#Gluegate & Screen DPI and maybe other stuff. - Huawei Mate 20 Pro Questions & Answers

Hi there!
I'm one of thoose guys that now have a green tint.
While speaking with some guys in a telegram group for Huawei Mate 20(pro), some got their replacement and start to check the new phone out.
With "Device Info HW" you'll find out if you have the phone with the LG screen or not. (LG phones are the ones that seem to have the #gluegate issue)
Now.. One person comes back telling us that she got her new phone.. It's LG.. and then she notices that the DPI is different aswell so she asks us.
I checked mine, at the highest resolution.. 544..
She's got 640. How, why and whatwho.....(Nevermind the last )
Im at 544, another guy has 640 aswell..
Still.. She got her new phone.. They told her its not LG.. It was.. Now, shes at home with the new phone.. good DPI.. And a new phone with new green tint..
(sorry about the language and all, if its bad.. as i'm a swede, its not my native language)

I got my replacement today, it's still faintly green at the bottom, but liveable with compared to the green I had before
I also have 640, didn't check on the older one

Yup my replacement device is also 640 dpi.

cordac said:
Hi there!
I'm one of thoose guys that now have a green tint.
While speaking with some guys in a telegram group for Huawei Mate 20(pro), some got their replacement and start to check the new phone out.
With "Device Info HW" you'll find out if you have the phone with the LG screen or not. (LG phones are the ones that seem to have the #gluegate issue)
Now.. One person comes back telling us that she got her new phone.. It's LG.. and then she notices that the DPI is different aswell so she asks us.
I checked mine, at the highest resolution.. 544..
She's got 640. How, why and whatwho.....(Nevermind the last )
Im at 544, another guy has 640 aswell..
Still.. She got her new phone.. They told her its not LG.. It was.. Now, shes at home with the new phone.. good DPI.. And a new phone with new green tint..
(sorry about the language and all, if its bad.. as i'm a swede, its not my native language)
Click to expand...
Click to collapse
And how do i figure out the dpi? whether its 544 or 640?

leo72793 said:
And how do i figure out the dpi? whether its 544 or 640?
Click to expand...
Click to collapse
There ya go. Device info HW scroll across to system.

djBarren said:
There ya go. Device info HW scroll across to system.
Click to expand...
Click to collapse
SOOOOOOOOOOO mine shows 408 xhdpi..... must be a REALLY early model display?

leo72793 said:
SOOOOOOOOOOO mine shows 408 xhdpi..... must be a REALLY early model display?
Click to expand...
Click to collapse
Have you your display set to WQHD?

djBarren said:
Have you your display set to WQHD?
Click to expand...
Click to collapse
ok ok i goofed xD Yes its at that NOW. 544 is the dpi

LG display and 544 DPI in device HW info

In developer settings you can adjust DPI to your taste

Related

[Q] help guys please with my galaxy s2 screen

hi guys i hope some one replay
my sgs2 screen got blue tint on top of my screen i tried 4 firmwares the same so i toke my phone to my local shop that i bought it from because i have 1 year warranty
so today they told me it was a firmware proplem they told that they installed another rom and now it have no blue tint on top
but i sure they are telling lies
im sure they have changed the screen cuz no way a firmware fix this
im going to take my device tomorrow from the shop is there any way to know if they have replaced the screen ? ?? ?
i want to know that cuz my warranty is replacing the device not fixing it !
so i want to know if there is any way to know if they changed the screen or not ??
thanks alot guys on advance
First thing I would do is see if the blue tint problem is fixed. I imagine you will be able to do that easily.
If there is no blue tint problem you will be happy, yes?
Not sure what your asking since your phone is being fixed under warranty for free.
Edit: ok read your post again and you want the phone replaced not fixed. Maybe you could check if the phone has the same serial number and ime??
Sent from my GT-I9100 using XDA App
aceofclubs said:
First thing I would do is see if the blue tint problem is fixed. I imagine you will be able to do that easily.
If there is no blue tint problem you will be happy, yes?
Not sure what your asking since your phone is being fixed under warranty for free.
Edit: ok read your post again and you want the phone replaced not fixed. Maybe you could check if the phone has the same serial number and ime??
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
if they changed the screen the serial number and ime will still be the same right ? ?
so any other way to see if they replaced the screen
Just call them and ask...I'm not sure why would they go all the trouble of replacing the screen and then lie about it.
bazzag said:
Just call them and ask...I'm not sure why would they go all the trouble of replacing the screen and then lie about it.
Click to expand...
Click to collapse
i asked them they told me they changed the firmware
but i tried 4 different firmwares and all of them was the same
im sure they are telling lies
is there any way to know if my device have been opened and changed the screen ?
what is the duration of your phone on their hand? if less than 1 day, hard to believe they can change the LCD so fast.
alexteoh said:
what is the duration of your phone on their hand? if less than 1 day, hard to believe they can change the LCD so fast.
Click to expand...
Click to collapse
no my phone have been there for like 5 days so far ....

