Amazfit GTR2 touchscreen issue - Amazfit

Hello dear fellas,
Two weeks ago I ordered a GTR2 from France. It worked just fine for like 2 days but then a random touchscreen freeze started to appear. Initially it would stop working for several hours and then come back by itself but now the touch won't respond until the watch is reset, it works for 15 mins to an hour and then it locks up again. Physical buttons work just fine. I suspect this is a software issue but unfortunately there isn't much information about Amazfit OS.
I've tried factory reset, unpair and clearing memory - the problem persists. My question is - is there anyone who's had that problem, any solutions? Can I flash a custom ROM? Are there any compatible custom ROMs at all?
P.S. I've got no warranty for this great piece of tech.

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Amazfit Stratos 2 GPS won't work at all

My Amazfit Stratos 2, can't find GPS at all.
First of all to say that the watch has no mechanical damage, I have never dropped or hit it, there is no scratch.
I don't know how many times I did a factory reset, tried the latest and all previous versions of Amazfit app.
At first I thought the problem was software, so i waited and try 3,4 updates since ,
but nothing yet solved my problem.
Does any of you have remedy for my Stratos?
Thanks
gturismo said:
My Amazfit Stratos 2, can't find GPS at all.
First of all to say that the watch has no mechanical damage, I have never dropped or hit it, there is no scratch.
I don't know how many times I did a factory reset, tried the latest and all previous versions of Amazfit app.
At first I thought the problem was software, so i waited and try 3,4 updates since ,
but nothing yet solved my problem.
Does any of you have remedy for my Stratos?
Thanks
Click to expand...
Click to collapse
I have the same issue and any help in this is appreciated. I think when i upgraded from 2.3.10.0 to 2.3.11.0 the problem started

Random Reboots

I've had my honor 10 for over a year now,never experienced any issues,not even after updating to emui 10,however recently ive noticed the device restarting itself while not even in use,and these days its starting to sometimes freeze and reboot. Has anyone experienced anything like this, i am considering to do a factory reset however first id like to hear if anyone has any other ideas what could be the cause.
I'm experiencing exactly the same. I had no problem in two years but for the past two days I think my honor 10 froze and rebooted maybe 5/6 times... It's completely random, three times when I had the phone in hand, the other during night or non using period.
I'm also on emui 10 since it was available : currently on 10.0.0.177(C432E3R1P4patch01). @Anubiz_DK did you find any clues ?
RGAGA said:
I'm experiencing exactly the same. I had no problem in two years but for the past two days I think my honor 10 froze and rebooted maybe 5/6 times... It's completely random, three times when I had the phone in hand, the other during night or non using period.
I'm also on emui 10 since it was available : currently on 10.0.0.177(C432E3R1P4patch01). @Anubiz_DK did you find any clues ?
Click to expand...
Click to collapse
My problem was the same, factory reseting it worked.
Started having same problem myself two days ago. I really don't want to do the factory reset, but it seems like it is the only way ?
Update, after the factory reset everything was good for a month, yesterday the issue came back, no apparent reason why
I had a similar problem, but after a couple of days it went away by itself.
Im also seeing visual bugs before some of the reboots, like colorful squares and such
I wiped cache partition yesterday and so far so good. Before wipe it was restarting 5-10 times a day.
Did the same today and it seems to help
Also i how much free ram do you have without an open app, seems to be conected to the issue, both time i had reboots it was around 800mb and 1.12gb,after wiping the catches ive stayed around 1.8-2.0 gbs
About 2 days after wipe of cache partition the reboots started again. No apparent reason why. Sometimes it happens when in use, sometimes it happens when not it use. Some times there are plenty of apps in background, sometimes 1 or 2. Sometimes it reboots 3 times in a few minutes, sometimes it goes 1-2 days without reboot. Heavy use and multitasking doesn't seem to trigger the reboot. Few times it even rebooted while booting and once it booted to safe mode.
Anyone tried checking if it could be a hardware issue, and are you all on emui 10
Im on EMUI 10. I can't think of any HW issue. Maybe RAM related?
The reboots started to intensify for last 4 days. I get about 5-15 daily at various situations. Formatting cache partition doesn't help anymore, i got one reboot about 5 minutes after wiping cache partition.
I just got August security update along with system update 10.0.0.180 (C432E5R1P4). Will report later if it helped with the reboots.
Well I got one reboot yesterday and one today. So no help here..
I have a new theory after traveling last night on a train, for a while there were no reboots, but as i was in a hell hot train last night the phone could not stop rebooting, sooo im imaginine its possible overheating issue
Anubiz_DK said:
I have a new theory after traveling last night on a train, for a while there were no reboots, but as i was in a hell hot train last night the phone could not stop rebooting, sooo im imaginine its possible overheating issue
Click to expand...
Click to collapse
Hi! It's unlikely, IMHO, since my phone reboots too, but it's of ~room temperature, no signs of overheating. Maybe, it's thermal compound bug/lack, but unlikely.
At 4PDA, I've counted around 10 people having the same reboot issue. I've asked some of them here, but we don't know the reason for sure. 4pda.ru/forum/index.php?showtopic=904618&view=findpost&p=101416402
So, still guessing. One of them said that After downgrading to android 9.1 and resetting , her phone runs just fine. That trick does not work for me...
Important note : for the cases I've seen, it has started ~within 2 months (around Sept 2020)
ichepurnoy said:
Important note : for the cases I've seen, it has started ~within 2 months (around Sept 2020)
Click to expand...
Click to collapse
I can confirm that. And I think it is quite strange. Could it be something with NPU unit?
BTW, I have early unit. I bought it right when the phone was available. In 5/18.
It had stoped. and it started again, honestly i have no idea at this point, there is no good reason for all this, im done with this at this point
I'm angry. I have sent my phone to RMA, the last day of warranty, 31st May 2020. The USB-C connector wasn't able to transfer data and it couldn't fast charge.
They actually accepted it and changed everything except motherboard. So 3 weeks later in June I got basically new phone back, with new battery, display, back cover... And because I wiped it before sending it to RMA, I did clean install and rightaway also a clean install of Android 10. Everything was working perfectly, battery life was great..
And then the damn reboots started, late September or early October. It pisses me of, since the phone has been recently refurbished in official service centre within the warranty. I was expecting to be able to use it quite comfortably for at least another year since the service. Possible up to 2 years...

