hey guys like the title says may screen of my brand new xperia s died on me within one week of pursache.
I was connecting the phone to my laptop when it falled out of my hands, just about 20 cm high, it landed flat on his back and the screen just went black
Did anyone else had the same problem ?
phone works but screen just wont turn on anymore.
my phone is on its way to sony at the moment, you think they fix under waranty?
The guy who repairs phones and sent it to sony for me says there is no sign of dropping damage at all.
Update : about an hour ago I finally recieved the phone back, it is repaired under warranty even with already unlocked bootloader.
what have you done?
And how do you know the phone works when the screen is off?
Pezo said:
And how do you know the phone works when the screen is off?
Click to expand...
Click to collapse
Backlight? Vibrates? System sounds?
Sent from my LT26i using XDA
Backlight go on, it boots and led is blinking for entering my pin code, when booted up can connect it to my pc with no problems.
When i power on i see the backlight going on but not even the sony logo that should appear before the xperia boot screen,
I was connecting the phone to my laptop when it falled out of my hands, just about 20 cm high, it landed flat on his back and the screen just went black
depulle87 said:
I was connecting the phone to my laptop when it falled out of my hands, just about 20 cm high, it landed flat on his back and the screen just went black
Click to expand...
Click to collapse
You failed to mention that tiny detail in your previous post
alexoz said:
You failed to mention that tiny detail in your previous post
Click to expand...
Click to collapse
Updated first post
Heu guys, about an hour ago I finally recieved the phone back, it is repaired under warranty even with already unlocked bootloader.
I just dont know what a level 2 repair is, I hope they replaced the screen so I don't have to worry about the yellow teint
Look at the attached ticket.
They need to write it somewhere..
Sent from my LT26i using XDA
It only states level 2 repair, I sent it in trough my provider I think the have the ticket you mean.
The bastards just dont tell me anything
Its a oficially a lease phone
Re opening this thread since my phone screen blanked out once again, are the more people having this or do I just have a crapy phone?
Will send it for repair again, I hope I get a replacement now but probarbly just a crapy fix like last time.
I am loosing my fate in the build quality of thwe XS guys
depulle87 said:
I am loosing my fate in the build quality of thwe XS guys
Click to expand...
Click to collapse
A phone is not supposed to drop...
niaboc79 said:
A phone is not supposed to drop...
Click to expand...
Click to collapse
You are absolutly right, however I am very carefull with my phone it is always in a cover and when in a cover a phone should survive a 15-20cm drop without a scratch.
All my other phones ( all SE mostly Xperias ) are ''as new' after one year of use, this phone is not strong enough.
This and all te reports of yellow teint and loose bottoms shows that the XS is not as strong and solid as it feels and has it should
feel sorry for ya .. i know how it feels when a brand new phone keep giving problems. i have always used sony products. my 2 televisions (one lcd and one led), 3 laptops, 2 sony mobile phones (neo v and xperia s), 2 camcorders, playstation 3, walkman, are all from sony. in the neo v, phone security is a built in feature. but in the xperia s, its that ****ti mcafee security that handles the security locking in case ur phone is lost or stolen. that mcafee security is a 7 days trial. what nonsense
sony is getting greedy!
depulle87 said:
You are absolutly right, however I am very carefull with my phone it is always in a cover and when in a cover a phone should survive a 15-20cm drop without a scratch.
All my other phones ( all SE mostly Xperias ) are ''as new' after one year of use, this phone is not strong enough.
This and all te reports of yellow teint and loose bottoms shows that the XS is not as strong and solid as it feels and has it should
Click to expand...
Click to collapse
I dropped mine more than a foot onto thin carpet. My phone survived just fine. I am betting it is a fluke or something. You might just have bad hardware.
So far i dropped my phone twice and once from the dining table almost a metre above the wooden floor
Nothing is wrong so far but maybe because my phone has a poly jacket case.
Feel sorry for you. Maybe you need to request a phone change
I think bad hardware to, I sent a mail to sony but so far no reply.
When I get an answer I will post it here, I trust sony to fix it and this time for good.
Hope my phone will be fine... i have no varanty in Russia coz i get Europe phone
niaboc79 said:
A phone is not supposed to drop...
Click to expand...
Click to collapse
20 cm drop is nothing.
Mine dropped from like 40 cm height, and landed on its back. No issues at all. That was two weeks ago, and in any case i noticed longer battery life span :silly:
Must be a problem with the headset itself.
Mysteryos said:
20 cm drop is nothing.
Mine dropped from like 40 cm height, and landed on its back. No issues at all. That was two weeks ago, and in any case i noticed longer battery life span :silly:
Must be a problem with the headset itself.
Click to expand...
Click to collapse
Upgraded to ICS in the meantime or just before the drop?
Related
My phone was working great for the past few weeks using custom ROMs (KA SSpeed) and DooMKernel.
But starting last week, the phone started shutting down itself. It just shuts down, but does not restart. I can power up the phone again without problems. But after using it for a while, it auto shuts down again. Sometimes it shuts down right before it gets to the lock screen when I power it up again.
Sometimes it will say "phone will shut down due to high temperature", but most of the time it would just say "shutting down".
When this happens, the phone is not hot and I do not play any games. The most I do is just short video clips.
