Hi guys
When I bough my Poco, the fingerprint reader was incredibly fast. It unlocked the phone almost instantly.
however, now after about 2 weeks (I have the lated updates installed) the fingerprint reader is slightly slower. Also, I have noticed that it's slowest on the first attempt at reading the fingerprint. That is, it doesn't always pick up my fingerprint on the first attempt. It doesn't even vibrate - which normally indicates that the fingerprint was read but not recognized. It just fails to respond in any way.
However, on every attempt after the first one, it's much faster and always recognizes the fingerprint.
That is, untill I lock the phone and put it aside for a few minutes. After that, again, the first unlock will be slow or unresponsive. And then the cycle repeats.
Is anyone else experiences this? How can I fix this ? or is it a known bug?
Once in a while when this happens to me, i restart the telephone (once a week probably).
Verstuurd vanaf mijn POCOPHONE F1 met Tapatalk
I tried that . It didn't work.
mahela007 said:
Hi guys
When I bough my Poco, the fingerprint reader was incredibly fast. It unlocked the phone almost instantly.
however, now after about 2 weeks (I have the lated updates installed) the fingerprint reader is slightly slower. Also, I have noticed that it's slowest on the first attempt at reading the fingerprint. That is, it doesn't always pick up my fingerprint on the first attempt. It doesn't even vibrate - which normally indicates that the fingerprint was read but not recognized. It just fails to respond in any way.
However, on every attempt after the first one, it's much faster and always recognizes the fingerprint.
That is, untill I lock the phone and put it aside for a few minutes. After that, again, the first unlock will be slow or unresponsive. And then the cycle repeats.
Is anyone else experiences this? How can I fix this ? or is it a known bug?
Click to expand...
Click to collapse
Bro u have to factory reset your phonr
Why?
goodix or fpc, check on device info app on ps..
samexex said:
goodix or fpc, check on device info app on ps..
Click to expand...
Click to collapse
I have absolutely no idea what those words mean.. :/
Goodix of Fpc is the name of something (a hardware probably) that you can chek using the "device info" app on the playStore. You have one of these and he want's to know which.
Ah.. thank you.
After some googling, I found that it's probably because the phone takes a bit longer to wake up on the new update. If I wake the phone up with the lock button and then try the fingerprint reader, it's almost as fast as before and it doesn't miss the first attempt.
Related
Only one thing bothers me with my new Mozart.
The phone does not respond directly with my fingers if it is in locked mode.
I mean, if the phone is locked and someone calls, and i see it on the screen it has to be 2 seconds for the phone to respond to my fingers.
And if it is locked and i slide the screen to unlock it, if the next second i press an icon, the app doesnt start. I have to press it a couple of times. The system has 1 or 2 seconds delay from the moment that is unlocked, to respond immediately to the user.
After these seconds, when the device is unlocked, it responds directly to my fingers, as expected.
My rom is: RUU_Mozart_HTC_Europe_1.28.401.04_5.52.09.16_22.33 a.50_RELEASE
Is it a problem of the operating system or the device itself?
Thanks.
same problem here. I miss calls from time to time, because the screen does not react
ioannis66 said:
Only one thing bothers me with my new Mozart.
The phone does not respond directly with my fingers if it is in locked mode.
I mean, if the phone is locked and someone calls, and i see it on the screen it has to be 2 seconds for the phone to respond to my fingers.
And if it is locked and i slide the screen to unlock it, if the next second i press an icon, the app doesnt start. I have to press it a couple of times. The system has 1 or 2 seconds delay from the moment that is unlocked, to respond immediately to the user.
After these seconds, when the device is unlocked, it responds directly to my fingers, as expected.
My rom is: RUU_Mozart_HTC_Europe_1.28.401.04_5.52.09.16_22.33 a.50_RELEASE
Is it a problem of the operating system or the device itself?
Thanks.
Click to expand...
Click to collapse
Same problem with me, i have little freeze in locked mode.
HTC 7 Mozart Orange France.
I hope this will be resolved in the update that is coming at the end of the month...
Well, i can't confirm this one on my T-Mobile Germany Mozart.
It responds at once directly after sliding to unlock and after sliding and entering key too.
I have this same problem but it is not consistent. Sometimes it responds right away and others it takes ages.
I think it may have something to do with which apps are tombstoned but I am not certain.
