Need help using NSS software for 710 - Nokia Lumia 800

So whenever I try to use the nss software (i'm trying to simunlock my phone) I keep on getting:
Looking for phone...Done.
IMEI:
Changing phone mode...Done.
----------------------------------------------------------------------------
Looking for NAND disk...Not found.
Things to check:
1. Is the phone connected?(Plug to the USB)
2. Is it in the correct mode?(Try to switch to OSBL mode)
3. Have you installed the Qcom loader ?(Use the Install button)
I have the Qcom loader, but don't know why this errors showing? I've also installed all the drives etc...
I would really appreciate the help

Bump. Anyone?

I have the same problem! I am going to try to uninstall all the drivers I download and then re-install NCS. If that doesn't work, Im gonna plan an emotional funeral for my Lumia 800

monstercable said:
So whenever I try to use the nss software (i'm trying to simunlock my phone) I keep on getting:
Looking for phone...Done.
IMEI:
Changing phone mode...Done.
----------------------------------------------------------------------------
Looking for NAND disk...Not found.
Things to check:
1. Is the phone connected?(Plug to the USB)
2. Is it in the correct mode?(Try to switch to OSBL mode)
3. Have you installed the Qcom loader ?(Use the Install button)
I have the Qcom loader, but don't know why this errors showing? I've also installed all the drives etc...
I would really appreciate the help
Click to expand...
Click to collapse
Hi,
You start the phone in Normal Mode ? Is the phone with blank screen after install
or just restarts to Normal Mode ?
BR

You have intalled all drivers zune Nokia care suite Windows phone drivers etc?
Sent from my lumia 710 using XDA Windows Phone 7 App

Related

Dead Lumia 710

i did a restore of my lumia 710 with zune and now the phone doesn't power on. no button combination works, no vibration, nothing! however when i plug in the usb cable windows recognizes the device as Nokia USB Connectivity. i had the Qualcom bootloader but put back on nokia dload sometime earlier. NSS detects my phone but shows it in OSBL mode and no matter which mode i try to switch the phone to in NSS, nothing happens! heeeeeelp
I'm not an expert, but i'm just trying to help..
You can try checking on Linux if your device have 9 partitions, if yes, you can flash it with with the archive you created when you full-unlocked your phone, if u don't have it, you can ask for it to someone.
checked that already. those partitions are only accessible if qualcomm mode is present and i have dload. so what you suggested wont work. thanks though!
Have you tried with NSS? Check it at this link
look at my first post and the last line. haha i already tried that and it doesnt switch modes no matter what
deylo said:
i did a restore of my lumia 710 with zune and now the phone doesn't power on. no button combination works, no vibration, nothing! however when i plug in the usb cable windows recognizes the device as Nokia USB Connectivity. i had the Qualcom bootloader but put back on nokia dload sometime earlier. NSS detects my phone but shows it in OSBL mode and no matter which mode i try to switch the phone to in NSS, nothing happens! heeeeeelp
Click to expand...
Click to collapse
Have you managed to fix Nokia ?
well i sent the phone into nokia and a new phone is one the way

lumia 800 - strange problem

hello there!
i have a problem with this device.
i can't flash / unlock. all the drivers are ok, NSS PRO detects phone in normal mode, read all infos, but when choose OSBL mode, screen goes black, short vibrate and nothing happens after. phone is not detected anymore, but in device manager, there is "Qualcomm CDMA Technologies MSM" with an yellow exclamation mark. i tried this on 2 pcs WIN7, 2 laptops WIN7, 1pc WINXP. no luck. i even run ubuntu into a virtual machine. it displayed "Qualcomm CDMA Technologies MSM" , i done the connection, but the drive Qualcomm MMC does not appear in device utility.
NCSD Version: 1.9
SW Version: 1750.0805.8773.12220
HW Version: 112.1402.2.3
am i elligible to flash phone?
yes you are...
Follow this
http://forum.xda-developers.com/showthread.php?t=1669498
thank you for reply. i done that before opening thread. all drivers installed, but still no luck. phone goes in OSBL mode, but can't find any driver
PS: NSS can't detect phone as "nand disk" because of drivers, i guess.
lumia
if your phone doesnt come up as a flash disc then your not able to flash a custom rom regardless if it is detected as qualcomm msm, as i have found with few lumias i have had there seems to be a version of the boot loader which was just before nokia went to dload.
rob:good:
can i flash a custom rom with "traditional" softwares, like phoenix, jaf, ncs?
kaytar said:
thank you for reply. i done that before opening thread. all drivers installed, but still no luck. phone goes in OSBL mode, but can't find any driver
PS: NSS can't detect phone as "nand disk" because of drivers, i guess.
Click to expand...
Click to collapse
be sure you are running NSS as admin
good luck