[Q] Product Code?

Just bought my Lumia 800 this friday.
I checked the product code which is:
Code:
059N2C3
This device comes with:
Code:
Type Designator: RM-801
Software Version: 1600.2479.7740.11451
On the packaging box is says CV Denmark so it should be a Danish version.
Then I checked RM-801 in Nokia Data Package Manager and it can't find this particular product code I got.
Are Nokia still adding product codes, since this isn't showing up yet?
I can see that there is a Danish product code for Cyan which is:
Code:
059N4C1
And that got the latest 8107.
I guess it will be there eventually, just wait a little longer. The lumia just hit the market in Denmark right? You can check if Zune has any update available; 8107 is being rolled out since the 19th or so. The last Lumia will receive the update 2 weeks from that date because updates are made available in batches.
CV means Country Variant (=unbranded).
Yep the device just got here. I'll wait a bit longer for the update i guess
Sent from my X10i using Tapatalk
Guys, how can you do a quick check on the product code, eg. at a store?
Hmm so far I haven't been lucky with the Lumia 800. The first one I got had an annoying clicking sound when I used the touch screen on the right side (probably wasn't seated correctly in the casing). Then I went to exchange it for a new. The new one I got has a scratch on the inside of the glass. Hopefully the next one will be in perfect condition without any flaws
My screen sits slightly further in on the right side than on the left. But I think that I will keep it as it is.
I called Nokia Denmark today btw. regarding the battery issue that is oviously still there. The supporter verified that there was indeed a problem and that there will be a new firmware update very soon to fix that. I'm assuming it's going to be version 115xx. The current version is 11451. Well at least it is at Telenor.
Gnarfsan said:
My screen sits slightly further in on the left side than on the right. But I think that I will keep it as it is.
I called Nokia Denmark today btw. regarding the battery issue that is oviously still there. The supporter verified that there was indeed a problem and that there will be a new firmware update very soon to fix that. I'm assuming it's going to be version 115xx. The current version is 11451. Well at least it is at Telenor.
Click to expand...
Click to collapse
Your nick sounds familiar? Newz.dk or former X10 user?
I got mine on Friday at Elgiganten. Just exchanged the faulty one with a new faulty one. I don't hope the entire shipment of their cyan's is of this build quality I've seen so far
arkedk said:
Your nick sounds familiar? Newz.dk or former X10 user?
Click to expand...
Click to collapse
I am a user on Newz.dk. I switch my username once in a while though. It's currently Brugernavn.
arkedk said:
I got mine on Friday at Elgiganten. Just exchanged the faulty one with a new faulty one. I don't hope the entire shipment of their cyan's is of this build quality I've seen so far
Click to expand...
Click to collapse
Damn, I hope not Besides the screen being indented slightly on the right side, mine is pretty much perfect. So there is hope Mine is also cyan.
Gnarfsan said:
I am a user on Newz.dk. I switch my username once in a while though. It's currently Brugernavn.