Strangely, leaving the phone on the charger seems to be better.
Tried to clear data and do all wipes, reflash ROM, but the problem is still there.
Relocked the bootloader and used the Sony Update Service to restore to original condition but the problem is still there!
Anyone has the same problem? Maybe my CPU is fried?
Did you overclock with doom kernel?
Scratchling said:
Did you overclock with doom kernel?
Click to expand...
Click to collapse
Yes. I have overclocked it. But it was very stable. Normally if it pushed to too high frequencies the phone should freeze or reboot.
douglam said:
Yes. I have overclocked it. But it was very stable. Normally if it pushed to too high frequencies the phone should freeze or reboot.
Click to expand...
Click to collapse
Try sticking to stock voltages for a while and see if the problem occurs.
Alternatively, you can also help to test the test versions he posted. Who knows, may be yours also one of the issue he is trying to hunt down .
LiveSquare said:
Try sticking to stock voltages for a while and see if the problem occurs.
Alternatively, you can also help to test the test versions he posted. Who knows, may be yours also one of the issue he is trying to hunt down .
Click to expand...
Click to collapse
Thanks. That is why I have tried relocking the boot loader and use the Sony Service update to reflash to original stock .73 firmware. But sadly, based on limited tests the problem is still there.
douglam said:
But sadly, based on limited tests the problem is still there.
Click to expand...
Click to collapse
Which tests?
LiveSquare said:
Which tests?
Click to expand...
Click to collapse
Well, just normal use. Internet browsing, YouTube viewing etc. Tried powering up just now after letting it stay off after 12 hrs and the phone auto shuts down right as it boots into the lock screen! This is with the stock firmware with no 3rd party apps installed.
douglam said:
Well, just normal use. Internet browsing, YouTube viewing etc. Tried powering up just now after letting it stay off after 12 hrs and the phone auto shuts down right as it boots into the lock screen! This is with the stock firmware with no 3rd party apps installed.
Click to expand...
Click to collapse
I think the motherboard died, use the warranty.
Sent from my LT26i using Tapatalk 2
if you have the chance to keep another phone(i don't think so),but
reflash doomkernel !
sometime it kill the phone !
or try to understand why bootloader is locked now ;-)
kaosdroid said:
if you have the chance to keep another phone(i don't think so),but
reflash doomkernel !
sometime it kill the phone !
or try to understand why bootloader is locked now ;-)
Click to expand...
Click to collapse
Yes. I have another phone. I'll play with it a few more days before sending it in for warranty service. Thanks.
I think like gm007 said, it might be a hardware problem. I just find strange that it can die like this. Every flash was fine and I have never bricked it. It ran fine for 2-3 week on custom rom and kernels. There wasn't much indication that the CPU was overheating during that period.
The next thing I can think of is the temperature sensor. It seems that it is reporting a false temperature and triggering the shutdown. The sensor says the phone is hot when it really isn't. Do you guys think it can be recalibrated?
Finally decided to relock the bootloader and send it back for warranty service last week. Got a call saying that the battery connector has corroded! The stupid thing is they are now saying that they detected moisture in the unit and will not honour the warranty!!!
I know that I take good care of my phone and I have not spilled a single drop of water on it! The most is that I have used the phone after a jog and the screen was a little damp (I have a screen protector on too)
I now recall that there is a piece of white/pinkish area (recessed) behind the battery cover. Maybe that is the moisture detector strip? I know iPhones have it in the headphone jack.
Mine was pinkish before I sent it in. I have also heard that humidity may trigger the color change too.
Anyway, I asked to talk to the manager said he will bring it up to Sony as mine has the yellow tint issue and my phone is less than a month old.
douglam said:
Finally decided to relock the bootloader and send it back for warranty service last week. Got a call saying that the battery connector has corroded! The stupid thing is they are now saying that they detected moisture in the unit and will not honour the warranty!!!
I know that I take good care of my phone and I have not spilled a single drop of water on it! The most is that I have used the phone after a jog and the screen was a little damp (I have a screen protector on too)
I now recall that there is a piece of white/pinkish area (recessed) behind the battery cover. Maybe that is the moisture detector strip? I know iPhones have it in the headphone jack.
Mine was pinkish before I sent it in. I have also heard that humidity may trigger the color change too.
Anyway, I asked to talk to the manager said he will bring it up to Sony as mine has the yellow tint issue and my phone is less than a month old.
Click to expand...
Click to collapse
Hi,
I know its been more than a year for this post but just wanted to know whether the phone started working normally after changing the battery connector?
DheerajSL said:
Hi,
I know its been more than a year for this post but just wanted to know whether the phone started working normally after changing the battery connector?
Click to expand...
Click to collapse
Yes. They repaired it under warranty and it is working fine. I cannot recall what exactly they repaired though.
Following the topic opened for the device twisting in pocket (again, apologies for being a di*k on it), I discovered this other problem.
My back cover is not being completely shut.
I have a .5mm gap between the white border and the white back cover on the bottom right corner (looking from the back), just were the vibration motor is.
I'm even sure that this problem is related to another annoying thing for me, which is that the vibration is way too noisy (holding the corner pushed in makes the vibration smoother).
I submerged the phone in hot and cold water several times when I discovered this thing, but no problems whatsoever.