Nokia Lumia 800 Secret mode on new bootloader

Hello! Im buy Lumia 800 a few days ago. I have locked boot. But im found secret mode of boot.Maybe its helps to unlock.To enter the mode Press POWER+CAMERA. USB must be connected, Push this buttons until you see new screen on fone. In device manager of your pc you will see devise "ZUNE'" with corupt driver and ZUNE software will be crash.
Sorry for my Eanglish
USB\Vid_045e&Pid_0710 - its in device manager
Over 300 views and no idea what is it and how we can use it?
You just found the recovery mode, you need that to reinstall your backup if your update fails.
Greetz,
Rataplan said:
You just found the recovery mode, you need that to reinstall your backup if your update fails.
Greetz,
Click to expand...
Click to collapse
Ok, but why about this mode i nothing found on this forum? Do you try to enter this mode? Why Nokia Software and Zune didnt work with this mode?
djmorgan said:
Ok, but why about this mode i nothing found on this forum? Do you try to enter this mode? Why Nokia Software and Zune didnt work with this mode?
Click to expand...
Click to collapse
They both work with this mode, but normally you don't have to acces the mode only when your update fails you can manage it by pushing the both buttons you mentioned.
It happens with me that my update fails, (I'm using a 710) and the phone was only acceseble by this mode but unfortunally I couldn't flash any rom to my phone using this mode, not even my backup, I had to bring it to a repair centre, so please be carefull with your device.
Greetz,

Lumia 800 wont go to recovery

Im trying to get my Lumia 800 into recovery mode. This is what i do:
(I use Nokia Care Suit to update to WP7.8)
1. disconnect USB
2. Power off device
3. hold VOL UP button
4. keep holding VOL UP and insert USB cable
5. keep holding VOL UP till i feel a vibration.
6. Pray it will all go well.
My prayers have not helped. Everytime the phone vibrates again and does a normal startup.. What am i doing wrong?
Frimware revision number: 1750.0805.8773.12220
Hardware revision number: 112.1402.2.3
Qualcomm bootloader
Windows 8 x64 & Linux Ubuntu. Both dont work.
Edit:
Windows device manager shows a "Windows Phone" under undefinded. But that disappears after a few second as my Nokia Lumia 800 reboots. Then it is recognised as a Lumia 800.
Twiggie said:
Im trying to get my Lumia 800 into recovery mode. This is what i do:
(I use Nokia Care Suit to update to WP7.8)
1. disconnect USB
2. Power off device
3. hold VOL UP button
4. keep holding VOL UP and insert USB cable
5. keep holding VOL UP till i feel a vibration.
6. Pray it will all go well.
My prayers have not helped. Everytime the phone vibrates again and does a normal startup.. What am i doing wrong?
Frimware revision number: 1750.0805.8773.12220
Hardware revision number: 112.1402.2.3
Qualcomm bootloader
Windows 8 x64 & Linux Ubuntu. Both dont work.
Click to expand...
Click to collapse
In Nokia Care Suite drivers folder (C:\Program Files (x86)\Nokia\Nokia Care Suite\Drivers) try to install the drivers again, for me it works
Thank you for your help. But unfortunately it does not work.
Everytime i try to get into recovery mode, the phone does connect, i hear a connection sound on my Windows 8 machine. Then the phone restarts into normal mode and zune starts.
I had the same issue...
And in Nokia Fuse, the device is available, but in the combobox of Nokia Care Suite, it doesn't appear...
Anyone can help us?
Twiggie said:
Thank you for your help. But unfortunately it does not work.
Everytime i try to get into recovery mode, the phone does connect, i hear a connection sound on my Windows 8 machine. Then the phone restarts into normal mode and zune starts.
Click to expand...
Click to collapse
It could be that you're using the wrong format of driver. I had to install the x64 driver. check the computer you're on and install the x64 or x32 driver for it.
next, why are you trying to access recovery mode? you dont need to - with these drivers Nokia Care Suite does it itself.
ccmiller said:
It could be that you're using the wrong format of driver. I had to install the x64 driver. check the computer you're on and install the x64 or x32 driver for it.
next, why are you trying to access recovery mode? you dont need to - with these drivers Nokia Care Suite does it itself.
Click to expand...
Click to collapse
Thank you for your answer.
I have Win 8 x64, so i installed the x64 version of the drivers. But no luck.
When i try to use Nokia Care Suit, the programe looks for the latest software (7.8) then it wants to install it on the phone, restarts te phone and then i get a message that the connection has been lost. And i need to turn off the phone, and do that whole VOL UP thing again. But the computer never ever recognices the phone in recoverymode. The Lumia 800 just boots up normally.
Watch out before flashing and losing a lucky qualcomm bootloader
Twiggie said:
Im trying to get my Lumia 800 into recovery mode. This is what i do:
(I use Nokia Care Suit to update to WP7.8)
1. disconnect USB
2. Power off device
3. hold VOL UP button
4. keep holding VOL UP and insert USB cable
5. keep holding VOL UP till i feel a vibration.
6. Pray it will all go well.
My prayers have not helped. Everytime the phone vibrates again and does a normal startup.. What am i doing wrong?
Frimware revision number: 1750.0805.8773.12220
Hardware revision number: 112.1402.2.3
Qualcomm bootloader
Windows 8 x64 & Linux Ubuntu. Both dont work.
Edit:
Windows device manager shows a "Windows Phone" under undefinded. But that disappears after a few second as my Nokia Lumia 800 reboots. Then it is recognised as a Lumia 800.
Click to expand...
Click to collapse
same happening with me...all things same...just i have lumia 710...please help
atlast this worked for me
http://forum.xda-developers.com/showthread.php?t=1702815
you have to first upgrade to nokia dload using this...then all will be fine...