Damn, I hope not Besides the screen being indented slightly on the right side, mine is pretty much perfect. So there is hope Mine is also cyan.
Click to expand...
Click to collapse
Crossing my fingers. I'm bornslippy on newz btw
Sent from my X10i using Tapatalk
arkedk said:
Crossing my fingers.
Click to expand...
Click to collapse
I hope you have better luck next time!
arkedk said:
I'm bornslippy on newz btw
Click to expand...
Click to collapse
Cool
arkedk said:
Hmm so far I haven't been lucky with the Lumia 800. The first one I got had an annoying clicking sound when I used the touch screen on the right side (probably wasn't seated correctly in the casing).
Click to expand...
Click to collapse
How loud was the ticking?? I have also noticed this with mine - the ticking isn't very loud, about the same as a watch. It is very strange...
Hi guys,
How do I check the product code from the phone itself (not from the box)?
tjramage said:
How loud was the ticking?? I have also noticed this with mine - the ticking isn't very loud, about the same as a watch. It is very strange...
Click to expand...
Click to collapse
It wasn't loud. But loud enough to be annoying. It only happened on the right side of the screen. Now I'm going to collect my third device. This time from a different department. Hope it's all well now.
Sent from my X10i using Tapatalk
arkedk said:
It wasn't loud. But loud enough to be annoying. It only happened on the right side of the screen. Now I'm going to collect my third device. This time from a different department. Hope it's all well now.
Sent from my X10i using Tapatalk
Click to expand...
Click to collapse
The clicking sound from the right side, is probably a loose camera button. Have the same problem :-/
Sibix1 said:
The clicking sound from the right side, is probably a loose camera button. Have the same problem :-/
Click to expand...
Click to collapse
Nope, I checked the buttons. It was the screen that wasn't seated properly in the poly carbonate casing
Sent from my X10i using Tapatalk
I ended up handing mine in as a DOA because of the battery issues. The new one is perfect. The a assembly couldn't be better and the battery life is good.
Gnarfsan said:
I ended up handing mine in as a DOA because of the battery issues. The new one is perfect. The a assembly couldn't be better and the battery life is good.
Click to expand...
Click to collapse
Yep so is my 3rd and proper Lumia 800. A huge thanks goes out to the great customer service at Elgignten Viby. She wrote to the other department that I had to open the device in store and check it for flaws before I left, so I went and checked and all is in perfect order now.
Sweet I'm glad to hear that you finally got a good one.
It's a really great phone if you get one that works.
haki.gr said:
Guys, how can you do a quick check on the product code, eg. at a store?
Click to expand...
Click to collapse
You could read the code off a box (I think), or check the carrier line in the about section. The second one wont show you a code, but it will tell you if it's branded or not.
CervezaPorFavor said:
Hi guys,
How do I check the product code from the phone itself (not from the box)?
Click to expand...
Click to collapse
http://windows-phone.pl/2012/01/30/jak-odczytac-biezacy-pc-i-wariant-oprogramowania-z-menu-w-nokii/

