Face this small issue and looking for a solution.
During using Honor 10 I accidentally drain the battery more than 5% and now each time when I try to turn ON the phone i see red blinking light and display show red round with lightning inside
How I could solve this problem?
Thanks for any recomendation.
leave the phone alone for 30 minutes, put it on the huawei quick charger and wait again for 30 minutes. should work again then
leAndroid91 said:
leave the phone alone for 30 minutes, put it on the huawei quick charger and wait again for 30 minutes. should work again then
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Thanks for your reply, I tried this way sadly it does not work
Look like i don't have another way rather go to service center
Went to Huawei official service. They say I have to change the motherboard, the phone itself reject to charge. Next week will pick up the phone with a new motherboard.
Related
Hey all I was wondering if anyone could help me with my HTC Amaze. It stopped turning on maybe a month ago. I was sleeping and forgot to charge the phone so I woke up in the morning and put it on the charger and went back to sleep. When I woke up again there wasn't an LED light or anything. Eventually after messing around with it for a while the orange light would turn on for maybe 10 seconds then it would turn off and the phone would vibrate for a while and turn off too. I went on eBay and bought a new battery that came with an outlet charger. Waited a while then it finally came I charged the original battery as well as the new one. The phone still won't turn on, but now the orange LED light will stay on and after a while the green light will come on. I'm not tech savvy so I never rooted or unlocked my phone or whatnot I've just been using it normally since I've gotten it. I tried to make a claim from Asurion but they won't cover it without the deductible so I thought I'd try here before I just gave up and got a new one. If anyone can help please me please help. =)
There have been some posts of battery issues. Have you tried a different battery?
yep . i tried to charge the battery on the adapter and use the origional/new battery with no luck. :crying:
If it goes green, the battery says full charged, you're not telling us something.
Dark Nightmare said:
If it goes green, the battery says full charged, you're not telling us something.
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Before when it first wouldn't turn on, when i tried to charge it, the orange light would come on for 10 seconds before turning off and vibrating periodically. Now the phone will act like it's charging (staying orange for a long time then turning green). But when I wait until it's green and try and turn it on no avail.
gooseprince7 said:
Before when it first wouldn't turn on, when i tried to charge it, the orange light would come on for 10 seconds before turning off and vibrating periodically. Now the phone will act like it's charging (staying orange for a long time then turning green). But when I wait until it's green and try and turn it on no avail.
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Did it fall down by chance?
Dark Nightmare said:
Did it fall down by chance?
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yea once but that was like 2 weeks ago before this started to happen. do u think it would be the digitizer or a part inside the phone ?
gooseprince7 said:
yea once but that was like 2 weeks ago before this started to happen. do u think it would be the digitizer or a part inside the phone ?
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Something could've gotten loose and normal shaking in the weeks to follow probably finished the job getting it undone. Did you call your carrier or HTC about it?
Just tell them it randomly shut down after the ICS update and then eventually it stopped coming on or something, yes I know that's lying, but I don't think hardware is usually covered under warranty, unless it was faulty from the get go.
try removing the back cover and pressing the power button. the button on my back cover doesn't work as well as it used to, it'll power the screen on when it feels like it....must've come loose.
Check out this thread: http://forum.xda-developers.com/showthread.php?t=1759925
-Also, did you buy the phone new? And you said you didn't root/unlock? If you bought it used the person before you may have installed a custom recovery.
very weird i agree just call htc and say you phone got messed up doe to the ics ota update im sure they will replace it :laugh:
Hi all,
I wanted to give my z2 a quick charge on the way to the hospital today and i noticed after about 20 mins i noticed that the charging light wasn't on any more, it was to start with.
I ran it down to 0% it shut down and doesn't seem to charge via the usb port, the red light will come on for 5 mins or so but then nothing. when i tap the power button the screen shows me one bar on the battery but not charging icon.
I have a magnetic charger and so far do get the charging icon and a constant red led. It always takes a long time to charge via the magnetic port so I will leave it for a while but was wondering if this had happened to anyone else.
