[Q] Phone Suddenly Died - Galaxy S III Q&A, Help & Troubleshooting

My S3 suddenly died and its not responding pressing the power button. And sad thing is it wont go through recovery mode and download mode using the button combination. Anyone experienced? and somehow is there any fix for this other than having it service? Need help badly
Im on Stock ICS with root...

Root voids warranty ..
You need to try a USB recovery jig from ebay or the like to boot to download mode .
jje

Tried the usual suspects like a new battery & charger lead?
Sent from My Omega powered beast, using Xparent ICS

Happened to me before. Checked my battery stats and showed a complete drop in battery. Put it on charge. If not then what the user above said. JIG it.
Sent from my GT-I9300 using xda premium

The problem is my battey that time was around 90+ so that cant be the reason it drop suddenly that it reach to empty batt.
Btw, whats a charger lead?
I don't have a USB jig. I guess i need to look one and try it.

Related

[Q] Samsung Galaxy S2 SGH-I777 wont turn on

I have read similar threads but want to make sure I did not miss anything...
My Samsung Galaxy S2 SGH-I777 device seems to be totally dead:
Pressing and holding power button does nothing
Pressing power and Volume Up and Volume down buttons do not get into download mode
Removing the battery and holding power button for a minute to do s oft reset and drain power did not help
Putting the unit in a freezer bag and into the freezer for an hour did not help
Leaving it charging overnight did not help
Using USB Jig method did not work
Here is the sequence of events, as best as I can recall, that led me to this state:
Device was rooted with CWM recovery installed and Android 3.2.4
I then installed FoxHound PsychoMantis 2 custom ROM so I could try ICS (bad idea for a noob)
I ran into the problem "Unfortunately, Samsung keypad has stopped" and device making it really slowwwwwww!!!
I then tried to go back to the stock version using Heimdall 1.3.2 and heimdall-frontend (build from source for my Ubuntu 11.04) and the XXJVU_heimdall.tar.gz heimdall firmware package. At this point the device was fully charged and I was still able to get into recovery mode but was getting "ERROR: Setting up interface failed!" from heimdall-frontend when flashing.
At some point after this I must have turned power off to get out of download mode and then could never turn the device on after.
I ordered a USB jig from Amazon and tried the USB jig method but that did not make any difference to the problem
Is there any thing else for me to try? If not, is Mobile Tech Videos JTAG service my best bet?
Thank for your help and patience with a noob.
What instructions did u follow to do this operation? I think its interesting people think they'll get more help if they put Noob on the page somewhere. "I'm a noob." I'm gonna try that with the IRS next tax year. "Sorry but I can't file this year.". " why not sir?". "Oh. I'm noob at it.". "Oh **** really?! Nmind then its all good. No need to file."
Sent from my SGH-I777 using xda premium
Make sure your phone not missing its motherboard.
One thing I see wrong is jvu, that's not a firmware for this phone
Sent from my SGH-I777 using Tapatalk 2 Beta-5
USB Jig not working is never a good sign....
Looks like you flashed some i9000 firmware. Depending on how far the flash went, you may be bricked to the point of needing a JTAG repair. I suggest MobileTechVideos, they've had good reviews.
[Solved] Samsung Galaxy S2 SGH-I777 wont turn on
I finally decided to take the device back to AT&T as it was under warranty. It turns out the problem was a dead battery! It was a shocker to find out that this device will not turn on if the batter is dead (or not installed) even if the power is plugged in. Can any one explain how this is possible and why Samsung chose such a questionable design? It seems to means that to troubleshoot a dead phone one must have a working spare batter!
farrukhnajmi said:
I finally decided to take the device back to AT&T as it was under warranty. It turns out the problem was a dead battery! It was a shocker to find out that this device will not turn on if the batter is dead (or not installed) even if the power is plugged in. Can any one explain how this is possible and why Samsung chose such a questionable design? It seems to means that to troubleshoot a dead phone one must have a working spare batter!
Click to expand...
Click to collapse
Or a charger nearby...
Sent from my SGH-I777 using Tapatalk 2 Beta-5
I've had some issues if my phone dies I just can't get it back on yet either...
I've found that if I pull the batt plug in the usb put in the batt and go into the 'forced upload mode' (as long as I'm able to still get it that far I can bring it back)
the problem I have is that sometimes it seems like it goes into this mode, and then restarts... after a while i'm able to get it to stay in this mode, and then i believe it is able to charge the battery;
I don't know what the deal is, I tohuhgt that charging while device off was now enabled (I believe before if the device was so dead it couldn't load a kernel it couldn't charge or something like that)
anyway; i thought that was in the kernels maybe it's not maybe i need to use something else, maybe our problems are unrelated -- my best advice ... try to get it into downloader (I have a kindle Fire charger that is 5v 1.8a or so, more than the phone needs but I stick it on there and then fight it off and on for sometimes 2 days...) it's *#$(# annoying I can tell you that -- but it ain't quite bricked ... Good luck broseph.