[Q] LCD Density

Hi,
Have just bought the Xperia S and is still under warranty, so don't want to tamper by unlocking the bootloader yet, not for a couple of months at least. Anyways I'm quite happy with the stock ROM, bloatware and all!!
However, the only thing I'm unhappy about, is the LCD density. I'm used to a value of 160 (on my old warhorse HTC HD2 with TyphooN_CM7_v3.7.0-MAGLDR - Android 2.3.7). Now, I know it's a silly question, but is there ANY way I can alter the LCD Density without rooting it??
Thanks,
JK
jiggyk said:
Hi,
Have just bought the Xperia S and is still under warranty, so don't want to tamper by unlocking the bootloader yet, not for a couple of months at least. Anyways I'm quite happy with the stock ROM, bloatware and all!!
However, the only thing I'm unhappy about, is the LCD density. I'm used to a value of 160 (on my old warhorse HTC HD2 with TyphooN_CM7_v3.7.0-MAGLDR - Android 2.3.7). Now, I know it's a silly question, but is there ANY way I can alter the LCD Density without rooting it??
Thanks,
JK
Click to expand...
Click to collapse
No.
Sent from my LT26i using XDA
Not even with root is it working I think
NO
If you want bigger text you could try this:
https://play.google.com/store/apps/details?id=com.a0soft.gphone.bfont
Some of my friends use it with great success.
Not with out root, but i messed about with that setting myself and changing it messes things up.
Things like the text/images on some menus dont fit right anymore or are off the bottom of the screen.
Its best to leave it as it is really
Seansmit17 said:
Not with out root, but i messed about with that setting myself and changing it messes things up.
Things like the text/images on some menus dont fit right anymore or are off the bottom of the screen.
Its best to leave it as it is really
Click to expand...
Click to collapse
What value are you trying it at? Try 220 or 160 (I'm not sure of this value on the XS - TREAD CAREFULLY). My HTC had some problems, including unavailability of Google Play downloads, but a value of 160 did the trick.
JK
Ambroos said:
If you want bigger text you could try this:
https://play.google.com/store/apps/details?id=com.a0soft.gphone.bfont
Some of my friends use it with great success.
Click to expand...
Click to collapse
Thanks, but I wanted some more screen real estate!
Default Density in buid.prop is 320 if i change it to 300 things are to small to fill the screen and if i go up to 330 things are to big to fit on the screen.
Seansmit17 said:
Default Density in buid.prop is 320 if i change it to 300 things are to small to fill the screen and if i go up to 330 things are to big to fit on the screen.
Click to expand...
Click to collapse
Try 310?
Sent from my LT26i using Tapatalk
ICS should offer the ability to change font size, which is probably preferable to changing the screen density - with the problems with how other things fit (or don't fit) the screen.
Does anyone use the BBC News widget/app? For some reason on all Xperia models, I only get one line of text on headlines. On other models, you get two. It's clearly a fault of the app, but suggests an issue with the font Sony (Ericsson) uses. Again, I hope that ICS might fix this with the Roboto font.
jonmorris said:
ICS should offer the ability to change font size, which is probably preferable to changing the screen density - with the problems with how other things fit (or don't fit) the screen.
Does anyone use the BBC News widget/app? For some reason on all Xperia models, I only get one line of text on headlines. On other models, you get two. It's clearly a fault of the app, but suggests an issue with the font Sony (Ericsson) uses. Again, I hope that ICS might fix this with the Roboto font.
Click to expand...
Click to collapse
Yes, I do too, incidentally. I had not noticed this until I read your post.
Seansmit17 said:
Not with out root, but i messed about with that setting myself and changing it messes things up.
Things like the text/images on some menus dont fit right anymore or are off the bottom of the screen.
Its best to leave it as it is really
Click to expand...
Click to collapse
I think I'll leave things as they are and wait for ICS. Could you please post some screenshots showing how it looks when you change the density? Just curious.
Thanks,
JK