I have the same problem, it is not consistant though. Sometimes its fine and somtimes I cant even answer the call at all because it does not respond to my fingers when pressing answer.
Anish_42 said:
I have the same problem, it is not consistant though. Sometimes its fine and somtimes I cant even answer the call at all because it does not respond to my fingers when pressing answer.
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Click to collapse
i've had a similar experience as well. i try to scroll up the 'lock' screen to answer the call but it doesn't go up high enough for me to tap the "answer" button. i eventually miss the call.
ive had that happen a few time myself, but ive learnt how to not miss these calls you just have to press the power buttong to turn it off and then on again and it seems to work like nothing ever happened
Same problem. T-Mobile Germany verison of the HTC 7 Mozart. The fun thing is:
Sometimes when entering my lock code it only doesn't respond to the "4". I once even deleted the next number again, and after that the "4" still didn't work. I had to hit it like 2-4 times... :/
Press Power botton to turn off and turn on again
I also got that problem... can't swipe or unlock screen sometimes..
Mostly occur when recive call..
Only way to turn off and turn on screen for work again...
No Problem at all!!!!!!!! Everythings fine........Maybe you are unlucky!!!!!Bad series or some things like that. Good phone me say....
No problem for me
Hi all
I have an Orange UK branded HTC 7 MOzart and have never experienced this problem.
Cheers
andrew-in-woking
Hard Reset
Try to Hard Reset the Phone. My Problem has gone after switching Roms. Now i have the exactly Rom which was shipped with the Phone and the Responsiveness Problem was gone. Anyhow, it takes some Seconds for the Phone to allow me to enter my PIN Code.
Maybe this is related to the problem?
http://wmpoweruser.com/htc-surround...uetouch-screens-may-support-capacitive-styli/
I had same problem and searched on the web: lots of people say that is a hardware problem, but I don't think.
If, like me, you have the touchscreen perfect after the unlock, try to change rom (like others said).
In my experience, after changed rom with another official one, everything is smooth and perfectly responsiveness!!
Hope this can help someone!
kenalezz said:
I had same problem and searched on the web: lots of people say that is a hardware problem, but I don't think.
If, like me, you have the touchscreen perfect after the unlock, try to change rom (like others said).
In my experience, after changed rom with another official one, everything is smooth and perfectly responsiveness!!
Hope this can help someone!
Click to expand...
Click to collapse
Exactly what rom have you installed now?
ioannis66 said:
Exactly what rom have you installed now?
Click to expand...
Click to collapse
I don't know about the one was installed when I bought the Mozart... Now I have the TMO_DE_1.28.111.03_Radio_5.52.09.16_22.33a.50U.
Found on this forum!
The one was originally installed should be German too (I bought the phone there...), maybe the previous one.
This one is smooth, fast and with long battery life...
(a pity it doesn't have italian language.. )
well, my 7 Mozart (Telstra) is going back to HTC... the right side of the screen is unresponsive when trying to unlock the device or touch buttons, such as dismissing a reminder. i'm also seeing phantom screen presses;, e,g, it starts opening different applications, goes back to home, etc. i suspect my issue is hardware related. looks like i'll be without it for 6-8 weeks...
cortez.i said:
well, my 7 Mozart (Telstra) is going back to HTC... the right side of the screen is unresponsive when trying to unlock the device or touch buttons, such as dismissing a reminder. i'm also seeing phantom screen presses;, e,g, it starts opening different applications, goes back to home, etc. i suspect my issue is hardware related. looks like i'll be without it for 6-8 weeks...
Click to expand...
Click to collapse
Well... I think that's a different problem form mine, beocuse I only had the issue of the lockscreen (right, left, center part of the screen), but once unlocked, it was never unresponsive neither imprecise...
Sorry for you and hope it take less than 6-8 weeks!
Hi all, I have recently bought an international Galaxy S6 EDGE. My fingerprint scanner was working fine until yesterday. My friend somehow managed to get INTO my phone with fingerprint locked. He was able to unlock it. I was shocked. He got into it twice. Sometimes it allows him to get inside, sometimes it doesn't. Today, I managed to unlock my phone, using fingers I have never registered before. I wiped my home button several times with wet tissue etc. Still same.
Light taps on the home button unlocks my phone. But if I hold my unregistered fingers there, it will show no match.
I am seriously confused. I hope somebody can shed some light on this issue!
Thank you.