Extract ROM from phone

Dear all of you,
I'm having a question related to my Sony Ericsson Jolie prototype Windows Phone.
I want to cook a new ROM for it, because the version of the OS on the phone is 6327.Mainline.
I would love to cook a nodo, mango or perhaps 7.8 version for it.
But the problem is that first of all, I don't know how to extract the current ROM from the phone.
I can enter some menu's though, Factory Test Mode from Foxconn, a BLDR boot mode from USB (pc recognizes it as a Qualcomm CDMA Tegnologies MSM, and the WP7 recovery mode (black and white phone and pc connection image, like zune backup) and when I connect to my pc it recognizes it as a QSD8x50, there's an ADIAG mode UART, FTM Mode, USB KITL and SLDR mode.
And second of all, there is some sort of bootmode to flash a new firmware, but it's called RUT application. Don't know what that is, maybe related to the RUU files for flashing new ROM's.
Does somebody has some usefull help?
Thanks in advance!
larsstolwijk said:
Dear all of you,
I'm having a question related to my Sony Ericsson Jolie prototype Windows Phone.
I want to cook a new ROM for it, because the version of the OS on the phone is 6327.Mainline.
I would love to cook a nodo, mango or perhaps 7.8 version for it.
But the problem is that first of all, I don't know how to extract the current ROM from the phone.
I can enter some menu's though, Factory Test Mode from Foxconn, a BLDR boot mode from USB (pc recognizes it as a Qualcomm CDMA Tegnologies MSM, and the WP7 recovery mode (black and white phone and pc connection image, like zune backup) and when I connect to my pc it recognizes it as a QSD8x50, there's an ADIAG mode UART, FTM Mode, USB KITL and SLDR mode.
And second of all, there is some sort of bootmode to flash a new firmware, but it's called RUT application. Don't know what that is, maybe related to the RUU files for flashing new ROM's.
Does somebody has some usefull help?
Thanks in advance!
Click to expand...
Click to collapse
Hy I've got that phone too, how can you get these modes: Factory Test Mode from Foxconn, a BLDR boot mode from USB, WP7 recovery mode, ADIAG mode UART, FTM Mode, USB KITL and SLDR mode? Thanks a lot!

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