[Q] S II dead :(

Hi all. I have a big problem. I placed my phone onto my desk before sleeping (my battery was +/-55%). When I woke up my phone did not want to go on. I tried charging it for 3 hours with my 2 pin charger and it still didn't want to come on (the charging battery animation didn't even show). I also tried charging with the USB cable via PC but that didn't help. I used my multi-meter to check if the battery was working and it showed that it contains +/-3.4V (battery is rated 3.5V). I tried to boot up into recovery mode (volume down + home button + power button) but it still didn't come on
I bought my phone at the beginning of the year (brand new) and it has been working with no problems until today. I have essential data on my phone (phone book, messages, apps etc) which are really important and I wouldn't want to lose them. Help would be much appreciated.
Sounds like a hard brick mate
Sent from my GT-I9100 using xda premium
UltimateAnas said:
Sounds like a hard brick mate
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
But how can it get bricked out of the blue? Was working perfectly night before happened. The only app I installed was Angry Birds: Star Wars (officially from Play Google Market).
Hard to say. Phones (like any other electronics) can die for all kinds of obscure reasons.
Service centre or JTAG repair; if you choose the latter option (assuming it can be JTAG'd & it's not a hardware issue), you could ask the repairer if they can recover your data. Might be possible. Service centre will wipe it if it if it's not a hardware issue, and if it is, they'll replace the MB which means you get new internal storage/you'll lose your stuff.
LOL.
Its happened to me and its just a BUG...
you may have 100% of battery but the phone is showing like 50%(fake)
put the charger into the phone hold the bottom of the usb (the last piece .. of the charger) and move it
(move it when it's plugged into the phone
waseem10 said:
Its happened to me and its just a BUG...
you may have 100% of battery but the phone is showing like 50%(fake)
put the charger into the phone hold the bottom of the usb (the last piece .. of the charger) and move it
(move it when it's plugged into the phone
Click to expand...
Click to collapse
My phone not showing anything (even fake indicator). I did as you said: held and moved around the bottom of the USB (part plugged into phone), while the phone was charging (using 2-pin charger) but did nothing. I just tested my phone with a friend's S II battery and it didn't help
Have you tried a jig? I doubt it will work but it's worth a shot?
Sent from my GT-I9100 using xda premium
UltimateAnas said:
Have you tried a jig? I doubt it will work but it's worth a shot?
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
No I don't. I heard that there is a way to make your own 'jig'. Can it be done? and if so what are methods?
Just use the scroll feature on your mouse and youll find it.
Sent from my GT-N7000 using xda premium
protein.synthesis said:
No I don't. I heard that there is a way to make your own 'jig'. Can it be done? and if so what are methods?
Click to expand...
Click to collapse
Why make one? It costs < 5$ (even for 1$ in ebay) anyway. Worth a try.
Same Issue
I have the exact same issue with my i9100. I woke up and it was dead. No recovery mode, no download mode, nada...nothing comes up on screen. It has been a little buggy ever since the ICS update but it has always worked eventually. I put the battery into my friend's phone and his worked fine. I am really hoping somebody has answers and it is just not "dead". I never used a ROM or anything, it's killing me that a $500 can just die overnight like this. Any help would be greatly appreciated!
If your phone is still under warranty, go to Samsung service center.
Sent from my GT-I9100
I can not believe that just happened overnight, the only possibility is that you put some of the room's, if you have a warranty on the device, you can send it to the service and just hope that they will accept it and serviced

