Hey everyone, I have the T-Mobile version of the galaxy s9 plus. The past few days I've come across something really weird... sometimes while im watching a video or listening to music or playing a game, basically everything that involves sound, there is a weird static, crackling noise. At first when it happened I though my headphones were screwed because they are kinda old, but afterwards realized that its the phone in general because both speakers make the same noise. I tried bunch of things in the audio settings to see if maybe dolby atmos was the issue or whatever but nothing fixed it. It is really really annoying because it happens frequently and it sucks while im listening to music at work or watching netflix or anything like that. Just wondering if any of you guys have any fixes or have seen that issue or experienced it. Thanks in advance.
Sa6ko1995 said:
Hey everyone, I have the T-Mobile version of the galaxy s9 plus. The past few days I've come across something really weird... sometimes while im watching a video or listening to music or playing a game, basically everything that involves sound, there is a weird static, crackling noise. At first when it happened I though my headphones were screwed because they are kinda old, but afterwards realized that its the phone in general because both speakers make the same noise. I tried bunch of things in the audio settings to see if maybe dolby atmos was the issue or whatever but nothing fixed it. It is really really annoying because it happens frequently and it sucks while im listening to music at work or watching netflix or anything like that. Just wondering if any of you guys have any fixes or have seen that issue or experienced it. Thanks in advance.
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Return it. Something's wrong I think
Sa6ko1995 said:
Hey everyone, I have the T-Mobile version of the galaxy s9 plus. The past few days I've come across something really weird... sometimes while im watching a video or listening to music or playing a game, basically everything that involves sound, there is a weird static, crackling noise. At first when it happened I though my headphones were screwed because they are kinda old, but afterwards realized that its the phone in general because both speakers make the same noise. I tried bunch of things in the audio settings to see if maybe dolby atmos was the issue or whatever but nothing fixed it. It is really really annoying because it happens frequently and it sucks while im listening to music at work or watching netflix or anything like that. Just wondering if any of you guys have any fixes or have seen that issue or experienced it. Thanks in advance.
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I am also having sound issues. Mine, however, are bit different: sound coming from headphones is distorted, muffled as if it was coming from inside of a box. No matter the sound source (Spotify, YouTube, mp3 on the phone).
Interestingly enough, after I restart the phone, sound is back to normal... For 20 seconds <,<
Speakers are fine though.
Mine is on PHN firmware
Wysłane z mojego SM-G965F przy użyciu Tapatalka
G4rcU said:
I am also having sound issues. Mine, however, are bit different: sound coming from headphones is distorted, muffled as if it was coming from inside of a box. No matter the sound source (Spotify, YouTube, mp3 on the phone).
Interestingly enough, after I restart the phone, sound is back to normal... For 20 seconds <,<
Speakers are fine though.
Mine is on PHN firmware
Wysłane z mojego SM-G965F przy użyciu Tapatalka
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Wow that sucks.. I hope you find a fix or are able to return it, my problem so far is gone but thats what happened last time for a day before it came back so if I see it again il have to return the phone.
Sa6ko1995 said:
Wow that sucks.. I hope you find a fix or are able to return it, my problem so far is gone but thats what happened last time for a day before it came back so if I see it again il have to return the phone.
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G4rcU said:
I am also having sound issues. Mine, however, are bit different: sound coming from headphones is distorted, muffled as if it was coming from inside of a box. No matter the sound source (Spotify, YouTube, mp3 on the phone).
Interestingly enough, after I restart the phone, sound is back to normal... For 20 seconds <,<
Speakers are fine though.
Mine is on PHN firmware
Wysłane z mojego SM-G965F przy użyciu Tapatalka
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Click to collapse
I'm also having issues with sound on my S9+, Exynos version. I've hade mine for a few days and discovered the first evening that there was some annoying static noise when I played some videos I had shot with the camera. I immediately called Samsung support and the advice I got there was to reset the camera app and shut down the phone for about 2 minutes and then restart it. That seemed a while to have solved the problem until I tonight discovered that the sound came and went from some other video clips I had shot tonight. I have now made a factory reset of the phone and will see if that was sufficient or not . Besides this I haven't experienced any other issues. What I however fear is causing this is Dolby Atmos , but I may be wrong of course. In worst case I'll have to return the phone if this problem continues.
mikrehnst said:
I'm also having issues with sound on my S9+, Exynos version. I've hade mine for a few days and discovered the first evening that there was some annoying static noise when I played some videos I had shot with the camera. I immediately called Samsung support and the advice I got there was to reset the camera app and shut down the phone for about 2 minutes and then restart it. That seemed a while to have solved the problem until I tonight discovered that the sound came and went from some other video clips I had shot tonight. I have now made a factory reset of the phone and will see if that was sufficient or not . Besides this I haven't experienced any other issues. What I however fear is causing this is Dolby Atmos , but I may be wrong of course. In worst case I'll have to return the phone if this problem continues.