I tried to heat the back with an hairdryer and clamping it for the night, but eventually it lifts back up.
Oh, and I literally burned the white bezel a little (just a tiny little, but that got me really MAD), so be careful with the hairdryer in case you got the same issue.
I will post some pictures when I get hold of a decent camera.
Did some of you notice something like this?
Sent from my C6833 using Tapatalk 2
Not really but comming from the note 2 the vibration alarm feels much smoother soo i think ypu could have a bad glueing spot. I believe there is npthing you can do about it but claim a warranty your own repair tries will make it just worse. If you can't get it repaired under warranty wait for ifixit and look if they publish a repair guide with reapplying of the glue (highly doubt it though)
fastest83 said:
Following the topic opened for the device twisting in pocket (again, apologies for being a di*k on it), I discovered this other problem.
My back cover is not being completely shut.
I have a .5mm gap between the white border and the white back cover on the bottom right corner (looking from the back), just were the vibration motor is.
I'm even sure that this problem is related to another annoying thing for me, which is that the vibration is way too noisy (holding the corner pushed in makes the vibration smoother).
I submerged the phone in hot and cold water several times when I discovered this thing, but no problems whatsoever.
I tried to heat the back with an hairdryer and clamping it for the night, but eventually it lifts back up.
Oh, and I literally burned the white bezel a little (just a tiny little, but that got me really MAD), so be careful with the hairdryer in case you got the same issue.
I will post some pictures when I get hold of a decent camera.
Did some of you notice something like this?
Sent from my C6833 using Tapatalk 2
Click to expand...
Click to collapse
Mate, I'd send that in for warranty, that is not normal. Mine is always kept in my pocket and I've sat on it a few times and it's still fine.
Sent from my C6833 using XDA Premium 4 mobile app
SpyderTracks said:
Mate, I'd send that in for warranty, that is not normal. Mine is always kept in my pocket and I've sat on it a few times and it's still fine.
Sent from my C6833 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yeah that was my first thought, but tomorrow I will check first if it's a repair that could be done without leaving the device in for a week or worse.
I don't want to use an old phone for a week, no way.
Not just for a glue thing that can be fixed in like 5 minutes anyway.
From the other thread I posted:
I kept the phone warm for a bit and then I clamped it for 2 hours, it was fine for half an hour maybe, and then the back plate started to lift up again, obviously influencing the vibration as well.
I'm so pissed as I'm realising that I will have to go for warranty one day.
And by that I mean going through the whole "I bought the phone in the UK but you know that Sony covers warranty damages anyway in any EU country if you bought it from one" process.
I guess they'll definitely will oppose some resistance at first.
Sent from my C6833 using Tapatalk 2
Is this back cover problem before or after the twisting experiment you tried?
jewelkobayashi said:
Is this back cover problem before or after the twisting experiment you tried?
Click to expand...
Click to collapse
It happened way before, because the vibration was always strange...
Anyway, I sent it in for warranty, as yesterday I turned it off and it stayed in boot loops ever since.
I guess SetCPU had something to do with it, as I set it to 300mhz when the screen went off, and I suspect the phone didn't have the power it needed to turn back on.
I tried with every program I have (PCC, Sony Bridge, SUS), everything went fine repairing it, but no luck.
Now I'll have to wait more than a month (that's what they said, unfortunately) and I'll have to live with an LG 2X until then crying::crying.
fastest83 said:
Now I'll have to wait more than a month (that's what they said, unfortunately) and I'll have to live with an LG 2X until then crying::crying.
Click to expand...
Click to collapse
Oh! Poor soul But a month? Where do you live?
LordManhattan said:
Oh! Poor soul But a month? Where do you live?
Click to expand...
Click to collapse
I live in Verona, Italy, and the repair centre is in Milan, like 100 miles from here.
Still, I don't know why the hell they take all that time.
In fact, I will call Sony again tomorrow complaining A LOT about this.
It's unbearable that in 2013, when I send a package via UPS from Italy to US in 1 (ONE) day, a cell phone repair (in which they will probably just replace the whole device) takes A MONTH.
fastest83 said:
I live in Verona, Italy, and the repair centre is in Milan, like 100 miles from here.
Still, I don't know why the hell they take all that time.
In fact, I will call Sony again tomorrow complaining A LOT about this.
It's unbearable that in 2013, when I send a package via UPS from Italy to US in 1 (ONE) day, a cell phone repair (in which they will probably just replace the whole device) takes A MONTH.
Click to expand...
Click to collapse
That's bonkers! With any luck they just say a month as the longest it could be, but will returned sooner. Month is just crazy.
Sent from my C6833 using XDA Premium 4 mobile app
Yeah, they replaced mine in 3 days!
Sent from my Xperia Z Ultra using Tapatalk 4
SpyderTracks said:
That's bonkers! With any luck they just say a month as the longest it could be, but will returned sooner. Month is just crazy.
Sent from my C6833 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Let's hope so, but I'm not that confident, I'm in Italy, not in the UK... things go slooooooow here.
Or better yet, why just not give me a (paid) option to just get it repaired in a week? I paid premium price for the device, I don't care for another 50 £/$/€, I just want it back.
warfareonly said:
Yeah, they replaced mine in 3 days!