The phone wasn't moved or banged around in the car, it was fixed when it was charging otherwise I would say it was damaged.
The phone is 5 months old and has always been well taken care of.... really hoping i don't have a brick!
When it powers off it goes into emergancy power mode for a while
Leave it plugged in for about 40 mins, if it doesnt give any response at all then wait sometime ive read some peoples devices took a couple hours to wait
If it doesnt give any life then you will have to contact sony mobile repair centre
Thanks! I got it to 68% using the magnetic charger going to clean the USB port and give it another go
My H. Asend Mate 2 is only 2 months old and I am having trouble with it charging. It is at approx. 35% and it just turns itself off. It's off for about 3 minutes comes back on and then turn off again. It Displays a message that says "Normal is Active" It doesn't stay on Long enough for me to even go into settings. Also it doesn't appear to be charging. Any suggestions? rolleyes:
carouselhelp said:
My H. Asend Mate 2 is only 2 months old and I am having trouble with it charging. It is at approx. 35% and it just turns itself off. It's off for about 3 minutes comes back on and then turn off again. It Displays a message that says "Normal is Active" It doesn't stay on Long enough for me to even go into settings. Also it doesn't appear to be charging. Any suggestions? rolleyes:
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I was going to say try using a different cable, but the phone turns itself off? The battery itself might be the problem then. Try contacting Huawei USA first before you buy anything like a new battery.
Plug it in. Then it should not turn itself off since it has battery. Then investigate the issue. Or at very least, get more juice in it to see if it's related to the 30% status.
Following on from a Previous Problem which fixed yet created a newer problem I have:
Redmi Note 4 64gb running on Global Rom with a Battery showing Zero Volts on USB or AC Power. Plugging out instantly powers off.
Previous Thread
https://forum.xda-developers.com/re...bootloader-t3541762/post70656783#post70656783
Pressing *#*#3646633#*#* gets me this:
Battery Status: Charging (USB)
Battery Level: 0
Battery Scale: 100
Battery Health: Good
Battery Voltage: 0 mV
Battery Temperature: 37.0c
Battery Technology: Li-poly
Time since Boot: 31:00(not that it matters)
Interval of Info Record[1-100] 10 is in the changeable box
Battery Info Record: Start
I have no active warranty as an Aliexpress seller(3+ years a seller) vanished at Christmas. I've no issue taking it apart if I need to replace the battery. Watching a Youtube first dismantle video it appears I need a BN41. I'm going to go presume that my local multitude of phone shops won't stock that battery as I tried two and one asked "How do you spell that?" and another "a what phone?" so I won't be going down that route again.
Only reasonable price I could see online was some Eastern European country and using Google Translate I find these charge about €27 for the battery but it's not in stock anyway. Another is €48 in china. Seems a little expensive considering a Redmi 3 battery is about €7.
Anyway I'd prefer to see if it's software leading into a hardware problem as well before venturing down the route of battery replacement.
Any help would be greatly appreciated.
Brought phone into Repair Shop in my City and asked(phoned few days before hand and no problem changing battery) and it was fine until he says "Supplier doesn't have your battery" so I've to go off an buy a replacement. He says that if the phone will show the battery the connection between the motherboard and the battery is not corrupted as such. I'm also looking at "Chargebattery" in the Engineer Mode under Battery and I can see the following as well
ADC_Charger_Voltage :[4626 ]mv
Power_on_Voltage :[3400 ]mv
Power_off_Voltage :[3400 ]mv
Charger_Topoff_value :[4100 ]mv
FG_Battery_Current Consumption:
[XXX.XXXXXXXXXXXXXXX]ma ---------The X represents the consumption as it's going from about 230.0000 upwards to about 462.00000 and fluctuating.
I've had to order a Battery from Spain(exact spec battery BN41) and also bought a Micro Precision Toolkit and none of my tools are small enough to get those screws. I can see all the stripdown tutorials but alas none of them referred to the exact size of the screws so I ordered a Multi-tool. Hopefully it is just the battery otherwise it's the cost of the phone, battery, little multitool down the drain.