EatYourMeals said:
Hi all, I have recently bought an international Galaxy S6 EDGE. My fingerprint scanner was working fine until yesterday. My friend somehow managed to get INTO my phone with fingerprint locked. He was able to unlock it. I was shocked. He got into it twice. Sometimes it allows him to get inside, sometimes it doesn't. Today, I managed to unlock my phone, using fingers I have never registered before. I wiped my home button several times with wet tissue etc. Still same.
Light taps on the home button unlocks my phone. But if I hold my unregistered fingers there, it will show no match.
I am seriously confused. I hope somebody can shed some light on this issue!
Thank you.
Click to expand...
Click to collapse
Weird indeed, this never happens to me, though directly after turning on my device, i received an update, that said something about Fingerprint sensor, I don't know whether it was an issue that got fixed by the update. Maybe you should search for that update if you don't have it installed already
Skhulile said:
Weird indeed, this never happens to me, though directly after turning on my device, i received an update, that said something about Fingerprint sensor, I don't know whether it was an issue that got fixed by the update. Maybe you should search for that update if you don't have it installed already
Click to expand...
Click to collapse
Latest updates already installed. No idea what is happening.. I already tried switching locks then back to fingerprint. Same thing.
EatYourMeals said:
Latest updates already installed. No idea what is happening.. I already tried switching locks then back to fingerprint. Same thing.
Click to expand...
Click to collapse
Did you try deleting all fingerprints and assigning new ones? If that doesn't help I think your last resort would be a factory reset
Spoke to Samsung today. They say it's a known issue and the device needs to be reflashed or if it's less than 28 days old your entitled to a new phone.
So, for the second time this month my phone suddenly won't let me unlock it with fingerprint or backup password. I unlocked it with the find my mobile site. Bit now it is unusable. I have tried to registered my fingerprints again but with no help. Anyone have a solutions for this that don't need me to reset my phone? The sensor works in other apps like like finger security or paypal so it must be a software issue.
In advance thanks!
Do you have Greenify installed?
I have the same problem with fingerprint unlock no longer working.
It worked flawlessly for a few weeks then had occasional failures but now has totally packed up.
I have rescanned my finger several times and it will work for a day or two before failing to work at all again.
Is it me or is it a fault with the phone.
I do some DIY around the house, so it is feasible that my prints are eroded and causing it not to be recognised.
Is this possible? If yes, then a fingerprint unlock system is badly flawed and unreliable.
dog-man said:
I have the same problem with fingerprint unlock no longer working.
It worked flawlessly for a few weeks then had occasional failures but now has totally packed up.
I have rescanned my finger several times and it will work for a day or two before failing to work at all again.
Is it me or is it a fault with the phone.
I do some DIY around the house, so it is feasible that my prints are eroded and causing it not to be recognised.
Is this possible? If yes, then a fingerprint unlock system is badly flawed and unreliable.
Click to expand...
Click to collapse
I am having the exact same problem..was working fine for the first few weeks, works 3/10 times on the first attempt now
I have flashed UK unbranded firmware and so far, it is working within the first 3 attempts.
My Alpha was working normally for 3 weeks, and then a day, it started to give an error when trying to unlock with fingerprint: "an error has occurred with the fingerprint sensor"
I unlocked it with password, then switched off fingerprint lockscreen. Then when I tried to turn it back on (click on the fingerprint manager) it dropped this error again "an error has occurred with the fingerprint sensor".
I have done factory reset, reinstalled with odin, downgraded to 4.4.4, no success. Then I took it to the service centre, they have replaced the home button and updated the software (to the same it was on it previously: 5.0.2 COI3, XEH region). The fingerprint worked at the service centre when I tried it. Then I went back home, done factory reset, few hours elapsed, then I tried to register my fingerprint, and this error showed up again. I reinstalled it with odin, with kies, downgraded to 4.4.4, deleted fingerprint app data, no success. I have found nothing helpful on the internet with hours of searching. It should be software related I think, it's very unlikely, that the hardware error (like unglued home button or something) occurred again, within this kinda short time.
Please help me, what to do. I would be very grateful
Im also having this problem, and many more people i believe. There are some fixes to this like heating it up or something. For some people it works, for some it doesn't.
EDIT: there's a video on youtube about it, you can try it.
https://www.youtube.com/watch?v=jrpnlP4_MvU
knijntjes said:
Im also having this problem, and many more people i believe. There are some fixes to this like heating it up or something. For some people it works, for some it doesn't.