Light bleed on my SONY XPERIA X

Hi ...I got Xperia X (f5122) few days back & on the second day I noticed a weird light on the screen of my phone .There are two large spots at the bottom where the gaps are.I am attaching pictures here.
This is very frustrating and distractive even in daylight I can see this light coming off screen .Notice the area where the ' Back ' & 'recent ' keys are.
I haven't see this kind of light bleed on my previous Sony devices.This is easily noticeable even i don't look at it & execpt it's on 10 % or lower brightness.
May I request anyone from SONY to confirm this as manfacture defect or some issue with my device as this isn't a standard of a product ?
And anybody elese facing this issue please attach your pictures and do tell whether your Xperia X has it or not?
It will be very useful to me.
Here is Sony support forum thread :
https://talk.sonymobile.com/t5/Xperia-X/Bad-light-bleed-on-my-SONY-XPERIA-X/m-p/1225631#M3149
And here is Youtube video :
https://youtu.be/xUTf3nHgI78
dev neo said:
Hi ...I got Xperia X (f5122) few days back & on the second day I noticed a weird light on the screen of my phone .There are two large spots at the bottom where the gaps are.I am attaching pictures here.
This is very frustrating and distractive even in daylight I can see this light coming off screen .Notice the area where the ' Back ' & 'recent ' keys are.
I haven't see this kind of light bleed on my previous Sony devices.This is easily noticeable even i don't look at it & execpt it's on 10 % or lower brightness.
May I request anyone from SONY to confirm this as manfacture defect or some issue with my device as this isn't a standard of a product ?
And anybody elese facing this issue please attach your pictures and do tell whether your Xperia X has it or not?
It will be very useful to me.
Here is Sony support forum thread :
https://talk.sonymobile.com/t5/Xperia-X/Bad-light-bleed-on-my-SONY-XPERIA-X/m-p/1225631#M3149
And here is Youtube video :
Click to expand...
Click to collapse
Are you sure this is bleed? Reminds me a lot of some pressure marks I got on my laptop lcd. And it's definitely a defect it seems like noone else has this issue. Did you in fact ever put excessive pressure on the phone?
FoxTheLegend said:
Are you sure this is bleed? Reminds me a lot of some pressure marks I got on my laptop lcd. And it's definitely a defect it seems like noone else has this issue. Did you in fact ever put excessive pressure on the phone?
Click to expand...
Click to collapse
Excessive pressure ! Hell no! 1st day I got the device ;it was sealed pack ,set the device through setup guide ,charged it to 100% .and made sure that wifi was working because I need that and one 2nd day in morning I started disabling pre-installed apps and I noticed this.
I had atleast 9 Sony devices before & I don't remember having this issue.
Thanks for quick reply.
I am just curious because bleed is ( or whatever it is ) exact on back and recent key and they look organized ! lol ! So want to confirm from XPERIA X users do they have it on exact same spot.?
I am getting your point but do you have Xperia X & can you post a picture of it?
Set brightness 80% or more then dial *#*#7378423#*#* on phonepad -go to service test-display-click until u get black screen.Notice & post a picture if you can.
dev neo said:
Excessive pressure ! Hell no! 1st day I got the device ;it was sealed pack ,set the device through setup guide ,charged it to 100% .and made sure that wifi was working because I need that and one 2nd day in morning I started disabling pre-installed apps and I noticed this.
I had atleast 9 Sony devices before & I don't remember having this issue.
Thanks for quick reply.
I am just curious because bleed is ( or whatever it is ) exact on back and recent key and they look organized ! lol ! So want to confirm from XPERIA X users do they have it on exact same spot.?
I am getting your point but do you have Xperia X & can you post a picture of it?
Set brightness 80% or more then dial *#*#7378423#*#* on phonepad -go to service test-display-click until u get black screen.Notice & post a picture if you can.
Click to expand...
Click to collapse
I have already ran the test, I can 100% assure you noone has this problem my screen is fluent no flaws, also from YouTube videos noone has this problem. Very weird. Wait some time maybe someone replies to you with a similar problem, but it's very unlikely
FoxTheLegend said:
I have already ran the test, I can 100% assure you noone has this problem my screen is fluent no flaws, also from YouTube videos noone has this problem. Very weird. Wait some time maybe someone replies to you with a similar problem, but it's very unlikely
Click to expand...
Click to collapse
My XX doesn't show this either. I'd return to the shop and get another if I were you.
FoxTheLegend said:
I have already ran the test, I can 100% assure you noone has this problem my screen is fluent no flaws, also from YouTube videos noone has this problem. Very weird. Wait some time maybe someone replies to you with a similar problem, but it's very unlikely
Click to expand...
Click to collapse
M1chiel said:
My XX doesn't show this either. I'd return to the shop and get another if I were you.
Click to expand...
Click to collapse
Thank you for confirmation .
got f5121 , got same problem. only bottom left , maybe not as visible as yours but still noticeable
non.verbal said:
got f5121 , got same problem. only bottom left , maybe not as visible as yours but still noticeable
Click to expand...
Click to collapse
Thank you for response.Same time sorry to hear that.Can you post a picture?
non.verbal said:
got f5121 , got same problem. only bottom left , maybe not as visible as yours but still noticeable
Click to expand...
Click to collapse
Can anyone post a picture even if they have not this issue.
please follow this and post a picture .
1) Disable adaptive brightness
2)Set brightness to 100%
3)Dial #*#*7378423#*#* on phone dial
4)Go to ' SERVICE TEST " - DISPLAY -click screen until you get black one and see if there are unusual lights coming out from anywhere .
Post a pic here ,please it would be helpful to me.
DON'T DO THIS ON DEFAULT OR CURRENT BRIGHTNESS WHICH YOU HAVE ; INSTEAD SET IT TO 100%. THEN DO THIS .
FoxTheLegend said:
I have already ran the test, I can 100% assure you noone has this problem my screen is fluent no flaws, also from YouTube videos noone has this problem. Very weird. Wait some time maybe someone replies to you with a similar problem, but it's very unlikely
Click to expand...
Click to collapse
Can you post a picture of your device with steps that i mentioned.
non.verbal said:
got f5121 , got same problem. only bottom left , maybe not as visible as yours but still noticeable
Click to expand...
Click to collapse
Which colour do you have of device?
dev neo said:
Can you post a picture of your device with steps that i mentioned.
Click to expand...
Click to collapse
Actually no, my only camera is my xperia X. Weird, I know. But there is no need to! I don't have this problem at all I would have noticed Im not blind.. if you want to see how the screen actually looks like search in youtube
its more visible to the naked eye , the color of device i own is Graphite Black
non.verbal said:
its more visible to the naked eye , the color of device i own is Graphite Black
Click to expand...
Click to collapse
I see it too (not in my, in yours)
non.verbal said:
got f5121 , got same problem. only bottom left , maybe not as visible as yours but still noticeable
Click to expand...
Click to collapse
non.verbal said:
its more visible to the naked eye , the color of device i own is Graphite Black
Click to expand...
Click to collapse
I own Graphite black ,too.Thanks for reply.
FoxTheLegend said:
I see it too (not in my, in yours)
Click to expand...
Click to collapse
Which color do u have of device?
BTW I got a replacement unit and same problem same amount exact on same spot.This is really frustrating for me .Atleast it should have less as yours.But no I got same .
dev neo said:
I own Graphite black ,too.Thanks for reply.
Which color do u have of device?
BTW I got a replacement unit and same problem same amount exact on same spot.This is really frustrating for me .Atleast it should have less as yours.But no I got same .
Click to expand...
Click to collapse
By replacement unit you mean new phone or new screen? I own the white/silver version, single sim.
FoxTheLegend said:
By replacement unit you mean new phone or new screen? I own the white/silver version, single sim.
Click to expand...
Click to collapse
I mean new phone.The reason I required to post you to a picture or video because that's way I can show service centre guy that this is defect with this or this batch & I need a proper one.
Please get a camera and post a picture a video! ( and please do on 100% brightness on black background)
Can anyone help me who don't have this issue?
you can send me a message on [email protected]
dev neo said:
I mean new phone.The reason I required to post you to a picture or video because that's way I can show service centre guy that this is defect with this or this batch & I need a proper one.
Please get a camera and post a picture a video! ( and please do on 100% brightness on black background)
Can anyone help me who don't have this issue?
you can send me a message on [email protected]
Click to expand...
Click to collapse
woah, that's messed up. How can this be..
dev neo said:
Hi ...I got Xperia X (f5122) few days back & on the second day I noticed a weird light on the screen of my phone .There are two large spots at the bottom where the gaps are.I am attaching pictures here.
This is very frustrating and distractive even in daylight I can see this light coming off screen .Notice the area where the ' Back ' & 'recent ' keys are.
I haven't see this kind of light bleed on my previous Sony devices.This is easily noticeable even i don't look at it & execpt it's on 10 % or lower brightness.
May I request anyone from SONY to confirm this as manfacture defect or some issue with my device as this isn't a standard of a product ?
And anybody elese facing this issue please attach your pictures and do tell whether your Xperia X has it or not?
It will be very useful to me.
Here is Sony support forum thread :
https://talk.sonymobile.com/t5/Xperia-X/Bad-light-bleed-on-my-SONY-XPERIA-X/m-p/1225631#M3149
And here is Youtube video :
https://youtu.be/xUTf3nHgI78
Click to expand...
Click to collapse
Did you happen to use your phone in direct sunlight (at the hottest time of the day)?
sp_1st_timer said:
Did you happen to use your phone in direct sunlight (at the hottest time of the day)?
Click to expand...
Click to collapse
Yes ...it's summer here and temp is nearly 30-34 celcius. I can't get your point though.Please elaborate.