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Wow... well please follow up here if resetting the phone fixes the issue, so I can try it too. I also realized the past few days that I have a wi-fi issue so the phone just doesn't stop with the problems Whenever im on Wi-Fi and I go on any social media app like facebook twitter youtube etc my wi-fi cuts off showing there is no internet... and I know its not a problem on my end because I have many people connected and they are all using the wi-fi fine...
I had the exact same problem with mine, but it only started happening after putting an ad card in., when I took the sd card out, it fixed itself and I haven't had a problem since, so try that. If it works it works, if not it was worth a try
This issue sounds like a rising case for a recall. Send it back to the service center.
have a similar issue but mine is a little different, when i only play music it works fine, but the minute i start a game for example words with friends 2 the crackling noise starts. If i minimize the game the sound is gone.
Currently having the same peoblem with mine. Any tips on how to troubleshoot?
Same issue on my Verizon s9+
I have the exact same problem on my Verizon Galaxy S9 Plus. But it only happens with Dolby Atmos on. The crackling sound and static goes completely away and never happens when I have Dolby Atmos off.
Did anyone have and solutions for this as I'm having a similar issue with the Note9 and have had the issue on two handsets.
I've got a weird issue with the sound on my s9+. Every now and then the sound will dip as if a notification has arrived, except it hasn't. Does it in all apps.
dayloon said:
I've got a weird issue with the sound on my s9+. Every now and then the sound will dip as if a notification has arrived, except it hasn't. Does it in all apps.
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I'm experiencing this same problem. Anyone knows what's wrong or how to fix this?
zathus said:
Return it. Something's wrong I think
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Did you ever fix it? Mine is making me crazy!
Sold the phone that same week. Samsung's customer service is appalling. They couldn't fix it and wouldn't replace it. Never again.
razers7t8 said:
Sold the phone that same week. Samsung's customer service is appalling. They couldn't fix it and wouldn't replace it. Never again.
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Wow. That's too bad. Hopefully you're much happier. I added the warranty to this one so I'm hoping they will exchange it.
Related
Hi guys,
I just followed the instructions on wiping my new G-Tablet device, putting Clockworkmod on it, then I put the latest edition of Vegan lite. It's AWESOME (WAY better than the original!).
Only thing is (and I had this problem when I tried rooting my device once before this after getting it brand new), 1-2 times I've had the speakers just play a loud noise constantly and I have to turn the device off and on.
The second time was early this morning (6am-ish). I had my alarm set for that time and instead of playing the alarm sound I chose, it just constantly played a loud noise that I couldn't stop. Anyone heard of this?
Bascotie said:
Hi guys,
I just followed the instructions on wiping my new G-Tablet device, putting Clockworkmod on it, then I put the latest edition of Vegan lite. It's AWESOME (WAY better than the original!).
Only thing is (and I had this problem when I tried rooting my device once before this after getting it brand new), 1-2 times I've had the speakers just play a loud noise constantly and I have to turn the device off and on.
The second time was early this morning (6am-ish). I had my alarm set for that time and instead of playing the alarm sound I chose, it just constantly played a loud noise that I couldn't stop. Anyone heard of this?
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Click to collapse
if the sound is a static sssshhhhhhhhhhhhhhh sound that happehearden any audio is supposed to be heard yes, I've seen this. It doesnt always happen but after a while it starts making that noise when audio is supposed to be heard.
I bought 2 off of Woot and 1 had this problem. I read somewhere on these forums that it seems to be a hardware issue that only seems to affect a handful of g tabs. Woot gave me an rma for it and is replacing it.
barcod21 said:
if the sound is a static sssshhhhhhhhhhhhhhh sound that happehearden any audio is supposed to be heard yes, I've seen this. It doesnt always happen but after a while it starts making that noise when audio is supposed to be heard.
I bought 2 off of Woot and 1 had this problem. I read somewhere on these forums that it seems to be a hardware issue that only seems to affect a handful of g tabs. Woot gave me an rma for it and is replacing it.
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I believe that's the sound, I'll contact Woot
i had this problem when i went from vegan 5 to 7. it only happens every once and a great while. so i have no problems with it.
projectzro said:
i had this problem when i went from vegan 5 to 7. it only happens every once and a great while. so i have no problems with it.