Sent from my Xperia Z Ultra using Tapatalk 4
Click to expand...
Click to collapse
What did your device have to get it replaced?
fastest83 said:
What did your device have to get it replaced?
Click to expand...
Click to collapse
It went dead while I was chatting on WhatsApp.
Hard reset, fastboot, nothing worked.
45K premium paperweight !
Maybe it didn't like the girl ? :silly:
well i had something REALLY odd happen to the phone today that has never happened before ! the phone was laying on my dashboard whilst i went off and did some work. on my return i picked the phone up to book my client in for 6 weeks time. i went to open the diary in the phone, and the phone went crazy ! ! ! it was jumping to all different screens, opened the calender, then shut it again ... jumped from app to app then back to home screen. this must of carried on for 10 - 15 seconds? i ended up having to power the phone off to stop this random behavior. once i turned the phone back on .. it was fine ! could it of been that it was really hot today and the phone over heated causing this ? it was just really bizarre
EDIT .. just tried to txt a friend and the txt screen is behaving really odd now too ! its like im holding my finger on the screen .. so its putting numbers insted of letters although im only just making contact with the screen as light as i can ! and its not hot now ! and it even tried to call the person i was txting . something VERY odd and wrong suddenly started on this phone today
Try repairing your device through sony PC companion via support Zone
If it still acts up your device has become faulty, in which sent for a replacement
Sent from my D6503 using XDA Premium 4 mobile app
strommy1966 said:
well i had something REALLY odd happen to the phone today that has never happened before ! the phone was laying on my dashboard whilst i went off and did some work. on my return i picked the phone up to book my client in for 6 weeks time. i went to open the diary in the phone, and the phone went crazy ! ! ! it was jumping to all different screens, opened the calender, then shut it again ... jumped from app to app then back to home screen. this must of carried on for 10 - 15 seconds? i ended up having to power the phone off to stop this random behavior. once i turned the phone back on .. it was fine ! could it of been that it was really hot today and the phone over heated causing this ? it was just really bizarre
EDIT .. just tried to txt a friend and the txt screen is behaving really odd now too ! its like im holding my finger on the screen .. so its putting numbers insted of letters although im only just making contact with the screen as light as i can ! and its not hot now ! and it even tried to call the person i was txting . something VERY odd and wrong suddenly started on this phone today
Click to expand...
Click to collapse
Did you leave your phone on the dash, in a closed car, at the sun? Especially the black version of Xperia? Black color is the color that accumulates the heat from sun the most, which results in your Xperia just toasting inside. I cannot imagine how hot it become on the inside and outside. Software might not help with this, you might have simply melted some connections or something like that...
strommy1966 said:
well i had something REALLY odd happen to the phone today that has never happened before ! the phone was laying on my dashboard whilst i went off and did some work. on my return i picked the phone up to book my client in for 6 weeks time. i went to open the diary in the phone, and the phone went crazy ! ! ! it was jumping to all different screens, opened the calender, then shut it again ... jumped from app to app then back to home screen. this must of carried on for 10 - 15 seconds? i ended up having to power the phone off to stop this random behavior. once i turned the phone back on .. it was fine ! could it of been that it was really hot today and the phone over heated causing this ? it was just really bizarre
EDIT .. just tried to txt a friend and the txt screen is behaving really odd now too ! its like im holding my finger on the screen .. so its putting numbers insted of letters although im only just making contact with the screen as light as i can ! and its not hot now ! and it even tried to call the person i was txting . something VERY odd and wrong suddenly started on this phone today
Click to expand...
Click to collapse
Can I know which rom version you are using right now ? Because before I update my D6503 to 402 , I also have the same problem. But it's not about heat I guess. If you have ever run any huge 3D game under hot sun, then see how hot the body can be. It still work fine in that situation . So try to update it to last version and see how it going ?
Zebra-Snow said:
Can I know which rom version you are using right now ? Because before I update my D6503 to 402 , I also have the same problem. But it's not about heat I guess. If you have ever run any huge 3D game under hot sun, then see how hot the body can be. It still work fine in that situation . So try to update it to last version and see how it going ?
Click to expand...
Click to collapse
well i did the "repair" through PC companion .. so its running .402 now anyway .. although it was also before the repair. i have had many phones that have been black left on a dash in the sun .. but never had one end up with a mind of its own. ! what with the call quality issue i have and now the screen having a mind of its own .. im really dissapointed .
strommy1966 said:
well i did the "repair" through PC companion .. so its running .402 now anyway .. although it was also before the repair. i have had many phones that have been black left on a dash in the sun .. but never had one end up with a mind of its own. ! what with the call quality issue i have and now the screen having a mind of its own .. im really dissapointed .
Click to expand...
Click to collapse
I didn't want to say this but... your phone is alive. Kill it before it lays eggs.
strommy1966 said:
well i did the "repair" through PC companion .. so its running .402 now anyway .. although it was also before the repair. i have had many phones that have been black left on a dash in the sun .. but never had one end up with a mind of its own. ! what with the call quality issue i have and now the screen having a mind of its own .. im really dissapointed .
Click to expand...
Click to collapse
Don't want to sound rude...but you are disappointed?
You left device fragile like this in a car on a bright sun in the middle of the summer and you are disappointed?