EDIT: there's a video on youtube about it, you can try it.
https://www.youtube.com/watch?v=jrpnlP4_MvU
Click to expand...
Click to collapse
I've seen it but I'm afraid that the screen or something will unglue due to the heat...
I ordered Premium Warranty Shipping, with spare phone, I hope they fix it but I will tell them firmly to replace the full phone or refund me the 510$ what's on the receipt.
But I'm open for any solution if anybody have it.
anderledani said:
My Alpha was working normally for 3 weeks, and then a day, it started to give an error when trying to unlock with fingerprint: "an error has occurred with the fingerprint sensor"
I unlocked it with password, then switched off fingerprint lockscreen. Then when I tried to turn it back on (click on the fingerprint manager) it dropped this error again "an error has occurred with the fingerprint sensor".
I have done factory reset, reinstalled with odin, downgraded to 4.4.4, no success. Then I took it to the service centre, they have replaced the home button and updated the software (to the same it was on it previously: 5.0.2 COI3, XEH region). The fingerprint worked at the service centre when I tried it. Then I went back home, done factory reset, few hours elapsed, then I tried to register my fingerprint, and this error showed up again. I reinstalled it with odin, with kies, downgraded to 4.4.4, deleted fingerprint app data, no success. I have found nothing helpful on the internet with hours of searching. It should be software related I think, it's very unlikely, that the hardware error (like unglued home button or something) occurred again, within this kinda short time.
Please help me, what to do. I would be very grateful
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Click to collapse
you're not missing out on anything , the finger print scanner is garbage , it works on my phone and its complete garbage
it dosent work 80 percent of the times its basically garbage , the whole phone is honestly but thats another story , iregret buyign this crap 0 roms 0 support fk this phone
Andraxo said:
you're not missing out on anything , the finger print scanner is garbage , it works on my phone and its complete garbage
it dosent work 80 percent of the times its basically garbage , the whole phone is honestly but thats another story , iregret buyign this crap 0 roms 0 support fk this phone
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Click to collapse
Your way of handling the phone is garbage. You are for sure an iPhone fan.
Sensor works 100%.
UniversalKID said:
Your way of handling the phone is garbage. You are for sure an iPhone fan.
Sensor works 100%.
Click to expand...
Click to collapse
Going to second this, the fingerprint scanner works great for me, also slating a phone because it doesn't have any unofficial support is stupid.
Anyway probably best to send it back
anderledani said:
I've seen it but I'm afraid that the screen or something will unglue due to the heat...
I ordered Premium Warranty Shipping, with spare phone, I hope they fix it but I will tell them firmly to replace the full phone or refund me the 510$ what's on the receipt.
But I'm open for any solution if anybody have it.
Click to expand...
Click to collapse
i had this issue hair dryer really fix this issue ... if you are afraid of your screen ..put something on a screen like a book or anyother everything will be fine but .. it just a temporary fix u will get the issue again after 3 to 4 days again heat it up then problem will disapper and it will go on and on ....
So since Oreo...8.0, I'm noticing that the the scanner no longer locks my phone. Is this true for anyone else? Also, it seems a little less responsive..I thought it was the Otterbox, but it seems others aren't having the same issue with that. Anyone notice difference since 8.1? (Stock, Unlocked Moto Z)
Scanner still locking and unlocking fine here. Sorry to hear that yours isn't!
How did you update? I did the OTA. But, I also did a factory reset after, for a clean start. But the scanner worked fine before the reset too.
Good luck!
well to be honest for me at least it has always been a little laggy when it comes to unlock the phone and sometimes it makes me unlock it with the password I tought that once it has de oreo update that would change but it hasn´t I didnt do the factory reset tough let me know if you find out more information I will look as well
Megacurco said:
well to be honest for me at least it has always been a little laggy when it comes to unlock the phone and sometimes it makes me unlock it with the password I tought that once it has de oreo update that would change but it hasn´t I didnt do the factory reset tough let me know if you find out more information I will look as well
Click to expand...
Click to collapse
Is your proximity sensor blocked or dirty ? (It's between the front flash and the earpiece). Also if your screen is not properly glued in it's place the same thing will happen.
Had the same problem because of cheap liquid screen protection made the screen glue loose.