I did a very small driver to get one of the screws out(not exact fit) but the other wouldn't budge and I don't want to thread the head on the screw so backed off for now.
Same battery issue w/ Redmi Note 4
BertieBaron said:
Brought phone into Repair Shop in my City and asked(phoned few days before hand and no problem changing battery) and it was fine until he says "Supplier doesn't have your battery" so I've to go off an buy a replacement. He says that if the phone will show the battery the connection between the motherboard and the battery is not corrupted as such. I'm also looking at "Chargebattery" in the Engineer Mode under Battery and I can see the following as well
ADC_Charger_Voltage :[4626 ]mv
Power_on_Voltage :[3400 ]mv
Power_off_Voltage :[3400 ]mv
Charger_Topoff_value :[4100 ]mv
FG_Battery_Current Consumption:
[XXX.XXXXXXXXXXXXXXX]ma ---------The X represents the consumption as it's going from about 230.0000 upwards to about 462.00000 and fluctuating.
I've had to order a Battery from Spain(exact spec battery BN41) and also bought a Micro Precision Toolkit and none of my tools are small enough to get those screws. I can see all the stripdown tutorials but alas none of them referred to the exact size of the screws so I ordered a Multi-tool. Hopefully it is just the battery otherwise it's the cost of the phone, battery, little multitool down the drain.
I did a very small driver to get one of the screws out(not exact fit) but the other wouldn't budge and I don't want to thread the head on the screw so backed off for now.
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Hey BertieBaron, I'm having the same issue with my Redmi Note 4, I've bought a new battery from Iberaccess, opened the device and installed the new battery piece but it didn't solve the problem, still switching off as soon as I unplug it... it's driving me nuts!
Have you found a solution in the meantime? I'd be very glad to hear from you mate.
Cheers
Nope. Binned it. One Plus3T arrives by DHL in a few hours.
Emailed Xiaomi offering to pay for repair. They said No.
BertieBaron said:
Nope. Binned it. One Plus3T arrives by DHL in a few hours.
Emailed Xiaomi offering to pay for repair. They said No.
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Gotcha. May I know whether the charging problem emerged after a fall, water damage or out of the blue?
L_Merk said:
Gotcha. May I know whether the charging problem emerged after a fall, water damage or out of the blue?
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Confirmed to be no Water Damage by somebody with more experience than I. Was it dropped? It was a teenager so anything is possible but there was no evidence of such.
Yes guys i had the same problem now, stuck at zero Percent there's a RED light indicatingit's charging but still ZERO won t go up ...and once i unplug the phone from charger it turns off Instantly ....I foudn the Solution for that it s quite easy as u think .. all you have to do is :
1-unscrew the 2 screws bottom
2-becareful while taking off the cover u need to take off the Sim tray
3-and slowly take off the over there s the finger print sensor cable unplug it
4-once the cover is off u see 2 cable next to each other one of them is for the battery ...Doesn t matter remove them both and hold power button for 20 seconds
5- make sure u do keep holding the power button for 20 seconds .....do that like3 or 4 times to make sure no power is left inside the phone ..
6-plug everything except the sensor and power on the phone and check this worked for me
Once u see it worked turn the phone off and put back the sensor and get everything back to together .....Don t plug the sensor while it s turned on i have no idea if this damages anything!!
Hi everyone, I meddle in the discussion, I have this problem. I have a Redmi Note 4 Global, a few days ago it turned itself off. I tried to turn it on again and it worked, then obviously the battery ran out. Tried to charge it, the screen turned on with the "mi" logo, red led at the top but it gave me completely empty battery with no percentage. I thought it was the dead battery. I changed it to a new one and put it in charge. Now I see Mi logo and 47%, it does not charge the battery unfortunately. Stopped at 47% for hours. The battery therefore does not charge. Even if I connect the phone to the PC, the charge does not start and the PC does not recognize it. What could be the problem?