[Q] Is my Galaxy S3 Dead? No LEDs

I have a Galaxy S3 on contract from T Mobile. It came unbranded and unlocked etc. Its now 6 months old.
It was rooted and had CWM on it. I recently swapped from Omega V35 to HD Revolution.
It was working fine. This morning it just died.
I can not get it into download mode, i can not get into boot mode. There are no LED's on. The screen doesnt do anything.
It is completely lifeless whether on battery, mains charger or usb connected to PC..
Is this dead?
Or would a USB jig help?
Im worried taking it back to t mobile, i think the warranty is void?
Thanks
It might be bad battery, try different battery. Mine wont turn on without battery.
As you can't go into download mode, so Samsung support can't check for warranty
Sent from my GT-I9100 using xda app-developers app
Cheers guys.
I tried it with/without battery and also i tried it just plugged into the wall with/without battery. I tried a new battery aswell. Dead as a do-do.
xx
Sounds like sudden death look here :- http://forum.xda-developers.com/showthread.php?t=1993044

SGH-i777 Not Turning on

Hey everybody. I think this thread is somewhere but I looked and couldnt find any solution for this issue. I have a SGH-i777, rooted and unlocked and all that fun stuff. It was working fine until the other day when I believe the battery was drained all the way (wife's phone, doesn't take care of it). I tried charging it but only thing that would pop up was the battery sign for like 3 seconds and then it would go blank, wouldn't charge. I tried going into download mode and it did so I thought it was just the battery. I bought a battery wall charger and charged it. I then tried to boot the phone but same thing would happen. I tried going into download mode and all it shows is Low battery!! Can't download!! in red. When I plug the phone in to PC or wall, the battery sign pops up and shuts down. Any suggestions of what it could be? Bricked? Motherboard? Battery?
replace the battery..?
Sent from my SGH-I777 using xda premium
cm_narimani said:
Hey everybody. I think this thread is somewhere but I looked and couldnt find any solution for this issue. I have a SGH-i777, rooted and unlocked and all that fun stuff. It was working fine until the other day when I believe the battery was drained all the way (wife's phone, doesn't take care of it). I tried charging it but only thing that would pop up was the battery sign for like 3 seconds and then it would go blank, wouldn't charge. I tried going into download mode and it did so I thought it was just the battery. I bought a battery wall charger and charged it. I then tried to boot the phone but same thing would happen. I tried going into download mode and all it shows is Low battery!! Can't download!! in red. When I plug the phone in to PC or wall, the battery sign pops up and shuts down. Any suggestions of what it could be? Bricked? Motherboard? Battery?
Click to expand...
Click to collapse
It sounds like a problem that I had which ended up being a USB charging port and I was in a battery boot loop and also was not able to get into download mode.first I bought a USB jig which forces you into download mode and the USB charger port which got my phone out of that horrible battery boot loop. And with no experience at all I ended up changing the USB charger port its very easy just look up video on utube.I hope this helps you and here's so pics of the stuff I bought
Sent from my SGH-I777 using Tapatalk 2
It could be the charging port, but I forgot to mention that I tried with a different battery after having it on a separate battery wall charger and it still gives me the same issue. Well actually now, the previous battery I had doesn't even let me go into download mode or shows any signs of power. The replacement battery that I am trying does show some sign of life by trying to go into download mode, but giving me the "Battery low!!, Can't Download".
cm_narimani said:
It could be the charging port, but I forgot to mention that I tried with a different battery after having it on a separate battery wall charger and it still gives me the same issue. Well actually now, the previous battery I had doesn't even let me go into download mode or shows any signs of power. The replacement battery that I am trying does show some sign of life by trying to go into download mode, but giving me the "Battery low!!, Can't Download".
Click to expand...