LCD panel bleeding light at the bottom chin

Can any one confirm if they are seeing a bleeding effect at the bottom of the phone lcd panel. Overall the lcd panel of this phone is really bad. Comparing it to my OP2 and the illumination of the panel is too low. Anybody else with the same issues? I have put up a pic of the issue. Updated images of comparison with OP2 (In each pic POCO F1 is the at the top and OP2 at the bottom.)
Update 10/09/2018
First up my apologies for being away for the past 3-4 days. I have been trying to solve the issues with the phone and then over the weekend was caught up in some personal stuff. I thought of updating my original post rather than putting up a new one as this whole thing has come to a conclusion for me. So just a small recap, I bought the phone on 29th AUG in the first flash sale. Received the phone on 31st AUG as soon as I started the phone I found the bottom chin had a weird illumination. After a few days as the issue persisted checked online and found that the LCD panel suffered from light bleeding issues. I just headed here and created this thread and put in a request on Flipkart for a replacement. After that here is what followed.
04.09.2018 - Return requested
05.09.2018 - Got a call from Flipkart that a Technician will visit to check the device and same will be completed by 08.09.2018
07.09.2018 - Technician visited my place and checked the phone, he accepted that there was an issue however he mentioned that it is difficult to observe and explain the issue to his seniors. He however took a pic of the problem so I was hopeful that a replacement would be provided.Late evening I got a SMS that tech visit was completed, I checked the Flipkart app and it said Replaced Rejected. WTF!!!! There was Return option so selected that and the reason I selected was quality issues with product. Was surprised to see that refund request was accepted and someone would pick the package the next day.
08.09.2018 - Courier guy came to pick the package. Since I have kept the back stickers with the bar code and stuff I had just everything back as I had received it. The courier dude was acting smart and since I had already left for work he tried bullying my Mom saying the phone is not working asking what the issue was, me Mum just asked him to shut up check the package had everything and take it like he is supposed to. After checking everything and making sure all accessories are there the courier person took the package. I got a message that package was picked and refund initiated and credit will show up in my account in 3 business days.
10.09.2018 - Credit received :victory:
Regarding the Issue
First - This is not a fatal issue and as far as I know LCD bleeding does not increase with time however this is a hardware issue so if you are holding on thinking some software update is going to fix this, then sorry you are wrong.
Second - I don't agree with the "you get what you pay for" argument simply because everyone is paying the same amount of money but having different experience (We can see from pics posted by users that for some the problem is obvious and for some it is minimal and hardly noticeable)
Third - If you have this issue and it doesn't bother you then I would say go ahead and enjoy the phone. If you noticed this after checking this thread then I am sorry
Fourth - I would strongly recommend that people buy this phone taking Replacement/Refund policies of the merchant that is selling the phone into consideration. Guys that have purchased this from Mi website directly and want a replacement are having a tough time and am not sure if Mi website even has a refund policy. For Indian users get this from Flipkart and not Mi website, for other countries make sure Replacement/Refunds are provided in case you want to avail the same.
Final Thoughts -
I though the POCO F1 had great potential to take over from OnePlus as a budget flagship alternative however they messed up. If the POCO team had spent a little more time and may be resources on QA ,Software optimization (bugs in MIUI, bad implementation of curved corners, multi touch issues, etc) and may be a better name {POCO I mean seriously!!! } this phone would have been a serious contender.
Conclusion
I would like to thank everybody that participated in this thread and responded with pics for a comparison. Since I don't have the phone anymore I don't think it would be right for me to post here anymore. I just put a new battery in my OP2 so going to wait for some time and see what the Pixel's gonna be like or the OP6T maybe.
Looks fine to me on my POCO F1.
Yes buddy, I have it too... I verified with 2 other poco f1's
Ruvy said:
Looks fine to me on my POCO F1.
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Yup this is how it is supposed to be. A google search revealed quite a few Indian users have reported this and Indonesian units too are suffering from this. Do you have the Indian unit or a global one? Also what configuration have you got?
AshDroidG said:
Yup this is how it is supposed to be. A google search revealed quite a few Indian users have reported this and Indonesian units too are suffering from this. Do you have the Indian unit or a global one? Also what configuration have you got?
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Indian Unit. 6GB/64GB
shaan1991 said:
Yes buddy, I have it too... I verified with 2 other poco f1's
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This is so screwed up. I bought the phone coz I liked the Redmi Note 5 Pro I got for my dad. Poco screen looks bad when comparing side by side with Redme Note 5 Pro. Even brightness levels are horrible on Poco screen looks really dim at the same level as RN 5 Pro.
Ruvy said:
Indian Unit. 6GB/64GB
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Intersting.. I guess I have a defective unit. Hoping replacement is accepted.
AshDroidG said:
Intersting.. I guess I have a defective unit. Hoping replacement is accepted.
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Same here buddy... Indian unit 6/64...Lemme know how the replacement thing goes
shaan1991 said:
Same here buddy... Indian unit 6/64...Lemme know how the replacement thing goes