Thank you
gianvi97 said:
Hi everyone, I meddle in the discussion, I have this problem. I have a Redmi Note 4 Global, a few days ago it turned itself off. I tried to turn it on again and it worked, then obviously the battery ran out. Tried to charge it, the screen turned on with the "mi" logo, red led at the top but it gave me completely empty battery with no percentage. I thought it was the dead battery. I changed it to a new one and put it in charge. Now I see Mi logo and 47%, it does not charge the battery unfortunately. Stopped at 47% for hours. The battery therefore does not charge. Even if I connect the phone to the PC, the charge does not start and the PC does not recognize it. What could be the problem?
Thank you
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it is usually problem from usb charging module
joe170 said:
it is usually problem from usb charging module
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Thanks man. I changed the usb charging circuit and finally it looks like the battery is charging again. But there is a problem: the charging is very slow. Why?
gianvi97 said:
Thanks man. I changed the usb charging circuit and finally it looks like the battery is charging again. But there is a problem: the charging is very slow. Why?
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mabye the module is not original bro
solution : u can try using fast charger or change ROM that support fast charging
joe170 said:
mabye the module is not original bro
solution : u can try using fast charger or change ROM that support fast charging
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The seller assured me that the circuit is good. In the reviews people didn't complain about the fast charging problem.
I am using the original charger and before changing the charging port, it charged normal and fast.
In what sense to change ROM?
Hellow fellow mate 20 pro users.
I just replacement my battery with a new one original from huawei. And i ran into some problems, when i turn my phone on it shows the boot screen and then shut off after a few seconds. When i put the charger in it keeps rebooting at the boot screen.
I replaced the battery with another new one original from huawei. Same issues, but it boots fine into bootloader. But it wont boot into safe mode, when i put back the old battery, then everything works fine. Can someone help me with this new battery issue?
Unless the new batteries are so low it can't boot, it sounds like there's something different about the new batteries that the phone doesn't like.
Incompatability.
I would be talking seriously with the battery supplier.
Bad experience @ HUAWEI Customer Service Centre, Singapore
I recently changed my Battery at Huawei Service Centre - [email protected], Singapore. I must say I really had a bad experience @ HUAWEI Customer Service Centre
I had a bad day on 5th Sept, 2020 @ HUAWEI Customer Service Centre - [email protected], Singapore
I was a proud owner of Mate 20 Pro from the day one Huawei launched their Mate 20 pro in Singapore.
I had a serious Battery backup issue and I had been ask to visit Huawei Customer Service Centre to check the same, I took a appointment for 5th Sept at 12 PM (HUAWEI Customer Service Centre - [email protected])
I reached there at 11:30 PM, they accepted my phone for repair @ 11:36 AM and I had been told it will take 3 hours and I will be receiving an SMS when it's ready for collection. I checked with the service person will they remove the Tempered Glass, He told me to check the battery they don't need to remove the Tempered glass and it will be intact. (as the Tempered Glass itself cost SGD 45-50)
I didn't receive any SMS till 3PM, So I decided to check with them, they told me it's not ready and I will receive an SMS in next 30 mins, when it's ready for collection. I agreed.
I waited for another hour and went there and told them I had not received any SMS, the service person told me to wait, then he came back with my phone and informed me they have changed the battery. When I checked the phone I found my tempered glass had been removed, I asked him about the same, He told me it got removed by itself. (it was a loca uv glue one), can't help it.
When I checked I found another serious issue, they forgot to close the Back part of the phone property, the bottom part was half out and I can see a decent enough gap. When I asked him about the same, he told me they will do it again for me and it was a mistake. I asked How come this can happen, dont do you guys do some basic checks before handing over to customer after service. He just smiled and told, it sometimes happens.
Then took back my phone and I waited another hour to get the gap fixed. After that I have to visit Case Factory to get a new Tempered glass which cost me SGD $39. Thanks to Huawei for clearing my confusion on Which Phone to buy, I have my answer now, it will never be the Mate 40 Pro or any other Huawei Device.