Click to collapse
Like I said it sounds exactly what I was going through and it took 8 dollars to fix it so its worth it.http://item.mobileweb.ebay.com/viewitem?itemId=190757144194&index=1&nav=SEARCH&nid=91640319289
Sent from my SGH-I777 using Tapatalk 2
I have fixed this issue by connecting 3AA batteries together on series and placing the positive from the first AA battery on the positive terminal of the phone battery and the negative of the last AA battery to the negative of the phone battery. You are basically charging your phone battery minus any safety precautions. Leave the AA batteries.connected.for about 5 minutes and you should be good to go. Reset battery statistics when the phone has booted and charged correctly.
Sent from my SAMSUNG-SGH-I777 using xda app-developers app
So I had an extra charging port and I switched them out and yet I have the same problem. I am going to try your way jmgelba, but I don't quite understand how you connected 3 AA batteries in a series and connected the positive of the first and negative of last battery to phone batter? Did you use wires? Do you have a image configuration to show me or a photo?
Thanks
I used soldered wires on the batteries which were in series, giving me 4.5v.
Sent from my SGH-I777 using xda app-developers app
first of all thank you to everyone who has replied.
So I bought a new battery and I believe the batteries that I tried were bad. So I tried flashing it back to stock ics with odin and all works fine, until it tells me "FAIL". I dunno why its not flashing back to stock. I managed to root the phone and it roots and reboots and shows the galaxy logo but then gets stuck. I left it for a while but nothing happened. I tried to flash back to stock once more and it got stuck on odin and I bricked the phone, luckily i had a unbrick usb jig and so I took out battery, plugged it in and it goes directly to download mode and says
"Product name: SGH-I777
Custom Binary Download: No
Current Binary: Samsung Official"
So I don't know if that means the official ICS is installed or what. I try flashing it again but same thing happens and it fails. Any help would be appreciated.
Thank You.
P.S I have been looking for Stock Gingerbread, maybe thats why its not flashing, but doubt it. Where can I get it?
Now it also gets stuck on Samsung Galaxy SII logo after reboot
cm_narimani said:
first of all thank you to everyone who has replied.
So I bought a new battery and I believe the batteries that I tried were bad. So I tried flashing it back to stock ics with odin and all works fine, until it tells me "FAIL". I dunno why its not flashing back to stock. I managed to root the phone and it roots and reboots and shows the galaxy logo but then gets stuck. I left it for a while but nothing happened. I tried to flash back to stock once more and it got stuck on odin and I bricked the phone, luckily i had a unbrick usb jig and so I took out battery, plugged it in and it goes directly to download mode and says
"Product name: SGH-I777
Custom Binary Download: No
Current Binary: Samsung Official"
So I don't know if that means the official ICS is installed or what. I try flashing it again but same thing happens and it fails. Any help would be appreciated.
Thank You.
P.S I have been looking for Stock Gingerbread, maybe thats why its not flashing, but doubt it. Where can I get it?
Now it also gets stuck on Samsung Galaxy SII logo after reboot
Click to expand...
Click to collapse
Go to the download repository (link in my sig) and flash the I777UCKH7-CL503881 Stock Binaries. That's stock Gingerbread full install with all the files. You can use the one-click downloader, or use the tar.md5 file with Odin. Let us know if that gets you going.
@creepyncrawly
Thats funny cuz I just came back to reply that I found a solution at
http://forum.xda-developers.com/showthread.php?p=18859438 which is your post and I just noticed that you had replied.
It did work and it is back to stock. Freaking tried everything and your solution worked.
Thank You
Easy Solution
A very Simple Solution:-
I have been seeing the same issue in my sgh-i777, and found an easy alternative.
you just cover the battery output points with a small piece of paper. and put it back in phone to get charge.
This way it will only charge; NOT start /try to start the phone and go into infinite loop of boot.
wait for 15-20 min, pull the paper pieces out and BINGO, your phone turn on!

