within three months of purchase, the phone began showing " the phone is destroyed" message and stopped working. Service centre did factory reset but nothing happened. They replaced the motherboard but it started behaving erratically. It is not working with Jio sim. It is informed that only refurbished motherboard is being supplied by Company for repairs during warranty. Now again they said they will replace with new motherboard. On the whole, phone appears to be cheap and unsound.
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I recently dropped my HTC Mozart, it landed on the top right corner breaking the power switch (pushing it into the phone - phone still functioned). it's out of warranty now so I took to Sydney based (supposedly reputable) repair centre. I was able to turn the phone on by pressing the camera button or using the usb power cable and could make/receive calls.
long story short the repair centre said that there were capacitors broken off the PCB and it was more than just the switch and cable. they were going to contact HTC for the PCB circuit diagrams and attempt to get parts. Well they couldn't get these so they 'had a go'. now the phone won't power on at all and they say this is because there is moisture detected in the phone.
I explained that I was able to resume the phone using camera button to unlock the screen and that it worked prior. is it possible to get replacement PCB's or send it away to a real HTC repair centre - I think it's been bodged!
Hi everyone, I appologize in advance if this has been posted and resolved, but I couldn't seem to find anything after numerous searches.
I have a Samsung Galaxy S2 that I have had for JUST over a year (i think June 30th) Everything has been fine, no problems and today I was on it, working fine and then all of a sudden it shut off and then started to reboot. Only when it powered back on, it showed the black SAMSUNG GALAXY SII powered by Tmobile start up screen, then went black, then the startup screen appeared again, then went black...repeat.
I did a battery pull for 2 minutes, same thing. Did a battery, sim card and memory card pull for 1 hour, same, I left it on the chargert for 4 hours and while on charger kept blinking on and off but now only the grey battery (still flashing "dead" battery now off the charger)
It has never been rooted, or updated or anything like that. Factory settings other than downloaded apps. haven't downloaded anything in weeks
There is no water damage at all.
I have a wall charger for the battery only and an extra battery and have tried charging both batteries with that and still no luck.
I have also tried plugging it into my computer to see if it would boot up that way and nope. Still just the on and off dead battery, not even the startup screen.
I tried holding the power, home and volume (tried up and down both) and nothing happens, just keeps blinking the "dead" battery, even tho it's fully charged
HELP PLEASE!?
Given it's you haven't rooted the phone/run non-stock firmware or messed with it in any way, you'd be silly to try anything like that to try and fix it now (not that anything like that would work anyways by the sound of things).
Send it in for warranty service, assuming it's still covered by warranty. If not, have it repaired by Samsung/a Samsung authorised repairer or a mobile repair shop.
I think they only come with a 1 year warrenty I believe, I can't remember and if I have one its through Tmobile and not samsung. I got the phone a year ago, I believe on June 30th! GO FIGURE RIGHT!?
And, I don't think anything is going to be open today at all given it's Independence day.
Take it to a local mobile repair shop in that case. Will probably be cheaper than an out of warranty repair by Samsung/authorised repairer. If you bought it through your carrier, call them in the first instance & ask them what the go is re: warranty.
TamiKakes said:
I think they only come with a 1 year warrenty I believe, I can't remember and if I have one its through Tmobile and not samsung. I got the phone a year ago, I believe on June 30th! GO FIGURE RIGHT!?
And, I don't think anything is going to be open today at all given it's Independence day.
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I was affraid of that. I just wish I knew what possibly happened!?
Just sucks it's a holiday and I have to wait til Thursday.
Without opening up the phone & having a look, who knows what/why happened (irrelevant anyways). Wait till holidays are over & contact your carrier re: warranty, if no warranty go to local mobile repair shop.
Hi,
today my I9100 froze while in the browser. It didn't respond to any touch or button activity. So I removed the battery and reinserted it, but the phone didn't boot up. There was nothing, a black screen, no matter which buttons I pressed.
I tried the Download Mode, Pushing the Volume-Up/Down while plugging in the USB cable. The battery is fine, I tested it on another phone.
The phone was rooted with cm-10.1-20130606-NIGHTLY-i9100. It does not matter if a SIM is placed or not, still no response from the phone.