The story does not end there. I received an SMS at 10:30 PM and asked me to collect my phone. The phone was already collected at 6PM hours before I received the SMS to collect the phone.
When checked the Repair Progress on their Support App, I found my phone was ready for collection at around 12:26PM and they made me to wait the whole day there and I have finally collected the phone at 6PM
What a Wonderful Service by Huawei.
RobboW said:
Unless the new batteries are so low it can't boot, it sounds like there's something different about the new batteries that the phone doesn't like.
Incompatability.
I would be talking seriously with the battery supplier.
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Yeah, and the thing is this is second one that behaves like this. Only the battery that came with it works fine.
Same problem here with Mate 20 Pro. This was my last huawei phone. Installed replacement battery and also have this bootloop till old battery is installed.
I think they have a tool to pair the batterys with the mainboards. without pairment it is useless but it is not possible to find any program or howto manual on the net. But it cant be that only 3 people changed battery and ran into this issue. maybe it can also be a faulty fake battery which is blocked by huawei. I send battery back to seller and will get a Samsung S21 Ultra on release and dump this huawei crap.
Has anyone ever gotten this resolved?? Any software or hack to get pass this annoying bootloop after battery changed?? Never buying a huawei again
I had LYA-L29 from the USA now in India after 1-year suddenly battery-draining starts from one day so I send the phone to customer care centre first they tell me to replace battery now they tell me to replace motherboard also as a problem from motherboard level. all the other function are perfectly ok so how it could be the problem with mainboard? how to check whether they have change motherboard or not? I have dought they just want money for false repairing plz help me
I replaced 2x the screen assy on my wife's mate 20, the 1st time a year ago and the 2nd time a couple of days ago. The new screen(s) came with the frame and new battery installed, swapped the mainboard and all the other bits and pieces over and I have had zero issues with the phone not "accepting" the battery, making me believe the battery is not paired with the mainboard...I think its more a fake battery issue.
In comment section on youtube is discussion exactly about this problem.
I tried this procedure and it worked perfectly:
1. Place new battery into phone but do not connect it.
2. Connect original battery and turn on the phone.
3. Connect charger.
4. Turn off phone, wait for the charging screen (battery % showing).
5. With charger connected disconnect original battery and quickly connect new battery
6. Let it charge few minutes. If % are rising you made it.
7. If you disconnect new battery you will have to repeat this procedure again.
I hope this will help someone.
Hoddok said:
In comment section on youtube is discussion exactly about this problem.
I tried this procedure and it worked perfectly:
1. Place new battery into phone but do not connect it.
2. Connect original battery and turn on the phone.
3. Connect charger.
4. Turn off phone, wait for the charging screen (battery % showing).
5. With charger connected disconnect original battery and quickly connect new battery
6. Let it charge few minutes. If % are rising you made it.
7. If you disconnect new battery you will have to repeat this procedure again.
I hope this will help someone.
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Click to collapse
Works!!
Thank you
Hoddok said:
In comment section on youtube is discussion exactly about this problem.
I tried this procedure and it worked perfectly:
1. Place new battery into phone but do not connect it.
2. Connect original battery and turn on the phone.
3. Connect charger.
4. Turn off phone, wait for the charging screen (battery % showing).
5. With charger connected disconnect original battery and quickly connect new battery
6. Let it charge few minutes. If % are rising you made it.
7. If you disconnect new battery you will have to repeat this procedure again.
I hope this will help someone.
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If the phone run outs the battery (%2), will i need to repeat this procces
Abupbey said:
If the phone run outs the battery (%2), will i need to repeat this procces
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No, you would have to repeat it if you overdrain the battery so it goes dead completely. This happens only if you leave the phone discharged for a few months.
Hoddok said:
No, you would have to repeat it if you overdrain the battery so it goes dead completely. This happens only if you leave the phone discharged for a few months.
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Thank you for your reply, i want to change my battery now i am knowladgable about that.