[Q] s3 stucks at grey battery icon while charging!

here's the problem!!!
I rarely use s3 while exams going on!!
last time I switched off it while it is on 4% or 5% of battery.. and thrown in to the bag
now I just took phone and tried to turn it on!!
phone wont boot up..considered charging makes some sense..just connected cable to the s3..a grey icon of battery occurs and shutdown..again tried by plugging off and on..nothing happens same grey battery icon and shutdown..read somewhere that holding power and menu button will startup the phone..its working but phone again switched off after booting up in about 2 sec..
do I consider replacing battery?? if that's the case..it gave me an average battery life of day before.
I don't know what to do??:crying::crying:
someone please suggest me what to do
thanx in advance!!!
anyone???
Hold on Vol-Down+Home+Power and see if you can boot into download mode.
If you do plug your phone and reflash stock firmware through Odin.
JustArchi said:
Hold on Vol-Down+Home+Power and see if you can boot into download mode.
If you do plug your phone and reflash stock firmware through Odin.
Click to expand...
Click to collapse
thank u for ur reply..if that's the case..it already bootup into custom rom once..and then switch off again showing low battery warning..
it is not even booting up now..the problem is, on connecting charger it is just showing grey battery icon..and then nothing..battery icon disappears and not charging.
anyway..i was waiting for some reply for long time.
thnk you again!!
praveen55 said:
thank u for ur reply..if that's the case..it already bootup into custom rom once..and then switch off again showing low battery warning..
it is not even booting up now..the problem is, on connecting charger it is just showing grey battery icon..and then nothing..battery icon disappears and not charging.
anyway..i was waiting for some reply for long time.
thnk you again!!
Click to expand...
Click to collapse
No problem. I suggest trying another battery. And this is the best scenario here...
JustArchi said:
No problem. I suggest trying another battery. And this is the best scenario here...
Click to expand...
Click to collapse
thank you!! it helped me to figureout something..but still confusing
I replaced a battery of another s3..
it worked..the best thing is my battery worked on another s3..
but my phone is not charging even after replacing battery..i thought charging pin of s3 is reason for all confusion..but if its the reason..when my battery is completely down(yesterday) I plugged in charger and it shown me some grey icon of charging(if charging pin is not working it will not show up)..and again confusion started..
iam currently in india..phone is rooted using android revolution hd rom..my warranty is not expired still..am I eligible for warranty??can I claim warranty?? I thought its not related to software issue..so comes under warranty.
ok even if it doesnot comes under warranty?? can I go for service center for repair..will they repair it(of course by taking some extra bucks)?
thanks again!!
praveen55 said:
thank you!! it helped me to figureout something..but still confusing
I replaced a battery of another s3..
it worked..the best thing is my battery worked on another s3..
but my phone is not charging even after replacing battery..i thought charging pin of s3 is reason for all confusion..but if its the reason..when my battery is completely down(yesterday) I plugged in charger and it shown me some grey icon of charging(if charging pin is not working it will not show up)..and again confusion started..
iam currently in india..phone is rooted using android revolution hd rom..my warranty is not expired still..am I eligible for warranty??can I claim warranty?? I thought its not related to software issue..so comes under warranty.
ok even if it doesnot comes under warranty?? can I go for service center for repair..will they repair it(of course by taking some extra bucks)?
thanks again!!
Click to expand...
Click to collapse
bro i think your charger is the problem
Have you tried plugging it to a computer via USB cable? If that does not work then maybe buy a new battery. Cos there's a flaw in some Samsung batteries. They die completely if they reach 0%. Hope it helps. Good luck
Sent from my Samsung Galaxy Ace 2 GT-I8160 running CyanogenMod 10.1 Nightly using xda app-developers app
TellaReese said:
Have you tried plugging it to a computer via USB cable? If that does not work then maybe buy a new battery. Cos there's a flaw in some Samsung batteries. They die completely if they reach 0%. Hope it helps. Good luck
Sent from my Samsung Galaxy Ace 2 GT-I8160 running CyanogenMod 10.1 Nightly using xda app-developers app
Click to expand...
Click to collapse
I would bet the charger. My S3 always go to 0% before charging and never had a prob...
You should...
a) Flash latest software from Samsung through Odin for your country
b) Root it through chainfire's autoroot
c) Install and use Triangle Away to reset counter
d) Perform full unroot through supersu
e) Check if you have official status in download mode
Then you should use your warranty. Probably problem is in your USB cable or USB port in your device. I suggest firstly trying with other cable and if it doesn't help do as I told you above (if possible of course) and send it to warranty with a note "does not charge".
this happened to me and it was just the power button being stuck...I had the exact same issues.... I have 4 batteries so the issue was clearly not battery related. All i did was smack the phone around a bit and boots fine now.
mine just freeze in batery icon when i try to charge off.... but he charge normal on. anyone have that issue?
s4n0suk3 said:
mine just freeze in batery icon when i try to charge off.... but he charge normal on. anyone have that issue?
Click to expand...
Click to collapse
Yes, Sanosuke, i have the same problem. I think it happened after trying to use triangle away on my i9305T. When turned off, phone will charge, but frozen at the battery screen (at 0%, screen wont dime, nor change to the current battery levels).
Anyones know how to revert the changes made by triangle away?
Thanks!
I'm having the same issue installed Gummy ROM 4.4.4 everything is flawless except charging the device while powered off shows a grey battery with a frozen white circle
Ahm is the problem solved? Im experiencing the same..i cnant boot up and hen when i plug it on the charger gray battery with a circle inside is the only thing showing up.. i dont know if i can boot it up to download mode or etc.. can u rply here [email protected]

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