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Yes will post an update. The person to check and pickup the phone will come on Saturday. Some guy on reddit mentioned that even the replacement has the same issue but I guess I have to give it a shot. :fingers-crossed:
AshDroidG said:
Yes will post an update. The person to check and pickup the phone will come on Saturday. Some guy on reddit mentioned that even the replacement has the same issue but I guess I have to give it a shot. :fingers-crossed:
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Fingers crossed buddy
AshDroidG said:
Yes will post an update. The person to check and pickup the phone will come on Saturday. Some guy on reddit mentioned that even the replacement has the same issue but I guess I have to give it a shot. :fingers-crossed:
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Same here... got it replaced for the same issue and sadly the new one is also having issues....
Now raised a refund as there was no replacement option available...
myliferockkss said:
Same here... got it replaced for the same issue and sadly the new one is also having issues....
Now raised a refund as there was no replacement option available...
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Well that just sucks. When did you get the replacement? I raised a request on the 5th of Sept coz I felt maybe a diff lot may not have the issue. Its funny coz some units dont have this issue (like the one posted here). I guess its like 6 out of 10 are reporting this.
AshDroidG said:
Well that just sucks. When did you get the replacement? I raised a request on the 5th of Sept coz I felt maybe a diff lot may not have the issue. Its funny coz some units dont have this issue (like the one posted here). I guess its like 6 out of 10 are reporting this.
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I raised a replacement on 31st... replacement done on 2nd.... Had contacted FK and shared all the details.. they skipped the tech visit part...
Now for refund tech visit is there
myliferockkss said:
I raised a replacement on 31st... replacement done on 2nd.... Had contacted FK and shared all the details.. they skipped the tech visit part...
Now for refund tech visit is there
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All the best for your refund mate hope they process it without hassels. The pblm with this issue is that some people just say it looks okay. Best way to reproduce is to open Chrome blank page and press and hold Power off button till the power off options come up and check the bottom if it shows a halo effect.
Let us know how the refund goes it should help others in making a decision. Curious thing is not a lot of people complaining about this like the boot loader issue.
AshDroidG said:
All the best for your refund mate hope they process it without hassels. The pblm with this issue is that some people just say it looks okay. Best way to reproduce is to open Chrome blank page and press and hold Power off button till the power off options come up and check the bottom if it shows a halo effect.
Let us know how the refund goes it should help others in making a decision. Curious thing is not a lot of people complaining about this like the boot loader issue.
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From what I've seen people are using the navigation buttons and not full screen mode... because of that they are not able to notice it...
Will update here how the refund goes ?
AshDroidG said:
All the best for your refund mate hope they process it without hassels. The pblm with this issue is that some people just say it looks okay. Best way to reproduce is to open Chrome blank page and press and hold Power off button till the power off options come up and check the bottom if it shows a halo effect.
Let us know how the refund goes it should help others in making a decision. Curious thing is not a lot of people complaining about this like the boot loader issue.
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any video ? the chrome blank page is black color ? btw does Xm have a service mode to dial in like sammy
Aimara said:
any video ? the chrome blank page is black color ? btw does Xm have a service mode to dial in like sammy
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I guess you are opening chrome in "Incognito" mode. The effect is visible on white backgrounds I guess if you just download a white image in full screen it should show up as well. Have no info on the service mode however some one having this issue posted on twitter regarding a display test you can do.
https://twitter.com/trishitchak/status/1035941823812788224?s=19
P.S. I went back to my old device so I havent tried the steps mentioned in the tweet.
could you please explain about the issue, i'm not understanding the problem... I mean I do see a bit white color in power options screen but I don't understand the issue with this.
AshDroidG said:
Can any one confirm if they are seeing a bleeding effect at the bottom of the phone lcd panel. Overall the lcd panel of this phone is really bad. Comparing it to my OP2 and the illumination of the panel is too low. Anybody else with the same issues? I have put up a pic of the issue.
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Im also having this issue, will this cause any problems in the future?
Darkness126 said:
could you please explain about the issue, i'm not understanding the problem... I mean I do see a bit white color in power options screen but I don't understand the issue with this.
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A bit of inconsistent brightness levels are expected with LCD panels however with the POCO F1 quite a few people are facing LCD bleed that is very notice able. If the inconsistency is minimal and some thing you can live with then its alright. For me it has been bothering me from day one as soon as I switched the phone on. I mainly use my phone for watching videos and the effect sometimes is more pronounced and that bothers me hence I have asked for a replacement.

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