One odd thing tough: The phone gets warm in the right corner, near the flashlight when the battery is inserted for a while.
Can I do something or is it dead?
Replace motherboard; service centre - new motherboard (most expensive option), source 2nd hand motherboard from 'donor' phone (with a broken screen, etc; search online) & either replace it yourself or pay a local mobile repair shop to do it (cheaper option).
And if your warranty is good, you could always take it to a service centre & play dumb (obviously they're under no obligation to repair or replace it under warranty tho given you've voided it).
Herbert Heaheye
Wouldn't it be have to repaired in order to determine if a custom ROM was used? The phone is not showing any reaction at all, so I guess the only way finding out is reading the flash chip itself, is that possible or is this the normal case?
Anyway I purchased a USB JIG, just to be sure before I give it into repairs.
They might be able to tell. You might get warranty service. These things are never guaranteed either way. Take it to a service centre & find out.
Edit - Jig has 0.00000001% chance of working, but try it anyways. Heat around camera & no life = dead components on MB.
Similar or probably the same issue
fspro said:
Wouldn't it be have to repaired in order to determine if a custom ROM was used? The phone is not showing any reaction at all, so I guess the only way finding out is reading the flash chip itself, is that possible or is this the normal case?
Anyway I purchased a USB JIG, just to be sure before I give it into repairs.
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Click to collapse
My phone is a I9100, rooted, running CM 10.1 Nightly (I don't remember which exact version but definitely not the latest nightly). My phone was in my backpack along with my laptop. When I tried to use it, it remained unresponsive so I turned it off by holding the power button and then turned it on again. It showed the "Samsung Galaxy SII" boot logo and was stuck.
So I pulled the battery out, waited for about 15 secs, put the battery back in and turned it on - no reaction. The phone won't turn on, my computer doesn't detect, not charging. The service center says that my Mobo needs to be replaced.
I have ordered an USB Jig but I'm not sure if it will work. Did you try the Jig? Did it work?
My phone does get heated up near the rear camera even before it died. So not sure if it really is a fried mobo and bootloader failure.
If a service centre has told you its a dead MB, a jig ain't working. Save your time & have it repaired now.
MistahBungle said:
If a service centre has told you its a dead MB, a jig ain't working. Save your time & have it repaired now.
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He could maybe try the jig 6 times a day for 6 months to see.
He either didnt read your earlier post or doesnt want to accept reality.
theunderling said:
He could maybe try the jig 6 times a day for 6 months to see.
He either didnt read your earlier post or doesnt want to accept reality.
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I know the reality. I have ordered a Jig and just wanted to know if it worked for the other person who had a similar problem. Thanks anyway for the time to respond!
Motherboard Replaced!
subbarao.t said:
I know the reality. I have ordered a Jig and just wanted to know if it worked for the other person who had a similar problem. Thanks anyway for the time to respond!
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Click to collapse
Got the motherboard replaced and phone back to usage. Thanks!
Hi All,
I was using my phone normally about 2 days ago, then put it back into my loose shirt pocket. When I took it out a few minutes later, I realised that the phone was off. I turned it back on, and while it was on the "Samsung Galaxy S II" logo, I placed it back in my pocket to give it time to boot.
I kind forgot about it later, and when I took it out about half an hour later, I realised it was still on the same screen. Thinking that my phone has frozen, I tried to depress the power button for about 5-10 to shut it off, to no avail. I did a battery pull, replaced the battery but found that I was unable to boot the phone at all.
Thinking that maybe the battery is flat, I tried another 2 more original Samsung batteries that I had with me, both fully charged. Nothing worked. I even tried entering recovery and download modes to no avail. I also tried several other methods described in XDA including plugging in the battery while doing the keypress for download mode, both volume buttons while without a battery and sticking in a connected USB cable, and even my old USB jig. Nothing. No boot screen, nothing on the capacity buttons.
Oddly though, if I plugged in my battery and press and hold the power button for 5 seconds, then leave the phone aside for a while, I noticed that it gets warmer. If I pull the battery out, it cools down. So it seems like turning on the power does "something", but the phone wouldn't boot. Plugging it into to computer doesn't recognise it either. Neither can Odin 3 see it.