Mate...I didn't do such stupid things with Samsung 5610, 8 years ago...
You can't do that with electronic, there's battery in it, million connectors and sensitive parts...
It's interesting how Sony/Samsung/HTC are always blamed for absolutely everything..
Lay your head on dashboard for a few hours on sunny day like that day was and we'll see how will you handle that...
Sent from my D6503 using Tapatalk
funky0308 said:
Don't want to sound rude...but you are disappointed?
You left device fragile like this in a car on a bright sun in the middle of the summer and you are disappointed?
Mate...I didn't do such stupid things with Samsung 5610, 8 years ago...
You can't do that with electronic, there's battery in it, million connectors and sensitive parts...
It's interesting how Sony/Samsung/HTC are always blamed for absolutely everything..
Lay your head on dashboard for a few hours on sunny day like that day was and we'll see how will you handle that...
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
THIS IS A PHONE YOUR SUPPOSED TO BE ABLE TO EXPOSE TO WATER ! BUT NOT ANY HEAT LOL
well never had my galaxy S2 do that to me and that i had for 3 years ! and that been in all sorts of conditions. im dissapointed with the phone as this has happened before, and i have this issue with the call quality on the phone. so im dissapointed as i like the phone , just wish i didn't have these problems
strommy1966 said:
THIS IS A PHONE YOUR SUPPOSED TO BE ABLE TO EXPOSE TO WATER ! BUT NOT ANY HEAT LOL
well never had my galaxy S2 do that to me and that i had for 3 years ! and that been in all sorts of conditions. im dissapointed with the phone as this has happened before, and i have this issue with the call quality on the phone. so im dissapointed as i like the phone , just wish i didn't have these problems
Click to expand...
Click to collapse
There's heat then there's HEAT. Your car is an oven and you screwed up.
http://m.wikihow.com/Bake-Cookies-on-Your-Car-Dashboard
Sent from my D6503 using Tapatalk
Guys obviously can't realised how hot could dashboard be...
(great link, mate - it's incredibly how hot can it be)
My buddy had car with a leather seats, in a middle of the summer he left his car on a direct sun for hours.
Believe it or not, when he sit in a shorts, he fried his legs and end up in a hospital...
I'm not trying to say Z2 couldn't be colder when it's working but would like you to do same test with S5 or m8 and post results...
Problem isn't in 60-70C temperature, problem is because car become an owen and keep temperature at 60,70 maybe even hoter for hours...
Sent from my D6503 using Tapatalk
You want heat? Come on down to my neck of the woods in Thailand... Its so hot here, you sweat taking a shower. Any event. Direct sunlight magnifies several degrees hotter when penetrating curved glass such as that of a windshield. I'm surprised the phone didn't melt away
Sent from my One using XDA Free mobile app
Portable freezer ftw! ?
Sent from my baked potato with blue cheese
strommy1966 said:
THIS IS A PHONE YOUR SUPPOSED TO BE ABLE TO EXPOSE TO WATER ! BUT NOT ANY HEAT LOL
im dissapointed as i like the phone , just wish i didn't have these problems
Click to expand...
Click to collapse
Clearly you can't read. The phone is certified to withstand water correct. Water does not mean heat. Heat and water are two different things. Google them and you will see as it seems you have a difficulty with understanding the difference.
Disappointed? That's user error. Not the phones fault. You should have not left it in the heat. The phone can't walk or go somewhere else.
If you want something that works in heat get a Nokia brick or something.
Sense these days is uncommon now.
Sent from my SM-G900F using XDA Premium 4 mobile app
funky0308 said:
Guys obviously can't realised how hot could dashboard be...
(great link, mate - it's incredibly how hot can it be)
My buddy had car with a leather seats, in a middle of the summer he left his car on a direct sun for hours.
Believe it or not, when he sit in a shorts, he fried his legs and end up in a hospital...
I'm not trying to say Z2 couldn't be colder when it's working but would like you to do same test with S5 or m8 and post results...
Problem isn't in 60-70C temperature, problem is because car become an owen and keep temperature at 60,70 maybe even hoter for hours...
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
it was about half an hour to 40 mins the phone was in this temp .. god forbid any one that buy this phone in a warmer climate than the UK on a warm day then ! funny thought ... the phone manufactures themselves ARE in a LOT hotter climates than the UK sorry but a phone should have tolerances built in .. if you can only use a device between certain temps or conditions . not a lot of good to average man that need a phone they can rely on wherever they are and what conditions
strommy1966 said:
it was about half an hour to 40 mins the phone was in this temp .. god forbid any one that buy this phone in a warmer climate than the UK on a warm day then ! funny thought ... the phone manufactures themselves ARE in warmer temps than the UK
Click to expand...
Click to collapse
Haha....
Well....I must admit you are right in some way...and I'm very happy Sony is working on overheating problem.
But, if you don't install air-conditioned back cover - try to move your device from direct sun.
When I'm in the car, I never put my device(s) "on sun" - that's just not smart thing to do..
Sent from my D6503 using Tapatalk
Raymond Ebertt said:
You want heat? Come on down to my neck of the woods in Thailand... Its so hot here, you sweat taking a shower. Any event. Direct sunlight magnifies several degrees hotter when penetrating curved glass such as that of a windshield. I'm surprised the phone didn't melt away
Sent from my One using XDA Free mobile app
Click to expand...
