day and could not come to a conclusion as to why one would want to keep it at 0x0.
My phone is insured with Sprint's monthly insurance plan. If anything goes wrong, I can bring it into Sprint and they will attempt to fix or replace it. So what's the big deal of knox?
Click to expand...
Click to collapse
If you look up Samsung's KNOX page it seems clear that it is a security feature. Hacked phones could be a vulnerability to a secure business.
Sent from my SM-N900P using xda app-developers app
I told the sprint guy I rooted my phone when my wife bought hers and when I came in to upgrade mine he didn't hesitate to trade it in. He even asked if it as still rooted. I actually gave it to my daughter instead but he asked if I was going to root my note and I said most likely... He could care less..
Totes ma goats sent from ma notes
IM Bout TO ROOT MY phone Now since It doesnt MATTER
Sent from my SM-N900P using Tapatalk
Sprint has an "open" policy. We aren't trained to look for root, I can't speak for the techs. But honestly, if your a **** and try to lie to me I'll send you to a tech.. tell me you are rooted and you bricked the phone.. I'll order you another... I bricked my phone and I had mine replaced.. I even told my manager how I bricked it.. most reps don't even know how to get into recovery..
Sent from the phone that says N3!
if you are with sprint, if you read the Sprint TOS that you signed when you got the phone it says that rooting will not void your warranty they just ask that u put it back to stock when upgrading or having service done to it. Who has ever went to upgrade their phone and the rep put it in to download mode to check something like that? And when I had my s2 rooted and needed service on the ear piece I just left cm 10 and all my stuff just the way it was and they never said anything to me about it.
Sent from my SM-N900P using XDA Premium 4 mobile app
Bricked with 0x0
Sprint refused to service my phone today even with the Knox Flag set as 0x0. I had it stock rom rooted and I was having issues with certain apps. I did a factory reset and still had issues. I tried using Kies to restore and now I have a useless device that says firmware upgrade encountered an issue. Please select recovery mode in Kies and try again. Does anybody have any suggestions? I took it into Best Buy to a Samsung rep was and he couldn't even fix the issue. Literally want to cancel sprint after this.
girron said:
Sprint refused to service my phone today even with the Knox Flag set as 0x0. I had it stock rom rooted and I was having issues with certain apps. I did a factory reset and still had issues. I tried using Kies to restore and now I have a useless device that says firmware upgrade encountered an issue. Please select recovery mode in Kies and try again. Does anybody have any suggestions? I took it into Best Buy to a Samsung rep was and he couldn't even fix the issue. Literally want to cancel sprint after this.
Click to expand...
Click to collapse
Do you have Sprint insurance? Since Sprint wants to be a$$holes two can play at that game. Pull the battery and tell them you lost it. Pay the $200? deductible for a new one and sell the other one on eBay. New phone and make a profit off the screwed up phone. You didn't hear this from me....
Sent from my SM-N900P using Tapatalk 2
girron said:
Sprint refused to service my phone today even with the Knox Flag set as 0x0. I had it stock rom rooted and I was having issues with certain apps. I did a factory reset and still had issues. I tried using Kies to restore and now I have a useless device that says firmware upgrade encountered an issue. Please select recovery mode in Kies and try again. Does anybody have any suggestions? I took it into Best Buy to a Samsung rep was and he couldn't even fix the issue. Literally want to cancel sprint after this.
Click to expand...
Click to collapse
What reason did they give for refusing to service your phone?
I have never been refused service or upgrade and this is my 5 th phone since getting the epic 1 and all have been rooted
Sent from my SM-N900P using XDA Premium 4 mobile app
mvansomeren said:
What reason did they give for refusing to service your phone?
Click to expand...
Click to collapse
The tech looked at picture on the phone (the phone yellow triangle and computer) said it was bricked and I "must have tried to root". He did not even actually look at the phone as the KNOX counter was still 0x0. That store everyone was a POS and just walked off and completely ignored me. I told them too that I had only had the phone for 5 days and they said that they couldn't touch the phone because they would get in trouble with Sprint. So yesterday I took it into another Sprint repair store and they had to add insurance on it for me to swap it out with a new one. Pretty lame but at least I have a phone that works now.
girron said:
The tech looked at picture on the phone (the phone yellow triangle and computer) said it was bricked and I "must have tried to root". He did not even actually look at the phone as the KNOX counter was still 0x0. That store everyone was a POS and just walked off and completely ignored me. I told them too that I had only had the phone for 5 days and they said that they couldn't touch the phone because they would get in trouble with Sprint. So yesterday I took it into another Sprint repair store and they had to add insurance on it for me to swap it out with a new one. Pretty lame but at least I have a phone that works now.
Click to expand...
Click to collapse
Which puts me correct to say that as long as you have Sprint insurance you should get it replaced if anything happens. So rooting and knox trigger shouldn't matter.
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girron said:
Sprint refused to service my phone today even with the Knox Flag set as 0x0. I had it stock rom rooted and I was having issues with certain apps. I did a factory reset and still had issues. I tried using Kies to restore and now I have a useless device that says firmware upgrade encountered an issue. Please select recovery mode in Kies and try again. Does anybody have any suggestions? I took it into Best Buy to a Samsung rep was and he couldn't even fix the issue. Literally want to cancel sprint after this.
Click to expand...
Click to collapse
You gotta re flash a recovery. At least that's what happened to me.
Kies won't be able to recover this.. my phone didn't get recognized by my pc.
Sent from my SM-N900P
Excuse the typos
(╯°□°)╯︵ ┻━┻
Gellenole said:
You gotta re flash a recovery. At least that's what happened to me.
Kies won't be able to recover this.. my phone didn't get recognized by my pc.
Sent from my SM-N900P
Excuse the typos
(╯°□°)╯︵ ┻━┻
Click to expand...
Click to collapse
Do you have a link to the stock recovery?
Sent from my SM-N900P using Xparent Skyblue Tapatalk 2
Did you try PC Odin flashing the newly released mj4 full tar.md5? After that finishes, and the phone boots up, do a full factory reset within the phone OS (not in custom or stock recovery). If you can get it into download mode, then you should be able to full flash it back to stock. It won't reset the counter but it should get the phone working.
monty_python said:
Do you have a link to the stock recovery?
Sent from my SM-N900P using Xparent Skyblue Tapatalk 2
Click to expand...
Click to collapse
Sorry I don't I flipped knox after 2 hours of getting the phone. So I'm using TWRP