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I had the problem with the stock rom and with TNT lite, it wasn't that big of a deal because a reboot would take care of it, but it bothered me because even with the volume turned all of the way down the static sound was loud. I would just feel rude if it did that on a flight or in class....
Hi everyone,
I recently purchased a Z Ultra and I've noticed an issue with the internal speaker:
When the speaker is utilised (for example, from the screen lock/unlock sound, or touch sound), the speaker emits a soft but audible buzz/static for about 3 - 5 seconds after the sound has played. I can hear this buzz ~40cm from the phone in a quiet room (living room).
Does anyone else have this issue?
UPDATE: I have received a new phone from warranty and it does not have the buzzing that I was experiencing with the previous phone.
This isn't normal at all. It could be a hardware issue, but do a factory reset first and see if that helps. Backup your stuff before you do it (use Sony's backup app) since it'll wipe everything. If the noise is still there, i guess you'll have to use you warranty (i know that sucks).
I have the same issue, will be wiping the phone and installing dogg rom and will let you know if it goes
Thanks for the replies, I will take it into the local Sony store today and see what they say.
Edit: The sony store said they don't handle warranties and got me to call the Sony mobile division instead, who then said it is definitely a fault and I should return the product.
I noticed the same problem today and promptly started freaking out lol.
I turned off Clear Phase and xLoud in the sound settings it got rid of the static. Hope that helps.
I think it's normal and any device have it. (for a 1 sec)
I also heard a buzzing noise for less than a second after notification tone is played, all the time.
Is this normal? Are you sure it is eligible for a replacement? I have also turned off xloud, digital normalizer etc to make sure the buzzing sound still persist!
Just need a second opinion here...
goomba999 said:
I noticed the same problem today and promptly started freaking out lol.
I turned off Clear Phase and xLoud in the sound settings it got rid of the static. Hope that helps.
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+1 i've been hearing the same thing and turning off sony's sound enhancements fixed it
goomba999 said:
I noticed the same problem today and promptly started freaking out lol.
I turned off Clear Phase and xLoud in the sound settings it got rid of the static. Hope that helps.
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yep it was clear audio+ that make that noise, now its all good without it. ty
Greetings.
Just bought the Z5C. Phone is awesome, but when I play anything over the speakers (incoming call, music, etc.) the volume is good for about a second, and then it turns very silent.
Anyone experienced this, or knows something about the issue?
Same Issue
Syberyon said:
Greetings.
Just bought the Z5C. Phone is awesome, but when I play anything over the speakers (incoming call, music, etc.) the volume is good for about a second, and then it turns very silent.
Anyone experienced this, or knows something about the issue?
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Click to collapse
Hey! I had this same issue for the first day that I had the phone. It was driving me crazy. What drives me even more crazy is I don't what I did to fix it. I am not entirely sure, but I noticed a difference after pairing the Z5C to a bluetooth speaker for about 30 minutes. When I unpaired and went back to the speakers on the phone they were substantially better. Hope this helps...
NicholasPeckham said:
Hey! I had this same issue for the first day that I had the phone. It was driving me crazy. What drives me even more crazy is I don't what I did to fix it. I am not entirely sure, but I noticed a difference after pairing the Z5C to a bluetooth speaker for about 30 minutes. When I unpaired and went back to the speakers on the phone they were substantially better. Hope this helps...
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Click to collapse
I was trying different things on my phone and decided to factory reset it. After it rebooted the same problem is back. Low volume for second, then super quiet. I tried replicating the same process I thought somehow fixed the issue before and it didn't help. I've tried messing with all the audio settings, toggles here and there but nothing seems to fix it. I wonder what this might be and why the phone all of a sudden started working like it should last time. Any help would be much appreciated.
Hi, I had the same problem with lower sound from speakers after 30 seconds. After disabling "STAMINA" the speakers are very loud. And if you put "Audio settings" to "standby aktive" you could even activate "STAMINA" without speaker loudness problems
Yeah happened to me yesterday as I was listening to the Radio app while on a walk. Went from relatively loud to super low quiet. I thought maybe I pocket bumped the volume or something.
Same problem. In my case, I noticed audio almost stops from one of the speakers (sometimes the top one, sometimes the bottom one, wich indicates it may not be a hardware issue). Happens on games, music, videos, or calls with the speaker on. Seems to be random.
searching for this problem (this is also happening to me (mostly top speaker while i playing and mostly games
is only one speaker(top) for me not 2 speakers
(maybe the heat? if im not the only one is hardware or software? ) it was at 5.1.1 so updated to 6.0 still the same.. maybe speaker wont working well while heated? tried to shake the device thought maybe something loose connection inside
Syberyon said:
Greetings.