Click to collapse
yeah i bet it gets warm down there ! dont suppose you dare own a mobile just in case it melts
Raymond Ebertt said:
You want heat? Come on down to my neck of the woods in Thailand... Its so hot here, you sweat taking a shower. Any event. Direct sunlight magnifies several degrees hotter when penetrating curved glass such as that of a windshield. I'm surprised the phone didn't melt away
Sent from my One using XDA Free mobile app
Click to expand...
Click to collapse
Nah for that he'll have to place the fone in front of the Walkie Talkie building here in London. That building melts cars parked in front of it.
Sent from my SGP311 using XDA Free mobile app
I just received my Z3TC . Has anyone experienced any issues with the tablet? Usually the first batch that comes out has bugs so I wanted to know if anyone has noticed anything wrong with their tablet.
UPDATE:
Just noticed this. I tried plugging in some earbuds. I own the MDR-EX300LP which came with the Sony Walkman Z i bought 2 years ago. (The battery died out after 2 years). Well it seems that the Z3TC does not recognize the earbuds.. I tried some headphones and they are not recognized either. So I plug in the MDR-EX300LP earbuds into my friend's Galaxy S3 and they are recognized immediately. I wonder what is wrong maybe it is something obvious?
Have you? The only issue I have noticed is it is not available in Canada with no ETA and price point! Sony has been ever so helpful in ignoring requests for this info, but has now stated "some time in November".
Also, be wary of unlocking your bootloader as Sony might not fully disclose what may not work - they did that for the Z3 compact and now early unlockers are faced with a lower quality camera, in addition to the known software not working.
Sean09 said:
Have you? The only issue I have noticed is it is not available in Canada with no ETA and price point! Sony has been ever so helpful in ignoring requests for this info, but has now stated "some time in November".
Also, be wary of unlocking your bootloader as Sony might not fully disclose what may not work - they did that for the Z3 compact and now early unlockers are faced with a lower quality camera, in addition to the known software not working.
Click to expand...
Click to collapse
Haha that is an issue. I was lucky in receiving the tablet so quick. Others that preordered before me still haven't received their tablet. What I was worried about was of known problems with the tablet. After 30 days I'm stuck with it so maybe I will have no problems with my Z3TC. Hope you can order one soon I've barely had time to use it but it is really good looking. Here in the U.S they only have the 32GB White Wifi only version. No LTE option or 16 GB option. Also no black color option.
Got mine. I've been looking for an issue but none... Loving it. Can't wait for the lollipop update
androidkid311 said:
Got mine. I've been looking for an issue but none... Loving it. Can't wait for the lollipop update
Click to expand...
Click to collapse
+1
Let's talk about issue(?). I've found, that when i browse/see other sources of white background on my Z3TC 32gb Wi-Fi Only, something distrubs my eyes, like some RGB-colored thing. If i try to position the tablet with white background at some angle to my eyes, i'm starting to see some rainbow-like effect on screen(one, two), its easy to see here. Then, i've powered off my Z3TC, and THIS is what i've seen in REFLECTION of my PC monitor on the Z3TCs powered-off screen. Is this same for you guys? Sry, for bad english, its 3am in Russia, and o'm not that good at it even when i'm not that tired.
That is strange
iDielord said:
Let's talk about issue(?). I've found, that when i browse/see other sources of white background on my Z3TC 32gb Wi-Fi Only, something distrubs my eyes, like some RGB-colored thing. If i try to position the tablet with white background at some angle to my eyes, i'm starting to see some rainbow-like effect on screen(one, two), its easy to see here. Then, i've powered off my Z3TC, and THIS is what i've seen in REFLECTION of my PC monitor on the Z3TCs powered-off screen. Is this same for you guys? Sry, for bad english, its 3am in Russia, and o'm not that good at it even when i'm not that tired.
Click to expand...
Click to collapse
That does not look normal. I did the test with the white background and it does not look like that on mine. I might be wrong but your tablet might have a defective screen?
Same issue here with my Z3TC 16gb wifi black. It is the only problem with the tablet but i find it rather disturbing when reading on white background. Probably will exchange or return. I have tried your test with turned off screen and a reflection from the monitor, same rainbow effect. I repeated the test using my galaxy s4 mini and i saw similar but much less visible pattern of red-green/yellow stripes. I think it got something to do with anti-reflective coating or maybe some polarization of the glass?
They Leak
My 5 day old Z3 tablet just died after using in the bath, it wasn't submerged at any time just little bit of water on it from my hand. Used it for about an hour after when it said shutting down due to heat. Thought it was odd as it didn't feel hot then I noticed both camera lense is steamed up
Left it for a while and tried to turn it back on but it's dead
All doors securely closed and no signs of wet around the seals when I just opened them to check, had a Z1 for a year now and even had that under water in the sea with no issues. Very unhappy.
srichar3 said:
My 5 day old Z3 tablet just died after using in the bath, it wasn't submerged at any time just little bit of water on it from my hand. Used it for about an hour after when it said shutting down due to heat. Thought it was odd as it didn't feel hot then I noticed both camera lense is steamed up
Click to expand...