Samsung s7 locked

Hi,
I bought a samsung s7 off ebay used for my daughter to play games on at home. "Wifi only no SIM". The phone is locked and requires original owners samsung account to allow me to use. I'v already factory reset but still have samsung account activation due to abnormal factory reset. My guess is the phone was stolen or never removed account? How to I get around this? can i just load a custom rom on it to get around? If so could you point me in the correct direction? Phone is SM-G930V. Thank you all in advance.

Lost Play Store Certification after flashing stock ROM

Hi, as the title says, after flashing the stock ROM I've lost the play store certification and I can't use certain apps.
Is there a way to recover that certification or is it lost forever?
Thanks
Try to deactivate OEM unlock from developer settings. That'll probably help
hi, it worked, i've got my play store certification. The thing is I still can't use some apps,(such as Samsung Pay or Google Pay), and i don't think it's due to the phone tbh. Any ideas?
Did you root your phone? If so, those apps won't work on a stock rom
Sent from my SM-G965U using Tapatalk
tdevaughn said:
Did you root your phone? If so, those apps won't work on a stock rom
Sent from my SM-G965U using Tapatalk
Click to expand...
Click to collapse
I tried installing a custom rom and failed with bootloop and went back to stock with no root. I thought this might be the problem but i filed a ticket to google. They said to me that Google Pay is not released yet in Romania, but I have friends who use the app, pretty strange..
Check your Knox status, if tripped you can't use the apps on stock rom
Power down the Galaxy S9 or the Galaxy S9+
Boot the Galaxy S9 into Download Mode
Look for the Warranty Void line in the top left corner
If it reads “0x0” then the warranty has not been voided
If it reads “0x1” then the Galaxy S9 Knox warranty has been voided
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tdevaughn said:
Check your Knox status, if tripped you can't use the apps on stock rom
Power down the Galaxy S9 or the Galaxy S9+
Boot the Galaxy S9 into Download Mode
Look for the Warranty Void line in the top left corner
If it reads “0x0” then the warranty has not been voided
If it reads “0x1” then the Galaxy S9 Knox warranty has been voided
Sent from my SM-G965U using Tapatalk
Click to expand...
Click to collapse
He might be able to still use Android Pay though. But Samsung Pay and Samsung Pass are lost forever until someone finds a work around, which is very unlikely.
tdevaughn said:
Check your Knox status, if tripped you can't use the apps on stock rom
Power down the Galaxy S9 or the Galaxy S9+
Boot the Galaxy S9 into Download Mode
Look for the Warranty Void line in the top left corner
If it reads “0x0” then the warranty has not been voided
If it reads “0x1” then the Galaxy S9 Knox warranty has been voided
Sent from my SM-G965U using Tapatalk
Click to expand...
Click to collapse
yep, it's 1, i guess that's it then . Thanks for the replies guys

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