Just bought the Z5C. Phone is awesome, but when I play anything over the speakers (incoming call, music, etc.) the volume is good for about a second, and then it turns very silent.
Anyone experienced this, or knows something about the issue?
Click to expand...
Click to collapse
NicholasPeckham said:
I was trying different things on my phone and decided to factory reset it. After it rebooted the same problem is back. Low volume for second, then super quiet. I tried replicating the same process I thought somehow fixed the issue before and it didn't help. I've tried messing with all the audio settings, toggles here and there but nothing seems to fix it. I wonder what this might be and why the phone all of a sudden started working like it should last time. Any help would be much appreciated.
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Click to collapse
hi u manage to fix it?
anyone know how to fix it? at my case its only TOP speaker
mostly happen while gaming
I've noticed a strange high pitch cracking noise from the speaker, not far from when you get a phone call or text near a speaker but only for a second and only on playback from Facebook videos playing via chrome and in the same part of the video. Has anyone else noticed this it's not a massive problem but I'm thinking of RMA.
Update: RMA'd the device for other reasons (headphones broke after 2 weeks) but it still persists with the other device so I'm not sure why this is happening
Wait. You RMA'd because of broken headphones, and they gave you a new phone. You sure about that? Also how the hell does warranty include broken headphones?
adsubzero said:
Wait. You RMA'd because of broken headphones, and they gave you a new phone. You sure about that? Also how the hell does warranty include broken headphones?
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Yeah well kinda, faulty headphones after 15 days so I was in the 30 day replacement period and Carphone Warehouse (LG V30 exclusive) didn't have them in stock in store so couldn't just swap them so they took my phone away and sent me a new unit the next day
I just started have this same issue. It seems to only happen when the phone rings or text. Strange!!!
Same here. It makes nasty annoying popping sounds when my alarm goes off. Except I think it may be the audio files themselves as i did some searching and someone with the exact problem posted that. Testing youtube on max volume and no popping noises. Phew.
If it is happening near a speaker it is called spagnola
i have weird issue with the audio when using earphone
when i play game, the audio are muffled, kinda like when you got water in your ear and the weird thing is, this only happen in games.
this didnt happen in youtube and music which is really weird, everything works normal here.
also when i press recent apps and then back to the game again, the audio quality return to normal, but only last for few seconds and then become muffled again.
Anyone experiencing this?
zengraviz said:
i have weird issue with the audio when using earphone
when i play game, the audio are muffled, kinda like when you got water in your ear and the weird thing is, this only happen in games.
this didnt happen in youtube and music which is really weird, everything works normal here.
also when i press recent apps and then back to the game again, the audio quality return to normal, but only last for few seconds and then become muffled again.
Anyone experiencing this?
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Yes facing the same issue.
I haven't faced such issues. Have played PUBG and Asphalt 9 so far. Will update this reply if I face such problems. Probably just a bug.
Prantik911 said:
I haven't faced such issues. Have played PUBG and Asphalt 9 so far. Will update this reply if I face such problems. Probably just a bug.
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Did you updated your phone to latest 9.6.18.0 yet?
zengraviz said:
Did you updated your phone to latest 9.6.18.0 yet?
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No I'm on 9.6.14.0. So it's a software issue after all. I tried playing games like Batman:EW, Asphalt 9 and the lot again after reading this post. No dip in audio quality whatsoever.
Facing the same issue
Yeah. Exactly. I am also facing the same issue. It happens only in games. I tried PUBG and Asphalt 9. Audio is fine in music and video players. It happened after the last update 9.6.18.0.
Same issue here.
Sometimes I also hear some kinda static noise too the in-game voice chat is not that bad but other than that all the other in-game sounds are messed up. ?
interesting find today , under additional settings ,there is a ear buds mode , tried two earphones , one brandless , other one Westone both not detected , tried mine AKG headphones finally detected ,weird i think the type of male jack has something to do with it to work properly?
zengraviz said:
i have weird issue with the audio when using earphone
when i play game, the audio are muffled, kinda like when you got water in your ear and the weird thing is, this only happen in games.
this didnt happen in youtube and music which is really weird, everything works normal here.
also when i press recent apps and then back to the game again, the audio quality return to normal, but only last for few seconds and then become muffled again.
Anyone experiencing this?
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Click to collapse
It's a 9.6.18.0 specific bug as far as I've seen on the forum. Can anybody confirm using 9.6.18.0 and not facing any audio issue? I miss PUBG