Click to collapse
After that dodgy screen it was totally dead, just black screen no lights no reaction to power button or reset.
Stuck it on the radiator for an hour with port covers open and eventually it started showing the charge light but when I pressed the power key it showed zero% charge. Did volume and power key reset and then it showed 63% charge and started up again. Seems fine at the minuet but already got replacement coming from O2 as its less than 14 days and still in cooling off period so will swap it anyway. Dont think ill be using it in the bath again pretty poor really as I literally only got few drops on screen so it must have got in round the screen somewhere or the speaker slot.
Can everyone do the dead pixel test and see if you get this rainbow effect when titling the screen. I did and have it. Just like someone mentioned in a few posts above
I haven't any issues jet but one concern. The phone signal ? bars some time it goes down to none almost never full but it works for Internet and calls so I don't
I've also found that 3rd party earbuds create a problem with it. I use v-moda earbuds (which have worked fine on iPads/iPhones/Galaxy phones (S2/Note2)) is giving me problems on this tablet compact. But what's even more interesting, is that it only happens when the tablet is experiencing vibration. E.g. Riding the bus. I was on the bus, and it keeps defaulting to a screen called, "Smart Connect." It always keeps jumping to the headset portion within that app with every vibration of the bus. It is very frustrating! Anyone know why or how to turn that off from happening? Give it a try, plug it in with 3rd party headphones, and start rattling the tablet compact as if your on a bus. Please let me know. Many thanks.
AirBruce said:
I've also found that 3rd party earbuds create a problem with it. I use v-moda earbuds (which have worked fine on iPads/iPhones/Galaxy phones (S2/Note2)) is giving me problems on this tablet compact. But what's even more interesting, is that it only happens when the tablet is experiencing vibration. E.g. Riding the bus. I was on the bus, and it keeps defaulting to a screen called, "Smart Connect." It always keeps jumping to the headset portion within that app with every vibration of the bus. It is very frustrating! Anyone know why or how to turn that off from happening? Give it a try, plug it in with 3rd party headphones, and start rattling the tablet compact as if your on a bus. Please let me know. Many thanks.
Click to expand...
Click to collapse
I'll give it a try and let you know.
Does anyone have issues with ghost touches, like a Z1 phone lineup has?
zOOOOmer said:
Does anyone have issues with ghost touches, like a Z1 phone lineup has?
Click to expand...
Click to collapse
Not at all! Your touchscreen might be faulty....
androidkid311 said:
Not at all! Your touchscreen might be faulty....
Click to expand...
Click to collapse
I don't own a tablet yet, that's why I'm asking, that's important for me.
As Z1 owner I don't want to have another device with such issues. And talking about Z1 - that's model-related problem affecting every device including Z1 and Z1C (dunno about Z2 and Z3), not a couple of faulty phones.
Before submerging your Z3 check it is air tight (and thus water tight) see here for how to test using the built in pressure sensor. Close ports properly, Press the screen gently in a couple of locations pressure should rise by 6-7 millibars. Do the same test with a port cover open, pressure will not change when you press screen. I have a Z3 phone service options are near identical. NB: no idea how to do this on non LTE version... Perhaps sideload the phone apk? http://forum.xda-developers.com/xperia-z2/general/guide-test-waterproofing-water-t2908333
Hi, just got the 32gb version, and noticed the screen has a slightly mpre yalloish hue on the bottom (the side opposite to the sony logo. A bbit disturbing...
Been having a weird issue.. Wifi is turned off when screen is off. I made sure I clicked Wifi is always on in wifi setting. I made sure i unclicked turning wifi off in stamina mode. Seems like a weird bug.
Yesterday afternoon about 4 o' clock I tried that my Z2 is really waterproof by putting it in the sink full of water. After that everything was working fine except the speakers and the microphones, but that's normal when they're wet and after they dried they was working fine. My girlfriend said that she called me about 5 o' clock and she said that my phone was off, but it was on, I'm sure. I read about this somewhere that after putting Z2/Z3 into water they can't receive calls. Except this everything was working good, but about 11 o' clock I realized that the touchscreen has a stripe that isn't working, but about 9 o' clock it was working. Now when I open the phone app I can't write 1, 2, 3 numbers. I opened the service test menu and chose touchscreen test and there was a stripe that wasn't working. I tried to reboot the phone and after that when I write in the service menu code nothing happened, it doesn't open the menu, but the touchscreen was still not working.
I tried to repair it via PC Companion but it became worse. Friday I will take it to the shop where I bought it. I have warranty so they should do it right? and with this problem they will replace it to a new one or repair the one I have?
Put your phone in rice with flaps opened for 1 day
Jonfensu said:
Put your phone in rice with flaps opened for 1 day
Click to expand...
Click to collapse
not too late for now?
maddboss said:
not too late for now?
Click to expand...
Click to collapse
Better late than never hehe... Also you could try a hairdryer with cool/warm air. I own a z1c and some water come into the phone 3 weeks ago (the back is loose in SIM card slot). The screen started to flick. So immediately I put it in rice and then used a hairdryer for 1 hour .And from this the phone is working fine.