Amazfit T-Rex pro constanstly restarting

Hello guys i have been wondering around google and other sites to find a solution but nothing seems to work.
So i got a new T-rex pro 2 days ago, and its a pretty good watch, but since day 1 and after all the updates i cant use it properly. It is constantly restarting and after that runs ok for a while.
It is restarting when i try to change faces from the watch. After some idle if i went to the menu and select any type of measure it restarts again. It restarted in settings couple of times. Today it restarted in the middle of my workout and at every end of a workout, when i press "save" it restarts. Sometimes it restarts when i awake the screen by turning my wrist. It restarts very often when i try to interact with it in any way. Im running ZEPP on Iphone 7 plus ( the old lady ). In system update it says i am running 2.0.4.11.
If anyone can provide some support i will be most grateful, as for now this watch is good, but unusable.
I've just bought one, and I haven't received it yet. But may I ask you, if you have hard resetted via official application. And there is a 3rd party app with a lot of extra features..You may also try resetting via that app. Or flashing official firmware again.
It’s a great watch I love it, hope you have no problems. Well I only got the Zepp app, runs as a charm. The support team through the app is great as well, they proposed to assist me with the seller and with the documents I have, I tried factory resets 2 or 3 times but didn’t work. It is interesting that after the factory reset, it didn’t prompt me to update firmware. It has been 2 weeks now since I sent it via warranty to the supplier, turns out it is rather shady shop, there are other people complaining about the quality of the tech, but so many happy customers as well.
Hopefully they will return it to me as it was at least, and I will try these workarounds, but this will be in 2 more weeks I think. They said they have 30 days rights to take a decision
ı hope you get your watch soon and fixed

ROG Phone 6 freezes then goes into boot loop

Cheers everyone,
have been using my Asus ROG Phone 6 (12GB/256GB version) for 2 weeks now and have several issues.
The main issue is that the phone will freeze, especially when using the camera app, then crash and sometimes won't reboot and is stuck in a boot loop.
Happened to me twice already so had to set it up twice now, which takes quite some time until everything is set up again.
Does anyone know if there is already a solution for this? Does anyone else had this problem already?
Baseband-Version is: M2.13.33.16-Dallas_000370
Kernel-Version: 5.10.101-android12-9-00001
Build Number: SKQ1.220406.001.WW_Phone-32.2810.2207.134-0 release keys
Thanks everyone!
Scrutinize your 3rd party apps... especially power management or 3rd party launchers if any.
Likely an app with cam permissions otherwise.
Possible firmware corruption or a hardware failure.
Yesterday, when it happened, I tried and had no other apps installed other than the ones from the factory. Launcher has been stock all the time.
Will investigate further, thanks for your hints! Will contact Asus for an update.
Sent it back. That's not normal...
Yeah, opened up a ticket already, waiting for them to get back to me though.
I thought there was maybe an easy fix for this or that it is a known issue with a fix around though.
Hi GrossmeisterB, i am new here, my Rog Phone 6 keep boot loop as well, when i power on after half way charging for zero %. may i know, do you flash rom or just factory reset? i tried factory reset, but problem still not solved
Hi there, first, short update on my phone: sent it back to the shop and got a new one that is now working flawlessly. So it seems the camera issue was due to a hardware error.
I just did factory resets to not void the warranty.
It seems like you need to return yours, too...

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