Is my phone truly dead? Or is there any possibility of fixing it?
Thanks.
Replace motherboard - Samsung service centre (expensive option), or source a 2nd hand board online & either replace yourself or pay a local mobile repair shop (not Samsung service centre) to do the replacement for you (cheaper option), or new phone.
MistahBungle said:
Replace motherboard - Samsung service centre (expensive option), or source a 2nd hand board online & either replace yourself or pay a local mobile repair shop (not Samsung service centre) to do the replacement for you (cheaper option), or new phone.
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Click to collapse
So it sounds like a defective mainboard to you? Mm.. If so I'd probably go for the 2nd or third option. Already bought a new phone, but I do have 2 SIM cards (one issued at work without a phone) and I would like to be able to use my S2 (currently using and aging Motorola Q9H). Plus there's some data I had in the internal memory and the phone does have some sentimental value.
I'll go source for a board I guess... But the flash memory will be lost with a new board wouldn't it?
Thanks for the advice!
Given the majority of components that would cause a phone to simply die like that are located on the motherboard, that's the fix. As to what component(s) specifically died, nobody here could tell you that because we don't have the phone open in front of us with the gear to diagnose.
Some repairers in some countries have been flogging a 'we can just replace the individual component(s)' fix lately (as evidenced by people making threads here saying they've been offered these fixes), but this is a very tricky job that not even Samsung service centres attempt; basically, if you want it fixed guaranteed first time without the risk of potentially double paying (for the first fix that doesn't work), you replace the board.
Yes, you'll lose whatever data is in the NAND on the existing board, that's not really recoverable, but a company which specialises in recovery of data from dead HDD's may be able to help (I haven't seen a single thread on here in 2+ yrs where someone has been able to get this done though), expect this to be very expensive if it is possible.
I see...
Worth a shot I guess. Samsung's CSC aren't really an option here past warranty, and the professional recovery firms here charges sky-high rates. I'm looking at motherboard replacement guides for the i9100 for now, may look for a 3rd party repair shop if all else fails. Pity, it was a great little tool. I had it running on a smooth JellyBean 4.2.2 =\
I had this exact problem, what my case was that the battery died completely.
I bought a new 1800mah battery and it works fine. I can't boot with the original old one anymore, it is 100% dead (still has some juice in it)
but if you can't use other batteries (that work with the s2), then I guess your nand is dead.
GreekBlood said:
but if you can't use other batteries (that work with the s2), then I guess your nand is dead.
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Damn. I have 3 working batteries, one was in the phone. Two fully charged, none worked. =(
Sent from my SM-N9005 using Tapatalk
Hello,
My tab S3 freezes and reboots indefinitely.
I've tried to clear the cache, factory reset and flash the stock image using odin.
None of these resolved the issue, however being in the recovery menu or the download menu causes no crashes I can stay in those for long periods of time without issues.
The only thing that comes to mind is that last time I charged it, I used my OnePlus 7T charger and the tablet didn't seem to charge but was stuck at a certain percentage. I didn't pay it much attention and swapped the charger after which it charged fine. I cannot say if the problem started right away after this but I would want to say that I've used the tablet a few times without issues after this "incident".
Samsung support is willing to take it in for inspection and I still have 1 month of warranty left, however if they deem it not being a warranty issue they will charge me. So I'd pay about 50€ to ship it to them and those fees if they decide against me.
Do you have any suggestions of what I should do in this situation, is there any point in changing the battery myself or did I possibly cause internal damage beyond repair with the wrong charger?
Any help would be greatly appreciated.
I have the same problem that started without a reason. I tried to reflash the image, other custom roms but the problem is always there. Sometimes the problem disappear for some days, then it happens again. I ve noted that if I can engage the energy saving mode then the tablet normally works for longer before the next freeze.
I think that it's an hardware problem and the only solution is to replace the mainboard. It's sad because my tablet otherwise is in perfect condition, it hasnt be used much at all and I ve never dropped it...
I did send my tablet in to samsung's service center as it still as under 1 month of warranty.
They exchanged the mainboard and it has working without further issues since.