Jonfensu said:
Better late than never hehe... Also you could try a hairdryer with cool/warm air. I own a z1c and some water come into the phone 3 weeks ago (the back is loose in SIM card slot). The screen started to flick. So immediately I put it in rice and then used a hairdryer for 1 hour .And from this the phone is working fine.
Click to expand...
Click to collapse
on my hair dryer there is only warm function (what is really warm and I think that maybe it could melt the stickings) and it was 5 days before. I want my device replaced with warranty
how you opened the service menu if you cant press number 2 and 3 ?
maddboss said:
on my hair dryer there is only warm function (what is really warm and I think that maybe it could melt the stickings) and it was 5 days before. I want my device replaced with warranty
Click to expand...
Click to collapse
Yes, it's very risky if you blow warm air into the phone. About warranty, go ahead, Just be sure that the indicators in every port are white, and take a close look to the back and front construction, maybe are loose or there are gaps (That's what happened to me)
Jonfensu said:
Yes, it's very risky if you blow warm air into the phone. About warranty, go ahead, Just be sure that the indicators in every port are white, and take a close look to the back and front construction, maybe are loose or there are gaps (That's what happened to me)
Click to expand...
Click to collapse
yes, there are gaps. if the gaps caused the problem, then they'll replace the device?
arismelachrinos said:
how you opened the service menu if you cant press number 2 and 3 ?
Click to expand...
Click to collapse
there's screen rotate so I averted the phone and that way I was able to write number 2 and 3
maddboss said:
yes, there are gaps. if the gaps caused the problem, then they'll replace the device?
Click to expand...
Click to collapse
Maybe . If those papers under every port/flap are still white, simply talk about the touchscreen trouble and gaps/loose on the back or front but don't tell them about water damage and request a refund or replacement. But if one of the papers is red tell them how the gap is related with the water damage and request the replacement. If they don't believe you ask for a waterproof/pressure test in the technical service. Anyway try to get a replacement. [emoji1]
now I'm waiting to that they'll replace it or fix it
I'm in the same boat (pool water though), still under warranty but I still fear they won't repair it.
sems4arsenal said:
I'm in the same boat (pool water though), still under warranty but I still fear they won't repair it.
Click to expand...
Click to collapse
for me they looked the phone and they said that this is a motherboard issue so they'll send it to a Sony Centre and there they'll decide that they'll replace it or repair it (I hope they'll replace it)
also check the water indicator if it's white or red (it's under the usb and sim card cover above the sim card slot). if it's white then they should replace or repair it, if it's red then they won't replace it
maddboss said:
for me they looked the phone and they said that this is a motherboard issue so they'll send it to a Sony Centre and there they'll decide that they'll replace it or repair it (I hope they'll replace it)
also check the water indicator if it's white or red (it's under the usb and sim card cover above the sim card slot). if it's white then they should replace or repair it, if it's red then they won't replace it
Click to expand...
Click to collapse
Before sending it, I checked it out and I think it's white so hopefully it's ok. I hope they replace the phone not fix it though, aren't these phones built for this type of stuff? it was just about 10 minutes (3 seconds interval) at the pool.
sems4arsenal said:
Before sending it, I checked it out and I think it's white so hopefully it's ok. I hope they replace the phone not fix it though, aren't these phones built for this type of stuff? it was just about 10 minutes (3 seconds interval) at the pool.
Click to expand...
Click to collapse
the problem is the same as for me? I also want replacement not repair
arismelachrinos said:
how you opened the service menu if you cant press number 2 and 3 ?
Click to expand...
Click to collapse
use this bro..
https://play.google.com/store/apps/details?id=com.neoscreenager.xperiaservicemenu&hl=tr
if it doesnt work, this one is %100 working
https://play.google.com/store/apps/details?id=com.thunderboltsoft.xperiaservicemenu&hl=tr
maddboss said:
the problem is the same as for me? I also want replacement not repair
Click to expand...
Click to collapse
I used it in the pool for a short time, it was working fine right after until that day at night the touch screen started acting up, by midnight the touch screen was all but ruined (not responsive), I left it in some rice overnight, but in the morning it still wasn't working so I sent it for repairs (phone is only 2 month old under warranty).
The Xperia Z2 user guide states it can be used in chlorinated water and I made sure the flaps were closed so not sure I want the phone repaired seeing as it could be faulty, so can you keep me updated?
sems4arsenal said:
I used it in the pool for a short time, it was working fine right after until that day at night the touch screen started acting up, by midnight the touch screen was all but ruined (not responsive), I left it in some rice overnight, but in the morning it still wasn't working so I sent it for repairs (phone is only 2 month old under warranty).
The Xperia Z2 user guide states it can be used in chlorinated water and I made sure the flaps were closed so not sure I want the phone repaired seeing as it could be faulty, so can you keep me updated?
Click to expand...
Click to collapse
yeah of course. I called the shop and they said that they haven't got any news right now, no bad or good news. they said in the shop if it's water damage then sony centre will refuse warranty, even with the indicators are white. but if water damage is caused by build quality or something like this (not user fault) and the indicators are white then sony should repair it or replace it, I think. now I don't want replacement instead of repair, I don't care about they'll replace or repair, I just want a working Z2
Question: if the thing that is between the usb and the sim card slot is red, does it mean that there is no water inside the phone?
I'm asking out of curiosity, since i am not planning on dunking my phone into water